v homeclean platform for providing cleaning and repair services for vinhomes apartments

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<b> MINISTRY OF EDUCATION AND TRAINING</b>

Đoàn Thanh Hiễếu - SE161047Hoàng Xuân Quý - SE161038Nguyễễn Vũ Tường - SE161049Lễ Quốếc Thắếng - SE161071

Ho Chi Minh City, Oct 26th 2022

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<b>R<small>ECORDOF CHANGE</small>S</b>

<b>DateA, M, DIn chargeChange DescriptionVersion</b>

<small>05/07AKienNT, HieuDT, TuongNV, ThangLQ</small>

<small>More Introduction Description of Cleaning Services Website (I)</small>

<small>06/07AQuyHX, TuongNV, KienNT, HieuDT, ThangLQ</small>

<small>Add Use case list1.0</small>

<small>10/07AQuyHXWrite use case UC-01: Login Description</small>

<small>Forgot Password Description</small>

<small>Change Password Description</small>

<small>Modify User Profile Description1.0</small>

<small>10/07AKienNTWrite use case UC-10: Checknotifications Description</small>

<small>10/07ATuongNVWrite use case UC-11: CheckHistory Bookings Description</small>

<small>Booking Appointment Description1.0</small>

<small>10/07AKienNTWrite use case UC-13: Post Blog Description</small>

<small>10/07AKienNTWrite use case UC-14: Post Comment Description</small>

<small>Feedback Service Description</small>

<small>10/07AKienNTWrite use case UC-16: View 1.0</small>

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<small>Create Service Description</small>

<small>Assigned work to staff Description1.0</small>

<small>10/07AThangLQWrite use case UC-30: Hide Blog Description</small>

<small>Modify Account Description</small>

<small>Create Account Description</small>

<small>11/07AKienNT, ThangLQ, HieuDT, TuongNV, QuyHX</small>

<small>Add Non-function requirement</small>

<small>11/07AKienNT, ThangLQ, HieuDT, TuongNV, QuyHX</small>

<small>Insert Database Schema 1.0</small>

<small>QuyHX, KienNT, HieuDTDraw ERD1.011/07MKienNT, ThangLQ, HieuDT, </small>

<small>TuongNV, QuyHX</small>

<small>Retouch fonts, and align 1.1</small>

<small>12/07MKienNT, ThangLQ, HieuDT, TuongNV, QuyHX</small>

<small>Modify Table of content1.2</small>

*A - Added M - Modified D - Deleted

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3.1. Use Case Diagram ...

3.2. Use Case List...

3.3. Use Case Detail...

UC-01: Sign In...

UC-02: Sign Up...

UC-03: Logout...

UC-04: View Service...

UC-05: View Blogs...

UC-06: View Comments...

UC-07: Forgot Password...

UC-08: Change Password...

UC-09: Modify User Profile...

UC-10: Check notifications...

UC-11: Check History Bookings...

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UC-12: Book appointment...

UC-13: Post Blog...

UC-14: Post Comment...

UC-15: Feedback Service...

UC-16: View Tasks...

UC-17: Check task notifications...

UC-18: View account list...

UC-19: View account detail...

UC-20: Ban account...

UC-21: View service Lists...

UC-22: View Service Detail...

UC-23: Create Service...

UC-24: Hide Service...

UC-25: View Blog Lists...

UC-26: Hide Blog...

UC-27: View Notifications...

UC-28: View Bookings List...

UC-29: Assign work to staffs...

UC-30: Cancel User Booking...

UC-30: Assign work to staffs...

UC-31: Modify Account...

UC-32: Create Account...

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<b>1. INTRODUCTION</b>

<b>This document represents the Software Requirements Specification (SRS) of </b>

<b>V-Home Cleaning Service. Its purpose is to describe the scope, both the functional and</b>

non-functional software requirements, as well as the design constraints of the wholelogic sub-component.

<b>1.2. Scope</b>

<b>V-Home Cleaning service is the website platform that supports customers who</b>

are too busy and can not clean their room at Vinhomes apartment.

More specifically, Customers can look for the kind of service they want byproviding some keywords, or categories. After that, they can order service by filling inthe form that has been provided, then check out. We have a use-case model thatstates the correlation relationship between the user and the system, functional andnon-functional requirements, an ERD and a relational schema.

<b>1.3. Definitions, Acronyms, and Abbreviations</b>

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application without signing in.

Khách m iờ

in as a customer, the purpose is to book a service.

Khách hàng

in as a staff, the purpose of which is to receive work from manager and work.

Nhân viễn

in as a manager, the purposeis to manage websites and manage booking requests.

Qu n lýả

AdministratorA person who signed in as a distributor, the purpose is to manage Accounts and see the statistics of the website.

Qu n tr ảịviễn

The next chapter, the Overall Description, of this document provides anoverview of the product's functionality. It describes the informal requirements and isused to establish the context for the specification in the next chapter.

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The third chapter, the Functional Requirements section, of this document iswritten to describe the functionality of the product in technical terms including itsuse-cases and details.

The fourth chapter, the Non-functional Requirements section, of this documentis written to describe in detail the non-functionality of the product, defining how asystem should look like.

The fifth chapter, the Database section, of this document is written to describein detail the database (specifically, ERD and Relation Schema) of the product, defininghow data are stored and organised.

The last chapter, is the Supporting Information section, of this documentprovides the supporting information that makes the SRS easier to use. It includes:-Index

-Appendices and be considered part of the requirements or not.

<b>2. OVERALL DESCRIPTION 2.1. Product Overview</b>

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● Sign In, Forgot password

<b>2.1.3 Manager Requirements </b>

Members are people who have logged in to the job board website with the “Manager” role. They can use all Customer’s functions, plus these following ones:

● View/Modify/Ban Accounts.● View/Modify/Create/Ban Services.● View/Ban/Create Blogs.● Manage tasks● View Statitic dashboard

BR-Website designed using Vietnamese

BR-Price’s amount uses comma for thousand separatorExample: 250,000vnđ

BR- Price’s unit is VND

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BR-Order’s status can be: confirmed - in process - finished

BR-Password must have at least 8 character, at least 1 number, at least special character and at least 1 uppercase character

BR-Date of Birth must have dd/mm/yy format

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<b>3. FUNCTIONAL REQUIREMENT</b>

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<b>3.1. Use Case Diagram</b>

<b>3.2. Use Case List</b>

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UseCase Primary Actor Secondary Actor

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UC-15Feedback serviceUser

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UC-31Modify accountsAdmin

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<b>3.3. Use Case Detail</b>

<b>UC-01: Sign In</b>

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<b>ID and Name:</b>

<b>UC-01: Sign In</b>

Preconditions:Actor has a gmail registered before

Post-conditions:Success: Redirect to home page

Fail: The system shows error message corresponding to error code

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page, Actor inputs email and passwords

clicks “Đắng nh p”ậ

System redirects to the home page

Alternative Flow: N/A

The email or password is not correct format

System informs error message to remind user inputs correct format

The email or password is not correct

System informs “emailor password is incorrect”

Business Rules:-Password is not empty and at least 8 characters, at least 1 number, at least 1 upper case character, at least 1 lower case character, at least 1 special character

Assumptions:-Actor’s internet connection is available

<b>UC-02: Sign Up</b>

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<b>ID and Name:</b>

<b>UC-02: Sign Up</b>

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Created By:QuyHXDateCreated:

25/06/2023

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Normal Flow:

1 In the sign in page, actor fill in the “Đắng ký tài kho n” formả

System shows a form with these fields:

- Email: a text input, a string input must follow the email regex ().- Password/Confirm password: two strings must be identical, not empty and at least 8 characters,at least 1 number, at least 1 upper case character, at least 1 lower case character, at least 1 special character- Full name: must not be empty

- Phone number: a string of numbers has 10 characters.

- Room ID: a text input, a string input must follow the Room ID regex (X00-00).

- Vinhome location: optional with three choices

- Gender: Male/Female or Other

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Alternative Flow:N/A

At least one input field doesn’t match the constraint

System shows a warning message corresponding to the fail constraint.

Full name less than 6 character

System detects that the registeredfull name does not have enough characters, and then displays a warning error.

Room ID does not correct format

System shows a warning message corresponding to the fail constraint.

Assumptions:-Actor’s internet connection is available

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<b>UC-03: Logout</b>

<b>ID and Name:</b>

<b>UC-03: </b>

Created By:

Admin, Manager, Staff

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Priority:HighFrequencyof Use:

Trigger:The Actor wants to log out account or exit browser

Preconditions:The Actor already sign in the website before

Post-conditions:Success: Redirect to home page

Normal Flow:

In home page, Actor moves the cursor to the username field then selects “Đắng xuâết”

Alternative Flow: N/A

Exceptions:N/ABusiness Rules:N/A

Assumptions:-Actor’s internet connection is available

<b>UC-04: View Service</b>

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<b>ID and Name:</b>

<b>UC-04: View Service</b>

Created By:

Primary Actor:

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Priority:HighFrequency of Use:Usually

Trigger:The user wants to view all Services on the V-home Clean App.

This feature allows users to view all Services on the V-home Clean App.

N/A

Post--User can see a list of all services

Normal Flow:

Actors click on the "D ch ị

v " tab on the homepage.ụ^{List of service drop down.}

Actors choose "T ng h p ổợ

d ch v " tabịụ_page.^{System redirects to Service}

Alternative Flow:

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Business Rules:

Internet connection is available.

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<b>UC-05: View Blogs</b>

<b>ID and Name:UC-05: View Blogs</b>

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Primary Actor:Guest, UserSecondary Actors:N/A

Trigger:The user wants to view blogs.

Description:This feature allows users to view Blogs on the V-home Clean App.Preconditions:N/A

Post-conditions:System shows list of blog.

Normal Flow:

1Actors click on the “Bài báo” tab on the homepage.

A list

2Actors choose “Blogs” tab

System redirects to Blog page.

Alternative Flow:

Business Rules:N/A

Assumptions:Internet connection is available.

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2 Enter incorrect OTPSystem informs the message:"Mã OTP sai. Vui lòng ki m tra l i!"ểạ

3 Enter incorrect new password or confirm password

System informs the message: "M t kh u và ậẩxác nh n m t kh u khốngậậẩtrùng kh p!"ớ

Business Rules:

Requires identity verification (User).

User’s internet connection is available.

<b>UC-08: Change Password</b>

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<b>ID and Name:UC-03: </b>

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Priority:HighFrequencyof Use:

Trigger:The actor wants to change password an account in V-Home Clean website

Description:This feature allows actor to change password account in the website

Preconditions:Actor must login to account successfully and remember old password

Post-conditions:Success: The system shows message is change password successfullyFail: The system shows error message corresponding to error code

Normal Flow:

In sign in page, Actor inputs email and passwords

Actor clicks “Đắng

nh p”ậthe home page^{System redirects to}

In the home page, Actor moves the cursor to the username field then selects “Thống TinTài Kho n”ả

System redirects to the User Profile Page

In the User Profile Page,System redirects to

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Actor click “M t Kh u”ậẩthe ProfilePageController

In the

ProfilePageController, Actor input old password, new password and confirm password

System shows a form with these fields:

- Old password: must not be empty and old password must match the previous password you set

- New Password/Confirm password: two strings must be identical, not empty and at least 8 characters,at least1 number, at least 1 upper case character, at least 1 lower case character, at least 1 special character

Actor click “thay đ i ổ

m t kh u”ậẩmessage “c p nh t m t ^{System shows a}ậậậkh u thành cống”ẩ

Alternative Flow:N/A

Business Rules:N/A

Assumptions:Internet connection is available.

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<b>UC-09: Modify User Profile</b>

<b>ID and Name:UC-03: </b>

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Trigger:The user wants to modify an account in V-Home Clean website

Description:This feature allows user to modify account in the website Preconditions:The actor need to login to modify profile

Post-conditions:Success: The system shows message is change password successfullyFail: The system shows error message corresponding to error code

Normal Flow:

In sign in page, Actor inputs email and passwords

Actor clicks “Đắng

nh p”ậthe home page^{System redirects to}

In the home page, Actor moves the cursor to the username field then selects “Thống TinTài Kho n”ả

System redirects to the User Profile Page

Actor click “C p nh t”ậậSystem shows a message “c p nh t thống ậậtin tài kho n thành cống”ả

Alternative Flow:N/A

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Business Rules:N/A

Assumptions:Internet connection is available.

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<b>UC-10: Check notifications</b>

<b>ID and Name:</b>

<b>UC-10: Check notifications </b>

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Priority:HighFrequencyof Use:

Preconditions:The actor need to login to see the notifications

Post-conditions:-The notifications page will display a list of all the unread notifications for the user.

-The notifications will be relevant and informative, providing users with important updates about the VhomeClean Website.

The website will display a list of all the unread notificationsfor the user.

2 User clicking in the detail ofnotification.

The website will show the detail of notification and thatshould be marked as "read" and no longer appear in the list of unread notifications.

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Alternative Flow:

1: Check notification in user profile

System Response

1 User go to profile page and clicking “Thống báo” tab pane.

The system will show all list of the notifications about that user and website.

Business Rules:The notification should be informative.

Assumptions:_{Actor’s internet connection is available.}

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<b>UC-11: Check History Bookings</b>

<b>ID and Name:UC-11: Check History Bookings</b>

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Created By:TuongNVDate Created:25/6/2023

Trigger:The user wants to view their booked list.

Description:This feature allows users to view history of their bookings on the home Clean Website.

V-Preconditions:The actor need to login first before going to profile page to see booked history

Post-conditions:System shows list of Booked history.Normal Flow:

1Actors go to User profile page and clickon the “T ng đ n” ổơtab on the user page.

The system will show list of booked history

Alternative Flow:

Exceptions:N/ABusiness Rules:N/A

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Assumptions:Internet connection is available.

<b>UC-12: Book appointment</b>

<b>ID and Name:UC-12: Book appointment</b>

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Priority:HighFrequency of Use:Usually

Trigger:Actor wants to booking appointment.

Description:This feature allows users to book appointment on the V-home Clean App.

Preconditions: The actor need to login before booking an appointment

Post-conditions:Success: System inform “Congratulation, đ n c a b n đã đơ ủạược xácnh n thành cống” and show up information of appointment was ậbook.

Failed: System informs errors message if user does not fill in all theinformation.

Normal Flow:

1Actors click on the “D ch v ” tab on the ịụhomepage.

2Actors choose “T ngổh p d ch v ” ợịụ

System redirects to Service page.

3 Actors click on “ đ t ặl ch ngay” buttonị

If Logged in: System redirects toBooking appointment sceen.If not Logged in: System redirects to Login screen. Login: [Alternative 1]

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4Actors fill all information for the appointment5Actors click on “Đ t ặ

l ch” ị

System show popup to confirm booking appointment.6Actors click on “Chắếc

chắến”

System inform “Congratulation, đ n c a b n đã đơ ủạược xác nh nậthành cống”

Alternative Flow:

1The user has not filled in enough information

System inform “Please fill in all information”.

Business Rules:BR-01: Only users who logged in can book appointment.BR-02:

Assumptions:Internet connection is available.

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<b>UC-13: Post Blog</b>

<b>ID and Name:UC-13: Post Blog </b>

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Primary Actor:UserSecondary Actors:Admin, Manager, Staff

Frequency of Use:Several times per week

Trigger:The actor clicks “Đắng bài” on the navigation.

Description:This feature allow the user to customize and post blog.

Preconditions:The actor must log in first before post a blog.

Post-conditions:The User will be redirected to the Single Blog page to see information about their latest posts

Normal Flow:

1 The user log in to VHomeClean system and access to post blog page

The system will show the text editor to the user to write and edit their new blog

2 The user clicks on the “Đắng bài” button to post their blog

The system will save the blog into database and the user willbe redirected to single blog page to show information of the new blog.

Alternative Flow:

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