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yaaa LAB

LISTENING TEST well you understand spoken English:
There are four parts, and directions
In the Listening test, you will be asked to demonstrate how separate answer sheet.
The entire Listening test will last approximately 45 minutes.
are given for each part. You must mark your answers on the
Do not write your answers in your test book.

PART 1

Directions: For each question in this part, you will hear four statements about a picture in your
test book. When you hear the statements, you must select the one statement that best describes
what you see in the picture. Then find the number of the question on your answer sheet and
mark your answer. The statements will not be printed in your test book-and will be spoken only
one time.

Statement (D), “They are taking photographs,” is the best description of the picture, so you
should select answer (D) and mark it‘on your answer sheet.

GO ON TO THE NEXT PAGE


dc


GO ON TO THE NEXT PAGE

PART2

Directions: You will hear a question or statement and three responses spoken in English. They
will not be printed in your test book and will be spoken only one time. Select the best response
to the question or statement and mark the letter (A), (B), or (C) on your answer sheet.

7. Mark your answer on your answer sheet. . 20. Mark your answer on your answer sheet.
8. Mark your answer on your answer sheet.
9. Mark your answer on your answer sheet. 21. Mark your answer on your answer sheet.
10. Mark your answer on your answer sheet.
11. Mark your answer on your answer sheet. 22. Mark your answer on your answer sheet.
12. Mark your answer on your answer sheet.
18. Mark your answer on your answer sheet. 23. Mark your answer on your answer sheet.
14. Mark your answer on your answer sheet.
15. Mark your answer on your answer sheet. 24. Mark your answer on your answer sheet.
16. Mark your answer on your answer sheet.
17. Mark your answer on your answer sheet. 25. Mark your answer on your answer sheet.
18. Mark your answer on your answer sheet.
19. Mark your answer on your answer sheet. 26. Mark your answer on your answer sheet.

27. Mark your answer on your answer sheet.

28. Mark your answer on your answer sheet.

_ 29. Mark your answer on your answer sheet.

30. Mark your answer on your answer sheet.


31. Mark your answer on your answer sheet.

PART 3

Directions: You will hear some conversations between two or more people. You will be asked
to answer three questions about what the speakers say in each conversation. Select the best
response to each question and mark the letter (A), (B), (C) or (D) on your answer sheet. The
conversations will not be printed in your test book and will be spoken only one time.

32. What product are the speakers discussing? 38. Why did the man arrive late?
{A) A digital camera (A) He missed his bus.
(B) A flat-screen television (B) His car broke down.
(C) A tablet computer (C) He went to the wrong location.
(D) A mobile phone (D) He had ancther appointment.

33. Why is the woman disappointed with the 39. Why will the coffee shop close temporarily?
product? (A) A training session will be held.
(A) The screen is not bright enough. (B) Some furniture will be replaced.
(B) The menus are too complicated. {C) A safety inspection will take place.
(C) The battery life is too short. (D) Some lighting will be installed.
(D) The monthly fee is too high.
40. What does the man say he will do next?
34. What does the man say will happen on (A) Contact the staff
Saturday? {B) Post a‘work schedule
(A) A product will be launched. (C) Make a payment
(B) A new store will open. (D) Review some documents
(C) A review will be published.
(D) A sale will begin. 41. What kind of business does the man work
for?
35. What is the man interested in learning (A) A packaging company

about? (B) A catering firm
(A) Foreign languages (C) A food manufacturer
(B) Healthy eating (D) A security agency
(C) Hair styling
(D) Massage therapy 42. What does the woman mean when she says,
“we're struggling to keep up”?
36. What does the woman say is provided after (A) There is a lot of competition in her field.
the training course? (B) Her monthly profits are decreasing.
(A) A job placement (C) Her business cannot cope with the
(B) A cash bonus demand.
(C) A certificate (D) Several employees have been absent.
(D) A membership card
43. What does, the man offer to do?
37. What information does the woman ask for? (A) Reschedule a delivery
(A) A phone number (B) Send a catalog
(B) A mailing address (C) Visit the woman’s business
{C) Credit card details (D) Prepare an estimate
(D) Directions to a business
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——————————

7

44. What type of product does the man want to 50. Why is the man calling?
exchange? (A) To point out an invoice error
(A) A laptop computer (B) To report a product defect
(B) Amobile phone (C) To add an item to an order
(C) A set of speakers (D) To inquire about a delivery
(D) A pair of headphones
51. What information does the woman ask the

45. What was the problem with the item? man for?
(A) The battery life (A) His phone number
(B) The performance | (B) His home address
(C) The size (C) His credit card number
(D) The color (D) His e-mail address

46. What does the woman offer to do? 52. What will the man do tomorrow?
(A) Issue a partial refund - (A) Move into a new house
(B) Provide store credit
(C) Have a product modified ( B) Leave for a vacation
(D) Present alternative items
(C) Attend a business meeting
47. Who is the man?
(A) A journalist ( D) Visit the woman’s workplace
(B) An author
(C) A talk show host 53. What did the woman do this morning?
(D) A college professor (A) She interviewed job candidates.
(B) She purchased materials.
48. What does the man remember during the (C) She compared prices.
interview? (D) She revised a document.
(A) His prior meeting with the woman
(B) A vacation he went on with his family 54. What does the man suggest the woman do?
(C) His time spent studying at a local college (A) Conduct a'survey
(D) A previous employment experience (B) Visita business premises __
(C) Rescheduile an appointment
49. What does the man recommend the listeners (D) Request estimates
do?
(A) Read many books 55. What does the woman want to do first?
(B) Create a portfolio (A) Speak with a colleague
(C) Attend job fairs (B). Make-a payment

(D) Enroll in a class (C) Send invitations
(D) Visit some Web sites

56. Why Is the man at the hotel? ˆ >
(A) To discuss a merger
(B) To deliver supplies The 7th Technology Trade Show
(C) To arrange an event
(D) To have an interview Main Hall - Vendors

57. What will take place at the hotel in April? Display Zone A - Digitech
(A) A live performance
(B) A renovation project Display Zone B - Photon
(C) A business convention
(D) A training session Display Zone C - Trident

58. What does Joanna want to see? Display Zone D - Quasar
(A) A work schedule
(B) Some blueprints `—_ -
(C) A budget proposal
{D) Some references 62. According to the speakers, what is different
about this year’s technology trade show?
59. Where do the speakers work?
(A) At a restaurant (A) The start time
(B) Ata gym
(B) The venue
- (C) Ata university
(D) At a factory (C) The registration fee

60. Why is the man unable to help? (D) The duration ,
(A) He is going on vacation.

(B) He misplaced an ID card. 63. Look at the graphic. Which display zone will
(C) He is not experienced, the speakers probably visit?
(D) He has a schedule coniflict.
(A) Display Zone A
61. Why does the man say, “I did that during my (B) Display Zone B
first week"? (C) Display Zone C
(A) To explain why he is qualified (D) Display Zone D
(B) To confirm that a deadline was met
(C) To disagree with a viewpoint 64. What does the man remind the woman to
(D) To volunteer for a role
do?

(A) Arrange accommodations
(B) Confirm a spending allowance
(C) Purchase event tickets
(D) Speak to a supervisor

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———————

9

Step 1. Connect to our WiFi July 12 Dry Cleaning $35.00
Step 2. Enter your credit card details July 13 Pay-Per-View Movie $11.50
Step 3. Select data amount and rate July 14 $27.98
Step 4. Click ‘Confirm’ July 15 Room Service $40.00
Late Check Out
65. Where is the conversation most likely taking
place? 68. What information is the man asked to
(A) In an airport provide?

(B) tn an office
(C) In a hotel (A) A room number
(D) in an electronics store (B) His surname
(C) His credit card details
66. Look at the graphic. Which step does the (D) An invoice number
man need to do next?
(A) Step 1 69. Look at the graphic. Which amount does the
(B) Step 2 man say should be removed?
(C) Step 3
(D) Step 4 (A) $35.00
(B) $11.50
67. What will the woman probably do next? (C) $27.98
(A) Contact a coworker (D) $40.00
(B) Replace an item
(C) Provide a password 70. What does the woman advise the man to
(D) Give a demonstration do?
(A) Complete a form
(B) Call a number
(C) Send an e-mail
{D) Change a reservation

10

PART 4 You will hear some talks given by a single speaker. You will be asked to answer three
about what the speaker says in each talk. Select the best response to each question
Directions: the letter (A), (B), (C), or (D) on your answer sheet. The talks will not be printed in your
questions and will be spoken only one time.
and mark
test book


71. What is the radio show mainly about? 77. Who is Ray Wilson?
(A) Finance {A) A painter
(B) Careers (B) A tour guide
(C) Health (C) A sculptor
(D) Parenting (D) An art critic

72. According to the speaker, why does Ms. 78. Why does the speaker say, “Admission is
Morrison travel? half-price until the end of the month’?
(A) To train employees (A) To apologize for an earlier inconvenience
(B) To raise money (B) To inform the listeners of a pricing error
(C) To speak at events (C) To announce the closure of the art gallery
(D) To create new businesses (D) To encourage the listeners to visit a
museum
73. What will be launched this spring?
. (A) A documentary 79. What will happen in July?
(B) A class (A) An outdoor festival will take place.
(C) Anew Web site (B) A talk will be given.
(D) A book (C) An art class will begin.
(D) A business will be relocated.
74. Who most likely is the speaker?
(A) A landscaper 80. Who is the speaker?
(B) A chef (A) A business owner
(C) A mayor (B) A tour guide ,
(D) An event promoter (C) An award winner
(D) A city official
75. What event is the speaker preparing for?
(A) A concert 81. What did Mr. Bennett do three years ago?
(B) A food fair (A} He quit his job.
(C) A convention (B) He opened a store.
(C) He moved to a new country. -

(D) A grand opening (D) He founded an organization.

76. Why does the speaker tell the listener to call 82. According to the speaker, what is Mr.
him? Bennett knowledgeable about?
(A) To request additional supplies (A} Money management
(B) To confirm his arrival at a location (B) Property prices
(C) To arrange a site inspection (C) Community needs
(D) To receive further instructions (D) Consumer trends

GO ON TO THE NEXT PAGE,
11

83. What kind of activity is the speaker leading? 89. According to the speaker, how should the
(A) A product demonstration listeners leave a message?
(B) A job interview (A) By visiting a Web site
(C) A press conference (B) By calling a different number
(D) A staff orientation (C) By sending an e-mail
(D) By staying on the line
84. What does the speaker imply when he says,
“my office is on the third floor’? 90. What is Pro Form Gym most likely known
(A) He would prefer to work on a different for?
floor. (A) Offering the lowest prices
(B) He is unable to attend an event. (B) Providing the newest exercise machines
(C) He is available to offer assistance. (GC) Employing the best instructors
(D) He will distribute materials to the (D) Having the most locations
listeners.
91. What is Pro Form Gym offering until the end
85. What does the speaker say he will do in of this month?
December?
(A) Move to a different branch (A) Free exercise classes

(B) Recruit additional employees (B) Complimentary gifts
(C) Revise a company handbook (C) Discounted equipment
(D) Post a seasonal work schedule (D) Reduced membership fees

. 86. Where is the speaker? 92. What kind of event is taking place?
(A) At a grand opening event
(B) At a software convention (A) An awards show
(C) At a training workshop (B) An orientation session
(D) At a shareholders meeting (C) A retirement meal
(D) A press conference
87. What feature does the speaker mention
about a product? 93. Who is Joshua Park?
(A) It can be purchased online.
(B) tt comes with a warranty. (A) An actor
(C) It updates automatically. {B) A director
(D) It won an industry award. (C) A camera operator
(D) A talent agent
88. What should the listeners do to get a
discount? 94. Why does the speaker say, “It’s still on
(A) Take a product catalog Channel 7 today”?
(B) Apply for a membership
(C) Make an advance order (A) To indicate that a show remains popular
(D) Use a gift certificate
(B). To propose a new work project

(C) To suggest changing a programming

schedule :

(D) To congratulate the listeners on their


success

12

Office West Air $275
Building
A Easy Wings $295

" DC Airlines $300

_ I1 Bank Smart Jet $315
[_ —]
98. Who is the message intended for?
Hotel D
(A) A client
95. What kind of business is the speaker (B) A supervisor
planning to open? (C) An airline employee
(A) A clothing store (D) An accountant
(B) A real estate agency
(C) An art gallery 99. Look at the graphic. How much will the
(D) A bakery speaker's ticket cost?

96. Look at the graphic. Which location is the (A) $275
speaker interested in? (B) $295
(A) Location A (C) $300
(B) Location B (D) $315
(C) Location C
(D) Location D 100. What does the speaker ask the listener to
send?

97, What does the speaker want to find out (A) A travel itinerary
about? (B) A client’s contact details
(A) The parking availability (C) An authorization form
(B) The building size (D} A payment receipt
(C) The cost of rent
(D) The jocal transportation

This is the end of the Listening test. Turn to Part 5 in your text book.

GO ON TO THE NEXT PAGE



13

READING TEST

In the Reading test, you will read a variety of texts and answer several different types of reading
comprehension questions. The entire Reading test will last 75 minutes. There are three parts, and
directions are given for each part. You are encouraged to answer as many questions as possible
within the time allowed. You must mark your answers on the separate answer sheet. Do not write
your answers in your test book.

PART 5

Directions: A word or phrase is missing in each of the sentences below. Four answer choices are
given below each sentence. Select the best answer to complete the sentence. Then mark the
letter (A), (B), (C), or (D) on your answer sheet.

101. Chef Harrington likes the food ------- cooks 105. The white earphones are the only -------

for hotel guests, but would prefer to create in stock at our High Street branch at the
more complex dishes. moment.
(A) he
(A) shipping
(B)hi {B) several
(C)hi (C) there
(D) ones
(D) himself
106. Mr. Burns was presented with a gold
102. Luxo Cosmetics is seeking female wristwatch in ------- of his 30 years of
consumers between the ages of 18 ------- service to the company.
35 for its market research study. (A) recognition
(A) or (B) authorization
(C) decision
103. The bank manager is so busy that clients (D) proposition
typically wait at least one week for an -------
with her. 107. Once ------- probationary period ends, the
new employees will attend a performance
(A) appoint review at head office.
(B) appointment (A) them
(C) appointed (B) their
{D) appoints (C) theirs
(D) themselves
104. Situated in the heart of the tourist district,
108. Astrid Financial Services is hoping to expand
York History Museum displays the ------- its business ------- opening new branches
throughout Europe.
collection of tapestries in the UK. , (A) as.
(B) of
(A) lightest (C) at


(B) partial (D) by
(C) creative
(D) oldest

14

109. Many record stores have gone out of 115. Alford Dental Clinic allows patients to
business because of the ------- demand for arrive up to 15 minutes late, after which the
CDs and other physical formats of music. appointment ------- .

(A) limitation (A) rescheduled
(B) limits {B) is rescheduled
(C) limited (C) had been rescheduled
(D) limit (D) be rescheduled

110. Printing on both sides of each sheet of paper 116. The employee break room will be
wiil result in fewer sheets being required, inaccessible to staff ------- the wails are
_—=-—- reducing wasie. being painted.

(A) consequenily (A) even -
(B) formerly (B) yet
(C) although
(C) once (D) while
(D) more

111. Before he relocated to the New Zealand 117. Ms. Gupta recommended sending
office, Mr. Marlowe spent several weeks information packets to convention
training his ------- . participants ------- after their registration
is confirmed.

(A) replacement
(B) replace (A) immediate
(C) replacing (B) more immediate
(D) replaced (C) immediately
(D) most immediately

112. DCA Web Design provides price ------- to 118. Arnold Schneider will be ------- employee
business owners who wish to strengthen absences over the Christmas period and
their online presence.
_ reporting them to the HR Director.
(A) addresses
(B) estimates (A) developing
(C) industry (B) recruiting
(D) markets (C) providing
(D) monitoring

113. There were ------- 75 dishes on the 119. —==~= tenants must hand in their door entry
restaurant menu when the owner added a keycard to the security office at the main
new range of vegetarian options. entrance.

(A) every (A) Depart
(B) already (B) Departed
(C) so that (C) Departing
(D) just as (D) Departure

a 114. To attract more visitors, Mount Jefferson 120. ——==~ Mr. Dawson graduated from

National Park developed numerous hiking universityh,e began working as an architect

trails ------- for a wide range of fitness levels. with Raleigh & Associates.


(A) successful (A) Either
(B) historical (B) As soon as
(C) appropriate
(C) Because of
(D) probable (D) In order to

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15

121. The first sales representative ------- the 127. After ------- internet providers, Mr. Moss
monthly target will be awarded with three noticed regular disruptions to his wireless
extra paid vacation days. connection.
(A) reach
(B) for reaching (A) switching
{C) to reach (B) switch —
(D) is reached (C) to switch
(D) has switched
122. After a customer has purchased a laptop
from Digital Direct, the business will perform 128. Most snack food manufacturers ------~
repairs free of charge at any time ------- a design their advertisements to appeal to
six-month period. young children.
(A) except (A) formerly
(B) around (B) abruptly
(C) during (C) severely
(D) close (D) purposely

123. The interviewer felt that Ms. Howden’s 129. Interior King furniture is popular among
experience working in Asia was ------- to consumers for its simple design and -------
the job duties and responsibilities of the of assembly.

position.
(A) ease
(A) apply (B) easy
(B) applicable (C) easier
(C) application (D) eased
(D) applicator
130. fronman Nutritional Supplies will ------- its
124. Lowden Corporation ------- its social media shipping fee for anyone who spends at least
ban on all departments in its head office. $300 on an order.
(A) appraises (A) prevent
(B) obeys (B) concede
(C) instructs '(C) waive
(D) enforces (D) exceed

125. Now that the company has employed several
part-time office assistants, our workload is
un lighter.
(A) consider
(B) consideration
(C) considering
(D) considerably

126. Hotels in the city’s Old Town district have
experienced a boom in popularity lately
thanks to an ------- of tourists.
(A) influx
(B) intrigue
(C) intention
(D) induction


16

PART 6

Directions: Read the texts that follow. A word, phrase, or sentence is missing in parts of each text.
Four answer choices for each question are given below the text. Select the best answer to .
complete the text. Then mark the letter (A), (B), (C) or (D) on your answer sheet.

Questions 131-134 refer to the following e-mail.

To: Feltman Corporation Employees
From: Lee Durst

Subject: Cafeteria trash
Date: June 19

To All Staff,

The board of directors has decided to implement a new policy EN the serving of food and
disposal of trash in the staff cafeteria. Starting from next Monday, all meals served in the cafeteria
will come on new stainless steel trays, instead of the typical disposable plastic trays. These should
be returned to the kitchen after use, where they will be cleaned and sanitized for reuse. This policy
will “Ta. the amount of trash created. “733 all drinking cups will be replaced with metal ones that
can be reused for many years. This will help our company to be more eco-friendly. TT Should
you have any questions or suggestions, feel free to contact me.

Best wishes,

Lee Durst
General Operations Manager


131. (A) regards 133. (A) As a resuit
(B) Instead
(B) regardless ˆ (C) In addition
(D) However
(C) regarding
134. (A) Please Jet us know what you think of the
(D) regarded . new menu items.

132. (A) promote (B) During this renovation work, some foods ©
(B) cease will be unavailable.

(C) minimize (C) This project has been successful thanks
(D) estimate to your hard work.

(D) We would appreciate your cooperation
with this effort.

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——————

17

Questions 135-138 refer to the following letter.

Dear Valued Customer,

Do you think there is an error in your monthly electricity bill? If so, 35. it to Northern Electric’s
customer service department as soon as possible, either by mail or by e-mail. We encourage our
customers to alert us of any billing errors within 3 days of receiving their bill so that we can address

the matter immediately. T3607 Our representatives will evaluate and make a decision on all a
If we determine that you have been mistakenly overcharged on your monthly bill, the appropriate
8g. will be deducted from the next monthly bill you will receive.

135. (A) sends 137. (A) claims
(B) sent (B) properties
(C) send (C) installations
(D) sending (D) applications

136. (A) Northern Electric has recently launcheda_ , 138. (A) currency
new payment plan. (B) amount

(B) Northern Electric hopes to fill several (C) replacement
positions in the department.
(D) solution
(C} The electricity supply will be temporarily
disrupted this week.

(D) Please also clearly state the nature of the
problem.

18

Questions 139-142 refer to the following memo.

To: Horizon Hotel Front Desk Staff
From: Mike Rowan
Subject: Conference Halls
Date: August 4


| am delighted to announce that construction of our new conference halls will be finished by the end
of next week. The two hails will be ng. from the hotel lobby.

The new halls can each accommodate up to 600 people, and are intended for company training
sessions and business presentations. a Ms. Tennant will be temporarily responsible for taking
event bookings between now and the end of September. Sar she will resume her typical duties
as Guest Services Coordinator. We plan to create a brand new position for an Events Coordinator,
and this will be advertised internally by the end of this month. This successful applicant will be
responsible for a. reservations for the conference hails.

139. (A) accessible . 141. (A) Likewise
(B) acceptable
(B) Nevertheless
(C) attainable (C) After that
(D) in short
(D) approved
142. (A) oversee
140. (A) Many of the events have boosted the (B) oversees
hotel’s reputation. (C) overseen

(B) Rita Tennant has given several business . (D) overseeing
presentations.

(C) Both rooms must be booked in advance.
(D} Interviews will be carried out in early

September.

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19

Questions 143-146 refer to the following e-mail.

To:
From:
Subject: Bronco Meridian
Date: December 14

Hi Peter,

Thank you for asking about the Bronco Meridian sedan we advertised in the local newspaper.
I’m sorry to tell you that | just spoke with my head salesperson, and Tag” this car was sold this
morning.

if you could give me some specific details about what type of car you would like to purchase, |
TH you in finding something suitable for you. When it’s convenient for you, get back to me by

e-mail with your spending budget, the brand and type of car you'd like, and any specific features

y ou are looking for. ------- .g
145.

You also have the option to receive regular “Tae.” By signing up for these, you will receive text

messages informing you of new additions to our list of vehicles, Please let me know if you're
interested.

Best regards,


Mark Wagstaff
Mark’s Motors Used Car Lot

143. (A) apparently 145. (A) Of course, you will need to fulfill the job
(B) mainly requirements.
(C) briefly:
(D) frequently (B) | will be receiving these new vehicles at
the lot on Monday.
144. (A) am assisting
{B) can assist (C) It is a recent trend in the automotive
(C} have been assisting industry.
(D) assist
(D) Then, | will search for vehicles that match
your preferences.

146. (A) notifications
(B) repairs
(C) appointments
(D) upgrades

20


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