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Cloud Director User's Guide
Cloud Director 1.0
This document supports the version of each product listed and
supports all subsequent versions until the document is replaced
by a new edition. To check for more recent editions of this
document, see />EN-000283-00
Cloud Director User's Guide
2 VMware, Inc.
You can find the most up-to-date technical documentation on the VMware Web site at:
/>The VMware Web site also provides the latest product updates.
If you have comments about this documentation, submit your feedback to:

Copyright
©
2010 VMware, Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual
property laws. VMware products are covered by one or more patents listed at />VMware is a registered trademark or trademark of VMware, Inc. in the United States and/or other jurisdictions. All other marks
and names mentioned herein may be trademarks of their respective companies.
VMware, Inc.
3401 Hillview Ave.
Palo Alto, CA 94304
www.vmware.com
Contents
About This Book 7

1
Understanding VMware Cloud Director 9
Access the Web Console 9
Set User Preferences 10
Change Your Password 10
Set Your Microsoft Internet Explorer Options 10
Set your Mozilla Firefox Options 12



2
Managing Users and Groups 13
Working with Users 13
Working with Groups 16

3
Using the Resources Available to Your Organization 19
Working with Virtual Datacenters 19
Creating Organization Networks 20
Add IP Addresses to an Organization Network IP Pool 21
View IP Usage for an Organization Network 21
Configure External IP Mapping for an Organization Network 22
Reset an Organization Network 22
Working with Expired Items 23

4
Working in an Organization 25
Set Up an Organization 25
Review Your Organization Profile 28
Modify Your Email Settings 28
Modify Your Organization's Policies 29
Enable Guest Personalization in Your Organization 29
Manage Users and Groups in Your Organization 30
Manage Resources in Your Organization 30
Manage Virtual Machines in Your Organization 30
Viewing Organization Log Tasks and Events 31

5
Working with Catalogs 33

Add a New Catalog 33
Access a Catalog 34
Publish a Catalog 34
Share Your Catalog 34
Change the Owner of a Catalog 35
Delete a Catalog 35
Modify the Properties of Your Catalog 35
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3
Understanding Catalogs and Their Contents 36
Working in Published Catalogs 36

6
Working with Media Files 39
Upload Media Files 39
Resume the Upload of a Media File 40
Copy Media Files to a Catalog 40
Move Media Files to Another Catalog 40
Delete Media Files 41
Modify Media File Properties 41

7
Working with vApp Templates 43
Open a vApp Template 43
Add a vApp Template to My Cloud 43
Download a vApp Template 44
Upload an OVF Package as a vApp Template 44
Resume the Upload of a vApp Template 45
Add a vApp Template from a Catalog 45
Copy a vApp Template to a Published Catalog 46

Move a vApp Template to a Published Catalog 46
Delete a vApp Template 46
Save a vApp as a vApp Template 47
Modify vApp Template Properties 47

8
Working with vApps 49
Add a vApp From a Catalog in Your Organization 50
Create a New vApp 50
Understanding vApps 52
Working with Networks in a vApp 53
Copy a vApp Template and Save it as a vApp 56
Edit vApp Properties 56
Delete a vApp 57
Start a vApp 57
Start a vApp with an Older Version of VMware Tools 57
Stop a vApp 58
Suspend a vApp 58
Discard the Suspended State of a vApp 58
Reset a vApp or Virtual Machine 59
Share a vApp 59
Power on and Force Recustomization of a Virtual Machine 59
Save vApp as a vApp Template to Your Catalog 60
Change the Owner of a vApp 60
Copy a vApp to Another vDC 61
Move a vApp to Another vDC 61
Delete Virtual Machines from a vApp 61

9
Working with Virtual Machines 63

Open a Virtual Machine Console 63
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Reset a vApp or Virtual Machine 64
Discard the Suspended State of a Virtual Machine 64
Insert a CD/DVD 64
Eject a CD/DVD 65
Insert a Floppy 65
Eject a Floppy 65
Copy or Move a Virtual Machine to a vApp 65
Delete a Virtual Machine 66
Managing Your Virtual Machines 66
Installing VMware Tools 67
Guest Operating System Support 78
Index 89
Contents
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About This Book
The VMware Cloud Director User's Guide provides information about managing organizations, catalogs, vApps,
and virtual machines.
Intended Audience
This book is intended for anyone who wants to set up and configure organizations in VMware Cloud
Director. The information in this book is written for non-system administrators, including organization
administrators who will create and set up vApps, catalogs, and virtual machines.
VMware Technical Publications Glossary
VMware Technical Publications provides a glossary of terms that might be unfamiliar to you. For definitions
of terms as they are used in VMware technical documentation, go to
/>Document Feedback

VMware welcomes your suggestions for improving our documentation. If you have comments, send your
feedback to
Technical Support and Education Resources
The following technical support resources are available to you. To access the current version of this book and
other books, go to />Online and Telephone
Support
To use online support to submit technical support requests, view your product
and contract information, and register your products, go to
/>Customers with appropriate support contracts should use telephone support
for the fastest response on priority 1 issues. Go to
/>Support Offerings
To find out how VMware support offerings can help meet your business needs,
go to />VMware Professional
Services
VMware Education Services courses offer extensive hands-on labs, case study
examples, and course materials designed to be used as on-the-job reference
tools. Courses are available onsite, in the classroom, and live online. For onsite
pilot programs and implementation best practices, VMware Consulting
VMware, Inc. 7
Services provides offerings to help you assess, plan, build, and manage your
virtual environment. To access information about education classes,
certification programs, and consulting services, go to
/>Cloud Director User's Guide
8 VMware, Inc.
Understanding VMware Cloud
Director 1
VMware
®
Cloud Director has components that are visible to and are used by organization administrators,
catalog authors, vApp authors, and vApp users. They access the components from a role-based, Web console.

Cloud Director provides the interface, automation, and management features that allow enterprises and service
providers to supply vSphere resources as a Web-based service. The system administrator creates the
organization and assigns resources. After the organization is created, the system administrator emails the
organization's URL to the administrator assigned to the organization. Using the URL, the organization
administrator logs in to the organization and sets it up, configures resource use, adds users, and selects
organization-specific profiles and settings. Users create, use, and manage virtual machines and vApps.
Organizations are composed of these components.
n
vApps, which are composed of one or more virtual machines that communicate over networks and use
resources and services.
n
Users and groups, which define the users and groups that belong to an organization.
n
Organization virtual datacenters (vDC), which is a collection of virtual resources that are assigned to an
organization by the system administrator. An organization can have multiple organization vDCs.
n
Catalogs, which is a container for these components.
n
vApp templates
n
Media files (floppy disks and ISO images)
Each organization has a unique login URL, and locally-created and LDAP-imported users exist and operate
only in this organization. The settings in each organization are independent from settings made to other
organizations. An exception is SMTP settings that can be made on a per-organization or by inheriting the
settings in Cloud Director's default SMTP server.
This chapter includes the following topics:
n
“Access the Web Console,” on page 9
n
“Set User Preferences,” on page 10

n
“Change Your Password,” on page 10
n
“Set Your Microsoft Internet Explorer Options,” on page 10
n
“Set your Mozilla Firefox Options,” on page 12
Access the Web Console
You can use the URL that you received from the system administrator to log in to the organization and access
the Web console.
You are an organization administrator.
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Procedure
1 In a browser, type the URL of your organization and press Enter.
2 In User name, type your user name.
3 In Password, type your password.
4 Click Login.
What to do next
In the Home page of your organization, you can click the Set up this organization link. See “Set Up an
Organization,” on page 25 for more information.
Set User Preferences
You can set certain display and system alerts preferences that take effect every time you log in to the system.
Procedure
1 In the title bar of the Web console, click Preferences.
2 Click the Defaults tab.
3 Select the page to display when you log in.
4 Select the number of days or hours before a runtime lease expires that you want to receive an email
notification.
5 Select the number of days or hours before a storage lease expires that you want to receive an email
notification.

6 Click OK.
Change Your Password
You can change your default password.
Procedure
1 Log in to your organization.
2 In the title bar of the Web console, click Preferences.
3 On the Change Password tab, type your current password, type your new password, and retype your
new password.
4 Click OK.
Set Your Microsoft Internet Explorer Options
These options help you display and use Cloud Director correctly in Microsoft Internet Explorer.
You have the following.
n
At least Internet Explorer 7.
n
SSL 3.0 Encryption
n
TLS 1.0 Encryption
Procedure
1 In Internet Explorer, select Tools > Internet Options.
2 Click the Security tab.
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3 Select the Internet content zone for the Cloud Director server.
4 Click Custom Level and select Enable or Prompt for these options.
n
Download signed ActiveX controls
n
Run ActiveX controls and plug-ins
n

Allow META REFRESH
n
Active scripting of Microsoft web browser control
5 Click OK.
6 Click the Advanced tab.
7 If you are using Internet Explorer on Windows 2003, complete these tasks.
a Select Start > Settings > Control Panel.
b Select Add or Remove Programs.
c Click Add/Remove Windows Components.
d Disable Internet Explorer Enhanced Security Configuration.
You can display Cloud Director correctly in Internet Explorer.
Bypass the Proxy in Internet Explorer
You can configure the Internet Explorer proxy server to bypass certain Web addresses.
If all of these conditions exist, you can configure Internet Explorer to bypass specific Web addresses.
n
The internal network is configured with a proxy server to access the external network.
n
The browser's proxy server connection has no local exceptions.
n
The proxy is not configured to look in the internal network after not finding or connecting to the target
on the external network.
n
The user looks for a target on the internal network using Internet Explorer.
Procedure
1 Type the IP address of the cell or load balancer so that VMware Remote Console (VMRC) can bypass the
proxy setting.
2 Select Tools > Internet Options.
3 On the Connections tab, click LAN Settings in the bottom panel.
4 In the Proxy Server panel, click Advanced.
5 In the Exception panel, in the Do not use proxy server for addresses beginning with: text box, type the

IP address of the cell or load balancer.
If the configuration management vehicle supports the use of regular expressions, you must type the DNS
name of the cell or load balancer.
6 Click OK.
The specified Web addresses are bypassed by the Internet Explorer proxy server.
Chapter 1 Understanding VMware Cloud Director
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Set your Mozilla Firefox Options
These options and settings help you display and use Cloud Director correctly in Mozilla Firefox.
Prerequisites
Firefox must be able to access the vDC.
You have the following.
n
At least Firefox 3.x
n
SSL 3.0 Encryption
n
TLS 1.0 Encryption
Procedure
1 In Firefox, select Tools > Options.
2 Click Content and select the JavaScript check box.
3 Click Privacy.
4 In the Firefox will: drop-down menu, select Use custom settings for history.
5 Select the Accept cookies from sites.
This selection also selects the Accept third-party cookies check box.
6 Click OK.
Bypass the Proxy in Mozilla Firefox
You can configure the Firefox proxy server to bypass certain Web addresses.
If all of these conditions exist, you can configure Firefox to bypass specific Web addresses.
n

The internal network is configured with a proxy server to access the external network.
n
The browser's proxy server connection has no local exceptions.
n
The proxy is not configured to look in the internal network after not finding or connecting to the target
on the external network.
n
The user looks for a target on the internal network using Firefox.
Procedure
1 Select an option.
Operating System Action
Windows
Tools > Options
Linux
Edit > Preferences

2 Click the Advanced button.
3 On the Network tab, click the Settings button.
4 Enter the IP of the cell or load balancer in the No Proxy for: field.
The specified Web addresses are bypassed by the Firefox proxy server.
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Managing Users and Groups 2
The system administrator assigns an organization administrator to an organization, and the organization
administrator assigns the other roles to users or groups in the organization. The items that appear on the Home
page when you log in depends on the role assigned to you by your administrator.
In Cloud Director, click Administer to add, delete, and modify users and groups.
These default roles exist in Cloud Director.
Organization
administrator

Administers the organization
Catalog Author
Creates and publishes new catalogs
vApp Author
Creates vApps by using the contents of a catalog
vApp User
Uses vApps created by others
Console Access Only
Only views the state and properties of machines in Cloud Director
Contact your system administrator to create custom roles.
This chapter includes the following topics:
n
“Working with Users,” on page 13
n
“Working with Groups,” on page 16
Working with Users
The Users page displays a list of users your organization. You can see whether the users are active, their role,
and whether they are local or LDAP.
As an organization administrator, you can complete these operations.
n
Add a new user
n
Import users from LDAP
n
Send email notifications
n
Deactivate a user
n
Modify a user's properties
n

Delete a user
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Add a User
Adding local users allows organization administrators to provide access to users who do not exist on your
LDAP server. You can also add local users if you do not plan to use an LDAP server.
Procedure
1 Click Administration.
2 In the left pane, select Members > Users.
3 Click the Add User button.
4 Type the user name and password.
5 Select a role.
You can only select a default role. To create a custom role, contact your system administrator.
6 (Optional) Type the contact information.
7 (Optional) Select the stored and deployed virtual machine quota limits for this user.
8 Click OK.
The new user appears on the Users page.
Import an LDAP User
You can import users from an LDAP server.
Procedure
1 Click Administration.
2 In the left pane, select Members > Users.
3 Click the Import Users button.
4 Search for users and select from the results list or enter user names directly in the Selected area.
Separate multiple user names with a semicolon.
5 Select a user and click Add.
6 Select a role for the imported users.
7 Click OK.
Cloud Director imports the selected users from your LDAP server into your organization.
Edit a User

You can edit user properties such as the password, role, contact information, and quotas.
You are an organization administrator.
Procedure
1 Click Administration.
2 In the left pane, select Members > Users.
3 Select a user, right-click, and click Properties.
4 Modify the necessary properties and click OK.
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Delete a User
If a user leaves the company or moves to another organization, you can delete a user from your organization.
You are an organization administrator.
Procedure
1 Click Administration.
2 In the left pane, select Members > Users .
3 Select a user, right-click, and select Disable Account.
4 Reselect this user, right-click, and select Delete User.
5 Click Yes .
The user is deleted from your organization.
Send User Notifications
You can send an email notification to users to notify them of events or issues in your organization.
You are an organization administrator.
Procedure
1 Click Administration.
2 In the left pane, select Members > Users.
3 Click the Send Notification button.
If you select a user and then click this button, the user's name appears as the recipient.
4 Select the recipient and type a subject.
5 Type the message.
6 Click Send Email.

The notification is sent to the selected recipients.
Delete Users in Lost and Found
If a user in your organization is removed from a group, if their group is disabled/removed in LDAP, or if the
user is deleted/disabled in LDAP, the user appears on the Lost & Found page.
You are an organization administrator.
Prerequisites
You have moved the objects, such as stopped vApps, vApp templates, or media files, that belong to this users
to another user or catalog.
Procedure
1 Click Administration.
2 In the left pane, select Members > Lost & Found.
3 Select a user from the list and click Delete.
Cloud Director deletes all the vApps that are owned by this user, and the user is deleted.
Chapter 2 Managing Users and Groups
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Deactivate or Activate Users
Deactivated users cannot log in to the Web console. You must reactivate users before they can log in.
You are an organization administrator.
Procedure
1 Click Administration.
2 In the left pane, select Members > Users.
3 Select a user, right-click, and select Disable Account or Enable Account.
4 Click OK.
Deactivated users have a red circle in the Active column and active users have a green check mark.
What to do next
After you disable a user's account, you can delete that user. See “Delete a User,” on page 15
View and Change an Assigned User Role
When you display a user's role in your organization, you can see the tasks that the user can complete.
You are an organization administrator.
Procedure

1 Click Administration.
2 In the left pane, select Members > Users .
3 Select a user, right-click, and select Properties.
4 In the User role in organization: drop-down menu, select a new role for the user.
The definition of each role appears as a tool tip.
5 Click OK.
Working with Groups
On the Groups page, you can review the list of groups in your organization.
This page displays a list of groups in your organization. You can see group names and their assigned roles.
As an organization administrator, you can import groups into your organization.
Import a Group
You can import groups from LDAP into Cloud Director.
You are an organization administrator.
Procedure
1 Click Administration.
2 In the left pane, select Members > Groups.
3 Click the Import button.
4 Type the group name or type a letter and click Search.
5 Select a group and click Add.
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6 Modify the assigned role on the group's Properties page.
7 Repeat step 5 for each group you want to add.
If you import multiple groups at one time, the same role is initially assigned to these groups.
8 Click OK.
The group is imported into your organization.
Delete a Group
When you no longer need a group in your organization, you can delete it.
You are an organization administrator.
Procedure

1 Click Administration.
2 In the left pane, select Members > Groups.
3 Select a group, right-click, and select Delete Group.
4 Click OK.
Modify the Role of a Group
You can review and modify group properties in your organization.
You are an organization administrator.
Procedure
1 Click Administer.
2 In the left pane, select Members > Groups.
3 Select a group, right-click, and select Properties.
4 Select another role for this group.
5 Click OK.
The new role for this group appears in the Groups page.
Chapter 2 Managing Users and Groups
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Using the Resources Available to Your
Organization 3
The types of resources available to an organization administrator and other users include virtual
datacenters (vDCs), which are assigned by the system administrator and cannot be modified. Contact your
system administrator to modify vDCs in your organization.
This chapter includes the following topics:
n
“Working with Virtual Datacenters,” on page 19
n
“Creating Organization Networks,” on page 20
n
“Add IP Addresses to an Organization Network IP Pool,” on page 21

n
“View IP Usage for an Organization Network,” on page 21
n
“Configure External IP Mapping for an Organization Network,” on page 22
n
“Reset an Organization Network,” on page 22
n
“Working with Expired Items,” on page 23
Working with Virtual Datacenters
Virtual datacenters (vDCs) provide processor, memory, and storage resources to your organization. They are
assigned to your organization by your system administrator, and an organization can have multiple vDCs.
Display Virtual Datacenters
When you display the vDCs in your organization, you can monitor the resources, users, and policy settings
that you manage.
You are an organization administrator.
Procedure
1 Click Administration.
2 In the left pane, select Cloud Resources > Virtual Datacenter.
A list of vDCs in your organization appears in the right pane.
3 For details about a vDC, right-click, and select Open.
The vApps, vApp templates, media, and networks attached to this vDC are displayed. When you click
through each tab, you can right click on an object to see the operations you can complete.
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Review Virtual Datacenter Properties
You can review the properties of the vDCs that are assigned to your organization.
Procedure
1 Click Administration.
2 Select Cloud Resources > Virtual Datacenters.
3 Select a vDC, right-click, and select Properties.

4 Review the properties and click OK.
What to do next
To modify your organizational vDCs, contact your system administrator.
Monitor Your Virtual Datacenter
You can monitor the vDC assigned to your organization and determine when to request additional capacity.
You are an organization administrator.
Procedure
1 Click Administration.
2 Select Cloud Resources > Virtual Datacenters.
3 Click the Monitor button.
Details about the processor, memory, storage, and allocation model appear.
What to do next
Contact your system administrator for more capacity.
Manage Your Virtual Datacenters
You can review information such as the status, allocation model, and the number of vApps in a vDC in your
organization.
You are an organization administrator
Procedure
1 Click Administration.
2 In the left pane, select Cloud Resources > Virtual Datacenters.
3 Click the Manage button.
4 Review the information.
What to do next
You can open the vDC to see the objects in it, notify users about issues or changes, or review the vDCs
properties. Contact your system administrator to make changes to your vDC.
Creating Organization Networks
Add a network to an organization to enable its virtual machines to communicate with each other or to provide
access to the Internet. A single organization can have multiple organization networks.
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Table 3-1 describes the types of organization network.
Table 3-1. Types of Organization Networks and Their Requirements
Organization Network
Type Description Requirements
External organization
network - direct connection
Accessible by multiple organizations. Virtual machines
belonging to different organizations can connect to and
see traffic on this network.
This network provides direct layer 2 connectivity to
machines outside of the organization. Machines outside
of this organization can connect to machines within the
organization directly.
External network
External organization
network - NAT-routed
connection
Accessible only by this organization. Only virtual
machines within this organization can connect to this
network.
This network also provides controlled access to an
external network. System administrators and
organization administrators can configure network
address translation (NAT) and firewall settings to make
specific virtual machines accessible from the external
network.
External network and network
pool
Internal organization
network

Accessible only by this organization. Only virtual
machines within this organization can connect to and
see traffic on this network.
This network provides an organization with an isolated,
private network that multiple vApps can connect to.
This network provides no connectivity to machines
outside this organization. Machines outside of this
organization have no connectivity to machines within
the organization.
Network pool
Add IP Addresses to an Organization Network IP Pool
If an organization network is running out of IP addresses, you can add more addresses to its IP Pool.
You are an organization administrator.
Procedure
1 Select Administration.
2 In the left pane, select Cloud Resources > Networks.
3 Select an organization network, right-click, and select Properties.
4 On the Network Specification tab, type an IP address or a range of IP addresses in the text box and click
Add.
5 Click OK.
View IP Usage for an Organization Network
You can view a list of the IP addresses from a network IP pool that are currently in use.
You are an organization administrator.
Chapter 3 Using the Resources Available to Your Organization
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Procedure
1 Click Administration.
2 In the left pane, select Cloud Resources > Networks.
3 Select an organization network, right-click, and select IP Allocations.
Configure External IP Mapping for an Organization Network

You can configure certain organization networks to provide external IP mapping. This mapping provides
external access to services that run on virtual machines on the organization network.
When you configure external IP mapping, Cloud Director maps an external IP address and a port to a service
running on a port on a virtual machine for inbound traffic.
You are an organization administrator.
Prerequisites
An external NAT-routed organization network and an external IP address.
Procedure
1 Click Administration.
2 Select Cloud Resources > Networks.
3 Right-click the organization network name and select Configure Services.
4 Click the NAT- External IP Mapping tab and click Add.
5 Configure the port forwarding rule.
a Select an external IP address.
b Select an external port.
c Type the IP address of the destination virtual machine.
n
If the virtual machine is fenced, type its external IP address.
n
If the virtual machine is not fenced, type its internal IP address.
d Select an internal port.
e Select a protocol for the type of traffic to forward.
f Click OK.
6 Click OK.
Reset an Organization Network
If the network services, such as DHCP settings, firewall settings, and so on, that are associated with an
organization network are not working as expected, reset the network.
You are an organization administrator.
No network services are available while an organization network resets.
Prerequisites

An external NAT-routed organization network or an internal organization network.
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Procedure
1 Click Administration.
2 In the left pane, select Cloud Resources > Networks.
3 Select an organization network, right-click, and select Reset Network.
4 Click Yes.
Working with Expired Items
When vApps or vApp templates expire, you can determine whether you want to renew or delete them.
Manage Expired vApps
You can display a list of expired vApps, delete them, or restore them to your organization.
You are an organization administrator.
Prerequisites
Select Administration > Policies to select the Flag for deletion option.
Procedure
1 Select My Cloud > Expired Items.
2 On the Expired vApps tab, review the list of expired vApps.
3 Right-click a vApp and select Delete or Renew and click OK.
If you selected Delete, the vApp is deleted from the list. If you selected Renew, the restored vApp appears on
the vApp page.
Manage Expired vApp Templates
You can display a list of expired vApp templates, delete them, or restore them to your organization.
You are an organization administrator.
Prerequisites
In the Administration page, in the Policies section, the Flag for deletion option is selected.
Procedure
1 Select My Cloud > Expired Items.
2 Click the Expired vApp Templates tab.
3 Right-click on a vApp template, select Delete or Renew, and click OK.

The restored vApp templates appears in the vApp Templates tab.
Chapter 3 Using the Resources Available to Your Organization
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Cloud Director User's Guide
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Working in an Organization 4
Most operations in Cloud Director occur in an organization. The system administrator creates the organization
and assigns an organization administrator to it.
The system administrator emails the URL of the organization to the organization administrator, who can log
in to the organization and set it up. In the Home page the organization administrator clicks the Set up the
Organization link to assign resources and manage a variety of operations on the organization.
This chapter includes the following topics:
n
“Set Up an Organization,” on page 25
n
“Review Your Organization Profile,” on page 28
n
“Modify Your Email Settings,” on page 28
n
“Modify Your Organization's Policies,” on page 29
n
“Enable Guest Personalization in Your Organization,” on page 29
n
“Manage Users and Groups in Your Organization,” on page 30
n
“Manage Resources in Your Organization,” on page 30
n
“Manage Virtual Machines in Your Organization,” on page 30
n
“Viewing Organization Log Tasks and Events,” on page 31

Set Up an Organization
After you receive the URL of your organization from the system administrator, you must set it up. On the
Cloud Director Home page, click Set up this organization.
You are an organization administrator.
Procedure
1 Change the Organization Full Name on page 26
You can change the full name of an organization. This name appears in the Cloud Director application
header when users log in.
2 Add Local Users to the Organization on page 26
Every organization should have at least one local, non-LDAP, organization administrator account, so
that user can log in even if the LDAP service is unavailable.
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