The essential qualities of a team player 1 pptx

Partnering for Profitability
Mary Morstadt, National City Mortgage,
March 20, 2006
“The way a team plays as a whole
determines its success.”
-Babe Ruth
The 17 Essential Qualities
of a Team Player
by John C. Maxwell
•Adaptable:
B
lessed are the flexible,
for they shall not be bent out of shape
• Collaborative: Working together
precedes winning together
• Committed: There are no halfhearted
champions
• Communicative:
A
team is many voices
with a single heart
• Competent: If you can’t, your team won’t
• Dependable: Teams go to go-to players
• Disciplined: Where there’s a will,
there’s a win
17 Essential Qualities (cont.)
• Enlarging:
A
dding value to teammates
is invaluable
• Enthusiastic: Your heart is the source

of energy for the team
• Intentional: Make every action count
• Mission Conscious: The (big)
picture is coming in loud and clear
• Prepared:
P
reparation can mean the
difference between winning and losing
• Relational: If you get along, others
will go along.
17 Essential Qualities (cont.)
• Self-Improving: To improve the team,
improve yourself
• Selfless: There is no I in team
• Solution Oriented:
M
ake a resolution
to find a solution
• Tenacious: Never, never, never quit
“You just can’t beat the person
who never gives up.”
- Babe Ruth
Internal Survey – CRA Officers
• What are the most important internal
partnerships?
• What traits of an internal partnership are
most important to achieving results?
• What are the primary obstacles to effective
internal partnerships?
• What are the key issues related to achieving

profitable CRA results?
Survey – Most Important Internal
Partnerships?
0
1
2
3
4
5
6
7
8
NCC CDC/CDA
Specialty Lending
Mortgage origination
Retail mgmt
Comm/Investment RE
Small business
Local bank president
Charitable contrib
Public affairs
NatCityInvestments