improving training activities for new employees at fpt corporation

CHAPTER 1: INTRODUCTION
1.1. RATIONALE
In the historical development of the social and economic patterns, people are
always regarded as the most important factor, determining the existence of
social development. People always actively create all material, wealth, culture
and society. In our history of national construction and defense, the role of
human factor is also demonstrated.
To promote the industrialization and modernization of the country, starting
from the National Congress VI (1986), Government has proposed the renewal
of the country. From this event, after 15 years of innovation, many businesses
have rightly recognized the importance of the human factor, has proposed a
number of effective measurements to address the relationship between
personal interests - collective interests - social and obtained encouraging
success.
FPT Corporation is one of the leading companies in ICT (Information and
Communications Technology) field. In competitive market, organizations pay
much attention on maintenance and development of workforce quality,
quantity in consistent with the requirements of transport, cargo transport,
production business, ensuring organization’s development and integration,
competition and success in the future. FPT is proud to be home to the largest
number of IT engineers in Vietnam. They are the most precious property to
whom FPT attributes its every success. It is the reason why I choose the topic
“Improving training activities for new employees at FPT Corporation” to be
my graduation thesis.
1.2. RESEARCH OBJECTIVES
Objectives of research study are formulated as following:
• Research some basic theories required for training activities of FPT
Corporation’s new employees
• Review and analyze current training activities for FPT Corporation’s
new employees
• Propose some recommendations to improve FPT Corporation training

activities for new employees
1.3. RESEARCH QUESTIONS
• What are the training activities that FPT Corporation has employed for
new employees?
• What are the effects of new-employee-training activities that FPT
Corporation has employed?
• What are the elements affecting new-employee-training activities in
FPT Corporation.
• What does FPT Corporation need to improve new-employee-training
activities?
• How does FPT Corporation improve new-employee-training activities?
1.4. RESEARCH METHODOLOGY
1.4.1. Research process
Source: Author’s design
1.4.2. Data collection
1.4.2.1. Secondary data collection
Secondary data were collected under desk study form from newspapers,
journals, websites, annual reports, reviews and former research studies related
to training activities within three years (2011, 2012, 2013); and from FPT
Corporation in 2012 and 2013.
1.4.2.2. Primary data collection
Approach Instrument Respondent Information
In-depth
interview
Questionnaire Ms. Ngo Thi Duy Phuong
– Training manager of FPT
FPT’s current
training situation
Corporation
Ms. Nguyen Thi Bich

Ngoc – Training staff of
FPT Corporation
Mr. Bui Minh Tuan –
Training staff of FPT
Corporation
The difficulties
and advantages
when
implementing FPT
training activities
Training plan of
FPT
Awareness about
FPT training
activities
Survey
Questions and
answers
guidelines
50 target new employees
Evaluate the
effects of FPT
training activities
Which training
activity is effective
for FPT new
employees?
Primary data were collected by in-depth interviewing with FPT Corporation’s
training manager and staff and by surveying target new employees of FPT’s
Corporation. Therefore, there are two instruments for analysis method:

 In-depth interview was carried out with 1 manager: Ms. Ngo Thi Duy
Phuong – FPT Corporation training manager; and 2 training staff: Ms.
Nguyen Thi Bich Ngoc and Mr. Bui Minh Tuan. This in-depth
interview was conducted directly by the author. For FPT Corporation
manager, questions are set out in order to evaluate FPT current training
activities. The questions also aimed at the advantage and disadvantage
when implementing training activities for new employees at managers’
view points and the plan for FPT new-employee-training in the future.
For FPT training staff, the questions focused on the advantage and
disadvantage when implementing training activities for new employees
at staff’s view points and the awareness of them on training.
 New employee surveys:
• Sample size
As the purpose of this study, I collected data from new employees which are
chosen randomly based on FPT employee database. The total number is 50. I
sent survey to employees by email and face-to-face.
• Instrument: Survey
• Information: The survey was design to know how new employees
evaluate FPT training program, which kind of training program in FPT
is the most effective and how FPT gains more attention to training
program.
1.4.2.3. Analyzing data method
The author uses Excel software to synthesize the result of the questionnaire.
1.5. SCOPE OF THE RESEARCH
The research was conducted in Hanoi only. In which, the target employees
were selected randomly from FPT head office and subsidiaries in Hanoi.
The secondary data was collected from 2011 to 2013 and the primary data was
conducted in December 2013.
1.6. STRUCTURE OF THE THESIS
Apart from acknowledgement, abbreviation, executive summary, appendixes

and conclusion, the thesis consists of four chapters:
Chapter 1: INTRODUCTION
Chapter 2: THEORETICAL BACKGROUND ON TRAINING
Chapter 3: CURRENT SITUATION ON NEW-EMPLOYEE-TRAINING
ACTIVITIES AT FPT CORPORATION
Chapter 4: RECOMMENDATIONS ON NEW-EMPLOYEE-TRAINING
ACTIVITIES AT FPT CORPORATION