FINAL REPORT MANAGEMENT OF INFORMATION SYSTEMS ECOMMERCE MANAGERMENT WEBSITE FOR BABY HUT

VIETNAM GENERAL CONFEDERATION OF LABOR TON DUC
THANG UNIVERSITY FACULTY OF INFORMATION
TECHNOLOGY

FINAL REPORT
MANAGEMENT OF INFORMATION SYSTEMS

ECOMMERCE & MANAGERMENT
WEBSITE FOR BABY HUT

Instructor: PHAM THAI KY TRUNG
Authors: HO NHAT DUY– 519H0285
PHAM HUU KHOI– 518H0522
Group: 11

HO CHI MINH CITY, 2022


VIETNAM GENERAL CONFEDERATION OF LABOR TON DUC
THANG UNIVERSITY FACULTY OF INFORMATION
TECHNOLOGY

FINAL REPORT
MANAGEMENT OF INFORMATION SYSTEMS

ECOMMERCE & MANAGERMENT
WEBSITE FOR BABY HUT

Instructor: PHAM THAI KY TRUNG
Authors: HO NHAT DUY– 519H0285
PHAM HUU KHOI– 518H0522

Group: 11

HO CHI MINH CITY, 2022


1

Catalog

FINAL REPORT.................................................................................................................................1
MANAGEMENT OF INFORMATION SYSTEMS..................................................................1
ECOMMERCE & MANAGERMENT WEBSITE FOR BABY HUT..................................1
Instructor: PHAM THAI KY TRUNG..........................................................................................1
Authors: HO NHAT DUY– 519H0285..........................................................................................1
FINAL REPORT.................................................................................................................................2
MANAGEMENT OF INFORMATION SYSTEMS..................................................................2
ECOMMERCE & MANAGERMENT WEBSITE FOR BABY HUT..................................2
Instructor: PHAM THAI KY TRUNG..........................................................................................2
Authors: HO NHAT DUY– 519H0285..........................................................................................2
1. PROJECT CLIENT AND TEAM MEMBERS.......................................................................2
2. PROJECT DESCRIPTION..........................................................................................................3
a. About Organization......................................................................................................3
b. Problem of Organization.............................................................................................3
c. The requirements..........................................................................................................3
i. Functional:................................................................................................................................3
ii. Non-functional:......................................................................................................................4
d. The constraints, assumptions and dependencies....................................................4
3. PROJECT SCOPE..........................................................................................................................5
4. METHODOLOGY.........................................................................................................................6
a. Mockup design........................................................................................................................6

i. Customer maintenance page for registering new customer .................................6
ii. Process a loan for baby equipment...........................................................................7
iii. BabyHut homepage....................................................................................................7
b. Website implementation.......................................................................................................8
5. RESULTS.........................................................................................................................................9
6. CHANGE MANAGEMENT.......................................................................................................9
7. RECOMMENDATION FOR FUTURE..................................................................................10
REFERENCES..................................................................................................................................11


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1. PROJECT CLIENT AND TEAM MEMBERS.

In this proposal our client is Baby Hut and our team members:


3

2.
o
o
o

PROJECT DESCRIPTION a. About Organization
Baby Hut is a growing baby equipment sales and rental chain.
Opened by three people:
Peter Hamill.
James George.
Angel White.

The company now has five stores in Melbourne, and can see
opportunities to expand the chain into other cities and states.
Each store has a manager with suitable casual staff
As well as finding their niche, success has come about through careful
selection of locations and of committed and knowledgeable managers to run each store.
So far the three owners have been able to manage and support store
managers effectively by regular personal contacts.

b.
Problem of Organization
The company's current problem lies in the fact that the company still
manages personnel and products by manual methods and lacks linkage between rows.
Each store managing the hire and sale of baby equipment with MS
Office suite and these are not directly linked.
For management purposes each store prepares its own individual
reports, summary reports are sent to head office where James then consolidates them for the
company as a whole.
Each store has a list of titles available through the company but not
what is held in other stores and the customer relies entirely on the expertise of the store manager
and staff to provide advice about baby equipment that are available and obtaining them.
c.

o
o
o
o
o

The requirements

After meeting between ISCO and Bussiness Owners, both go to
conclutions about the Functional and Non-functional.

i. Functional:

Purchase through website.
Loan processing.
Notification for customers.
Display of authentic images of products.
The website is uncomplicated at the back end.


4

o
Use Google Analytics to track visitor traffic including where
customers come from and how long they stay on the website.

ii.
o
o
o
o
o
o

o
at the top of the list.

d.

Non-functional:

Simplistic design.
Friendly user interfaces.
Fast reload in total 5 seconds under 5000 user at one moment.
Easy maintain.
Easy navigation.
High security to prevent attackes from hacker.
The results in search engines show the name of their company

The constraints, assumptions and dependencies. i. Constraints.

o
Time: The project have 3 parts and deadlines specifics for each
part. For the proposal it’s take 26 days.
o
Resoureces: We are going to devolop website by Wordpress
OpenSource so it’s free, so the only resources we need is working hard and learn new knowledge.

ii.

Assumptions.

o
The deadline will be met two days before, in order to make
time revision and corrections errors (if found) on the website.
o
work normal.

iii.

The website will works normaly if the network of classroom

Dependencies.

o
The main dependency will be finish-to-start. The basic website
function must be finished before the interface enhancement can be started. This would also be
applied for most of the process.


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3. PROJECT SCOPE.
The goal of the project is to set up a sales website with all the necessary functions
to serve the purposes of the baby hut company, made with wordpress. The website will
have sales functions, create loans for customers, and collect sales data for reporting and
other purposes.
Scope Descriptions In scope:
-

Have basic functions of normal website.
Report process every weeks for customers.

Customers Maintenance.
Maintenance.
Clearly process schedule.

Out of scope

- Support orders request from deparments.
Loans reports.
Scope

-

Need

-

Deliverables

Exclusions

Website provide provide functionalities (e.g.
customer maintenance and overdue loans)
and
generate
reports (e.g.
member
transaction history and overdue list) that
your client requests for its business
operations.
A website made with Wordpress, an opensource content management system.

Interface friendly and easy to be maintained
and upgraded.
- Tracking customers traffic
by
Google

Analysics, show where and when customer
come and leave.
- Users should be able to access the website
from multiple devices such as computers,
mobiles and tablets.
- The
owners have
highlighted that
mobile
compatibility (iPhone and Android) is a
must.
-

-

Do not change the time as well as the project


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implementation plan.
Use the budget in accordance with the
previously agreed limit, limit making decisions that increase the budget.
-

4.

Avoid changing the number of team members.

METHODOLOGY.

With a thorough, completed work of analyzing requirements early in the project, thus
enabling our team to define the entire project scope, create a complete schedule, and design the
overall solution for the management website by applying the Waterfall model.


7

a. Mockup design
i.

Customer maintenance page for registering new customer

ii. Process a loan for baby equipment

iii. BabyHut homepage


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b. Website implementation


9


10


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5.

ESULTS

R

The system solved the lack of connectivity in management and the unavailability of
access to commodity information of each store. With the new system deployed, each store's
now linked. Thus, members can check the availability of the equipment in the store.
Member Transaction History, Overdue list, and Out of Stock reports are generated through
database management.


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6.

CHANGE MANAGEMENT

The new management website is not much different from MS Office in usability and
accessibility.
Instead of working with rows and columns, the new system uses a form for inputting
information and saving it in a database for later management.

The store's manager can request the store report for monitoring and availability checking. Head
Office Reports are generated by retrieving data in the database system instead of

manually consolidating each store report.

Customer were registered by giving their name, address, home telephone number, work

telephone number, mobile number, email address and drivers licence number. A photograph
of the customer will be taken at the store and recorded as a visual check on the customer
should he not have his card for any reason.
The details will be entered into the system when baby equipment are to be purchased which will then
generate a purchase order each of which is identified by a unique number generated by the system.
The purchase order will then be sent to the supplier. The supplier will then despatch the ordered
titles together with an invoice. New stock is sent to head office, recorded and sent to the stores as
required. When new baby equipment are received which have been ordered for rental, these will be
classified and placed on appropriate shelves.


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Out of stock report will list of all the baby equipment that were out of stock when requested
by a member. The report provides the baby equipment identification number and the
frequency of the baby equipment being out of stock over a specified period.
Member transaction history will list members, their baby equipment rentals over the requested
period of time (in quarterly or annually). The baby equipment borrowed, date of borrowing,
scheduled return date should be provided. This report will help in analysing the current market and
develop customer mailing lists. One such mailing list for example would be for members who have
not borrowed a piece of baby equipment for a specified period to make a special offer to them as an
incentive to rent another baby equipment. The report would provide member identification number,
member name, member address, total amount spent by the member on rentals over the specified
period, baby equipment identification number, baby equipment title, baby equipment rental price,
rental transaction number, and date.

A customer may purchase a piece of baby equipment which was previously a rental in
which case the baby equipment identification number is recorded together with the purchase
price and date of purchase. A new piece of baby equipment will not have baby equipment
identification number in which case the bar code for the baby equipment is scanned and

recorded. If a member decides to purchase a piece of baby equipment the sale will be
recorded for warranty purposes and possibly marketing purposes against the member’s
identification number. Sometimes customers who are not members may buy a piece of baby
equipment but in that case no customer information is recorded and the customer must
retain their receipt in case there are any problems with the baby equipment. Sales of new
baby equipment should be monitored so that appropriate stock levels can be maintained
both at each store and at the central site which acts as a sort of warehouse by keeping a
reserve supply. Baby equipment can be sent as required from the central site to the store
requiring the baby equipment or even from other stores if necessary.
7.

RECOMMENDATION FOR FUTURE

When running a retail shop, you are faced with a multitude of choices in your typical
day-to-day. Reducing the amount of time spent on inventory control, while increasing the
cost-effectiveness of precise stock management is an easy one for any of us to make.
If you’re consistently ordering too much product, your cash flow is tied up in your
inventory instead of being available for daily expenses. If you’re ordering too little, you
risk upsetting your customers with empty shelves and unavailable items. To understand
your inventory needs, you will need to start by conducting a thorough analysis of your
current inventory processes and how they are impacting your bottom line.
Automation is a game-changer in retail inventory management. An agile inventory solution
provides real-time tracking of the inventory on your shelves and the backroom while
providing robust reporting to tell you what’s flying off the shelves versus a product that’s
collecting dust. The ability to create automated low stock alerts, which can be tied into low
stock automated ordering rules, is a drastic time saver. You will no longer be saddled with
excess inventory as a result of a human ordering error. Plus, you’ll always have the items
your customers love when they walk in your doors.

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This reduction in workload for both yourself and your staff will allow the focus to be shifted from
operational tasks to marketing and customer service duties. Your time is important. On any given
day, you’re probably spread thin across dozens of different tasks and responsibilities, some of
which are more deserving of your attention than others. A streamlined inventory management
system takes a lot of the busy work off your plate and allows you to focus on what really matters:
growth and development. Whether your time is spent crafting the perfect marketing campaign or
giving your storefront a seasonal design update, you’re not spending countless hours going
through your stock and placing orders.

REFERENCES
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