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22 Contents
Unit 1
You and your company
1.1 People in business
Grammar
Present simple of be
Present simple affirmative form
Vocabulary
Daily activities
Communication skills
Introductions
Company profile
Pronunciation
Alphabet
1.2 Talking about your
company
Grammar
Present simple questions and
negatives
Vocabulary
Nationalities
Word families
Communication skills
Giving basic personal information
Socializing
Describing leisure activities
Pronunciation
Word stress
1.3 Company facts and figures
Grammar
Present simple revision


Vocabulary
Word families
Large numbers
Communication skills
Company organization
Presentations 1: Presenting a company
Pronunciation
Weak forms of do and does
Unit 2
Preparing a trip
2.1 Choosing a hotel
Grammar
There is / there are
Vocabulary
Hotel facilities and services
Word chains
Communication skills
Booking a hotel
Making polite requests
Pronunciation
Contrasting sounds: /T/ and /D/
2.2 Flying out
Grammar
Saying the time
Distance and frequency: How far /
long / often?
Vocabulary
Plane travel
Communication skills
Telephoning 1: Reserving a flight

Pronunciation
Cardinal numbers
2.3 Arriving
Grammar
Countable and uncountable nouns 1
Much and many
Have and have got
Vocabulary
Airport procedures
Mind maps
Communication skills
Making polite conversation
Socializing
Unit 3
Away on business
3.1 Finding your way
Grammar
The imperative
Prepositions of location and motion
Vocabulary
Maps and directions
Communication skills
Giving directions
Formal and informal letters
Advice to travellers
Pronunciation
Contrasting sounds /I/ and /i:/
3.2 Going out
Grammar
Like and would like

play / do / go + -ing
Vocabulary
Free-time activities
Communication skills
Inviting
Telephoning 2: Getting through
Making arrangements
Pronunciation
Linking sounds
3.3 Eating out
Grammar
Countable and uncountable nouns 2
Vocabulary
Food and restaurants
Communication skills
Ordering in a restaurant
Recommending and suggesting
BUSINESS BASICS STUDENT’S BOOK
© Oxford University Press www.oup.com/elt
3Contents 3
Unit 4
Meeting people
4.1 Meeting new people
Grammar
Past simple: regular forms
Past simple of be
Vocabulary
Time expressions
Communication skills
Welcoming visitors

Pronunciation
Weak forms of was and were
Final -ed in past simple
4.2 Visiting a company
Grammar
Past simple: irregular forms
Vocabulary
Verb and noun collocations
Itineraries
Communication skills
Writing an e-mail of thanks
Exchanging diary information
4.3 Describing company
structure
Grammar
Present simple revision
Vocabulary
Jobs
Company structure
Communication skills
Presentations 2: A tour of your
company
Unit 5
New developments
5.1 Current activities
Grammar
Present continuous
Present simple vs present continuous
Vocabulary
Company activities

Communication skills
Describing company projects
Pronunciation
Weak forms
5.2 Company developments
Grammar
Present continuous vs past simple
Vocabulary
Describing trends
Graphs and charts
Communication skills
Presentations 3: Referring to visual
aids
Pronunciation
Word stress
5.3 Personal developments
Grammar
What is … like?
Vocabulary
Descriptive adjectives
Communication skills
Exchanging personal news
Talking about a trip
Unit 6
Arrangements
6.1 Making arrangements
Grammar
Present continuous for future
Vocabulary
Speaking and writing dates

Communication skills
Making arrangements
Pronunciation
Ordinal numbers
6.2 Getting connected
Grammar
Present continuous for future revision
Vocabulary
Telephone expressions
Communication skills
Telephoning 3: Taking and leaving
messages
Pronunciation
Contractions
6.3 Arranging to meet
Grammar
Shall we …?
I’m afraid …
Vocabulary
Time expressions
Appointments and meetings
Communication skills
Making and changing appointments
Accepting and refusing
Confirming
BUSINESS BASICS STUDENT’S BOOK
© Oxford University Press www.oup.com/elt
44 Contents
Unit 7
Describing and comparing

7.1 Comparisons and contrasts
Grammar
Comparative and superlative forms
Vocabulary
Descriptive adjectives
Communication skills
Comparing lifestyles and routines
Pronunciation
Weak forms using /@/
7.2 Describing products
and services
Grammar
Present simple passive
Sequence linkers
Vocabulary
Customer service departments
Communication skills
Describing processes
7.3 Evaluating products
Grammar
How … is it?
It’s made of …
Vocabulary
Dimensions and specifications
Communication skills
Meetings: Exchanging opinions
Unit 8
Life stories
8.1 Success stories
Grammar

Past simple revision
Time expressions
Past passive
Vocabulary
Word families
Communication skills
Describing other people’s lives
8.2 Making money
Grammar
Past tense revision
Vocabulary
Financial vocabulary
Collocations
Communication skills
Interpreting headlines
Pronunciation
Dealing with numbers
8.3 Company history
Grammar
Past passive and Past active question
forms
Vocabulary
Company history
Word building
Communication skills
Presenting the history of a company
Unit 9
Dealing with problems
9.1 Making decisions
Grammar

Will vs present continuous
Shall I …?
Vocabulary
Business conferences
Communication skills
Arranging a schedule
Allocating tasks
Pronunciation
Contractions in the future
9.2 Thinking ahead
Grammar
Will for predictions
First conditional sentences
Vocabulary
Advertising and marketing
Communication skills
Comparing product features
Predicting future events
Pronunciation
Contractions of auxiliaries
9.3 Complaining and
apologizing
Grammar
Will vs shall
Vocabulary
Customer problems and solutions
Communication skills
Complaints and apologies
Spoken and written complaints
BUSINESS BASICS STUDENT’S BOOK

© Oxford University Press www.oup.com/elt
5Contents 5
Unit 10
People at work
10.1 Suggesting and
recommending
Grammar
Should + infinitive
How / What about + -ing?
Vocabulary
Managing a small business
Communication skills
Making suggestions
Giving advice
10.2 Responsibilities
and regulations
Grammar
Modals of obligation and permission
Vocabulary
Company regulations
Communication skills
Describing advantages and
disadvantages of jobs
10.3 Checking and correcting
information
Grammar
Can I …?
Would it be possible …?
Vocabulary
Ordering and supplying goods

Communication skills
Negotiating prices
Clarifying information
Letter writing
Pronunciation
Contrastive stress
Unit 11
Getting a job
11.1 Recruitment processes
Grammar
Verb + -ing
Vocabulary
Personal qualities
Job advertisements
Communication skills
Job application process
Talking about likes and dislikes
11.2 Applying for a job
Grammar
Present perfect and past simple
Vocabulary
Curriculum vitae
Covering letters
Communication skills
Writing a CV
11.3 Staff profiles
Grammar
Present perfect and past simple
Finished and unfinished time
Vocabulary

Working life
Communication skills
Expressing preferences
Presenting facts and figures
Unit 12
The world of work
12.1 Changing careers
Grammar
Tense review
Vocabulary
Employment
Communication skills
Job hunting
Pronunciation
Word stress
12.2 Work environments
Grammar
Too and not enough
Vocabulary
Computers
Vocabulary recording techniques
Communication skills
Describing working life
12.3 Saying goodbye
Grammar
Functions review
Vocabulary
Social and work situations
Communication skills
Saying goodbye

BUSINESS BASICS STUDENT’S BOOK
© Oxford University Press www.oup.com/elt

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