Individual essay lê quốc anh AEN T122WSB 6 WSU21000189

SCHOOL OF Western Sydney University Vietnam

ASSIGNMENT COVER SHEET
STUDENT DETAILS
Student
name:
Lê Quốc Anh

Student ID
number:

UNIT AND TUTORIAL DETAILS
Unit
name:
Academic English

Tutorial group: 8
Lecturer or Tutor
name:

WSU21000189

Unit
number:
Tutorial day and
time:

AEN-T122WSB-6
Monday(12pm315pm) and
Thursday(8am11:15am)

Gabriel Ryan

ASSIGNMENT DETAILS
Title:
The impact of Covid 19 on e-commerce
Length
Due
:
date:
11/04/2022
Home campus (where you are
enrolled):
Campus B

Date
submitted:

11/04/2022

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Le Quoc Anh

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In recent years, the internet has flourished along with it is the rise of e-commerce from the necessity of
buying things online because staying safe in the Covid 19 pandemic. It's a new type of business platform
that enables anyone to employ multiple technologies such as electronic data interchange and document
transport. Some businesses in the modern-day believe that e-commerce is the greatest option now and in the
future. The Covid 19 pandemic happens to accelerate the development process of e-commerce because of
its benefit of it. This research essay will find out both views of the impacts of Covid-19 on e-commerce.

To begin with, there are some positive impacts that Covid 19 has to affect on e-commerce and one of the
major is the sale of e-commerce increase during the period of Covid 19. Because of Covid19 people must
stay at home to keep safe so it leads when people need to buy food or other things they just shop online to
buy things they need easy by the website and then the market will deliver to them. It helps people no need
to go shopping, saves a lot of time for people and keeps them safe at home. According to Anam
Bahatti(2020), Because of the virus, individuals are avoiding going out, keeping social distance, and
shopping and working from home, such as Walmart supermarket e-commerce, which has increased by 74
percent. Furthermore, media usage has expanded during this time, and Facebook and Google have updated
their features to connect more people at a single time, such as Facebook's introduction of Messenger, which
competes with Zoom. Google, too, has released an updated version (Sarah Davis, 2020). Secondly, Covid

19 has changed the shopping behavior of people. From the past to the present, people often go to the market
to buy necessary things for them such as food, clothes, and other things but since the internet people started
to buy things online through some famous websites such as Amazon, eBay, and Walmart. According to
Othman Zidane (2021), Over the last two years, the global e-commerce market has undergone a radical
transformation. Many analysts agree that this shift in consumer behavior has propelled the e-commerce
industry forward by at least five years. Consumers have grown accustomed to buying items from the
comfort of their own homes – a change spurred largely by strict lockdowns and movement restrictions – and
many analysts agree that this shift in consumer behavior has propelled the e-commerce industry forward by
at least five years. Furthermore, this change in shopping habits appears to be long-term rather than


temporary. Finally, during the Covid 19 period, some companies can’t survive through the pandemic but
with the development of e-commerce during Covid 19, it helps e-commerce businesses easier to manage
and develop their business. According to K.Susmitha (2020), It is much less expensive to run an internet
store than it is to run a physical store. Because web-based management solutions allow proprietors to
automate inventory management and storage isn't always required, an online company typically requires
fewer employees (as we discuss later). As a result, e-commerce firm owners may afford to convey
operational cost savings to customers (in the form of product or service discounts) while still maintaining a
healthy profit margin. Furthermore, with the rise of price comparison websites, consumers have more
pricing transparency and are able to browse about, often purchasing from online retailers instead of brickand-mortar stores. However, despite the increase in sales of e-commerce during Covid 19, some service ecommerce sales decrease because of the pandemic so people can't use those services, besides some old
people don’t have a lot of knowledge about the e-commerce so they prefer the traditional shopping instead
of online shopping. As a result, Covid 19 brings a lot of positive impacts to e-commerce and the major one
is to increase sales of e-commerce because it will make e-commerce become well-known.

On the other hand, Covid 19 also bring some negative impact that affects e-commerce and the main one is
the slowdown of service e-commerce companies. Because when every city lockdown from Covid 19, those
companies selling an airplane, bus, or train tickets to travel did not sell any tickets during that period
because people must stay at home and can’t go anywhere and when the city was no longer in lockdown
these service e-commerce can be developed again. According to Othman Zidane(2021), The gross
merchandise volume, or GMV, of an e-commerce business is frequently used to gauge its health. It shows

total goods sales for a certain time period before any fees or charges are deducted. When combined with
data from the financial statements of the world's largest e-commerce companies, a clear image of COVID19's influence on the industry emerges. Services e-commerce companies, such as those in the ride-hailing
and travel industries, had a steep drop in GMV, putting them behind their peers in the ranks of top B2C ecommerce companies by that metric. Besides, the other negative impact that affects e-commerce is the
production and the manufacturers are expected to be hampered more. Because of the lockdown so the trade
between the two nations paused and it leads to there being still a lot of inventory, so manufacturers will not
produce anymore, resulting in workers not having a job. According to Mohammad Waliul Hasanat(2020), it


is unavoidable that the impact of novel coronaviruses will have a considerable impact on the country's
economy and society. The growing threat of new coronaviruses is a public health emergency that is
wreaking havoc on the macroeconomy. It has also cut off the company's supply chain. The industrial and
manufacturing industries are projected to be further affected. However, with the development of ecommerce and the demand for necessary things in each nation, these manufacturers will start to produce
again and people will no longer in unemployed. Overall, despite Covid 19 affect negatively to all fields in
people's life but it inadvertently promoted the development of e-commerce faster than the people predict.

In conclusion, it is clear that Covid 19 brings to people a lot of positive impact on e-commerce it has
inadvertently accelerated the development a few years faster. However, there are still some negative impacts
that Covid 19 has left slowing down some aspects of e-commerce. Ultimately, with this inadvertently
people can develop more and more to approach the high technology in the future.

REFERENCE LIST
Anam Bhatti, Hamza Akram, Hafiz Muhammad Basit, Ahmed Usman Khan, Syeda Mahwish Raza Naqvi,
Muhammad Bilal (2020). E-commerce trends during COVID-19 Pandemic. International Journal of Future
Generation Communication and Networking Vol. 13, No. 2.
/>
Bhavna Galhotra, Ayushi Dewan (2020). Impact of COVID-19 on digital platforms and change in Ecommerce shopping trends. IEEE Xplore.
/>
K.Susmitha (2020 September). Impact of COVID 19 on E-Commerce. Journal of Interdisciplinary Cycle
Research.
/>

Commerce/links/6017956245851517ef2ea5d3/Impact-of-COVID-19-on-E-Commerce.pdf
Mansour Abdelrhim, Abdullah Elsayed (2020). The Effect of COVID-19 Spread on the e-commerce
market: The case of the 5 largest e-commerce companies in the world. SSRN.
/>Mohammad Waliul Hasanat, Ashikul Hoque, Farzana Afrin Shikha, Mashrekha Anwar, Abu Bakar Abdul
Hamid, Huam Hon Tat (2020). The Impact of Coronavirus (Covid-19) on E-Business in Malaysia. Asian
Journal of Multidisciplinary StudiesVol. 3, No. 1.
/>Othman Zidane (2021 November). Global E-Commerce and the Impact of COVID-19. Infomineo.
/>