HAIPHONG PRIVATE UNIVERSITY
SUBJECT: MANAGEMENT SKILLS
THE ART AND THE SCIENCE OF
MANAGEMENT
Lecturer: Dr. Thai Van Vinh
Group: Hong Duyen
Nguyen Huyen
Trinh Thuy
Tuong Linh
Phuong Thao
Nguyen Trang
CONTENT
Introduction
Definitions
Four functions of management
The science and art in
management
Conclusion
“It is argued that management
is both a science and an art. An
effective and efficient manager
needs to employ skills of both
aspects”.
I. INTRODUCTION
The importance of management in our life
A vital aspect
To manage effectively and efficiently each
manager need know how to manage
ingeniously in specific circumstance
Management is a social science, and deals with
the behavior of people in organization
II. DEFINITIONS
MANAGEMENT
Dr. Thai Van Vinh supposes:
“Management is the process of achieving
organizational goals through engaging in the four
functions of planning, organizing, leading and
controlling
DEFINITIONS
SCIENCE
“The intellectual and practical activity
encompassing the systematic study of the
structure and behavior of physical and natural
world through observation and experiment…”
(Oxford Dictionary)
DEFINITIONS
ART
“A discovery and development of elementary
principles of nature into beautiful forms suitable
for human use”
(Frank Lloyd Wright,1957)
DEFINITIONS
Effectiveness is the ability to choose appropriate goals
and achieve them
goals must be appropriate and
those goals must be achieved
Efficiency is ability to make the most appropriate use of
available resources in the process of achieving your goals
Effectiveness is concerned with goal attainment, while
efficiency is concerned with resource usage
( According to Vinh Thai, 2013 )
III. FUNCTIONS OF A MANAGER
PLANNING
LEADING
ORGANIZING
CONTROLLING
A. PLANNING
“Planning is an intellectually demanding process;
it requires the conscious determination of
courses of action and the basing of decisions on
purpose, knowledge and considered estimates”.
(According to Koontz, O’Donnell and Weihrich, 2005)
FUNTIONS OF A MANAGER - PLANNING
Answers for the questions:
What will be done?
What resource will be required?
How it will be done?
Who will do it?
When it will be done?
FUNTIONS OF A MANAGER - PLANNING
It will involve:
determine the long and short-range objectives
develop the strategies and courses of action to
be followed for the achievement of objectives
formulate the policies, procedures and rules…for
the implementation of strategies and plan
FUNTIONS OF A MANAGER - PLANNING
Purposes of planning:
Define the problems, decide the objectives of business in the short
and in the long run, estimate the available and potential resources…
Determine the tasks, activities and projects, programs and require
for the attainment of objectives
Formulate the policies, procedures, methods, standard and budgets of
the plan
Examine the environmental changes, reconsider continually, searching
the essential information constantly for more effective methods and
improve results
FUNTIONS OF A MANAGER - PLANNING
It’s necessary to have both science and art in
planning to estimate and anticipate the
challenges in the future as well as take
advantage of opportunities.
FUNTIONS OF A MANAGER - PLANNING
Example:
PepsiCo of Vietnam plans to build one new
factory in Ho Chi Minh City.
FUNTIONS OF A MANAGER - PLANNING
Manager of PepsiCo need to:
- Choose the place
- Decide the construction scale, style and
requirements for the new factory
- Estimate the invested capital, manual labors,
completion date…
- Find a constructive company to collaborate.
B. ORGANIZING
Organizing as a process of combining and
integrating human and other resources in
productive interrelationships for plans can be
success.
(According to Management Study- HPU-2013)
FUNTIONS OF A MANAGER - ORGANIZING
The managers need to use the knowledge about
organizational structure, number of
subordinates,… that help them to manage in the
best way.
FUNTIONS OF A MANAGER - ORGANIZING
For example
In Textile Company March 29,2012 the middle
manager shall direct the work of the production
team, product quality testing. The functional
manager often monitor a particular department,
such as marketing, accounting, or human
resources.
C. LEADING
Leading is a continuous process of setting
objectives and trying to achieve them through
the efforts of other people
( According to Wordpress.com, 2012)
FUNTIONS OF A MANAGER - LEADING
Three main actions
Being passionate
Get the employees involved in the decision
making process
Know what the organization is about
FUNTIONS OF A MANAGER - LEADING
The way to training and coaching staff
Training is to provide the employee with the
knowledge and skills to perform a task.
Coaching is a process designed to help the
employee gain more experiment and to
overcome barriers so as to improve job
performance.
FUNTIONS OF A MANAGER - LEADING
Training and coaching go hand-in-hand.
Both training and coaching helps to create the
conditions that cause someone to learn and
develop.
FUNTIONS OF A MANAGER - LEADING
For example:
The structural change of company's operation
• Average of 6 -10 years of management consulting experience
• The change of the way to training to workload
• The change of hierarchy in the company
Recent national searches have included change management resources for:
• Enterprise wide change implementations
• Change strategy initiatives
• Organizational design projects
• Communications development initiatives
D. CONTROLLING
Controlling measures the deviation of actual
performance from the standard performance,
discovers the causes of such deviations and
helps in taking corrective actions.