(TIỂU LUẬN) topic research IBD STUDENTS’ PERSPECTIVES ON THE TREND OF PART TIME JOBS AT BUBBLE TEA SHOPS

NATIONAL ECONOMIC UNIVERSITY
INTERNATIONAL SCHOOL OF MANAGEMENT & ECONOMICS IBD@NEU

Topic research:

IBD STUDENTS’ PERSPECTIVES ON THE TREND OF PART-TIME JOBS
AT BUBBLE TEA SHOPS

Group 4: Vũ Dung Nhi
Nguyễn Đắc Tuấn Dũng
Lê Thị Hiền
Dương Ngọc Sơn

Class: I14S1

Instructor: Le Thi Thu Mai

HANOI, September 2018


Acknowledgements
Thank you to the participants in my research for giving up their time and sharing their
experience.
Thank you to our teacher Ms. Mai, for always enthusiatic teaching us, and helping us to
complete this project.


Chapter I: Introduction
I. Background
Nowadays, part-time job is very popular among college students. It is gradually
becoming an essential part in their lives. Although there are various choices in different

fields, most of them tend to work at bubble tea shops. Therefore, we do a research on bubble
tea shops part-time job tendency of IBD students
II. Rationale/ Purpose of the research
These days young people in Vietnam have spent a lot of money on bubble tea. It becomes
more and more popular among students and even adults, as it is affordable and easily
becomes “addictive”. Consequently, more bubble tea shops are opened. In the need of finding
part-time jobs, college students have more work oppotunities. Especially, there are many IBD
students recently working at these stores. This research gives an insight into IBD students’
point of view on the trend of working in bubble tea shops.
In our research, we would like to gather some information about IBD Intake 14 students’
perspective on the trend of working part-time at bubble tea shops. It will help us
understand more about the job and the reasons why they are interested in doing this parttime work.

III. Methodology
To present, we use two main data sources: Primary Data and Secondary Data.
- Primary Data:
+ The research survey questionnaire seek information about salary,times, .. when
people have part-time jobs at bubble tea shops
+ The questions will be given out to about 50 students at IBD to address the most
relevant and effective questions.
+ The answers will be collected and used as information for the research.

-Secondary Data:
+ Look up some information for research on the Internet, articles, magazines or other
sources, which are taken before and have the keyword of “ Part-time job at Bubble tea
shops”.


+ The information and statistic that relate to the topics will be analyzed, then decide
which could be useful for our research.

IV. Research questions
 What is the real situation of IBD students doing part-time jobs at bubble tea shops?
 What are the opinions of IBD students on the advantages and disadvantages of doing
part-time job at bubble tea shops?
 How do IBD students overcome challenges when they do part-time jobs at bubble tea
shops?

V. Structure
I.
Introduction
1. Background
2. Rationale and purpose the research
3. Research questions
4. Methodology
II.

III.
IV.
V.

Major Findings
1. The real situation of IBD students doing part-time jobs at bubble tea shops
2. Advantages and Disadvantages of doing part-time jobs at bubble tea shops
3. Suggestions to over come challenges when they do part-time jobs at bubble tea
shops
Conclusions
References
Appendices

Table of Contents
Acknowledgements.....................................................................................................................................2
Chapter I: Introduction................................................................................................................................3
I. Background..........................................................................................................................................3
II. Rationale/ Purpose of the research......................................................................................................3
III. Methodology..................................................................................................................................... 3
IV. Research questions.............................................................................................................................4
V. Structure..............................................................................................................................................4
Chapter II: Major findings...........................................................................................................................6
I.

The real situation of IBD students’ doing part-times jobs at bubble tea shops.................................6
1.

Age..............................................................................................................................................6

2.

Experience of working at a bubble tea shops...............................................................................8

3.

A suitable part-time job for students............................................................................................9

4.

Working our at bubble tea shops................................................................................................10

5.

Monthly salary...........................................................................................................................11

6.

Main purposes............................................................................................................................12

II.

Effects on doing part-time jobs at bubble tea shops.......................................................................13
1.

Effects on learning.....................................................................................................................13

2.

Learning form work...................................................................................................................14

3.

Problems....................................................................................................................................15

4.

Other problems..........................................................................................................................16

a. Waste time.................................................................................................................................16
b. Pressure of the jobs....................................................................................................................17
III.

Suggestions to overcome challenges when they do part-time jobs at bubble tea shops..............18

Chapter III: Conclusion.............................................................................................................................20
References.................................................................................................................................................21
Appendix..................................................................................................................................................22
Survey Questionaire:...............................................................................................................................22


Chapter II: Major findings

I.

The real situation of IBD students’ doing part-times jobs at bubble tea shops

Nowadays, the use of part-time jobs at bubble tea shops in Viet Nam has been increasing a
lot in the recent years. We can see and find the bubble tea shops are everywhere. Even in the
short street or when you walk around place you live here, you can easily find a bubble tea shop.
Due to the demand and the development of the bubble tea chains, the labor force is also
necessary, the bubble tea shops is the restaurant business and which does not require experience.
According to the topic “ Tại sao việc làm thêm quán trà sữa tại Hà Nội HOT như vậy??”(Quỳnh
Hoa, 2018). Explaining this phenomenon, the market research unit implies some reasons such as
flexible time, no experience required, increased income, gain some experience and skills, great
job opportunities.
To find out more about what is the real situation of IBD students doing part-time jobs at
bubble tea shops, a survey called.
1. Age

Age
30
25

20
Age
15
10
5
0
18

19

20

21

22

31

Figure 1: Age
“Doing part-time jobs in bubble tea shops of IBD students” was conducted recently for
about hundred students of IBD intake 13 and intake 14. In order to the age had answered the


survey almost the young people ( 18-30 years old), but with 19 years old is highest point of the
chart.


2. Experience of working at a bubble tea shops

Experience of working at a bubble tea shops

38.00%

38.00%

Yes
No
Used to

24.00%

Figure 2: Experience of working at a bubble tea shops
The pie chart above illustrates the answers of the question “Have you ever worked in a bubble
tea store ?”. 38% of respondents said that they used to work at a bubble tea store, and this figure
was the same as that of those who said yes. It is very easy to understand because perhaps people
who used to work at a bubble tea store have found a new job which is more suitable. For people
who have answered yes, this is a new job which is a big step for them to get to know the outside
world especially for freshmen. However, besides, they can learn how to get balance between
working and studying, which is much more important. On the other hand, only 24% of students
participating in the survey haven’t worked at bubble tea shops. Perhaps they do not know this
job, or they don’t like this job, or even they want to find a job which is more challengin or
simply they just want to focus on their study.


3. A suitable part-time job for students

Suitable for a part-time job
3.00%

Yes
No

97.00%

Figure 3: Suitable for a part-time job
According to the survey, we found that 97% of respondents in this survey think that
working at a bubble tea store is suitable for a part-time jobs. It is easy to understand because
this is an easy work, which doesn’t need any experiences or certificate. Working at bubble tea
store is not only suitable for a part-time jobs but also help you to have a flexible time and
stable salary for all of the students. When you work there, you can learn more about the
experiences in life and working skills, which it will bring you a lot of opportunities to your
future carrier. There are only 3% of respondents in survey think that working at bubble tea
store is unsuitable for a part-time jobs. This can also be understood because there are many
professions that are quite suitable for student such as: selling clothes, collaborators, tutors, ....


4. Working our at bubble tea shops

One day work time

Working day a week

3.00%
15.00%

4 hours
8 hours
More than 8
hours
Other

4.00%
16.00%

14.00%

19.00%

1-3 days
3-5 days
Hold week
Other

65.00%
64.00%

Figure 4: One day work time

Figure 5: Working day a week

In the figure 4&5 chart, we can see that there are 65% IBD students’ works for 4 hours per
day and 3 to 5 days per week, which take the highest point of the charts. This ratios shows that
most students still spend their time studying and resting properly. On the other hand, there are
16% who work for 8 hours or more than 8 hours for a day. Perhaps they find it difficult to
manage their own timetable. The next highest ratios are 14% students working at bubble tea
shops from 1 to 3 days and 19% students spend the whole week on working.


5. Monthly salary

Monthly salary

More than 4 millions

From 2 to 4 millions

Less than 2 millinions

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%

Figure 6: Monthly salary

In figure 6, 47% of respondents in the survey said that they earn less than 2 millions at
bubble tea store, which takes the highest point of the chart. It is easy to understand because is
just a part-time job after school time. The next highest is 39% of IBD students’ who earn from 2
millions to 4 millions a month and there are only 14% who receive more than 4 millions. Perhaps
they may have higher positions than staff in bubble tea shops.


6. Main purposes

Purpose

8.00%
27.00%

3.00%
62.00%

Satisfied with salary

Learning experiences
Earning money
Learning
business
Making new
friends
Other

6.00%
16.00%

Absolutely
Normal
Unsatisfied

78.00%

Figure 7+8: Purpose of working at bubble tea shops
According to the figure 7, the chart shows us that the result is very clear. 62% of students
participating in the survey said that learning experiences is their main purpose of doing part-time
job at bubble tea shop, which is take the biggest part of the chart. It is easy to see that bubble tea
shop is the suitable place for student to find experiences so that they become more and more
mature. The second biggest is 27% of IBD students who do that job to earn money. With a
reasonable salary, it can totally be a source of income for some students. That is clear shown in
figure 8, there are78% and 6% who are satisfied and absolutely satisfied with that salary, while
the percentage of people in the survey are unsatisfied with that salary just has 16%. On the other
hand, only 8% who chose this job to learn business. Especially, no one chose part-time job at
bubble tea shop to make new friends. We think they tend to choose a store where they have
already had friends before.


II.

Effects on doing part-time jobs at bubble tea shops
1. Effects on learning

Effects on learning
17.00%

Yes
No

83.00%

Figure 9: Effect on learning
According to the figure 9, we can see that that there are almost 83% IBD students ’ think
doing part-time jobs is not the bad habit and it does not affect learning or learning outcomes.
While a part of small people made up of 17% think that spending the rest times to work is
harmful and seriously affects the study.


2. Learning form work

Learning from work
11.00%
3.00%
16.00%
49.00%

Communicate
Team work
Manage time
Make milk tea
Other

21.00%

Figure 10: Learning form work
The chart show many kind of skill that students can learne from this job. Communication
skill accounted for 49%, which is chosen the most. Because of doing that job, they have to
communicate to customer a lot, so their skill is the most improvable. Following by team work,

there are 21% who thought they were learned teamwork from this job. Then 16% and 11% of
respondents who was improved their manage time and learned how to make bubble tea from
part-time job at bubble tea shop. Lastly, there are only 1 person in this survey (=3%) didn’t learn
anything from that job.


3. Problems

Problem

22.00%

8.00%

40.00%
Standing too much
Arrangement a time
Talking too much
Other

30.00%

Figure 11: Problems
This pie chart describes the proportion of problems when people work in bubble tea shops.
Standing too much is the most interesting issue, which takes up to 40%. Because the bubble
stores always crowded so students need to move a lot to serve customers. The second proportion
is the difficulty of arranging work time and study time, with 30%. This is the main reason why
many students have bad results in each test at school. 22% is the number of the problem of
students that must be talking too much while working at the bubble tea shops.

4. Other problems
a. Waste time

Waste times
38.00%

No
Yes

62.00%

Figure 12: Waste times
According to the figure 12, the table shows us that the result is very clear.It is easy to see
that most survey participants (62%) choose to work at bubble tea shops, which does not take
much time, but also benefits the extra work. In addition, 38% of the respondents said that the
extra work took up too much of their time that they could not forcus on important tasks or just
the time to relax.


b. Pressure of the jobs

Presure of the jobs
16.00%
3.00%

35.00%

22.00%

Punctuality
Fastidiousness from customers
Comparsion from colleagues
Strictness from the boss
Other

24.00%

Figure 13: Presure of the jobs
According to the survey, we found that 35 % of the students in this survey think that
punctuality is the greatest pressure for students to go to work at the bubble tea shops. It is easy to
understand because the students do not adapt with workplace arrangements. Next, fastidiousness
from customers is the second reason which get pressure for student to go to work at the bubble
tea store. There are 24% of students think that. Working at the bubble tea shop must satisfy the
customer, but it is not a simple task because young people do not have much experience handling
the situation so the desire to hard-hearted customers is not easy. Next, in the survey, we see that
22% of students think that comparison from colleagues is the one of reason put pressure for
students to go to work at the bubble tea store. Comparison is a good action, which help people
recognize strengths and weaknesses of themselves to try to improve. Next, there are 16% of
students think that strictness from the boss is the reason of cause pressure for students to go to
work at bubble tea store. With difficult bosses, it is extremely difficult for them to do it. So, the
strictness of the boss is a great pressure for the students. On the other hand, there are only 3% of
students in the survey thinh that the cause of the job put pressure for students to go to work at the
bubble tea is orther reasons.


III.

Suggestions to overcome challenges when they do part-time jobs at bubble
tea shops

1. This chart indicates information when being asked students about solution of working in
bubble tea shops

Solutions

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ha
st

8

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s
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48%

32%

20%

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tim
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Gi

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Figure 14: Solutions
48% of students participating in the survey said giving priority to learning over working,
which takes the highest percentage of the chart is the best solution. Most of the young focuses
on learning and is scared of slipping off in class. Moreover, they recognize that education is their
main path of their life. On the other hand, only 20% of them recommended that they should work
less than 8 hours per day. After further investigation, we learned that those who are spending 8
hours per day for work chose that because they do not have a lot of freetime nor do they have the
stamina to work more. Also some even said that they do not need to work a lot becaude their
parents have already provided for them. The remaining 32% said the best way is reasonable time
division because they need to know how to balance between learning and doing part-time jobs to
get the best results and avoid distraction from studying.
According to research, the respondents give us some advice in order to do this job well,
students have to: arrange reasonable time, know their strengths and weaknesses, make a
timetable for studying and working, try to find other ways to make their work easier so that they
can shorten the time needed to finish work, concentrate on their work and learn more new things.
On the other hand, some believe that working at bubble tea stores is not a good idea, unless the
salary is higher (about 8 millions per month). Finally, students should stick to the rule and be
friendlier.

IBD students have given different opinions about the solution dealing with the issues
surrounding the IBD students’ perspectives on the trend in part-time jobs at bubble tea shops.
Once again, the respondents are asked to give some suggestions to reduce the problems of parttime jobs at bubble tea shops. They offer a number of solutions, such as relocating, renewing
scedules, leaving the job and relying on parental support, balancing the time between study and
work. Furthermore, some respondents commented that they should just give their best.


Chapter III: Conclusion
We can see that most of students today have a part-time job, and work at bubble tea store is a
common job with students now. Reasons explain to that is this is not a demanding job, however
it has a reasonable salary and flexible time for students.
This project aimed at IBD students who had experience of work at bubble tea store. In our
research, we want to give some information about the trend of doing part-time job at bubble tea
shops. Moreover, this also provides advantages and disadvantages of this job through IBD
students’ experiences. Besides, this research offered the solutions they have used to overcome the
challenges when they were doing at bubble tea shops. Over the recent years, business bubble tea
in Vietnam has been increasing a lot, which we can see that bubble tea shops are everywhere. So,
this means that they need more human resources for this job. After completing this survey, we
found that although this is an easy job, it still has some challenges for workers. This study can
help for the freshmen know the real situation of this job, so as to find solution to solve this job’s
challenges.


References
Andrew Woodhouse (2017). [Blog] KashFlow. Available at:
[Accessed 12 Aug. 2018].
Anon, (2018). [Blog] Fairygodboss. Available at: [Accessed 12 Aug. 2018].
Anon, (n.d.). [Blog] Localwise. Available at: [Accessed 12 Aug. 2018].

Darlena Cunha (2018). What Are the Benefits of Part-Time Jobs for Students?. [online]
Work.chron.com. Available at: />[Accessed 12 Aug.2018].
Hoa, Q. (2018). Tại sao việc làm thêm quán trà sữa tại Hà Nội HOT như vậy?? - Blog
Việcngay.vn. [online] Blog Việcngay.vn. Available at: [Accessed 12 Aug. 2018].
Thi Windy (2013). “Được” và “mất” trong part-time job. [online] VTMOnline - Vietnamese
Teen Magazine. Available at: [Accessed 13 Aug. 2018].
Thu, P. (2018). Việc làm nhân viên quán trà sữa tại Hà Nội có những yêu cầu gì? - Blog
Việcngay.vn. [online] Blog Việcngay.vn. Available at: [Accessed 12 Aug. 2018].
Uyên Uyên (2018). Sinh viên làm thêm. [online] Báo Đồng Nai. Available at:
/>[Accessed 12 Aug. 2018].


Appendix
Survey Questionaire:
We are members of group 4 from class I14S1. We would like to ask you some questions about
your thought on part-time jobs at the bubble tea shops, especially among students in International
Bachelor Degree. We would be extremely appreciated if you can answer all of the questions with
honesty. Please ansswer the question by putting a tick in the box or writing your own opnion in
the line if it is out of our suggestion. We will ensure that all of your information will be kept
confidential.
1. Have you ever worked at a bubble tea store ?
○ Yes
○ No
○ Used to
2. Do you think working at a bubble tea store is suitable for a part-time job ?
○ Yes
○ No
3. How many hours a day do you work ?
○ 4 hours
○ 8 hours

○ More than 8 hours
4. How many days a week do you work ?
○ 1-3 days
○ 3-5 days
○ I have to work for a week


7. Does that work affect learning ?
○ Yes
○ No
How does that affect your learning?
8. What is your solution ?
○ Work less than 8 hours
○ Reasonable time division
○ Give priority to learning more than working
○ Other
9. How much money do you earn in a month ?
○ Less than 2 millions
○ From 2 million to 4 millions
○ More than 4 millions
10. What is the main purpose of extra work ?
○ Earning money
○ Learning experiences
○ Learning business
○ Making new friends
○ Other
11. What do you learn when you work at a bubble tea shop ?
○ Team work
○ Communicate

○ Manage time
○ Make milk tea
○ Other
12. Does it waste your time ?
○ Yes
○ No
13. Are you satisfied with that salary ?
○ Absolutely
○ Normal
○ Unsatisfied
14. Does this job put pressure on you ?
○ Yes
● Punctuality
● Strictness from the boss
● Comparison from colleagues
● Fastidiousness from customers
● Other
○ No
15. Do you have any problems on this job ?
○ Yes
● Arrangement a time
● Talking too much


● Standing hold times ?
● Other
○ No
16. How do you solve those problems ?
………………………………………………………………

17. Can you give us some advice how to do this job well ?
……………………………………………………………….
Thank you for your cooperation!