understanding organisations part II

Tony Greener
Understanding Organisations:
Part II
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Download free eBooks at bookboon.com
2

Tony Greener
Understanding Organisations
Part II
Download free eBooks at bookboon.com
3

Understanding Organisations: Part II
1
st
edition
© 2010 Tony Greener &
bookboon.com
ISBN 978-87-7681-538-7
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Understanding Organisations: Part II
4
Contents
Contents
1 Managing Employee Stress 8
1.1 Introduction 8
1.2 Recognising stress 8
1.3 e organisational cost of stress 9
1.4 Causes of stress 9

1.5 Symptoms 10
1.6 Detection of symptoms 11
1.7 Remedies for stress 14
1.8 e Asian Approach to managing stress 16
1.9 Work Stress 17
1.10 e role of the manager 18
2 HR Management; Recruitment & Selection 19
2.1 Introduction 19
2.2 e inking Performer 20
2.3 STEEPLE 21
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Understanding Organisations: Part II
5
Contents

2.4 Putting it into practice; Case study 23
2.5 HR Planning 24
2.6 e choice of selection methods 30
2.7 Selection testing 32
3 Performance Management 34
3.1 Introduction 34
3.2 Performance Management 35
3.3 Absence management 40
3.4 e return to work interview 42
3.5 What kinds of sickness absence are there? 43
3.6 Managing short term sickness absence 43
3.7 Serious sickness absence 43
3.8 Sta turnover 45
3.9 Putting it into practice 46
3.10 Performance Appraisal 47
3.11 Other types of performance management 49
3.12 Employee Assistance Programmes (EAPs) 57
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