SlideThảo luận tiếng anh Topic: Tips For ShopOnline

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Topic:
Tips For ShopOnline
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Introduction
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1. Check your surroundings
2. Keep your computer secure
3. Only use secure shopping sites.
4. Research the Web Site Before You
Order
5. Use a credit card instead of debit
card
6. Be wary when clicking on ads.
7. Be vigilant when it comes to checking
statements
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Introduction
●
8Never Give Out Your Social Security Number
●
9 Disclose Only the Bare Facts When You
Order
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10. Keep Your Password Private
●
14. Use Shopper's Intuition
●
12. Pay Attention to Shipping Facts
●

13. Learn the Merchant's Cancellation, Return
and Complaint-Handling Policies
●
11. Always Print or Save Copies of Your Orders
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Introduction
Content
Title
13. Learn the Merchant's Cancellation, Return and Complaint-
Handling Policies
14. Use Shopper's Intuition
15. Understand Your Responsibility for Sales and Use
Taxes Online
16. Check the seller’s customer satisfaction ratings.
12. Pay Attention to Shipping Facts
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Introduction
●
18. If you are ordering from a shared
computer (i.e. the library, computer lab,
or a work PC), log out of the shopping
site and clear the browser history,
cookies, and page cache
●
17. Go directly to the seller’s site rather
than clicking a “coupon” link that was
sent to you by an unknown source
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1. Check your surroundings
1

2
3
You wouldn't go into a shady looking store that
didn't appear safe,
While appearances aren't everything, you should do a
little extra homework if the site doesn't look very
professional.
so you shouldn't trust your online
security with a website that doesn't feel
right
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2. Keep your computer secure
This includes running anti-virus software
. If your computer is up to date and you're
using a secure connection you greatly
minimize the possibility of a security
breach.
keeping your operating system and browsers updated
and securing your internet connection
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3. Only use secure shopping sites
1
There are two main types of websites out there.
Secured and unsecured.How can you tell if a Web
site is secure? Secure sites use encryption
technology to transfer information from your
computer to the online merchant's computer
2
If you look at the top of your screen where the Web site
address is displayed (the "address bar"), you should see

https://. The "s" that is displayed after "http" indicates that
Web site is secure. Often, you do not see the "s" until you
actually move to the order page on the Web site.
3
Another way to determine if a Web site is secure
is to look for a closed padlock displayed on the
address bar of your screen. If that lock is open,
you should assume it is not a secure site.
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3. Only use secure shopping sites
1 2
3
Of course, transmitting your data over secure channels is of
little value to you if the merchant stores the data
unscrambled. You should try to find out if the merchant
stores the data in encrypted form. If a hacker is able to
intrude, it cannot obtain your credit data and other personal
information. Be sure to read the merchant's privacy and
security policies to learn how it safeguards your personal
data on its computers
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4. Research the Web Site Before You Order
Do business with companies
you already know. If the
company is unfamiliar, do your
homework before buying their
products
Reliable companies should
advertise their physical

business address and at least
one phone number, either
customer service or an order
line
•
. Even if you call after hours,
many companies have a "live"
answering service, especially if
they don't want to miss orders.
Ask how the merchant handles
returned merchandise and
complaints. Find out if it offers
full refunds or only store credits
•
You can also research a
company through the Better
Business Bureau (see listing
below), or a government
consumer protection agency
like the district attorney's
office or the Attorney
General.
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In addition, credit cards
are usually easier to
dispute fraudulent
charges and may even
offer additional
protections a debit card

does not.
With a debit card this
would mean draining your
bank account
Most importantly, if the worst does
happen and your account information
is stolen or intercepted the worst they
can do is run up charges on your
card.
. While debit cards can be used for online
transactions using a credit card adds one
more layer of protection
Use
a credit card
instead of
debit card
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6. Be wary when clicking on ads
Advertising is everywhere on the web and it's easy to see
something that looks interesting and then click on it to learn
more. Most businesses use legitimate online media buying for
their advertising which means the ads will be served and provided
by well-known advertising companies, but some sites may bypass
this route and host their own ads that could send you to a site you
weren't expecting.
•
If you do
any online
shopping
it's vital to

go over
your
financial
statements
every
month
•
Don't just
assume that
everything
is fine
because
you don't
notice a lot
of money
missing
•
. Many
times the
identity thie
ves
will simply
do a test
charge of a
dollar or
two to se
•
. So if you
see any
unusual

charge it's
best to
address it
immediately
before more
damage can
be done
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7. Be vigilant when it comes to checking statements
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8Never Give Out Your Social Security Number
When placing an order,
there is certain
information that you
must provide to the web
merchant such as your
name and address. Often,
a merchant will try to
obtain more information
about you. They may ask
questions about your
leisure lifestyle or annual
income
9 Disclose Only the Bare
Facts When You Order
It can lead to
"spam" or
even direct
mail and
telephone

solicitations
Providing your Social Security number is not a requirement for placing an
order at an online shopping site. There is no need for the merchant to ask
for it. Giving out your Social Security number could lead to having your
identity stolen. (See PRC Fact Sheet 17a, "Identity Theft: What to Do if It
Happens to You
This
information is
used to target
you for
marketing
purposes
Don't answer any question you feel is not required to process your order. Often, the web site
will mark which questions need to be answered with an asterisk (*). Should a company
require information you are not comfortable sharing, leave the site and find a different
company for the product you seek.
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10. Keep Your Password Private
Many online shopping sites require the shopper to log-
in before placing or viewing an order. The shopper is
usually required to provide a username and a
password.
Never reveal
your password
to anyone
. When selecting
a password, do
not use
commonly
known

information,
such as your
birthdate,
mother's maiden
name, or
numbers from
your driver's
license or Social
Security number
Do not reuse
the same
password for
other sites,
particularly
sites
associated
with sensitive
information
The best password
has at least eight
characters and
includes numbers
and letters. Read
our Alert
"10 Rules for Creat
ing a Hacker Resist
ant Password"
to help you choose
a safer password.
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11. Always Print or Save Copies of Your

Orders
●
After placing an order online, you should receive a confirmation
page that reviews your entire order. It should include the costs of
the order, your customer information, product information, and the
confirmation number.
●
We recommend you print out or save a copy of the Web page(s)
describing the item you ordered as well as the page showing
company name, postal address, phone number, and legal terms,
including return policy. Keep it for your own records for at least the
period covered by the return/warranty policy.
●
Often you will also receive a confirmation message that is e-mailed
to you by the merchant. Be sure to save and/or print this message
as well as any other e-mail correspondence with the company.
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12. Pay Attention to Shipping
Facts
Under the law, a company must ship your order within the time stated in its ad. If no time
frame is stated, the merchant must ship the product in 30 days or give you an "Option
Notice." This gives you an opportunity to cancel the order and receive a prompt refund, or
agree to the delay.
Does the site
tell you if
there are
geographic or
other
restrictions
for delivery
Are there
choices for
shipping?
Who pays the
shipping cost
What does the site say
about shipping insurance?
What are the shipping and
handling fees, and are they

reasonable?

Compan
y
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13. Learn the Merchant's Cancellation, Return
and Complaint-Handling Policies
Even under the best of circumstances,
shoppers sometimes need to return
merchandise. Check the Web site for
cancellation and return policies. Be sure
to check for the following:
Who pays for shipping?
Is there a time limit or other
restrictions to the return or
cancellation?
Is there a restocking charge if you
need to cancel or return the order?
Do you get a store credit, or will
the company fully refund your
charges to your credit card? If the
merchant only offers store credits,
find out the time restriction for
using this credit
Does the merchant post a phone
number and/or e-mail address for
complaints
How long has the company
been in business?

Will they still be around when
you need them?
Is there an easy, local way for
you to get repairs or service?
Is there a warranty on the
product, and who honors that
guarantee?
What are the limits, and under
what circumstances can you
exercise your warranty rights?
Don't expect less customer service just because a company operates over the
Internet. This is especially important if you are buying something that may need to
be cleaned or serviced on occasion.
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14. Use Shopper's Intuition
Look at the site with a critical eye. And heed the old adage, "If it looks too good to
be true, it probably is." If any of these questions trigger a warning bell in your
head, you will be wise to find another online merchant
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Are there
extraordinary
claims that you
question?
Do the company's
prices seem
unusually low
•
Does the
company's phone

go unanswered.
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Does it look like the
merchant is an
amateur?
Are there a lot of
spelling or grammar
errors
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15. Understand Your
Responsibility for Sales and Use
Taxes Online
Generally Internet shopping is sales tax free, but there's a catch. If an online merchant has a
physical presence in your state, it is required to charge you sales tax. In most states,
consumers are required to pay tax on online purchases, even if the store doesn't collect it.
Most states call this a "use tax." Efforts are underway to simplify the sales tax issue in many
states.
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16. Check the seller’s customer
satisfaction ratings.
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Other people’s experiences with
the merchant that you are
considering are often an excellent
gauge of what to expect when you
order. Review other user’s
comments and check out the
seller’s rating on sites like
Google Shopping. Low “star”
ratings may provide a red flag that
cautions you to find a more
reputable seller.
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17. Go directly to the seller’s site rather
than clicking a “coupon” link that was sent
to you by an unknown source
●
Scammers can often use a tactic called cross-site
scripting to craft a hyperlink that appears to be the actual
merchant site but actually relays your credit card
information to the scammer when you put your payment
information into the payment web form. Unless you can
verify that a coupon came from the actual vendor’s site

to which you have already subscribed, it’s best to avoid
random coupons with unknown origins
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18. If you are ordering from a shared computer (i.e. the
library, computer lab, or a work PC), log out of the
shopping site and clear the browser history, cookies, and
page cache.
●
This seems like a no-brainer, but if you’re using
a shared machine, always log out of the store
website and clear your browser’s page cache,
cookies, and history when you are finished
ordering something, or the next guy who sits
down at the PC you were using might just have
himself a little shopping spree on your dime.
●

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Price and selection are two of the best benefits to shopping online.
But don’t let the benefits lull you into complacency. Take the time to
shop securely, and use caution with the sites that you choose to shop
on. Then, not only can you find great deals, but you can do it without
the worry that your identity will be stolen in the process.