Organizational behavior: Lecture 35 - Dr. Mukhtar Ahmed
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Organizational
Behavior
(MGT-502)
Lecture-35
Summary
of
Lecture-34
Job Analysis Outcomes
–Job description
–Job specification
–Job evaluation
Selection
Will I get a job?
Common
Interviewing
Mistakes
Socialization
Training
Today’s Topics
Career
HR’s Role in
Career
Development
The goal: match
individual and
organization
needs
Identify career
opportunities
and
requirements
2
1
Institute career
development
initiatives
4
Gauge
employee
potential
3
The Organization’s
Responsibilities
• Clearly communicating the
organization’s goals and future
strategies.
• Creating growth opportunities.
• Offering financial assistance.
• Providing the time for employee to
learn.
The Employee’s Responsibilities
•
•
•
•
•
Know yourself
Manage your reputation
Build and maintain network
Keep current
Balance your specialist and
generalist competencies.
• Document your achievements
• Keep your options open
Performance
Why Do We Care?
Ability
PERFORMANCE
Motivation
Opportunity
Performance =
f (Ability, Motivation, Opportunity)
Performance
Appraisal
Objectives of Performance
Appraisal
Evaluation
Developmental
SUPERIOR
CUSTOMERS
SELF
PEERS
TEAM
SUBORDINATES
What Do We Evaluate?
Individual Task
Outcomes
Behaviors
Performance
Evaluation
Traits
Common Rater
Errors in PA’s
Supervisory Bias
Halo Effect
Central Tendency
Leniency
Strictness
Recency
Overall Rating
Insufficient
reward for
performance
Unclear
language
Ineffective
discussion of
employee
development
Manager
lacks
information
Lack of
appraisal
skills
Manager
not taking
appraisal
seriously
Performance
appraisals
fail
because…
Manager
not being
honest or
sincere
Manager
not
prepared
Employee
not
receiving
ongoing
feedback
Suggestions for improving PA
• Emphasize on behavior rather than traits
• Documents performance behavior in a
diary
• Use multiple evaluators
• Train evaluators
• Train employees
• Provide employees with due process
• Provide performance feedback.
Employee
Compensation
