IBM Director Management Pack for Microsoft System Center Operations Manager 2007 Installation and User’s Guide Version 5.20 pptx

IBM Systems
IBM Director Management Pack for Microsoft System
Center Operations Manager 2007
Installation and User’s Guide
Version 5.20
GC30-4202-00


IBM Systems
IBM Director Management Pack for Microsoft System
Center Operations Manager 2007
Installation and User’s Guide
Version 5.20
GC30-4202-00

Note
Before using this information and the product it supports, read the information in Appendix D,
"Notices."
This edition applies to version 5.20 of IBM Director Management Pack for Microsoft System Center Operations
Manager 2007 and to all subsequent releases and modifications until otherwise indicated in new editions.
© Copyright International Business Machines Corporation 1999, 2007.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.
Contents
Tables v
About this publication vii
Conventions and terminology vii
Publications and related information vii
How to send your comments ix
Chapter 1. IBM Director Management Pack for Microsoft System Center Operations
Manager 2007 1

Chapter 2. Integrating IBM Director UIM for Microsoft System Center Operations
Manager 3
Microsoft System Center Operations Manager installation requirements 3
Installing IBM Director Management Pack for Microsoft System Center Operations Manager 2007 3
Chapter 3. Working with IBM Director Management Pack for Microsoft System Center
Operations Manager 2007 5
Appendix A. Accessibility for IBM Director UIMs and management packs 7
Appendix B. IBM Director UIM for SCOM rule groups 9
Appendix C. CIM indications in IBM Director 11
Appendix D. Notices 13
Trademarks 14
Index 17
© Copyright IBM Corp. 1999, 2007 iii
iv IBM Director Management Pack for Microsoft System Center Operations Manager Installation and User's Guide
Tables
© Copyright IBM Corp. 1999, 2007 v
vi IBM Director Management Pack for Microsoft System Center Operations Manager Installation and User's Guide
About this publication
This book provides instructions for installing IBM
®
Director Management Pack into
the Microsoft
®
System Center Operations Manager 2007 and using the integrated
features to manage systems in your environment.
Conventions and terminology
These notices are designed to highlight key information:
Note: These notices provide important tips, guidance, or advice.
Important: These notices provide information or advice that might help you avoid
inconvenient or difficult situations.

Attention: These notices indicate possible damage to programs, devices, or data.
An attention notice appears before the instruction or situation in which damage
can occur.
Publications and related information
Use this topic to view and print a PDF of this information.
To view or download the PDF versions of the IBM Director UIMs and
Management Packs information, select one of the following titles:
v IBM Director Upward Integration Module for CA Unicenter Network and Systems
Management r11 Installation and User’s GuideIBM Director Upward Integration
Module for CA Unicenter Network and Systems Management r11 Installation and
User’s GuideIBM Director Upward Integration Module for CA Unicenter Network and
Systems Management r11 Installation and User’s Guide
v IBM Director Upward Integration Module for CA Unicenter Network and Systems
Management 3.1 Installation and User’s GuideIBM Director Upward Integration
Module for CA Unicenter Network and Systems Management 3.1 Installation and
User’s GuideIBM Director Upward Integration Module for CA Unicenter Network and
Systems Management 3.1 Installation and User’s Guide
v IBM Director Upward Integration Module for HP OpenView Installation and User’s
GuideIBM Director Upward Integration Module for HP OpenView Installation and
User’s GuideIBM Director Upward Integration Module for HP OpenView Installation
and User’s Guide
v IBM Director Management Pack for Microsoft System Center Operations Manager 2007
Release NotesIBM Director Management Pack for Microsoft System Center Operations
Manager 2007 Release NotesIBM Director Management Pack for Microsoft System
Center Operations Manager 2007 Release Notes
v IBM Director Management Pack for Microsoft System Center Operations Manager 2007
Installation and User’s GuideIBM Director Management Pack for Microsoft System
Center Operations Manager 2007 Installation and User’s GuideIBM Director
Management Pack for Microsoft System Center Operations Manager 2007 Installation
and User’s Guide

v IBM BladeCenter
®
Chassis Management Pack for Microsoft System Center Operations
Manager 2007 Release Notes, Version 1.0IBM BladeCenter Chassis Management Pack
© Copyright IBM Corp. 1999, 2007 vii
for Microsoft System Center Operations Manager 2007 Release Notes, Version 1.0IBM
BladeCenter Chassis Management Pack for Microsoft System Center Operations
Manager 2007 Release Notes, Version 1.0
v IBM BladeCenter Chassis Management Pack for Microsoft System Center Operations
Manager 2007 Installation and User’s GuideIBM BladeCenter Chassis Management
Pack for Microsoft System Center Operations Manager 2007 Installation and User’s
GuideIBM BladeCenter Chassis Management Pack for Microsoft System Center
Operations Manager 2007 Installation and User’s Guide
v IBM BladeCenter Chassis Management Pack for Microsoft Operations Manager 2005
Installation and User’s GuideIBM BladeCenter Chassis Management Pack for Microsoft
Operations Manager 2005 Installation and User’s GuideIBM BladeCenter Chassis
Management Pack for Microsoft Operations Manager 2005 Installation and User’s
Guide
v IBM Director Management Pack for Microsoft Operations Manager 2005 Installation
and User’s GuideIBM Director Management Pack for Microsoft Operations Manager
2005 Installation and User’s GuideIBM Director Management Pack for Microsoft
Operations Manager 2005 Installation and User’s Guide
v IBM Director Upward Integration Module for Microsoft Systems Management Server
Installation and User’s GuideIBM Director Upward Integration Module for Microsoft
Systems Management Server Installation and User’s GuideIBM Director Upward
Integration Module for Microsoft Systems Management Server Installation and User’s
Guide
v IBM Director Upward Integration Module for Tivoli
®
Management Framework

Installation and User’s GuideIBM Director Upward Integration Module for Tivoli
Management Framework Installation and User’s GuideIBM Director Upward
Integration Module for Tivoli Management Framework Installation and User’s Guide
v IBM Director Upward Integration Module for Tivoli NetView
®
Installation and User’s
GuideIBM Director Upward Integration Module for Tivoli NetView Installation and
User’s GuideIBM Director Upward Integration Module for Tivoli NetView Installation
and User’s Guide
Saving PDF files
To save a PDF file, complete the following steps:
1. Right-click the link to the PDF in your browser.
2. Perform one of the following tasks.
Web browser Command
For Internet Explorer Click Save Target As.
For Netscape Navigator or Mozilla Click Save Link As.
3. Navigate to the directory in which you want to save the PDF file.
4. Click Save.
Downloading Adobe
®
Acrobat Reader
You need Adobe Acrobat Reader installed on your machine to view or print these
PDF files. You can download a free copy from the Adobe Web site at
www.adobe.com/products/acrobat/readstep.htmlwww.adobe.com/products/
acrobat/readstep.html.
viii IBM Director Management Pack for Microsoft System Center Operations Manager Installation and User's Guide
How to send your comments
Your feedback is important in helping to provide the most accurate and highest
quality information.
If you have any comments about this book or any other IBM Director publication,

v Go to the IBM Director information center Web site at publib.boulder.ibm.com/
infocenter/eserver/v1r2/topic/diricinfo_5.20/fqm0_main.htmlIBM Director
V5.20publib.boulder.ibm.com/infocenter/eserver/v1r2/topic/diricinfo_5.20/
fqm0_main.html. There you will find the feedback page where you can enter
and submit comments.
v Complete one of the forms at the back of any IBM Director book and return it
by mail, by fax, or by giving it to an IBM representative.
About this publication ix
x IBM Director Management Pack for Microsoft System Center Operations Manager Installation and User's Guide
Chapter 1. IBM Director Management Pack for Microsoft
System Center Operations Manager 2007
With the IBM Director Management Pack for Microsoft System Center Operations
Manager 2007, you can use your systems-management software to manage systems
installed with Level-1: IBM Director Core Services or Level-2: IBM Director Agent.
When you install IBM Director Management Pack for Microsoft System Center
Operations Manager 2007, the following functions are enhanced to work with IBM
System x
®
systems:
v Discovery: Provides discovery of Level-1 and Level-2 managed systems.
v Events: Captures events that occur on Level-1 and Level-2 managed systems.
v Alerts: Sends a notification when certain events occur on Level-1 and Level-2
managed systems.
v State: Changes the state of Level-1 and Level-2 managed systems based on event
criteria.
Note: These functions are supported on System x systems running Windows
®
.
They are not supported on System i
®

, System p
®
, and System z
®
systems.
© Copyright IBM Corp. 1999, 2007 1
2 IBM Director Management Pack for Microsoft System Center Operations Manager Installation and User's Guide
Chapter 2. Integrating IBM Director UIM for Microsoft System
Center Operations Manager
IBM Director provides a management pack that you can integrate into Microsoft
System Center Operations Manager 2007.
Microsoft System Center Operations Manager installation requirements
Consider these requirements before you install the IBM Director Management Pack
for Microsoft System Center Operations Manager 2007.
Server software requirements
You can install IBM Director management pack for Microsoft System Center
Operations Manager 2007 on systems running Microsoft System Center Operations
Manager 2007.
Managed systems software requirements
To use IBM Director management pack for Microsoft System Center Operations
Manager 2007 to manage a system, the system must have the following software
installed:
v A supported Windows operating system
v Level 1: IBM Director Core Services or Level 2: IBM Director Agent
Note: The IBM Director management pack provides only Level-1 management
functionality for the managed system.
For information about installing Level 1: IBM Director Core Services or Level 2:
IBM Director Agent on your managed systems, see IBM Director Planning,
Installation and Configuration GuideIBM Director Planning, Installation and
Configuration GuideIBM Director Planning, Installation and Configuration Guide

Ensure that you review the list of Windows operating systems on which IBM
Director Agent and IBM Director Core Services are supported. This support varies
by version, release, and update. For the most recent list of supported operating
systems, see IBM Director Hardware and Software Support GuideIBM Director
Hardware and Software Support GuideIBM Director Hardware and Software Support
Guide.
Installing IBM Director Management Pack for Microsoft System Center
Operations Manager 2007
You can install IBM Director Management Pack for Microsoft System Center
Operations Manager 2007 on a Microsoft System Center Operations Manager 2007
server.
About this task
To install IBM Director Management Pack for Microsoft System Center Operations
Manager 2007, complete the following steps:
© Copyright IBM Corp. 1999, 2007 3
1. Go to the IBM Director downloads Web site at www.ibm.com/systems/
management/–director/downloads/director5.htmlwww.ibm.com/systems/
management/director/downloads/director5.html and download the IBM
Director Management Pack for Microsoft System Center Operations Manager
2007 (IBM Hardware Management Pack) installation package and readme for
the appropriate release to a temporary directory:
Version Installation package Readme
5.20 dir5.20_uim_scom.exe dir5.20_uim_scom.txt
2. Double-click the name of installation package to extract the file to the Microsoft
System Center Operations Manager 2007 server.
3. Select to work with the Microsoft System Center Operations Manager 2007
Administrator Console.
4. Expand Management Packs.
5. From the Actions pane, select Properties > Import Management Packs. Note:If
the Actions pane is not visible, click the Actions tab to make it visible.

6. Select IBM_Hardware_SCOM_MP.mp.
7. Complete steps in wizard to import the management pack.
4 IBM Director Management Pack for Microsoft System Center Operations Manager Installation and User's Guide
Chapter 3. Working with IBM Director Management Pack for
Microsoft System Center Operations Manager 2007
IBM Director management pack enhances the existing functionality of the
Microsoft System Center Operations Manager 2007.
About this task
Administration Pane in Operations Manager 2007
In the Administration pane of the Operations Manager 2007 Operations
Console, IBM Director UIM adds the IBM Management Pack for IBM
Director Agent Managed Systems as one of the included management
packs.
Operations Pane in Operations Manager 2007
In the Operations pane of the Operations Manager 2007 Operations
Console, IBM Director UIM adds an IBM Director Agent Managed Systems
folder that contains the IBM Director Agent Managed Systems View. You
can open the state view and events view by right-clicking the Director
Agent instances of Director Agent Managed Systems View. The state of
Director Agent will be changed according to the events.
Note: The error and warning state will not be changed automatically. You
must reset health manually in the Health Explorer window of
Operations Manager 2007.
Authoring Pane in Operations Manager 2007
In the Authoring pane of the Operations Manager 2007 Operations
Console, IBM Director UIM adds the following items:
Monitoring Pack Objects
These packs access various conditions that can occur in the IBM
monitored objects.
Object Discoveries

These objects display discovered types, type relationships and their
attributes for the IBM management packs.
Rules Pack Objects
These packs allow management and monitoring of Level-1
managed systems.
Views Pack Objects
These packs display the results of the queries sent to the operation
manager database.
© Copyright IBM Corp. 1999, 2007 5
6 IBM Director Management Pack for Microsoft System Center Operations Manager Installation and User's Guide
Appendix A. Accessibility for IBM Director UIMs and
management packs
Accessibility features help users who have a physical disability, such as restricted
mobility or limited vision, to use information technology products successfully.
IBM strives to provide products with usable access for everyone, regardless of age
or ability.
Accessibility features
IBM Director UIMs and management packs support accessibility features of the
system-management software in which they are integrated. Refer to your
system-management software documentation for specific information about
accessibility features and keyboard navigation.
Tip: The IBM Director topic collection in the IBM Systems information center and
its related publications are accessibility-enabled for the IBM Home Page
Reader. You can operate all features using the keyboard instead of the mouse.
You can view the publications for IBM Director in Adobe Portable Document
Format (PDF) using the Adobe Acrobat Reader. You can access the PDFs through
the IBM Director topic collection in the IBM Systems information center.
IBM and accessibility
See the IBM Accessibility Center Web page at www.ibm.com/ablewww.ibm.com/
able for more information about the commitment that IBM has to accessibility.

© Copyright IBM Corp. 1999, 2007 7
8 IBM Director Management Pack for Microsoft System Center Operations Manager Installation and User's Guide
Appendix B. IBM Director UIM for SCOM rule groups
The IBM Director Agent Managed Systems allows SCOM 2007 to manage Level-1
and Level-2 managed systems.
These rules are assigned to all systems found in the IBM Director Agent Managed
Systems view. All the IBM Director Agent instances are discovered by script. The
IBM Director Agent contains the Availability, Communications, Device,
Environmental, Heartbeat, Security and Other state monitors.
IBM Director Core Services
These unit monitors process events from Level 1: IBM Director Core Services and
generate alerts when warranted. These monitors also set the state of the IBM
Director Agent state monitors.
Device:
v The system has been disconnected from the network.
v The system lease has expired.
v A power supply has failed.
v A system NIC is now online.
v The Remote Supervisor Adapter has detected that a system component is about
to fail.
v A system POST event has been detected.
v The Remote Supervisor Adapter has detected that a disk drive has failed.
v An Advanced Systems Management processor has detected that a system power
supply has failed.
v The system warranty has expired.
v A user has logged into the Remote Supervisor Adapter web interface.
v A processor threshold event has been detected.
v An AssetID event has been detected.
v A disk SMART event has been detected.
v A storage threshold event has been detected.

v The Remote Supervisor Adapter has detected that its error log is almost full or
full.
v A RAID Health status event has been detected.
v A BIOS configuration change event has been detected.
Environmental:
v A service processor has detected a fan threshold event.
v A temperature sensor threshold event has been detected.
v A fan sensor threshold event has been detected.
v A generic event has occurred.
v A voltage sensor threshold has been detected.
v The system chassis is open.
v A service processor has detected a voltage threshold event.
Security:
v A service processor has detected that its error log is almost full or full.
v A processor event has been detected
v A physical memory event has been detected.
Heartbeat:
© Copyright IBM Corp. 1999, 2007 9
v IBM Director Core Services Hardware Monitoring Status.
Communications:
v A change in the state of NIC redundancy has been detected.
v A system NIC has failed.
v The primary NIC has failed. The standby NIC has become active.
v A system NIC is now offline.
v The primary NIC is functional and is teamed.
Other:
v An unclassified event has occurred.
The “Event Collection for IBM Director Agent” rule processes all WMI indications
produced by Level-1 and Level-2 managed systems. The rule must remain enabled
in order to get the entire event from IBM Director Agent . The “IBM Director

Agent Discovery” objects runs on all the Windows systems under the management
group. It adds the IBM Director Agent and ServeRAID Agent component to each
system according to the discovery result.
LSI Logic Storage Controllers
These unit monitors process events from LSI Logic controllers running IBM
Director Agent 5.20 or later and generate alerts when warranted. These monitors
also set the state of the IBM Director Agent state monitors.
Availability:
v A RAID event of Warning severity from LSI has been detected.
v A RAID event of Critical severity from LSI has been detected.
The “Event Collection for LSI Logic controllers running IBM Director 5.20 or later
Agent” rule processes all WMI indications from LSI Logic controllers produced by
managed systems. The rule must remain enabled in order to get the entire LSI
event from Director Agent 5.20 or later.
ServeRAID Manager Agent
These rules are assigned to all systems found in the “IBM Director Core Services
5.20.x” computer groups. Systems are assigned to one of these computer groups
based on the Computer Attribute “IBM Director ServeRAID Level 1 Agent.”
Systems in this group are assigned the IBM Director Agent role by the discovery
script.
These unit monitors process events from IBM ServeRAID Level 1 Agent and
generate alerts when warranted. These monitors also set the state of both the IBM
Director Agent and ServeRAID agent state monitors.
v A RAID event of Warning severity from ServeRAID Agent has been detected.
v A RAID event of Critical severity from ServeRAID Agent has been detected.
The “Event Collection for IBM ServeRAID Agent” rule processes all WMI
indications from Director ServeRAID Agent managed systems. The rule must
remain enabled in order to get the ServeRAID event from Director ServeRAID
Agent.
10 IBM Director Management Pack for Microsoft System Center Operations Manager Installation and User's Guide

Appendix C. CIM indications in IBM Director
CIM indications are the fundamental means that IBM Director receives hardware
and system information. Depending on how your system-management
environment is implemented, IBM Director converts the CIM indications into
events or other appropriate vehicles for communicating information to end
consumers.
IBM Director converts CIM indications for use by Microsoft System Center
Operations Manager 2007 events.
© Copyright IBM Corp. 1999, 2007 11
12 IBM Director Management Pack for Microsoft System Center Operations Manager Installation and User's Guide
Appendix D. Notices
This information was developed for products and services offered in the U.S.A.
IBM may not offer the products, services, or features discussed in this document in
other countries. Consult your local IBM representative for information about the
products and services currently available in your area. Any reference to an IBM
product, program, or service is not intended to state or imply that only that IBM
product, program, or service may be used. Any functionally equivalent product,
program, or service that does not infringe any IBM intellectual property right may
be used instead. However, it is the user’s responsibility to evaluate and verify the
operation of any non-IBM product, program, or service.
IBM may have patents or pending patent applications covering subject matter
described in this document. The furnishing of this document does not grant you
any license to these patents. You can send license inquiries, in writing, to:
IBM Director of Licensing
IBM Corporation
North Castle Drive
Armonk, NY 10504-1785
U.S.A.
For license inquiries regarding double-byte (DBCS) information, contact the IBM
Intellectual Property Department in your country or send inquiries, in writing, to:

IBM World Trade Asia Corporation
Licensing
2-31 Roppongi 3-chome, Minato-ku
Tokyo 106-0032, Japan
The following paragraph does not apply to the United Kingdom or any other
country where such provisions are inconsistent with local law:
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS
PUBLICATION ″AS IS″ WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or
implied warranties in certain transactions, therefore, this statement may not apply
to you.
This information could include technical inaccuracies or typographical errors.
Changes are periodically made to the information herein; these changes will be
incorporated in new editions of the publication. IBM may make improvements
and/or changes in the product(s) and/or the program(s) described in this
publication at any time without notice.
Any references in this information to non-IBM Web sites are provided for
convenience only and do not in any manner serve as an endorsement of those Web
sites. The materials at those Web sites are not part of the materials for this IBM
product and use of those Web sites is at your own risk.
© Copyright IBM Corp. 1999, 2007 13