English for personal assistants - part 39 pps

᭿
Task 7
1. OK, I guess you’re right
2. I think the move is a bad idea; I don’t think so
3. Why don’t we schedule them in?
4. No hang on a minute
5. Let me finish what I’m saying please
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Task 8 Suggested answer
There’s no doubt in my mind that it’s a bad idea. People should be allowed to do what
they want and we shouldn’t be acting like the nanny state and commanding people
what to do and what not to do. I think that if someone wants to smoke, they shouldn’t
be forced to go outside and, in any case, it means people will be spending a lot more
time away from their desks. In my opinion, that’d be bad for the company. Therefore,
I have to say that I totally disagree with the proposal.
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Task 9
᭤ Date, time, and venue of the meeting
᭤ Participants present
᭤ Opinions expressed
᭤ Decisions made
᭤ Next steps agreed, their deadlines, and the people responsible for them
᭤ Date, time, and venue of next meeting
190 Meetings KEY
8 Writing promotional copy KEY
᭿
Task 1
1. c
2. a
3. f
4. e

5. d
6. b
7. g
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Task 2
Can a mere radish drive customer loyalty? In a way, yes. We worked with a major
grocer to develop a unique scale that identifies and prices produce through a plastic
bag, so checkout queues move faster. Technology innovations like this, coupled with
business innovations like RFID inventory control, give this grocer a real competitive
edge. How did it happen? We put together a team of Supply Chain Management
specialists, systems analysts and engineers who melded vendors, variable pricing
strategies, and visionary (literally) scale. Want innovation for loyalty? Talk to the
innovator’s innovator: To learn more, visit:
᭿
Task 3
1. metaverse
2. blog
3. folksonomy
4. vlog
5. podcast
᭿
Task 4
1. We hope so
2. We’d beg to differ
3. we don’t mean
4. All of which
5. it does
᭿
Task 5
logistical > logistic

teem > team
preps > props
places > place
reeled > rolled
Weather > Whether
᭿
Task 6 Suggested answers
1. Call 0800 325 7989 to order
2. Always lower/lowering prices
3. BUY ONE GET ONE FREE
4. Final days to save/get discount
᭿
Task 7
1. In addition > In addition,
from > form
2. works > work
it provides > they provide
3. to > too
once > once,
4. slow > slowly
let’s > lets
5. grammer > grammar
use > using
6. you look > you to look
are>is
7. begining > beginning
wont > won’t
8. your > you’re
dictionnaries > dictionaries
9. neither > either

which” > which”?
10. develope > develop
carefull > careful
192 Writing promotional copy KEY
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Task 8 Suggested answer
Writing promotional copy KEY 193
Group Overview
Vision
XXX’s vision is to be a genuine leader in formulation
science.
We have and will continue to build a portfolio of businesses that are major
players within their respective industries, bringing together outstanding
knowledge of customer needs with leading-edge technology platforms to
provide superior products for our customers.
Through these attributes, we aim to create superior value for our customers
and shareholders, without compromising our commitment to safety, health,
and the environment and the communities in which we operate.
9 Apologising KEY
᭿
Task 1
1. b
2. a
3. c/b (in US English)
4. f
5. i
6. d
7. g
8. e
9. h

᭿
Task 2 Suggested answers
1. I’m sorry/Excuse me, I think we’re supposed to be in this room.
2. This is proving difficult. I’m sorry/I regret I didn’t book it earlier now.
3. I’m sorry, you can’t take that book out of the library.
4. I’m sorry/I regret I won’t be able to join you tonight. I’ve got visitors.
5. I’m sorry/I beg your pardon/Excuse me, what did you say?
᭿
Task 3 Suggested answers
1. Don’t worry about it.
2. Well, let’s get started, shall we?
3. That’s OK
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Task 4 Suggested answers
1. There are several methods,
as outlined before
, a company can use when looking to
fill staff vacancies.
2. Headhunting is a costeffective way of hiring staff,
and it works
3. Six applicants were short listed,
out of 24
.
4. Companies can justify the expense,
and we know just how expensive it can be
,of
going to a headhunter.