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<b>1. Human Resource</b>

A small business usually has a number of basic human resources positions to managedaily business operations and ensure the growth of the business. Here are someimportant HR positions in a small business:

<b>Business Owner/CEO: The role of the Business Owner or Chief Executive Officer</b>

(CEO) is paramount in the company. They are responsible for managing and shapingthe overall strategy of the company. The Business Owner/CEO makes strategicdecisions, oversees daily business operations, and ensures the company develops inthe right direction.

<b>HR Manager: The Human Resources (HR) department manages all aspects related to</b>

the company's workforce. From recruitment, and training to performance managementand employee development, the HR Manager ensures the company has an adequateand effective workforce.

<b>Accounting Manager: The Accounting department head is responsible for managing</b>

the company's finances. They perform tasks such as bookkeeping, managing finances,

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and preparing financial reports. This ensures that the company maintains transparencyand complies with financial regulations.

<b>Sales & Marketing: The Sales and Marketing department is the hub of business</b>

activities. The Sales Manager oversees sales activities, while the Marketing Specialistdevelops marketing strategies and advertisements. Customer Support ensures thatcustomers receive quality support and resolve any issues promptly.

<b>Quality Manager: The Quality Manager ensures that the company's products or</b>

services meet the highest quality standards. They conduct inspections and evaluationsto ensure that all products or services are reliable and of high quality.

<b>Project Manager: The Project Manager is responsible for managing specific projects</b>

of the company. They oversee progress, and budget, and coordinate with otherdepartments to ensure that the project is completed on time and with quality.

<b>Product Manager: The Product Manager ensures that the company's products are</b>

developed and maintained effectively. They conduct market research, shape productstrategies, and adjust products to meet customer needs.

<b>Service Manager: The Service Manager is responsible for managing and developing</b>

the company's services. They ensure that services meet customer expectations andmaintain a high level of satisfaction.

<b>Computer Technician: Installing and configuring computer hardware and software,</b>

including operating systems, office applications, security software, and otherapplications. Performing routine maintenance activities to ensure computers operatesmoothly and efficiently.

<b>Software Technician: </b><i><b>Participate in the software development process of QR code</b></i>

from design to deployment. Tasks may include coding, testing, debugging, andsoftware deployment. Additionally, investigate and rectify issues within existingsoftware. They may also perform security patches and regular maintenance to ensurethe stability and security of the software.

<b>Equipment Repair and Operation Specialists: Operating and monitoring theoperation of VR devices. This may include starting up, shutting down, configuring,</b>

and operating the devices according to safe and efficient procedures. In case ofincidents, the specialist will conduct checks and diagnose the issue to identify the rootcause and provide repair solutions.

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In short, each department in the operating model plays an important and indispensablerole and cooperates to ensure the harmonious and effective operation of the business.

<b>2. Supply Resource</b>

Dying is a complicated business. No one really plans for it in advance. For those whoare charged with the affairs of the ones who pass away, there is always so much to do

<b>and limited time to do so ( Ellery, 2021). We provide a QR service that can be</b>

attached to the deceased person's tombstone, allowing their loved ones to reviewmemories of when the person was alive after scanning the code. In addition, thecompany also provides VR virtual reality glasses service to create interactiveexperiences or memorial images of the deceased. For these models to operate, weneed supplies from potential partners:

<b>Oculus (Facebook Technologies, LLC)</b>

Oculus is one of the leading brands in thevirtual reality technology industry,producing VR headsets such as Oculus Riftand Oculus Quest

<b>HTC Corporation</b> <sup>HTC is a multinational technology company</sup>based in Taiwan, producing the HTC Viveand HTC Vive Cosmos VR headsets

<b>Sony Corporation</b>

Sony is one of the leading manufacturers ofconsumer electronics products, and theyprovide the PlayStation VR (PSVR) headsetfor their PlayStation gaming system

<b>Samsung Electronics</b>

Samsung is a major player in the consumerelectronics industry, and they have producedthe Samsung Gear VR headset, often usedwith Samsung smartphones. Samsung

<b>HP Inc</b>

HP is a leading company in the computerand printing industry, and they haveproduced the HP Reverb and HP Reverb G2VR headsets

Above are some of the best VR equipment manufacturing businesses we haveresearched. Based on the company's financial situation, we will consider and choosethe most optimal business for cooperation and development, creating the best servicefor customers while still ensuring stable profits.

<b>3. Financial Resource</b>

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Coming up with a good business idea and having the skills to run it are one thing, butgetting the funding to start a company in the death industry is another. In general,banks like to loan money to these companies as demand is steady. That said, gettingthe funding to start a company can be difficult. To get a loan, the borrower(s) willneed to have good credit and be able to personally invest 15-25% towards the total

<b>start-up costs (Osiris Software, no date). Below are some financial sources our</b>

company will consider using:

Besides, Financial control is also crucial for mastering a deathcare services businessplan. It ensures prudent financial management and profitability for such a sensitive

<b>enterprise (Ethan Summers). Crafting an effective business plan for a deathcare</b>

services business requires a strategic approach to financial control. This encompassesbudgeting, forecasting, and cash flow management to ensure the business’ssustainability and growth.

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The budget helps the company predict and manage revenue and expenditure, helpingto control finances and ensure that they do not spend more than their income. Itensures that the company has enough money

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to meet financial needs, including paying salaries to employees, repaying debts, andmaintaining business operations. The budget is also used to evaluate the company’sperformance by comparing actual results with what was predicted in the budget.Therefore, the budget plays an important role in ensuring the success and sustainable

development of the company

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Hawk Market ( 2023). “Funeral Supplies Market: Challenges, Opportunities, and Growth Drivers and Major Market Players forecasted for period from 2023 - 2030”. Available at ( Accessed April 20, 2024)

Ellery (2021). “The Death Industry’s Supply Chain”. The Supply Chain Engineer. Available at April 20, 2024)

Ethan Summers (2024). “Financial Control: Mastering Funeral Services Business Plan”. Available at: (Accessed April 21, 2024)

Don Hofstrand (2022). “Types and Sources of Financing for Start-up Businesses”.Available at April 21, 2024)

<i>“How to Start Funeral Home Business in 11 Steps”. Osiris Software. Available at </i>

April 21, 2024)

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