How to
Kick Ass
On
Wall Street
Andy Kessler
Author of Wall Street Meat, Running Money and Eat People
Copyright © 2012 by Andy Kessler
All rights reserved,
including the right of reproduction in whole
or in part in any form.
Escape Velocity Press
www.andykessler.com
Introduction
Allright!YougotajobonWallStreet.Waytogo.Welcomeaboard. Ifhistory
is any guide, you’re wicked smart, a great athleteand know somebody.Or any
combo oftheabove.Don’tmatter.Yougotthejob. Feels good,right?Whenyou
gottheoffer,youwereprobablyaspumpedasWillFerrellinSemi-Pro,“Yes!Give
metenNorton!Everyonecaneatshit!Abigbagofshit!Hahaha!I'mthegreatest
manintheworld!Whoo!”
OK.Notsofast.Allyougotwasatickettothedance.Now what?You’reset
for life, right?Uh, well…not really. Actually, f ar from it. Since its near-death
experience in 2008, Wall Street has been mutating into something far different
thanitsfabledlandofgoldendreams.
Butsowhat?Yougotthejob.Andyou’regoingtobeoverpaid.Andmaking
morethanalmostevery singleoneof your friends with real jobs. Butdon’t get
smug,notyetanyway.ThetrickisnotlandingonWallStreet,it’sstayingonWall
StreetandexcellingonWallStreetandstayingoverpaidforalong,longtime.
This is not your father’s Wall Street where any bumbling idiot could(and
did)answerphonesalldayandpullinsixigures.Iusedtoworkwiththem.Now,
it’snastyoutthere.Harderthanit’severbeen.It’llchewyouupandspityouout
likenothingyou’veeverexperienced.That’sOK.Iassumeyourtoughenough.Just
bereadyforit.
Soyoushouldjusthunkerdownanddoasyou’retold,right?WRONG.Ifyou
sitonyourassanddoallthethingsyourhemorrhoid-annoyedbosstellsyouto
do, you’llend up a doormat and stepped on and replaced when the newer,
prettierversioncomesalong.You’vegottomakeanameforyourself.Standout.
Becomeindispensible.
Who am I to tell you all this? Well, I spent 20+ years on Wall Street and
thoughIcan’tprofesstoknoweverything,I’veseenalot.AndI’vebeeninvolved
in a lotofcrazy things - I was a research analyst, a not very good investment
banker,aventurecapitalistandrana$1billionhedgefund.AndjustwhenIthink
I’veseenitall,somethingevenmorebizarrehits.It’shardtokeepalevelhead.
But astronggut and steady resolveis the trick tomaking a name and creating
longevitythroughboomtimesandthroughthedisasters.
Thehighsarehighsandthelowsarefacedowninthegutter.WallStreetis
not a charity and you’re going to prove yourself again and again and again as
worthy. When you start, you’ll meet a lot of different folks. Most will be the
smartest mofos you’veevermet. Scarysmart. Others will havea last name like
Rockefeller or Throckmorton and can’t even tie their shoes. Others may look
disheveled and be a secret genius (includinga few Rocks and Throcks.) Others
willjustconfuseyouasinhow-the-hell-did-they-get-ajob-here,Ithoughtthere
were standards (usually a nephew or son-in-law of a client or long retired
muckity muck.) It doesn’t matter. You’re there. You got the job (“Give me ten
Norton,”etc.)Nowyou’vegottoexecute.Nottoday,nottomorrow,butoverthe
nextnumberofyears.
OK,herearethebigthingsyoureallyneedtounderstandanddotokickass
onWallStreet.Todowell,you’vegottodomostofthefollowing:
1. FigureOutTheMeritocracy
2. MakeAGoodFirstImpression
3. UnderstandTheBigPicture
4. FindtheRightRole
5. GetAMentor
6. LockDownClients
7. BeAHero
8. GuardYourReputation
9. GetPaid
10. Read,Read,Read
I’llgetintoallofthem.
But before getting into all that,irst let me throw youa little armchair
philosophy. Working on Wall Street is a privilege. You’ve been chosen. Even
beforeyoustartworking,youwillbelabeledasnobbyrichbastardandalesh-
eating soullessbabysealcubbeater.And worse. Inotherword,others wantto
tearyoudown.
Lots of unemployed and unemployable protesterslived in smelly parks in
tents toOccupy Wall Street. Andfor all I know, theyprobably still do. You,
becauseofyourjob,arepartofthe1%,evenifyouhaven’tmadeapennyyet.The
implicationofthe1%labelisthatyouexploittheother99%.Nothingfurtheris
fromthetruth.
Someofitisenvy,someofitisrationalizationfortheOccupiers’ownfailures,
and some of it is because groups just need something to protest and what the
heck,rippingonabunchofrich(predominately)whitedudesdoesn’tviolateany
oftheunwrittenpoliticalcorrectnessstandardsandrules.
I’mnothere to rationalizewhy youchoseajobonWallStreetvs. building
hutsinCostaRica.That’syou’redoing.I’veputthistogethertoexplainhowWall
StreetworksandwhatIthinkyouneedtodotosucceed.
IlookatWallStreetasthelubricantthatgreasesthegearsoftheeconomy.
WithoutcapitalandinancesraisedbyWallStreet,thosegearswouldfreezeup.
We’restillgoingthroughthehangoverfromtheinancialcrisiswhenthegrease
did disappear for months on end. Wall Street sneezed and the World caught
pneumonia.
WallStreetisnotabunchofgreedybastardsshakingdownMainStreetfor
everylast dime –although thereareplentyofthosetypesof asswipesthat do
workonWallStreet.WallStreetprovidesaneededfunctionintheeconomy.I tis
real.Itprovidesreal economicvalue.Youwillgeneratewealth,foryourselfAND
for society. Really. But believe me,it’shard, ifnotoutright impossible, for most
otherstoseethisvalue.
Movies like Wall Street don’t help. Nor does Bernie Madoff or any of the
othervillains.Andwhattheheck,GoldmanSachsLloydBlankfeinandJPMorgan’s
JamieDimondon’thelpthecausewiththeirmassivecompensation.Ithinkthey
deservetheirdue,buttheyshouldtakeitallinstockandsellitwhentheyretire.
I’m proud of my 20+ years working on Wall Street. Maybe I’m just
rationalizing its economic purpose to make myself feel good and so I have
somethingtotalkaboutatcocktailparties.ButIdon’tthinkso.
You’llfigurethisoutforyourself.
But in the mean time, just understand thatno matter how you got there,
your job and your payday and your social position are not a gift. You have to
deserveit.
Andwhenyoudowell,youwill.
FigureOutTheMeritocracy
OK,irst things irst. There are a few things you should know about Wall
Street.
Part of the charm of Wall Street, and what scares most reasonable people
away, is that it is as close to a meritocracy as exists on this earth.That’s good
newsandbad.
It’sDogEatDog.AndthedogsareangryRottweilers.It’ssinkorswim.Vanity
FairmagazineranapiecerecentlyonthesuccessionplansatGoldmanSachswith
this memorable line in it: “Goldman is a league of gladiators,”according to a
formerpartner.Thatsaysitall!
Youdoatradeanditmakesmoney,thenyou’rea star(forthatmoment)and
deserveabonus.Youbringinadeal,yougetpaidbigtime.Youlassomoreclients’
assets under your irm’s roof,andyou’re ahitter. I oncediscoveredsomegood
newsonthestocksIfollowedbeforetherestoftheStreet,andmentionedittothe
sales force at a morning meeting. It moved markets in New York, Tokyo and
London.The next day, I was quoted in the Wall Street Journal and the Nikkei
Shinbunashavingcausedthemarketmove(itwasthenews,notme,butpretty
cool anyway.) That morning on my way to my ofice,I had the head of global
equitiespatmyheadontheelevatorrideupthenextmorning.Patmyhead!Iwas
toldheneverdoesthat.
The lip side, of course, is what makes Wall Street so dangerous. You lose
moneyfortheirmandyou’reaheel.Doitagainandyoudon’tgetpaidthatyear.
Doitathirdtimeandyou’reoutofajob.Justlikethat.Gone.I’veseenithappen
tofriendsandacquaintancesatjustabouteveryirmupanddownWallStreet.
ThereisnotenureonWallStreet,nojobsecurity,nolongtermguarantees. None.
Tenandtwentyyearcareersendinalash.Happensallthetime,andeverybody
whoworksinthebusinessknowsthis.
Youmaynoticethatyouhavetwobossesoryourbosshastwobosses:co-
headofdomesticderivatives,co-presidentofeastcoasttechnologybanking,co-
headofjanitorialservices.WallStreetdoesthisforareason.It’snotthattheco-
headsarebestfriendsandlovetoworktogether.It’stocreatecompetition.Oneof
themwill end up out or demoted or shipped totheTokyo ofice. It’s how Wall
Streetimplementsthatgladiatorthing.
That’s onereason whyyouarepaidsowell.Thinkofitascombatpay.But
theotherreasoncompensationismany,many multiples oftheaveragewagein
this country is that trading stocks, doing IPOs, merging companies, managing
moneyisaverylucrativebusiness.Noteveryonecandoit.Itlookseasy,football
field-sizedtradingroomsjammedwithadrenalinrushmaniacslikeyousittingin
frontofhugestacksofLCDscreens.ItmightaswellbeacallcenterinMumbai.
Butit’shard.Reallynastyhard.WallStreethiresinthattoponepercentilezone–
asinintelligence.
Andthentheymakeyourlifemiserablehopingyou’llquitbeforetheybreak
you. Or hoping they break you before you lose money for the irm. It’s not
WalMartorGeneralMotorsorevenPizerorIntel.It’smanagementbyire.Iyou
haven’t been dressed down, yelled at or threatened with extinction, you’re
probablynotpushinghardenough.
Youwouldthinkthatwouldmaketheentireworkforceafraidtodoanything
forfearofbeingtossedoutontheircan,backintothecruel,cruelaveragely-paid
world. But a meritocracy works in the opposite way.Instead it’swicked smart
peoplelikeyoutryingtoprovetoeachotherthattheyaresmarterthaneveryone
elseoutthere.Unlikeacing aChemistryFinal or evennailingyourACTtests or
scoringthewinninggoal,herethescoreiskeptwithrealmoney-howmuchyour
tradingdeskmakesfortheirm,howbigachunkofthebonuspoolyoucommand
foryourdoor-dieheroicsdayinanddayout.
Andhereisanothernot-so-secretrevealed justfor you- itain’tfun, that’s
whatHarryofHanoversorBenBenson’sareforafter4p.m.Pourastiffoneand
recallstickingtheguyattheFirstBankofNeenahforacoupleofbasispointsor
baggingtheTwitterIPOorwhateverthenextdealis.
Somedaysitoutrightsucks.Yougetyelledat.Yougetputinyourplaceby
someoneyouthoughtyouknewwellatyourirm.Yourclientstellyouyou’rea
bagofshit.Itain’tfun.Justknowthatgoingin.Otherdaysarepeachesandcream.
Thismeritocracyplaysoutonalargescaleaswell.LehmanBrothers,before
headingofftothegreattradingroominthesky,wasaclassicWallStreetsuccess
story.Insideandoutside,itwasameritocracy.TheywantedtooneupGoldman
Sachs-everyonehasGoldmanenvy.Lehmanneededtogenerateasgoodareturn
onequityandearningsgrowthsotheycouldwinthemeritocracygameandget
paid in spades. How daretheBearStearnsCEOmakemorethanours, let alone
Goldman’s!Let’sleverthissuckerupwithmortgagebackedsandcreateatrillion
dollarbalancesheet.Ifnotus,who?Andbytheway,veryfewpeopleatLehman
really understood how upper management was playing this meritocracy game
withtherestofWallStreetwiththerankandiles’careers.Lookcloseenoughat
yourfirmandyou’llseesignsofthisallovertheplace.
Unfortunately for Lehmanandthe rest ofus, when that tradewent south,
and their creditors pulled their short term inancing, (OK, Jamie Dimon at JP
Morgan was particularly egregious pulling a $5 billion plug,) the ugly side of
meritocracy reared its head. You lose money, you’re out. Goodbye. It was nice
knowing you. Every single person working at Lehman knew this personally, or
should have known. That’s the giant sword hanging over everyone’s head, the
stench of fear that keeps the game going and going.You’ve got to usetop 1%
percentilesmartsandwin.Ifyoudon’t,you’retoast,soyou’llworkharder,think
harder, and of course play harder with your winnings that everyone else. The
outsidemeritocracydownsidebecametheinsidemeritocracyhomicide.
It’llhappenagain.Hopefullynotatyourfirm.
LehmanandBearStearnsandanindependentMerrillLyncharegone,sure,
butWallStreetandthemeritocracyliveson.
Useittoyouradvantage.
***
Oneofthebiggestconcernsyou’llhavewhenyoustartonWallStreetishow
to deal with the people you work with. Are they looking out for your best
interest?Aretheyfriends?Oraretheytryingtoscrewyouateveryturn,taking
credit for what you do and stabbing you in the back like in the real world of
corporatepoliticsandpettiness.Yesandyesandyes.
You have to watch out for yourself, of course, but the nice thing about a
meritocracyisthatyou’llberewarded,onewayoranother.
If you have the smarts, you are going to kick ass. At irst, others will, er,
appropriateyourworkastheirown.Don’tletitgettoyou.Putyourheaddown
andkeepcranking.Whensomeonestealsyourworkoryourideas–ithappened
tomeallthetime–eventuallywillbeinasituationwheretheywillhavetocome
upwithsomethingontheirown–andtheywillbarf,screwitup,digahugehole
forthemselves.
It’s the ongoing process of making money that has value, not the one off.
LaterI’lltalkaboutbeingahero,butevenbeingaheromeansconstantlybeinga
hero,notjustonedayandthengoaway.
Trust me on this one – if you do something well, the folks above you will
igureoutitisyouandrewardyouhandsomely(moreaboutthatonthesection
ongettingpaid.)
Atirst,someonewillmakemoremoneyoffyourworkthanyoudo.That’s
capitalism, by the way. But over time, you will have to be recognized for your
work,berewardedinthemeritocracy,elseyourfirmriskslosingyou.
I had a guy that would constantly take my ideas and package them as his
own.Inconversations,inwriting,allovertheplace.Itinfuriatedmebuthehad
been there 20 years and I was there just one or two. I inally couldn’t stand it
anymoreandcomplainedtosomeone.Theyjustlaughed.“Don’tworryaboutit,”I
was told, “he’s your best marketing guy at the irm. Everytime he opens his
mouth,everyoneknowsit’syourideas.Helookslikeanidiotandyoulooklikea
hero. Just put your head down.” I see him on CNBC every once in a while. His
ideasaren’tasgoodastheyusedtobe!
WhatI’mtellingyouistoigureoutthemeritocracy,howitworksandthen
bepatient. Not decadepatient, but a few months or even years patient. Things
happen fast on Wall Street. When you igure out how to make money for your
irm, the path above you will clear out rapidly for your ascent. Ah, but we’re
gettingaheadofourselves.
MakeaGoodFirstImpression
OK,ifthatdoesn’tscareyouoff,you’rereadyforthenextstep.Gogetsome
clothes.Women,Ican’thelpyou.Men,indthemostmiddleoftheroadsuitsyou
canind.Don’tshowupinaCanaliorArmanisuit.Badimpression.Butalsodon’t
showupinaJFerrarsuityoujustpickedupatJCPenney.HickeyFreemanissafe.
You won’t embarrass yourself with Calvin Klein, Joseph Abboud, Perry Ellis,
KennethCole.NavyBlue.CharcoalGray.Notaupe,please.
Getsomewhiteshirtsandlightblueshirts.Acoupleofredties.Blackshoes.
Done. You can play dress up after you’ve been there a few years.Eventually
wangleatriptoHongKongandthengetittedforasuitmadefromBritishwool.
It’lllastforever.
Like allnewjobs,you’reshoeswill beslipperyon theplushcarpets ofthe
receptionarea.Noteit.Moveon.
It may takehoursto get through human resources. They’ll take your
ingerprintsandsentthemtotheFBI.Youcan’tworkonWallStreetifyou’veever
been arrested for forgery. Makes sense, kinda, from the days of handling stock
andbondcertiicates.Sotheystilldoit.Bereadytoexplainanyoldembarrassing
arrest records (I had to!). You may also have to take a drug test. Stick with
SouthernComfortforthemonthbeforeyoustart.
Then you’ll get a pep talk in a crowded conference room with some big
honcho,beforebeingplacedatatradingdeskortableorcubicle.Nomatterwhat,
tellthemyouneedadualscreensetup.Maybeevenfour.Don’texplainwhy,it
willgiveyoualittlemystique.
You’llimmediatelynoticethattheirstwordsthateveryonesaysthatstops
bytosayhelloorthatyougetintroducedtois:“WelcomeAboard.”Hasanicering
toit.Feelslikeacluborfamily.Don’tbemisled.It’sawayofsomeonereminding
youthattheyhavebeenworkingtherelongbeforeyouarrived.Onyoursecond
day,everyonethatlooksnewyoushouldgreetwithahearty“WelcomeAboard.”
Itwillputthemintheirplace.
Inevitably,you’llbeinvitedtolunchbysomeone.Makesureontheirstday
that it’s your boss. It’s another good tradition so the boss can impart their
expectationsandatleastpretendtheyareincontrolofyourfuture.Nodalot.Ask
somegoodquestions.Andthenplothowyouaregoingtobethatperson’sboss
someday.
You’ll most likely get invited to happy hour. Deinitely go. Even if it’s on a
Monday. Let others buy you drinks. It will make them feel important. Don’t
overdueit. We’ll get to keeping your reputationlater. There’s plenty of time to
showoffyourbeerpongchuggingskills.Justnotweekone.
Myfavoritetraditionistheirstbigdinner.Fancyrestaurant. Ben Bensons
orSmith&Wollensky’sorPalmToo.20ormoreco-workersatabigtable.Several
waiters fawning over the group. Lots of bottles of expensive wine. Really
expensive wine. Everyone is happy and telling you what a great place you’re
workingatandthey’llwatchoveryouandwearegoingtokicksomeassselling
double secret derivatives of some sort.It should be pretty laid back. You may
think all the old-timers are sizing you up, but you already have the job. Relax.
Takethetimetosizethemup.Whoyoumightwanttoworkwith?Whoyoumight
trust?
Mostimportantly,enjoyyourself–becauseyou’repaying.Thisisnotsome
metaphor. You are actually paying. All the new folks get stuck splitting the bill.
Betterhopethereareafewotherslikeyouatthedinner.Yourcut willbeinthe
thousands.Thenextdayyouwilldiscreetlyaskaroundhowtowrite-offthebill.
Thereisnogoodanswer.Yourbossisnotgoingtoaccepta$3000expensereceipt
for an unoficial company dinner, even or especially if your boss was at the
dinner.Ittookmeatleastsixmonthsoffaketaxiridesandclientlunchestohack
downmybillfortheBigDinner.
And forgoodness sake, no matter what you do–happy hour,bigdinners,
stripclubs–actlikeyou’vebeentherebefore.
Notcooltobarfatyourirstcompanyevent.Ordolamingshotsandhave
yourpantscatchonire.OrhitonthewaitressatLeBernadin.Aratherfamous
WallStreeteconomistgotlostatRick’sCabaretinHoustonandcalledasalesman
at4a.m.to pickhimup andbring himbacktothehotelbecause hewasoutof
moneyspentontoomanylapdances.
Yourreputationisallyouhave.I’llgetintomoreaboutthatinabit.Butat
leastfortheirsttimeyoumeetyournewco-workers,havethemcomeawaywith
asensethatyouaresmartandresponsibleandgoodtobearound.Funcancome
later.
UnderstandtheBigPicture
SowhatthehellisWallStreetanyway.
ThanksCNBCandCNN,mostpeoplethinkofWallStreetasbaldinggreedy
men in ugly solid-colored suits yelling at each other and throwing litter on the
looroftheNewYorkStockExchange.Ofcourse,that’snotevenclose.Theymight
as well be holograms from Disneyland’s Haunted Mansion, just a hangover of
years gone by. Or maybe the better view is that Wall Street is a bunch of
stockbrokers, calling you at dinnertime, trying to put you into a few shares of
somehotIPO.Orsomesleekbanker,(mostly)guysinthegrayArmanisuits,blue
shirtswithwhitecollarsandHermesties,payingthemselvesjillionsofdollarsand
thenjettingofftoLondontoclosesomeimportantdealtoleverupaportfolioof
mortgage backed derivatives that end up almost blowing up the world. Closer,
butnotquite.
Sowhatisit?Iliketousethisline:
From40,000feet,WallStreetisaboutprovidingaccesstocapital(foramodest
fee.)
WhenIgetablankstareback,Itrythisone:
MoneysloshesaroundtheglobeseekingitshighestreturnandWallStreet’sjob
istohelpallocatethatcapitaltowhereitwilldothegreatestgood(foramodest
fee.)
Repeat that often enough and except for the fee part, it almost sounds
magical.Likesomealtruisticutopiandream.
Hardly.Moneysloshingaroundusedtomeangoldonsteamships,butnowit
surfs around in nanoseconds along lightwaves. Using fast computers and fast
communications, the stock and bond markets trade every weekday and,
sometimesviolently,pickstheeconomy’swinnersandlosers.Actually,it’snotthe
market,it’syouandme,ourmutualfundsandpensionplans,thecollective‘we’,
thatdothepickingviaourbuyingandselling.It’snicetobeneeded.Youmaynot
evenrealizeit,but,yes,magically,thevalueofcompanieswithgreatprospectsgo
up,meaningtheycanraisecapitalmuchmorecheaplytohiresmartprogrammers
orbuildanothersolarpanelfactory.Thelipsideisthatthepriceofcompaniesin
doing all the wrong things, think General Motors and now Kodak, go down,
starvingthemofcapital,apunishmentforscrewingupuntiltheydisappearordo
something to turn themselves around. By inding the right price and heaping
capitaltothoseitthinksdeserveitandstarvingthosethatitthinkssuckwind,the
stockmarketdoesthedirty workofforcingthehiring andiring managers and
green-lightingorkillingprojects.Prettycool.
Onthestreetlevel,ofcourse,WallStreetisalotnastier. WhenIthinkofWall
Street, I think of alpha dogs generating revenue at all cost, getting deals done,
ighting formarketshareagainst alltheother irms,and thenattheendof the
year, the political knives come out trying to carve up the ever growing bonus
pool,thoughofteneachother.
***
Solet’sgoback.
It’sbeensaidthatastockexchangecanonlybeaslargeasavoicecancarry.
On May 17, 1792 after years of shouting out on the street, a group of 24
prominentbrokersmetunderaButtonwoodtreeatwhatisnow68WallStreet,
anddecidedtomoveindoors,sotospeak.TheycreatedtheNewYorkStockand
Exchange Board, copying European exchanges and“pledge ourselves to each
otherthatwewillnotbuyorsellfromthisdayforanypersonwhatsoever,any
kindofPublicStock,atleastthanonequarterofonepercentCommissiononthe
SpecievalueandthatwewillgivepreferencetoeachotherinourNegotiations.”
Thisisclassiccollusionthat,wrappedandhiddeninregulatorylanguage,pretty
muchexiststothisday.
Corporationsusedtoonlybeabletoborrowmoneyfrombanks.Butsmart
bankerssoonrealizedthatahighstockpricemeantthatcompaniescouldsellto
thehungrypublicsomemoresharestoraisemoneyforexpansion.Thehigherthe
stock price, the less shares that needed to be sold and the cheaper the cost of
capital.Thisishowthatcapitalallocationgameworked.Unlikeabank,youdidn’t
havetopaythemoneyback.Youjusttradedapieceofpaper(astockcertiicate)
inexchangeforcashyoucouldspend.Butthosenewownersgotacommensurate
shareofyourprofits.Hencethetradingofshares.
Allgood.
Investment banking became a very lucrative business. Outside of phones,
somecomputersandprintinganIPOprospectusortwo,allofWallStreet’scosts
are people. It’s a knowledge business. They’re not buying steel like General
MotorsordrillingforoillikeExxon.Instead,itwasalwaysherdsofsmartpeople
like you inding new ways for corporate America to access markets for growth
capital.
When Kraft wanted a new Velveeta factory, they don’t have the time or
expertise to round up the money from pension funds or individuals, let alone
tradetheirshares,sotheypayafewpercentagepointstoWallStreettodoitfor
them.Moresoforthenextsolarcellcompanies,WallStreethasalwayslenttheir
reputation to get complex deals done,again,for amodestfee. It almost seems
quaint.
Commissions on tradingshares used tobe ixed. At 75 cents a share. Wall
Streetirmsmadeafortune,eventhoughtheNewYorkStockExchangewasstilla
people intensive exchange.In the days of ixed commissions, almost everyone
whoworkedonWallStreet(andthereweren’tthatmany)rodearoundinlimos.
Really.
In 1971, Arthur Levitt, who much later became chairman of the SEC, was
NewYorkstatecontrollerandtrusteeofthestate'sCommonRetirementFund.
Tiredofpayinghugecommissionstomoveinandoutofstocks,Levittdemanded
membership in the NYSE so he could, in effect, get a rebate on their onerous
commission rates. The NYSE barred the doors. So he took his problems to
Washington.Reformwasintheirairafterthenastybearmarketof1974.The
SecurityExchangeActof1975didawaywithixedcommissionsontrading,the
so-called “Big Bang,” but also mandated an electronic National Market System
linkinglistedandoverthecountermarkets.NASDAQhadbeentradingoverthe
counterstocksinalimitedway,since1971.ButtheNYSEstillheldamonopoly
onlistedshares.
Bythe1980’s,commissionswereprobably6centsashare.Todaytheyare
oftententhsorhundredthsofacent.BigBangindeed.Itchangedeverything.But
italsodemocratizedthestockmarketandWallStreet.Everyonecouldbepartof
thefun.
Fromthat 1792ButtonwoodAgreementonWallStreetuntilabitafterthe
BigBang,irmsretainedproitstobuilduptheircapital.Partnerswereoftencash
poorbutpaperwealthywithhugesumsbuiltupinirmspaidoutatretirement.
Corporate clients were almost exclusively Fortune 500 and investors were big
banks.Notmuchriskthere.Backinthedaysofprivatepartnerships,WhiteWeld
orBrownBrothersorevenMorganStanley,thatwasine.Theytradedstocksand
madegoodmoney.TheyofferedM&Aadviceandgotpaidhandsomely.
Duringthedeadyearsofthemidtolate1970’s,asthenascentmutualfund
industry took market share from sclerotic bank trust departments, Wall Street
neededmorecapitaltotakepositionstofacilitatebigblocktrades.ButinAugust
of1983,thestockmarketandtheU.S.economytookoff.Sodidmutualfunds.And
Silicon Valley. And biotech. And a massive service economy. More capital was
needed to fund the growth of great companies Think of all the technology
companies that didn’t even exist in 1980. Funky companies like Intel and
Microsoft and Compaq weregoing public, requiring roadshows toexplain what
theydo.Biggerdealunderwritingsmeantbiggerproits,butrequiredhugepiles
ofdough.
Wall Street partners had to pay for memberships in Greenwich country
clubs,sopartnerships couldn’t retainasmuchearningsas theyneeded,sothey
begantotapthosesamepublicmarkets,andwentpublictoraisehugebucketsof
capitaltohelptheirclients.
The last holdout inally gave inwith the Goldman Sachs IPO in1999. This
wastheendoftheeraofprivateWallStreetpartnerships.Whatagreat25year
run!
OK,that’stheniceview.Hereisthecynicalview.AtWallandBroad,upand
downSixthAvenueoranywhere,WallStreetisreallyjustandhasalwaysbeena
compensation scheme.Firms generatesales, and employeesgethalf themoney.
Yes,half.Therest,afterexpensesgotoshareholders.Sweetdeal.
Howdidtheypullthatoff?Aftergoingpublictoraisehugeamountofcapital
to run their investment banks, partners became managing directors (public
companiesdon’thavepartners.)Butahugequestionloomedoverthistransition:
How to get paid? On the assumption that irms could make 20% operating
earningsandsimilarreturnonequity,theywouldsetaside50%ofrevenuesfor
compensation–itis now thenorm. Inotherwords,thebusinessof Wall Street
earns70%oneverydollarofsales.BetterthanMicrosoftorGoogle.Eveninan
awful 2008, over $100 billion in bonuses was been set aside to be paid in
December.Hencethepopulistrage.
Shareholders bought into this compromise and did well as stocks of Wall
Streetirmsboomed.Ofcourse,theguysatthetopofWallStreetdidevenbetter,
grabbingadisproportionatechunkofthe50%compensationpool,buteverybody
didwellupanddownWallStreet.Remindsmeoftheoldstorythatwhenasked
why he makes more than President Hoover, Babe Ruth famously spoke for all
WallStreettitans,“WhatthehellhasHoovergottodo withit?Besides, Ihada
betteryearthanhedid.”
Averysubtlechangeruinedtheparty.ThesamePCandInternettechnology
thatwassweepingcorporateAmericaandgettingridoftellersandtravelagents
andsecretariesandtypesetterswasalsoinvading WallStreet. Nooneneededa
brokeranymore-youcoulddoitallonline.Tradersatirmswerebeingreplaced
byelectronictradingsystemsthatwerefaster,cheaperanddon’tshowuplatefor
workhungoveraftertakingclientsouttoSmith&Wollensky’sSteakhouse.
The whole reason Wall Street got into trouble in the irst place is they
promised20%operatingproitstotheirshareholders.By2002,WallStreetirms,
despitebeinglushwithhugebalancesheetsofcapitaltogeneratereturnswith,
were no longer making money in their bread and butter business of stock and
bond trading, investment banking and money management. Too much capital
chased these once lucrative businesses. Plus, that nasty transition of electronic
and often automated trading lowered proits and obsoleted traders. Good for
individual stock investors, but bad for Wall Street, which found themselves
overcapitalized.
Here’swhereitgetsinteresting,andabitscary.
The one group making money were these weird guys creating exotic
securities,derivatives,piecesofpaperbackedbypoolsofassets,maybeairplane
leases,orhomemortgages.Theneatthingaboutderivativesisthatnoonebutthe
personwhocreatedthemknowswhatthey’reworth,soyoucansellthemathuge
markups.Woo-hoo.HugedepartmentswerecreatedandstaffedupalloverWall
Street to securitize anything that moved. This is why over half of Princeton’s
graduatingclassesinthemid2000’sendeduponWallStreet.
WiththeFedforcinglowinterestrates,thehighertheyieldofthesefunky
newsecurities,thebetter.
Sub-prime home mortgages, because of higher risk (ooh, don’t say that
word)hadhighyieldsandmovedtothetopofthelist.Whennotenoughofthese
loans could be bought from banks, irms like Bear Stearns and Lehman set up
entireloanoriginationsubsidiaries,andintrueWallStreetstyle,wereaggressive
andquicklyrosetothetopofthemarketsharetables.Ifyouwanttoknowwhy
Wall Street CEOs made so much, it wasn’t from trading your 1000 shares of
McDonalds.
Still,thoseprofitsweren’tenough.
Whattheheckdoyoudowith$700billionandstillmake70%marginson
revenues (with that 50-20 employee-shareholder split)? Their customers were
making great money buying Wall Street’s derivatives. Why should banks and
pensionfundsandhedgefundshaveallthefun?Whataperfectuseforallthat
capitalontheirhugebalancesheetsandcheapinancingfromlowinterestrates.
Wall Street, en masse, just boughtthesehighyieldingderivativesfor their own
account.Atetheirowndogfood,ifyouwill.
This, of course, was a major dumb shit move. The sausage maker, who
knowswhatgoesintothesausage,nevereatshisownsausage.
***
Itwastheeasytrade.Borrowat3%andmake6%,or8%or10%.Theyliked
itsomuch,theyleveredup.Meaninginsteadofjustborrowingadollarforevery
2dollarofassetstheyown,whichbythewayisthe50%marginrequirement,for
2:1leverageforyouandmetobuystocksfromtheseirms,theyborrowed20to
1, 30 to 1 and even 50 to 1 if they could get away with it. And man, it was a
lucrative trade. The math isn’t quite perfect, but these “sure thing” mortgage
backed securities each had net margins of 2-2 ½%, and then they used 30:1
leveragetogettothatsame70%.Sowhynot?
I’ll tell you why not. Because all of a sudden, Wall Street is no longer a
business of traders or stock brokers or investment bankers, it’s a giant hedge
fund.Andtheyhavenoideawhattheyweredoing.None.Iranahedgefundfora
lot of years and learned rather quickly that if a trade was too good, one that
everyonewasdoingit,thatIshouldabsolutelyturnaroundandrunforthehills.
Butnooneon WallStreetdid.Thespreadsheetslashedgreen.Riskwasa four
letterwordbestnotsaidinpolitecompany.
Wall Street became hedge fund cowboys and loved the spoils, until a tiny
little downturnin housing madeeveryoneget out ofthepoolat thesametime.
Deleveraging a 30 to 1 leveraged balance sheet is not easy, nor pretty when
everyoneisdoingitatthesametime.Andturningcompaniesbellyupovernight.
Bear Stearns gone, WaMu too, into the belly of JP Morgan. Wachovia into
WellsFargo.FannieandFreddiearethenewU.S.DepartmentofMortgagesand
areclosingtheirK-Streetofices.Lehmanisdustinthewind.AIGinapenaltybox.
Merrill Lynch is a subsidiary of Bank of America, which barely survived their
purchase of Countrywide Mortgages. They didn’t change their name to Lynch
AmericaCountrywide.Theyshouldhave.
Now we have Dodd-Frank reform and Volker rules and Occupiers nagging
the1%erstogivebackorgiveitup.
But you don’t have to legislate lower compensation for Wall Street, it’s
already in the cards. As bank holding companies, leverage is stuck at closer to
10%. Those trading businesses that didn’t make much money still don’t. Wall
Street is slowly going back to the future, classic investment banking which will
takealotlesspeople,halfasmanyasatthepeakof2006-7.Feelluckytohave
yourseat.
Deleveraging means smaller balance sheets, a lot less revenue and much
smaller compensation pools. But not to worry. Smart people always igure out
how tomakemoney.Iftheycan’tatWallStreetirms, theycanat hedgefunds,
private equity and even venture capital. It will be logged constantly, but don’t
countoutWallStreet.Thoseleftstandingwillhelpraisegrowthcapitalforgreat
companiesworldwide,andigureouthowtogetpaid,thoughperhapsnotinthat
order.
SonowWallStreetconsolidates.Shouldyoucare?Notevenforaninstant.I
spentyearsonWallStreet,competingagainstscoresandscoresofirms,always
wondering what they all really did. E.F. Hutton. Shearson, Drexel. Heck I even
worked for PaineWebber in my early days (daze?) on the Street. All gone. And
nobodymissesthem.
AndthenewWallStreet?There’sonlyonedirection.It’sbacktobasics.Not
quite back to the old white shoes - blue blood partnerships of the past but
certainlythatbusinessmodel.Withalotlesscapital,sitontheedgeofthestock
marketandprovideaccesstocapitalforthenextsetofgreatcompanies.Take‘em
public,bank‘emandgrowwith‘em.Itmaynotbeasexcitingasthelastdecade,
butitsurebeatstherealworld.
At the end of the day, WallStreet is not about the names on the door, it’s
aboutthepeopleinside.Thosethathaveanoseformakingmoneywilljoinother
irms, or hedge funds or start their own shop. The truemoney makers all ind
jobselsewhere.Youwanttobeoneofthose.Themiddlegroundofworkerbees
see disruption but some are eventually absorbed into the reconstructed Wall
Street.ThebottomtiergoworkatFootLocker.
FindTheRightRole
Notwantingtohuntinthebackroomforsize11ChuckTaylorAll-Stars,you
betterfindsomethingyouaregoodat.
On Wall Street, there are traders, bankers and salesmen. An old adage on
WallStreetsuggeststhewaytogetthebesttraders is totake ayellowcab into
BrooklynorQueensandhiretheirstthreeguysyouseewhenthemeterreads
$10.Rough,toughandstreetsmart.Investmentbankers,ontheotherhand,are
relationshiptypes,andshouldcomefromtheinestbusinessschools-Harvard,
WhartonandmaybeColumbiainapinch.Andsalesmen?Usedcarsandaluminum
sidingarerelevantexperiences.
Ok, it’s an old adage. Today, trading on Wall Street requires and intimate
knowledge of computer technology, algorithms and a sense for pricing
relationshipsthatplayoutin4ormoredimensions.Streetsmartsstillcount,but
onlycoupledwithtechsmarts.
Bankers are still over-represented by the Ivy League, but no longer
exclusively. And salesmen are pushing increasingly complex stories or exotic
instrumentsthattheyhavetoscrambletounderstandwhattheyaresellingjusta
littlebetterthanthecustomerbuyingit.
Hopefully, you’ll get a chance to check out all parts of Wall Street before
iguring out what you are best at. People do get pigeon-holed. Once a banker,
alwaysabanker,butdon’tletyourselfgetstuckinsomedead -endrole.Checkout
whateveryoneelsedoes.
IcomefromthestocksideoftheStreet.Thebondandderivativesidearenot
thatmuchdifferent,intermsofjobsandrolestoplay,sodon’tgetfooledbymy
overrelianceonequityreferences.
Traders:
That rough and tough historyfor tradersmeant Wall Street loved to hire
athletestoworkastraders.I’veworkedwithOlympichockeyplayersandigure
skaters, NFL lineman, championship squash players, basketball coaches and on
andon.Youcanimaginetheoverdoseoftestosteroneonthestress-illedtrading
loor.Tradersdesks are littered with Rolaids and a collection of Lucite
tombstonesfrompastjunkdeals.
Ontheselarge,opentradingloors,theywouldoftengoaftereachotherand
ightswerecommon.OnesalestraderfromQueensnamedDenniswasthealpha
maleonthetradingloor.Dennishadabigbulgingneckandamassivechestthat
lookedoutofplacepouredintoatailoredshirtwithatightcollar,ayellowpower
tie,andbrightsuspenderswithfootballhelmetsonit.Ifhedidn’tlikewhatyou
were doing, like ripping his client off on a trade, he would walk over to your
turret,prophisfootandmassiveleguponyourtradingstation,maybekickover
yourdisplayandstartchantingJ-E-T-SJETSJETSJETSJETS.Noteveryonebacked
down,andbloodwouldoccasionallyspill.Seriously.Allinaday’swork.
Thisis,uh,discouragedthesedays.Butitwillhappen.
Howdoyoubecomeagoodorevengreattrader?Bysensingwhatthoseon
the other side of the trade are thinking. Are they building a huge position so a
stock is going to keep going up or just tweaking around the edges? Are they
dumpingastockbecausetheyknowsomethingiswrong?Aretheypanicselling,
pukingoutapositionatallcostsbecauseofamargincallwhichmeansthestockis
abouttobottom.
Traders are often facilitating a trade for clients. That’s their job. But even
withtheVolkerRulebeingimplemented,irmstradefortheirownaccount.They
callitsomethingelse,hedgingglobalrisk,butyoucanmakemoneyfortheirm.
Greatwaytogenerategoodwillandcashbonuses.
Buteventhesmartesttradersgetfooled.Maybethesmartestgetfooledthe
most.Marketsgetirrational.Everytraderworththeirsaltknowsthisorlearnsit
quickly.Theoldadageisthatthemarketcanstayirrationallongerthanyoucan
stay solvent. This is why irms put trading limits on traders or cumulatively
trading desks. There is a irm-wide limit, known as VaR or Value at Risk – the
mosta irmcouldloseonanygivenday.Thebetteryouget trading,thehigher
yourpersonallimitandthebiggerchunkoftheirm’scapitalyougettoplaywith
andturnintomoremoney(orendupasasmokingholeintheground,seeNick
LeesonandJPMorgan’sLondonWhale.)
Bond trading is a little different, but not much. Again, trading government
bondsandmunisandcorporatedebtismostlyfacilitatingtradesforclients.But
thereisnoexchange.Thesearenegotiatedtransactions.It’syouagainsttheclient,
eventhoughyouareprovidingaservicefortheclient.Yourjobistogetthebest
price for your irm. Some view this as screwing the client. Very confusing for
outsiders.
HereisaquotefromBloombergNews:
Unlike equities, ixed-income trades typically are privately negotiated
outsideexchanges,increasingthefeestraderscollectbymakingbidsandoffers
becausethey’remoredifficulttoexecute.
Tomakemarketsindebtsecurities,bankstypicallyrisktheirowncapital
to buy assets from clients before lining up someone else to sell them to,
sometimesmakingbetsonthedirectionofmarkets.Thenew[Volker]rulesare
curbingthat,turningtradersmoreintomiddlemen.
Don’tthinkaboutittoomuch.Theclientknowsthedeal.
Bankers:
Wall Street plays an indispensable role providing access to capital, so U.S.
companiescanlaywastetocompetitioninworldmarkets.Andallforthatmodest
fee,(yeahright.)
A little history: at irst, it was white shoe, blue-blooded partnerships that
ruled the Street, providing a gateway to the wild and wooly market. When
Proctor&Gambleneededtoraise$100millionfortheirnewDr.Pepperlavored
toothpaste, the irm ofArntwe,Bornwell and Howemadesome phone calls and
placedshareswithafewfriendsfora$5millionfee.Butthatbluebloodranred
inthe Streetwhen thego-go market inthelate'60'sgotout ofhand with30%
annualvolumeincreases.Settlingtradesmeantliterally sending out certiicates.
Clerksinbackoficescouldn'tmovepaperfastenoughtosettletrades.Customers
refusedtopayuntiltheygottheircertiicates.Themarketwouldcloseonedaya
week to catch up on paper shufling. IBM and others solved the trade-clearing
problem,butbetween1969and1970,acreditsqueezemeant160partnerships
onWallStreetwentbellyup.
Partnershipscombinedintobigirms,manywhowentpublictobeableto
affordmainframecomputers.WhenIntelwentpublicin1971,ittookmorethana
few phone calls to raise money for the creator of dynamic random access
memories,weird stuffback then. White shoes gaveway toroadshowsand the
hiringof analyststopickwinnersandlosersfromnewfunkyindustries.Bigger
wasn't just better, it was critical. Somewhere along the way, though, these big
irmslosttheirsoulsandinvestmentbankingbecameadrabcommodity.Bythe
1980sWallStreethadbecomeitsownworstnightmare:undifferentiatedmenin
grayflannel(Armani)suits.
Bankersrarelybrokethemoldandthosethatdidwongreatsuccess.Whena
Fortune50irminvitedWallStreetirmsintogiveadviceonadeal,allbutone
team of bankers pulled all-nighters for a 200-page pitch book.If you’re an
investment banking analyst or associate, the words ‘pitch book’ are like
fingernailsonachalkboard.
Robert Greenhill, who eventually became CEO of Smith Barney, lew in by
himselfonMorganStanley'sbehalf,pulledasinglepieceofpaperoutofhissuit
pocket,suggestedthreegreatideasandleft.Hegotthebusiness.
Investment banking is a relationship business. Once you have the
relationshipwiththetopexecutivesofairmtheCEOandCFOondown,thetrick
istokeepintouchandofferwaysforthemtoaccessthecapitalmarketsinclever
ways. Their employees need to sell shares? Offer a suggestion. They need to
inanceanewdivision,offersomethingunique.Thenyou’llbetherewhenabig
financingtakesplace.
Unlike the rest of Wall Street, investment banking requires an MBA.
Traditionally,youworkatairmwithjustabachelor’sdegreeinapositioncalled
analyst(nottobeconfusedwithresearchanalysts),thenquitfortwoyearstoget
your MBA, and then come back (though usually at a different irm) as an
investment banker –probably as an associate until you get promoted to vice
presidentthenirstvicepresidentthenmanagingdirectorthenseniormanaging
directoretc.Thejobisthesame,thetitlesjustprovideapeckingorder,though
mostlybasedonseniority.
Forashortpartofmycareer,Ipretendedtobeaninvestmentbanker(untilI
realized you had to be nice to people). The only thing I was good at was
positioningcompaniesfortheirinitialpublicofferings,becauseIiguredoutthat
investorsneededtobefedthreebulletpointsin30seconds.That’sright,forall
the complications in telling a story about a company, the portfolio manager at
FidelityorT.RowePricehasaprettyshortattentionspan,thelengthofaphone
callfroma salesman.Soyou havetoboilitdown –3 bulletpoints inunder 30
seconds.It’skindalikethefamouselevatorpitchtoventurecapitalists
Fortunately,thebulletpointswerealwaysthesame.Acompanyneeded:
1. Amonstermarketintowhichtosell.
2. Anunfaircompetitiveadvantage.
3. Abusinessmodeltoleveragethatunfairadvantage.
That’sit.IstillsitthroughIPObankingpitchesknownasbakeoffsorbeauty
contests.Somepoorinvestmentbankinganalystisupallnightputtingthepitch
booktogether.Youcantellwhotheyare,theonesyawningatthemeeting.Rarely
docompaniesgetpositionedright.3bullets,30seconds.Icouldmakeafortune
justpositioningcompanies.Solet’skeepthisbetweenus,shallwe?
Sales:
Stockstradeeverday.Bondstradeeveryday.Derivativestradealmostevery
day.Butnewsdoesn’tcomeoutthatoften.Companiesputoutquarterlyearnings
reports.Economicdatacomesoutoften,butnoteveryday.
WallStreetemploysgiantsalesforcestoillinthesilence.Therejobistosell
some idea to clients, and hopefully get them to trade with your irm. There is
equity sales, sales traders, bond sales and all sorts of combinations and
permutationsinbetween.Likeanyreallifesalesjob,themoreyousell,thebetter
youdo.It’salsoarelationshipjob.But since tradingcommissionsaretiny (and
you have to share them with the actual traders), the real payoff from sales
happenswithdeals,especiallyinitialpublicofferings,IPOs.CommissionsonIPOs
are7%(FacebookandGoogleweretheexceptionat1%.)Butanytimeacompany
sellsequityorbondsorsomefancyderivative,thesalesforcemakesmasscallsto
clientstryingtogetthemtobuythedeal.
Butyoucan’tjustcallupwithdeals,hencetheneedforsalesmantostayon
topofjustabouteverythingandkeepinconstantcontactwithportoliomanagers
and money managers and analysts on the buy side (and yes, get called asshole
when something goes wrong) so they have that warm and fuzzy relationship
whentheinvestmentbankersbringthedeal ofacenturyforthemtosell(they
arealldealsofthecentury!)
If youarein sales,youdoalot ofschmoozing.KindalikeMad Men,lots of
great lunches and boozy dinners – Broadway shows and concerts, whatever it
takes. There are some restrictions because lots of clients expected to be
schmoozed so much they would demand great baseball tickets in exchange for
doingacertainamountofbusiness.
Youdon’teverwanttobecaughtdoingcreditcardsales,meaningthatyour
only value is in taking clients out and running up the tab on your or your
companiescreditcard.Youwanttobeknownassomeonewhoadsvalue,offers
uniqueinsightand,whattheheck,let’sgrabanicelunchandthatnicebottleof
wine because I’m the client and you can expense it an it’s just Uncle Lloyd
(Blankfein)orUncleJamie(Dimon)whoarepaying.
Syndicate:
When IPOs, like Facebook, are completed, someone has to allocate all the
shares to clients, both institutions like Fidelity and to lucky individuals. That
someoneisasyndicatemanager.Thequaliicationisthatyouhavetobegoodat
addition.TheWallStreetadageaboutsyndicatemanagersisthattheyaretoolazy
tosellandtoodumbtotrade.
Analysts:
Icouldspendpagesdescribinganalysts.That’swhatIdidforwaytoolong.I
wroteabookWallStreetMeataboutit.Readitifyouwanttoknowmore.
Here’stheshortversion:Whenthebullmarkethit,inthesummerof1982,
the pace of initial public offerings quickened. A tech bubble based on the PC
played out in 1983 and 1984. Analysts were rapidly hired to follow software,
CAD/CAM, biotech and a host of new industries like biotech. Institutions
increasingly paid commissions based on analyst coverage, so analysts were
commandedtomake100phonecallsamonth.Asananalystbackthen,Ilearned
quicklythatgettingrankedintheInstitutionalInvestormagazinepolls,whichis
howyougotpaid,wasthegreatleverageforanalysts,youhelpedyourownirms
overall ranking, but other irms who wanted to move up in the rankings then
courtedyou.IoncewasreallyimpressedwhenImetthe#3IIcoalanalyst,only
latertofindoutthattherewereonly3coalanalysts.
Inaddition,thehigheryourankedinII,theeasieritisforyourirmtowin
IPO pitches, what is known as the Bake Off or Beauty Contest. And then, in a
strange circle, the better companies your irm did banking business with, the
higheryouwouldgetrankedinII.
Makephonecalls,getranked,dodeals.Whohastimetoanalyze?
Analysts naturally turn themselves into self-promoting machines. Their
incentiveisaonceayearbonus.Theformulawassimple:Phonecalls=Votes=II
Ranking = Investment Banking Business = Big Bonus. Nowhere are the words
“stockpicking.”EventuallyCNBCandmagazinecoversreplacedphonecalls.
Analysts have lots of clients: institutions, bankers, salesmen, traders,
venturecapitals;thegeneralpublicalwaysrankslastontheirlist.
Unfortunately, analysts are as obsolete as ticker tape machines, as money
managersdotheirownworkandthepublicwillhavetoaswell.
With democratization of inancial markets, we are all analysts now.
Everyonemusttakechargeoftheirownanalysis.Thisisdisturbingtomany,but
itwasinevitable.
Brokers:
Speakingofthepublic,someonehastosellstocksandbondstoJohnQ.Those
institutional salesman can’t be bothered, individuals are too small and not