helpful expression in a biz letter

HELPFUL EXPRESSION
HELPFUL EXPRESSION
IN A BUSINESS LETTER
IN A BUSINESS LETTER

1. Stating the reference, explaining
1. Stating the reference, explaining
the reason for writing
the reason for writing
•
With reference to …
•
In reply to …
•
I would like to thank you for…
•
I am writing to apply/inform/request…

2. Acknowledging
2. Acknowledging
•
We acknowledge (with thanks) the receipt
of …
•
We have received your offer… for which
we thank you.
•

We would like to thank you for
•
We are pleased to receive …

3. Requesting
3. Requesting
•
We would be grateful / obliged if you
could…
•
We would (highly) appreciate it if you
could…
•
Could / would you please…? (More
informal)
•
I shall be glad if you could…
•
It would be helpful if you can…

4. Thanking, informing
4. Thanking, informing
•
Thank you for…
•
We were very pleased to inform you
that…
•
We have much pleasure in informing
about…

5. Enclosing documents
5. Enclosing documents
•
We have pleasure in enclosing…
•
We are enclosing a catalogue…
•
Please find enclosed / attached …
(documents)
•
We have enclosed our price list…
•
From the enclosed / attached …

6. Indicating willingness
6. Indicating willingness
•
We are willing/prepared…
•
It would be no trouble for us…
•
We would certainly have no difficulty in …

7. Apologizing and expressing
7. Apologizing and expressing
regret
regret
•
We regret our inability to …

•
We are regretful that we shall not be able
to…
•
I regret that I cannot…
•
I am afraid that …
•
We are sorry that …
•
Please accept our many apologies for …
•
We would apologize for …

8. Expressing urgency
8. Expressing urgency
Would you please place your order …
•
at your earliest convenience
•
without delay/ at the minimum of
delay
•
ASAP
•
prompt / promptly
•
immediate (ly)

9. Confirming

9. Confirming
•
I am pleased to confirm that…
•
I confirm that …

10. Emphasizing
10. Emphasizing
•
We would like to draw your attention to …
•
Would you please note that …
•
We would like to stress the important of
due delivery
•
We would point out that …

11. Ending the letter
11. Ending the letter
•
I look forward to seeing / meeting you …
•
Finally, I would like to thank / remind you
…
•
Once again, we thank you for your …
and look forward to your early reply