GENERAL MEANING ABOUT ETHICAL DILEMMA IN BUSINESS

EXPLAIN YOUR UNDERSTANDING OF ETHICAL
DILEMMA IN BUSINESS ENVIRONMENTS
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GENERAL MEANING OF ETHICAL DILEMMA IN BUSINESS

Ethical dilemmas are known as moral dilemmas. In daily life and especially in corporate
life Ethical dilemmas can always appear at any time it causing awkwardness in solving
these arising situations. Since situations within the scope of Ethical dilemmas are not
covered by a standard, we often have to consider clearly in order to finally come up with
a suitable solution for the situation.
If normal, this three-step process for solving an ethical problem according to Andrew
Ghillyer that:
Step 1. Analyze the consequences
Step 2. Analyze the actions
Step 3. Make a decision
Realizing that the steps to solve this problem are quite simple, (Dobrin, 2002), gave 8
incorrect questions to identify when resolving an ethical dilemma:
1. What are the facts?
2. What can you guess about the facts you know?
3. What do the facts mean?
4. What does the problem look like through the eyes of the people involved?
5. What will happen if you choose one thing rather than another?
6. What do your feelings tell you?
7. What will you think of yourself if you decide one thing or another?
8. Can you explain and justify your decision to others?
Through suggestions for solving problems related to an ethical dilemma, one can see the
complexity and difficulty of handling ethical dilemma. Through this article, we will help
to better understand what is an ethical dilemma, three basic principles that can be used for
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resolution of ethical dilemmas and finally how to apply these three principles in real
situations.
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ABOUT ETHICAL DILEMMA IN BUSINESS ENVIRONMENT

According to Dr.Gentile - creator of the Giving Voice to Value program to bring solutions
to build ethical values that are appropriate in corporate culture. She pointed out a very
difficult but often encountered problem in business management: members of the
management board are very aware of what is an ethical violation and should not be done,
but under certain pressures forces from the competitive, financial, or sometimes customer
environment that make it difficult for them to choose or to come up with other hard-tochange solutions. This situation is known as Ethical Dilemma according to Andrew
Ghillyer - a situation in which there is no obvious right or wrong decision, but rather a
right or right answer. In this scenario, the ethical dilemma involves a situation that
requires selecting between conflicting values that are important to the employee or the
organization. In these cases, no decision will be made in the direction of right or wrong
analysis. The evaluation categories of problems will sometimes not be clearly divided
according to the right or wrong factors, but in favor of the most appropriate or
inappropriate. In short, the decisions in any dilemma are completely different and must
be based on many factors (such as the point of view of the person, the events involved in
the situation). In a world where ethical questions and ethical dilemmas often arise, it is
extremely valuable to have a standard or a precedent that can be referenced in the
decision-making process.

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