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WRITING TASK 1 (how to write)

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WRITING TASK 1
The observation reveals how much comfortable clients feel about the
service of US airlines from 1999 to 2007
As can be seen from the chart, the percentage of satisfaction higher
than the percentage of dissatisfaction. Specially, while the ratio of
satisfaction rose slightly from 65 percent in 1999 to 72 percent in
2007, the ratio of dissatisfaction down strongly, from 32 to 24 percent
over the same period.
It clear from the table that, courtesy of flight attendants had the most
percentage, from 88 to 92 percent. Politeness of check-in/gate agents
was ranked two, from 87 to 88 percent. However, consumer dislike the
politeness of the air staff and plane schedules, and least satisfied with
the seating. Survey illustrated for 2007 show that only 47 percent of
tourist felt good. Price of tickets accounted for 65 percent custonmer
satisfaction. Finally, schedules was only in the midrange, under 80
percent, over the same time.



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