Organization theory and design: Lecture 22
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22
Organizational Bureaucracy &
Control
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What is Bureaucracy?
•
Weber predicted triumph for bureaucracy
because of its ability to ensure more
efficient functioning of organizations.
2
What is Bureaucracy?
•
1.
2.
3.
4.
5.
6.
Weber’s dimensions of Bureaucracy are:
Rules and procedures
Specialization and division of labor
Hierarchy of authority
Technically qualified personnel
Written communication and records
centralization
3
• Bureaucracy and organizational design
4
Dynamic Control Systems
1. Bureaucratic Control
2. Market Control
3. Clan Control
5
Dynamic Control Systems
1. Bureaucratic Control:
– Rules, standards, hierarchy, legitimate
authority
1. Market Control:
– Prices, competition
1. Clan Control:
– Tradition, shared values, trust
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