TREASURY AND TRADE SOLUTIONSCITIDIRECT BE MOBILE USER GUIDE

Treasury and Trade Solutions

CitiDirect BE® Mobile
User Guide

Download and Login
Welcome Tutorial
Push Notifications
Initiate Payments
Authorize and Release Payments
Payment Status Data
Balance Status Data
Intraday Cash Position Data
Security/User Management

Authorize
Deactivate/Reset
Swipe
Undo for Right Actions/Approve
Disable Gesture
Biometrics Authentication
Mobile Login
Desktop Login Using Mobile
Tablet
Dashboard
Payments
Create Batch
Users
Balances
Customizable Dashboard
Powerful Filters

Disclaimer

Treasury and Trade Solutions

CitiDirect BE® Mobile Download and Login Download the Input user ID Enter preferred secondary
User Guide CitiDirect BE App (no password after May 2019) method of authentication
Go to the Google PlayTM Store
Download and Login or Apple App Store®;
Welcome Tutorial
Push Notifications search for CitiDirect BE®
Initiate Payments
Authorize and Release Payments
Payment Status Data
Balance Status Data
Intraday Cash Position Data
Security/User Management

Authorize
Deactivate/Reset
Swipe
Undo for Right Actions/Approve
Disable Gesture
Biometrics Authentication
Mobile Login
Desktop Login Using Mobile
Tablet
Dashboard
Payments
Create Batch
Users

Balances
Customizable Dashboard
Powerful Filters
Disclaimer

Treasury and Trade Solutions

CitiDirect BE® Mobile Welcome Tutorial
User Guide
Users are presented with a series of educational Welcome screens.
Download and Login
Welcome Tutorial
Push Notifications
Initiate Payments
Authorize and Release Payments
Payment Status Data
Balance Status Data
Intraday Cash Position Data
Security/User Management

Authorize
Deactivate/Reset
Swipe
Undo for Right Actions/Approve
Disable Gesture
Biometrics Authentication
Mobile Login
Desktop Login Using Mobile
Tablet
Dashboard

Payments
Create Batch
Users
Balances
Customizable Dashboard
Powerful Filters
Disclaimer

Treasury and Trade Solutions

CitiDirect BE® Mobile Push Notifications
User Guide
Users are able to receive notifications to know when they have pending items in their worklist.
Download and Login
Welcome Tutorial Push Notifications Payments Pending
Push Notifications • User will receive a push notification that indicates the number of pending payments
Initiate Payments (single or batch).
Authorize and Release Payments • Push notifications will be sent to the users depending upon their entitlements
Payment Status Data (i.e. payment pending notification will be sent to users that are entitled to payments).
Balance Status Data
Intraday Cash Position Data Push Notifications Customization
Security/User Management • User will be allowed to turn on/off notifications for Payments pending from the
‘Notifications’ section on the Settings screen in the CitiDirect BE Mobile App.
Authorize
Deactivate/Reset
Swipe
Undo for Right Actions/Approve
Disable Gesture
Biometrics Authentication
Mobile Login

Desktop Login Using Mobile
Tablet
Dashboard
Payments
Create Batch
Users
Balances
Customizable Dashboard
Powerful Filters
Disclaimer

Treasury and Trade Solutions

CitiDirect BE® Mobile Initiate Payments
User Guide
Users have the ability to initiate a Payment from approved TEMPLATES.*
Download and Login
Welcome Tutorial *Available in select countries.
Push Notifications
Initiate Payments
Authorize and Release Payments
Payment Status Data
Balance Status Data
Intraday Cash Position Data
Security/User Management

Authorize
Deactivate/Reset
Swipe
Undo for Right Actions/Approve

Disable Gesture
Biometrics Authentication
Mobile Login
Desktop Login Using Mobile
Tablet
Dashboard
Payments
Create Batch
Users
Balances
Customizable Dashboard
Powerful Filters
Disclaimer

Treasury and Trade Solutions

CitiDirect BE® Mobile Authorize and Release Payments
User Guide
Users have the ability to authorize and release payments quickly and conveniently.
Download and Login
Welcome Tutorial
Push Notifications
Initiate Payments
Authorize and Release Payments
Payment Status Data
Balance Status Data
Intraday Cash Position Data
Security/User Management

Authorize

Deactivate/Reset
Swipe
Undo for Right Actions/Approve
Disable Gesture
Biometrics Authentication
Mobile Login
Desktop Login Using Mobile
Tablet
Dashboard
Payments
Create Batch
Users
Balances
Customizable Dashboard
Powerful Filters
Disclaimer

Treasury and Trade Solutions

CitiDirect BE® Mobile Payment Status Data
User Guide
Users can select a payment and get details.
Download and Login
Welcome Tutorial Continued...
Push Notifications
Initiate Payments
Authorize and Release Payments
Payment Status Data
Balance Status Data
Intraday Cash Position Data

Security/User Management

Authorize
Deactivate/Reset
Swipe
Undo for Right Actions/Approve
Disable Gesture
Biometrics Authentication
Mobile Login
Desktop Login Using Mobile
Tablet
Dashboard
Payments
Create Batch
Users
Balances
Customizable Dashboard
Powerful Filters
Disclaimer

Treasury and Trade Solutions

CitiDirect BE® Mobile Payment Status Data (Cont’d…)
User Guide
Users can search for a payment status by selecting a Date Range.
Download and Login
Welcome Tutorial
Push Notifications
Initiate Payments
Authorize and Release Payments

Payment Status Data
Balance Status Data
Intraday Cash Position Data
Security/User Management

Authorize
Deactivate/Reset
Swipe
Undo for Right Actions/Approve
Disable Gesture
Biometrics Authentication
Mobile Login
Desktop Login Using Mobile
Tablet
Dashboard
Payments
Create Batch
Users
Balances
Customizable Dashboard
Powerful Filters
Disclaimer

Treasury and Trade Solutions

CitiDirect BE® Mobile Balance Status Data
User Guide
Users can select an account and get balance details.
Download and Login
Welcome Tutorial

Push Notifications
Initiate Payments
Authorize and Release Payments
Payment Status Data
Balance Status Data
Intraday Cash Position Data
Security/User Management

Authorize
Deactivate/Reset
Swipe
Undo for Right Actions/Approve
Disable Gesture
Biometrics Authentication
Mobile Login
Desktop Login Using Mobile
Tablet
Dashboard
Payments
Create Batch
Users
Balances
Customizable Dashboard
Powerful Filters
Disclaimer

Treasury and Trade Solutions

CitiDirect BE® Mobile Intraday Cash Position Data
User Guide

Users can select an account and get Intraday Cash Position details.
Download and Login
Welcome Tutorial
Push Notifications
Initiate Payments
Authorize and Release Payments
Payment Status Data
Balance Status Data
Intraday Cash Position Data
Security/User Management

Authorize
Deactivate/Reset
Swipe
Undo for Right Actions/Approve
Disable Gesture
Biometrics Authentication
Mobile Login
Desktop Login Using Mobile
Tablet
Dashboard
Payments
Create Batch
Users
Balances
Customizable Dashboard
Powerful Filters
Disclaimer

Treasury and Trade Solutions

CitiDirect BE® Mobile Security/User Management — Authorize
User Guide
Security Managers can approve and reject users (by swiping or tapping) directly on their device.
Download and Login
Welcome Tutorial
Push Notifications
Initiate Payments
Authorize and Release Payments
Payment Status Data
Balance Status Data
Intraday Cash Position Data
Security/User Management

Authorize
Deactivate/Reset
Swipe
Undo for Right Actions/Approve
Disable Gesture
Biometrics Authentication
Mobile Login
Desktop Login Using Mobile
Tablet
Dashboard
Payments
Create Batch
Users
Balances
Customizable Dashboard
Powerful Filters

Disclaimer

Treasury and Trade Solutions

CitiDirect BE® Mobile Security/User Management — Deactivate/Reset
User Guide
Security Managers can deactivate and reset users (by swiping or tapping) directly on their device.
Download and Login
Welcome Tutorial
Push Notifications
Initiate Payments
Authorize and Release Payments
Payment Status Data
Balance Status Data
Intraday Cash Position Data
Security/User Management

Authorize
Deactivate/Reset
Swipe
Undo for Right Actions/Approve
Disable Gesture
Biometrics Authentication
Mobile Login
Desktop Login Using Mobile
Tablet
Dashboard
Payments
Create Batch
Users

Balances
Customizable Dashboard
Powerful Filters
Disclaimer

Treasury and Trade Solutions

CitiDirect BE® Mobile Swipe — Undo for Right Actions/Approve
User Guide
The “Undo” button allows a user to correct their action of approving a
Download and Login payment or any other user record while in card view.
Welcome Tutorial The Undo button will show up for 5 seconds after the swipe gesture, thereby
Push Notifications delaying the actual processing of the record for up to 5 seconds to allow a user
Initiate Payments to change their mind, if required.
Authorize and Release Payments
Payment Status Data
Balance Status Data
Intraday Cash Position Data
Security/User Management

Authorize
Deactivate/Reset
Swipe
Undo for Right Actions/Approve
Disable Gesture
Biometrics Authentication
Mobile Login
Desktop Login Using Mobile
Tablet
Dashboard

Payments
Create Batch
Users
Balances
Customizable Dashboard
Powerful Filters
Disclaimer

Treasury and Trade Solutions

CitiDirect BE® Mobile Swipe — Disable Gesture
User Guide
Users will be able to disable the Swipe to Approve/Reject gesture in the
Download and Login Settings page.
Welcome Tutorial
Push Notifications • Swipe gesture can be disabled by unchecking the box. If the box is
Initiate Payments unchecked, it will disable the swipe (left & right) gesture across the
Authorize and Release Payments app, which is currently available on Payment approval, Batch approval,
Payment Status Data User Management approval, etc.
Balance Status Data
Intraday Cash Position Data Continued...
Security/User Management

Authorize
Deactivate/Reset
Swipe
Undo for Right Actions/Approve
Disable Gesture
Biometrics Authentication
Mobile Login

Desktop Login Using Mobile
Tablet
Dashboard
Payments
Create Batch
Users
Balances
Customizable Dashboard
Powerful Filters
Disclaimer

Treasury and Trade Solutions

CitiDirect BE® Mobile Biometrics Authentication — Mobile Login
User Guide
• User Case 1: Mobile Login
Download and Login • Users are able to log into CitiDirect BE Mobile App via Fingerprint or Facial Recognition (in approved
Welcome Tutorial
Push Notifications markets)
Initiate Payments
Authorize and Release Payments 1 2 3
Payment Status Data
Balance Status Data  
Intraday Cash Position Data
Security/User Management BE Mobile App Launch Biometrics Prompt on Mobile Mobile Landing Page
Successful login.
Authorize User clicks on the Fingerprint Icon or Facial The device will prompt user to display their
Deactivate/Reset Recognition Icon (depending on device capability). fingerprint or face for biometrics authentication.
Swipe
Undo for Right Actions/Approve

Disable Gesture
Biometrics Authentication
Mobile Login
Desktop Login Using Mobile
Tablet
Dashboard
Payments
Create Batch
Users
Balances
Customizable Dashboard
Powerful Filters
Disclaimer

Treasury and Trade Solutions

CitiDirect BE® Mobile Biometrics Authentication — Desktop Login Using Mobile
User Guide
• User Case 2: Desktop Login Using Mobile
Download and Login • Users are able to log into CitiDirect BE Desktop using their Biometrics on the Mobile App —
Welcome Tutorial
Push Notifications Fingerprint or Facial Recognition (in approved markets)
Initiate Payments
Authorize and Release Payments 1 3a 5
Payment Status Data
Balance Status Data On the Desktop Successful desktop login
Intraday Cash Position Data
Security/User Management User keys in User ID and clicks biometric Confirmation code displayed on desktop — to 4
sign in on BE Desktop match against code displayed on Mobile App
Authorize Biometrics prompt on mobile

Deactivate/Reset 2 3b appears — user displays their
Swipe
Undo for Right Actions/Approve On the Mobile App fingerprint or face.
Disable Gesture
Biometrics Authentication User will tap push notification to Confirmation code is displayed
Mobile Login launch CitiDirect BE Mobile App on Mobile App — to match
Desktop Login Using Mobile against code displayed on
Tablet desktop
Dashboard
Payments
Create Batch
Users
Balances
Customizable Dashboard
Powerful Filters
Disclaimer

Treasury and Trade Solutions

CitiDirect BE® Mobile Tablet — Dashboard
User Guide
• Authorize and release payments directly from the dashboard
Download and Login • View balances (map and chart views)
Welcome Tutorial
Push Notifications
Initiate Payments
Authorize and Release Payments
Payment Status Data
Balance Status Data
Intraday Cash Position Data

Security/User Management

Authorize
Deactivate/Reset
Swipe
Undo for Right Actions/Approve
Disable Gesture
Biometrics Authentication
Mobile Login
Desktop Login Using Mobile
Tablet
Dashboard
Payments
Create Batch
Users
Balances
Customizable Dashboard
Powerful Filters
Disclaimer

Treasury and Trade Solutions

CitiDirect BE® Mobile Tablet — Payments
User Guide
• Users are able to Authorize and Release payments on the tablet.
Download and Login • To view payment details, tap on a row and the payment details tray will appear. Users may Approve or Reject payments in this view
Welcome Tutorial
Push Notifications
Initiate Payments
Authorize and Release Payments

Payment Status Data
Balance Status Data
Intraday Cash Position Data
Security/User Management

Authorize
Deactivate/Reset
Swipe
Undo for Right Actions/Approve
Disable Gesture
Biometrics Authentication
Mobile Login
Desktop Login Using Mobile
Tablet
Dashboard
Payments
Create Batch
Users
Balances
Customizable Dashboard
Powerful Filters
Disclaimer

Treasury and Trade Solutions

CitiDirect BE® Mobile Tablet — Create Batch
User Guide
• Users are able to now Create a Batch on Tablet to Approve multiple payments
Download and Login
Welcome Tutorial Users are able to create a batch of

Push Notifications payments to authorize and may use
Initiate Payments 1. Run ID
Authorize and Release Payments 2. Account Number
Payment Status Data 3. Payment Currency
Balance Status Data 4. Value Date Range
Intraday Cash Position Data
Security/User Management

Authorize
Deactivate/Reset
Swipe
Undo for Right Actions/Approve
Disable Gesture
Biometrics Authentication
Mobile Login
Desktop Login Using Mobile
Tablet
Dashboard
Payments
Create Batch
Users
Balances
Customizable Dashboard
Powerful Filters
Disclaimer

Treasury and Trade Solutions

CitiDirect BE® Mobile Tablet — Users
User Guide

• Security Managers are able to Approve, Reset and Re-activate users
Download and Login • To view the user details, tap on the row and the user details tray will appear. Security Managers are able to scroll for more details, Approve or Reject Users in this view
Welcome Tutorial
Push Notifications
Initiate Payments
Authorize and Release Payments
Payment Status Data
Balance Status Data
Intraday Cash Position Data
Security/User Management

Authorize
Deactivate/Reset
Swipe
Undo for Right Actions/Approve
Disable Gesture
Biometrics Authentication
Mobile Login
Desktop Login Using Mobile
Tablet
Dashboard
Payments
Create Batch
Users
Balances
Customizable Dashboard
Powerful Filters
Disclaimer