THE SIX SIGMA WAY ppt



THE
SIX SIGMA
WAY
THE
SIX SIGMA
WAY
How GE, Motorola, and
Other Top Companies Are
Honing Their Performance
PETER S. PANDE
ROBERT P. NEUMAN
ROLAND R. CAVANAGH
McGraw-Hill
New York San Francisco Washington, D.C. Auckland Bogotá
Caracas Lisbon London Madrid Mexico City Milan
Montreal New Delhi San Juan Singapore
Sydney Tokyo Toronto
 

   









             

  



        
              








        
                                                      


               
 















 


 
 
 

 
  
  
 
                      
 
 
  


 
  
 
 
 
 
  

  
 
 





 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 

 
 
 
       


 
 


         





  



  



   


 
 
  










 

          
      
         



 
 



 

  

 
 

 

           




           

     
      
      
 
 





 
        
 



 

 










 

 
 
 
 


         
 


 

 


        
 

            
 
          




     

          

 

           

 

    

 

 
        

  

         


          
       

         
      



         
 
                                       

 
               
        
 


    
  
         
 

               


 




 
         
        


  


 

 


 



         






 




 

 
          
 


       
       


       



           


 
  

    

            

 
  
  
 
 


 
 

    
    
         

 

 
  

 
                    
          


  
 
        
 




 
    


            


 

 
                                   
            
 
  

 

 

  

 
  
          


  




    
 
       

 



 



 


          


          

           

 
          
           
 
 


 
         
 


          


 
 
 
 

 

          




        



           
 


 






 
   


 



 
 



         
 













 





        




 

 


 

            

           
 
 




 


       
        
 
 








 
 




 
 
 


           




 
 
 
                        
  

                   

 
      
    


      
         
     


 



         
 
 

          


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