IBM Systems Director Release Notes Version 6.2.0 pptx

IBM Systems
IBM Systems Director
Release Notes
Version 6.2.0


IBM Systems
IBM Systems Director
Release Notes
Version 6.2.0

Note
Before using this information and the product it supports, read the information in “Notices” on
page 21.
© Copyright IBM Corporation 2010.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.
Contents
Chapter 1. Description 1
Chapter 2. Compatibility issues with
earlier versions 3
Chapter 3. System requirements 5
Chapter 4. Installing IBM Systems
Director 6.2.0 7
Chapter 5. Known problems 9
Appendix A. Publications and related
information 11
Appendix B. Getting help and support 15
Finding information about IBM Systems Director
problems 15
Available troubleshooting documentation for

earlier versions of IBM Systems Director 15
Accessing the IBM Systems Director customer
forum 15
Accessing the IBM Service Bulletin (RETAIN tips)
index 16
Getting support information from the World
WideWeb 16
Information to provide to the IBM Technical
Support Center or IBM Systems Director customer
forum 17
Getting fixes 19
Service and support information 19
Notices 21
Trademarks 22
© Copyright IBM Corp. 2010 iii
iv IBM Systems Director Version 6.2.0 Release Notes
Chapter 1. Description
IBM
®
Systems Director 6.2.0 includes the following changes:
v Support for additional operating systems
v Fixes for Authorized Program Analysis Reports (APARs) and known problems.
A detailed description of the changes in version 6.2.0 is available in the “What's
new in version 6.2.0” topic in the information center.
Related information
"What's new in version 6.2.0" in the IBM Systems Director Information Center
at />fqm0_r_whats_new_in_release_620.html
© Copyright IBM Corp. 2010 1
2 IBM Systems Director Version 6.2.0 Release Notes
Chapter 2. Compatibility issues with earlier versions

Important:
v The version of IBM Systems Director Server must always be the same as or later
than the version of any Common Agent or Platform Agent that is installed on
the managed systems. For example, you must install and use IBM Systems
Director Server 6.2 to manage Common Agent 6.2 that is installed on managed
systems, or you must install and use IBM Systems Director Server 6.2 to manage
Platform Agent 6.2 that is installed on managed systems.
v IBM Systems Director version 6.1 or later is not compatible with any versions of
IBM Director Server extensions, IBM Director Console extensions, or IBM
Director Agent extensions that are supported by IBM Director version 5.20.x or
earlier. Therefore, you must first uninstall those extensions before you install or
upgrade an IBM Systems Director component from version 5.20.x to version
6.1.x or 6.2.x. For detailed information, see “What's new in version 6.2.”
v If you must run a version of IBM Director or IBM Systems Director that is older
than the version that is currently installed, you cannot update or migrate to it.
You must instead uninstall your current version and then install the older
version.
See the following table for a complete listing of previous agent versions that are
compatible with and can be managed by IBM Systems Director Server or 6.2.x.
Table 1. Compatibility of IBM Systems Director Server with previous agent versions
Compatibility of IBM Systems Director Server with previous agent versions
For Power Systems
™
servers:
Compatible
Agent-managed
systems
IBM Systems
Director Server
version 6.2.x

IBM Systems
Director Server
version 6.1.2.x
IBM Systems
Director Server
version 6.1.1.x
IBM Systems
Director Server
version 6.1
Common Agent
for AIX
®
6.2 (includes
Platform Agent
6.2, Pegasus
CIMserver, and
CIM providers)
6.1.2 6.1.0.3 6.1
Common Agent
for AIX and
VIOS
6.1.2 6.1.0.3 6.1
Platform Agent
for AIX
n/a n/a n/a n/a
Common Agent
for Linux
®
on
Power Systems

6.2 5.20.3 5.20.3 5.20.3
Platform Agent
for Linux on
Power Systems
6.2 5.20.3 5.20.3 5.20.3
Common Agent
for IBM i
6.2 (requires
5770-UME
V1R3), 6.1.2
6.1.2 n/a n/a
© Copyright IBM Corp. 2010 3
Table 1. Compatibility of IBM Systems Director Server with previous agent
versions (continued)
Compatibility of IBM Systems Director Server with previous agent versions
For Power Systems
™
servers:
Compatible
Agent-managed
systems
IBM Systems
Director Server
version 6.2.x
IBM Systems
Director Server
version 6.1.2.x
IBM Systems
Director Server
version 6.1.1.x

IBM Systems
Director Server
version 6.1
IBM Director
[Level 2] Agent
for IBM i
5.20.2 5.20.2 5.20.2 5.20.2
IBM i Platform
Agent
(5770-UME
V1R3),
(5722–UME
V1R2)
(5770-UME
V1R3),
(5722–UME
V1R2)
(5722–UME) (5722–UME)
For System x
®
servers:
Compatible
Agent-managed
systems
IBM Systems
Director Server
version 6.2.x
IBM Systems
Director Server
version 6.1.2

IBM Systems
Director Server
version 6.1.1.x
IBM Systems
Director Server
version 6.1
Common Agent
for Windows
®
6.2 5.20 - 5.20.3
6.1 - 6.1.1
5.20 - 5.20.3
6.1 - 6.1.1
5.20 - 5.20.3
6.1
Platform Agent
for Windows
6.2 5.20 - 5.20.31
6.1.1 - 6.1.2
5.20 - 5.20.31
6.1.1
5.20 - 5.20.31
Common Agent
for Linux on
System x
6.2 5.20 - 5.20.3
6.1.1 - 6.1.1
5.20 - 5.20.3
6.1 - 6.1.1
5.20 - 5.20.3

6.1
Platform Agent
for Linux on
System x
6.2 5.20.31
6.1.1 - 6.1.2
5.20.31
6.1.1
5.20 - 5.20.31
For System z
®
servers:
Compatible
Agent-managed
systems
IBM Systems
Director Server
version 6.2.x
IBM Systems
Director Server
version 6.1.2
IBM Systems
Director Server
version 6.1.1.x
IBM Systems
Director Server
version 6.1
Common Agent
for Linux on
System z

6.2 6.1 6.1 6.1
Platform Agent
for Linux on
System z
5.20.3 (existing
installation
package)
6.1.1 6.1.1 n/a
IBM z/VM
®
Manageability
Access Point
Agent for
System z
5.20.3 5.20.3 5.20.3
For Cell Broadband Engine
™
Compatible
Agent-managed
systems
IBM Systems
Director Server
version 6.2.x
IBM Systems
Director Server
version 6.1.2
IBM Systems
Director Server
version 6.1.1.x
IBM Systems

Director Server
version 6.1
Common Agent
for Cell
Broadband
Engine Blade
Servers
6.1 6.1 n/a
4 IBM Systems Director Version 6.2.0 Release Notes
Chapter 3. System requirements
For information about hardware and software compatibility, see the detailed
system requirements for IBM Systems Director in the “Planning” section of the
information center.
Planning
Hardware and software requirements (Specified operating environments)
Hardware requirements for IBM Systems Director
Network requirements
Operating system and software requirements
© Copyright IBM Corp. 2010 5
6 IBM Systems Director Version 6.2.0 Release Notes
Chapter 4. Installing IBM Systems Director 6.2.0
For step-by-step installation instructions, see these topics in the information center.
Planning (publib.boulder.ibm.com/infocenter/systems/topic/
com.ibm.director.plan.helps.doc/fqm0_r_planning.html)
Planning to install IBM Systems Director
Planning to update IBM Systems Director
Installing (publib.boulder.ibm.com/infocenter/systems/topic/
com.ibm.director.install.helps.doc/fqm0_t_installing_main.html)
Installing IBM Systems Director on the management server
Installing agents

Upgrading and migrating IBM Systems Director
Configuring IBM Systems Director Server after installation
Uninstalling IBM Systems Director
© Copyright IBM Corp. 2010 7
8 IBM Systems Director Version 6.2.0 Release Notes
Chapter 5. Known problems
Information about how to troubleshoot and resolve problems with IBM Systems
Director is documented in the “Troubleshooting” section of the information center.
© Copyright IBM Corp. 2010 9
10 IBM Systems Director Version 6.2.0 Release Notes
Appendix A. Publications and related information
You can view the same content in the IBM Systems Director Information Center as
PDF documents. To view a PDF file, you need Adobe
®
Acrobat Reader, which can
be downloaded for free from the Adobe Web site at www.adobe.com/products/
acrobat/readstep.html.
Information centers and topic collections
v IBM Systems
/>View the IBM Systems information center landing page, which provides
integrated information for multiple IBM Systems products.
v IBM Systems Director
/>Updated periodically, the IBM Systems Director topic collection contains the
most up-to-date documentation available for IBM Systems Director.
v IBM Systems Director plug-ins
publib.boulder.ibm.com/infocenter/systems/index.jsp
View the IBM Systems information center for information about how to install
and use plug-ins that extend the functionality of IBM Systems Director.
v IBM Systems Director Upward Integration Modules (UIMs)
publib.boulder.ibm.com/infocenter/systems/topic/uims/fqs0_main.html

Read the IBM Systems Director Upward Integration Modules (UIM) topic
collection to learn about how to install and use upward integration modules and
management packs that enable non-IBM workgroup and enterprise-management
products to interpret and display data that is provided by Common Agent and
Platform Agent.
v IBM Systems Director Software Development Kit
publib.boulder.ibm.com/infocenter/dirinfo/toolkit/index.jsp
View the IBM Systems Director Software Development Kit (SDK) information
center to learn about the APIs and CLIs that you can use to extend the
capabilities of IBM Systems Director.
Publications
APAR Readme 6.2.0
Provides information about APARs fixed in IBM Systems Director version
6.2.0.
Release Notes 6.2.0
Provides information about hardware requirements for running IBM
Systems Director components, supported IBM Systems Director hardware,
operating systems, databases, and workgroup and enterprise
systems-management software.
Hardware and Software Support Guide
Provides information about hardware requirements for running IBM
Systems Director components, supported IBM Systems Director hardware,
operating systems, databases, and workgroup and enterprise
systems-management software.
© Copyright IBM Corp. 2010 11
Planning, Installation, and Configuration Guide for AIX
Provides detailed instructions to install and configure each component of
IBM Systems Director on system running AIX using the standard
installation option.
Planning, Installation, and Configuration Guide for IBM i

Provides detailed instructions to install and configure each component of
IBM Systems Director on system running IBM i using the Standard
installation option.
Planning, Installation, and Configuration Guide for Linux on Power Systems
Provides detailed instructions to install and configure each component of
IBM Systems Director on system running Linux for Power Systems using
the Standard installation option.
Planning, Installation, and Configuration Guide for Linux on x86
Provides detailed instructions to install and configure each component of
IBM Systems Director on system running Linux for System x using the
Standard installation option.
Planning, Installation, and Configuration Guide for Linux on System z
Provides detailed instructions to install and configure each component of
IBM Systems Director on system running Linux for System z using the
Standard installation option.
Planning, Installation, and Configuration Guide for Windows
Provides detailed instructions to install and configure each component of
IBM Systems Director on system running Windows using the Standard
installation option.
Systems Management Guide
Provides detailed instructions for using the Web interface and managing
systems and resources in your environment.
Troubleshooting Guide
Provides information about problems and how to solve them, and
strategies for troubleshooting common problems.
Events Reference
Provides information about IBM Systems Director events, including the
event type, description, severity, and extended details.
Commands Reference
Provides detailed information about the systems management

command-line interface (smcli) commands, and other commands that can
be run directly from the command line, including configuring the database,
and starting and stopping IBM Systems Director.
Hardware Command Line User's Guide
Provides information about installing and using the Hardware Command
Line (formerly known as the IBM Management Processor Command-Line
Interface). Command output in this release might vary from command
output in previous releases.
White papers and briefs
v IBM Systems Director
/>XBW03006USEN.PDF
12 IBM Systems Director Version 6.2.0 Release Notes
This paper provides a detailed overview of the changes in IBM Systems Director
V6.1, including the new Web interface, security features, operating system
agents, integrated plug-ins and additional plug-ins that can be separately
installed.
v Value Proposition for IBM Systems Director
/>XBW03007USEN.PDF
This paper describes the challenges of operational management for enterprise
server installations and the value provided IBM Systems Director.
v Managing IBM Power Servers with IBM Systems Director 6.1
www.ibm.com/common/ssi/fcgi-bin/ssialias?infotype=SA&subtype=WH
&appname=STGE_PO_PO_USEN&htmlfid=POW03011USEN
&attachment=POW03011USEN.PDF
Provides information about managing the virtualization and consolidation on
Power systems using IBM Systems Director.
v IBM Systems Director 6.1 Migration Tips
www.ibm.com/common/ssi/fcgi-bin/ssialias?infotype=SA&subtype=WH
&appname=STGE_XB_XB_USEN_&htmlfid=XBW03009USEN
&attachment=XBW03009USEN.PDF

Provides information about migrating data when upgrading your environment
from IBM Director V5.20 to IBM Systems Director V6.1.
IBM Redbooks
®
publications
www.ibm.com/redbooks/
You can also search this Web page for documents that focus on IBM Systems
Director and specific IBM hardware; such documents often contain
systems-management material. The following book is available for IBM Systems
Director V6.1:
Implementing IBM Systems Director 6.1
Tip: Be sure to note the date of publication and to determine the version of IBM
Systems Director software to which the Redbooks publication refers.
Further information
Also see the following resources for further information about IBM Systems
Director:
v For alerts, discussions, news, parts and product information, and specific
troubleshooting workarounds for IBM Systems Director, see the Support &
downloads Web site at />Tip: To locate the information that you need, enter Systems Director in the
Search field and click Search. You can then narrow your results by document
type or product category, or use additional search terms.
v For white papers, technotes, tips, and other documents related to IBM Systems
Director, see the Techdocs Web site at />atsmastr.nsf/Web/Techdocs.
Tip: To locate the information that you need, either select the categories that you
want to search or select UNMARKED to search all categories. Then enter
Systems Director in the for: field and click Search.
Appendix A. Publications and related information 13
v For solutions to all types of situations that other customers have encountered,
see the IBM Systems Director customer forum at www.ibm.com/
developerworks/forums/forum.jspa?forumID=759.

14 IBM Systems Director Version 6.2.0 Release Notes
Appendix B. Getting help and support
If you need help, service, or technical assistance or just want more information
about IBM products, you will find a wide variety of sources available from IBM to
assist you. This section contains information about where to go for additional
information about IBM and IBM products, and whom to call for service, if it is
necessary.
Finding information about IBM Systems Director problems
In addition to the IBM Systems Director information center, you can find
information about problems and solutions in earlier editions of IBM Systems
Director documentation, the IBM Systems Director forum, and the IBM Service
Bulletin (RETAIN
®
tip) index.
Available troubleshooting documentation for earlier versions
of IBM Systems Director
To troubleshoot problems that are specific to earlier versions of IBM Systems
Director, see the documentation for that version.
Notes:
1. Printable PDFs for the different versions of the IBM Systems Director
documentation are available from the IBM Systems Director Support Web page
at www.ibm.com/systems/management/director/.
2. IBM Director versions 4.22 and earlier and all versions of 5.10.x are no longer
supported.
3.
IBM Systems
Director version Available troubleshooting documentation
6.1.x v IBM Systems Director version 6.1.x information center
v Release Notes
®

v Service Bulletin (RETAIN tips) index
5.20.x v IBM Director version 5.20.x information center at
/>index.jsp
v Release Notes
v Service Bulletin (RETAIN tips) index
Accessing the IBM Systems Director customer forum
The IBM Systems Director customer forum provides a place for customers to share
ideas and solutions for IBM Systems Director implementations. It serves as the
forum for IBM Systems Director installations on all supported operating systems
and hardware.
Although participating in the customer forum does not guarantee an answer from
an IBM representative, the forum community does include IBM employees that use
IBM Systems Director. To access the forum you must sign in to the IBM
© Copyright IBM Corp. 2010 15
developerWorks
®
Web site and create a profile; there is no fee. The IBM Systems
Director customer forum Web page is at www.ibm.com/developerworks/forums/
forum.jspa?forumID=759.
Accessing the IBM Service Bulletin (RETAIN tips) index
You an access the IBM Service Bulletin (RETAIN tips) index to view known
problems and workarounds for IBM Systems Director.
Note: After November 21, 2008, RETAIN tips for IBM Systems Director and related
plug-ins will no longer be created. All subsequent tips will be created as Technotes
and will be available in the IBM Systems Director Knowledge Base at
www.ibm.com/support/search.wss?rs=0&q=eServerOnDemandKBRCH&r=100
&sort=desc. All previous IBM Systems Director RETAIN tips will continue to exist
and will not be migrated to Technotes.
Complete the following steps to access RETAIN tips:
1. Navigate to www.ibm.com/support/us.

2. On this page, select Systems Management Software for Support Type.
3. Select your Product Family and click Go.
4. Select Troubleshoot. A list of service bulletins is displayed. These service
bulletins are specific to IBM Systems Director on IBM BladeCenter
®
and System
x hardware. For IBM Systems Director articles about other hardware platforms,
such as IBM Power and System z, complete the following steps:
a. Navigate to www.ibm.com/support/us.
b. On this page, type Director in the Search field and press Enter. A list of
support articles is displayed.
c. Type additional keywords in the Additional search terms field to narrow
the search results.
Getting support information from the World Wide Web
On the World Wide Web, the IBM Web site has up-to-date information about IBM
BladeCenter, IBM Power, System x, and System z products, services, and support.
Use the following Web addresses for the applicable product information.
IBM product Web address
BladeCenter products www.ibm.com/servers/eserver/support/bladecenter/
IBM Power systems www.ibm.com/servers/eserver/support/iseries/
www.ibm.com/servers/eserver/support/unixservers/
System x servers www.ibm.com/servers/eserver/support/xseries/index.html
System z mainframes www.ibm.com/servers/eserver/support/zseries/
You can find service information for your IBM products, including supported
options, at www.ibm.com/support/us.
Also, you can find information about IBM Systems Director in the IBM Systems
forum at www.ibm.com/developerworks/forums/forum.jspa?forumID=759.
16 IBM Systems Director Version 6.2.0 Release Notes
Information to provide to the IBM Technical Support Center or IBM
Systems Director customer forum

When looking for assistance, either from IBM Technical Support Center or in the
IBM Systems Director customer forum, there is some basic information that you
should provide.
System x, BladeCenter, and x86-based system information
Before you contact IBM for assistance, or append to the customer forum, you
should gather the following information for the affected systems.
Note: Frequently, IBM uses information and logs generated by the Dynamic
System Analysis (DSA) program to resolve problems. DSA is available from the
Systems Management Web page at www.ibm.com/servers/eserver/xseries/
systems_management/.
v The machine types of all the affected systems.
v The operating system.
v The BIOS and firmware version levels of the affected systems. If you do not
know this information, you can use Dynamic System Analysis (DSA) to gather
the information for you.
v Whether the failure is intermittent or persistent.
v The last time the feature or function worked.
v Any exceptions or error messages that occur.
v The version of IBM Systems Director that is installed. Also note whether it is a
new installation or an upgrade installation. If it is an upgrade installation, note
from which version of IBM Systems Director you upgraded.
v The error and trace logs that are located in the install_root/lwi/logs directory,
where install_root is the root directory of your IBM Systems Director installation.
Note that this path uses the backslash (\) to delimit the directory; depending on
the system that you are using, you might be required to enter the path using the
forward slash (/).
v If it is an installation problem, the install logs that are located in the standard
system directories and the install_root/logs directory, where install_root is the root
directory of your IBM Systems Director installation. Note that this path uses the
backslash (\) to delimit the directory; depending on the system that you are

using, you might be required to enter the path using the forward slash (/).
The following table contains examples of the install logs that are located in the
standard system directories.
Table 2. Examples of install logs and their default locations
Linux install logs (v6.1)
IBM Systems Director install log: /var/log/dirinst.log
IBM Systems Director Platform Agent install logs: /var/opt/ibm/platform/log/install.log
IBM Systems Director Platform Agent uninstall logs: /var/opt/ibm/platform/log/
uninstall.log
Windows install logs (v6.1)
IBM Systems Director install log: C:\Windows\dirinst.log
IBM Systems DirectorPlatform Agent install logs: C:\Windows\platinst_*.log
IBM Systems DirectorPlatform Agent uninstall logs: C:\Windows\platuninst_*.log
Appendix B. Getting help and support 17
v If it a hardware failure or related issue, the hardware logs. For more
information, see “Providing hardware-log information” in the IBM Systems
Director Systems Management Guide.
v If possible, the steps required to recreate the problem.
System i
®
information
Before you contact IBM for assistance, or append to the customer forum, you
should gather the following information for the affected systems:
v The operating system information for management server and for the managed
objects.
v Whether the failure is intermittent or persistent.
v The last time (or release) that the feature or function worked.
v Any exceptions or error messages that occur.
v The version of IBM Systems Director that is installed. Also note whether it is a
new installation or an upgrade installation. If it is an upgrade installation, note

from which version of IBM Systems Director you upgraded.
v If possible, the steps required to recreate the problem.
System p
®
information
Before you contact IBM for assistance, or append to the customer forum, you
should gather the applicable information for the affected systems.
For AIX:
v The files containing the redirected output from the following commands:
– oslevel -r
– lslpp -L
– lsdev
– prtconf
– errpt -a
– lsvpd
v The error and trace logs that are located in the install_root/lwi/logs
directory, where install_root is the root directory of your IBM Systems
Director installation. Note that this path uses the backslash (\) to delimit
the directory; depending on the system that you are using, you might be
required to enter the path using the forward slash (/).
v The /var/log/dirinst.log file, if you are having an installation problem.
v Run the /opt/ibm/director/bin/grablogs.sh script to acquire all the logs
required for debugging.
v Whether the failure is intermittent or persistent.
v The last time the feature or function worked.
v Any exceptions or error messages that occur.
v The version of IBM Systems Director that is installed. Also note whether
it is a new installation or an upgrade installation. If it is an upgrade
installation, note from which version of IBM Systems Director you
upgraded.

v If possible, the steps required to recreate the problem.
For Linux on Power Systems
v The files containing the redirected output from the following commands:
– (For Red Hat Enterprise Linux) cat /etc/redhat-release
– (For SUSE Linux) cat /etc/SuSE-release
– rpm -qa
– lsvpd
v The error and trace logs that are located in the install_root/lwi/logs
directory, where install_root is the root directory of your IBM Systems
18 IBM Systems Director Version 6.2.0 Release Notes
Director installation. Note that this path uses the backslash (\) to delimit
the directory; depending on the system that you are using, you might be
required to enter the path using the forward slash (/).
v The /var/log/dirinst.log file, if you are having an installation problem.
v Run the /opt/ibm/director/bin/grablogs.sh script to acquire all the logs
required for debugging.
v Whether the failure is intermittent or persistent.
v The last time the feature or function worked.
v Any exceptions or error messages that occur.
v The version of IBM Systems Director that is installed. Also note whether
it is a new installation or an upgrade installation. If it is an upgrade
installation, note from which version of IBM Systems Director you
upgraded.
v If possible, the steps required to recreate the problem.
System z information
Before you contact IBM for assistance, or append to the customer forum, you
should gather the applicable information for the affected systems.
v A detailed description of the problem.
v Any exceptions or error messages that occur.
v If possible, the steps required to recreate the problem.

v Whether the failure is intermittent or persistent.
v The operating system information for the management server and for the
managed resources.
v The version of IBM Systems Director that is installed in each affected system.
Also note whether it is a new installation or an upgrade installation. If it is an
upgrade installation, note from which version of IBM Systems Director you
upgraded.
v The /var/log/dirinst.log file, if you are having an installation problem.
v The /var/log/localmessages or any related log file on manageability access
point (MAP) for z/VM.
v The /opt/ibm/director/log/TWGRas.log file on the management server.
Getting fixes
Occasionally, new releases and upgrades are made available from the IBM Support
Web site at www.ibm.com/systems/management/director/. These releases and
upgrades might contain fixes to problems with IBM Systems Director.
If your IBM Systems Director environment has a problem that is not fixed by a
new release or upgrade, contact the IBM Technical Support Center. To do so, you
must have purchased an appropriate support product from IBM.
Service and support information
Service and support offerings for IBM Systems Director are based on the platform
on which you choose to run IBM Systems Director Server.
For IBM Systems Director Server running on IBM BladeCenter or System x
systems, subscription services are available for a fee entitling you to notification of
new upgrades, patches and support information, and free updates during that
period. For more information about subscription services or to renew your
subscription service contract, see the Ready to Buy Web Page at
www.ibm.com/systems/management/director/subscription/.
Appendix B. Getting help and support 19