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02 09 answer keys business administration

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Answer Keys
Unit 1 Module A

Activity 2:

Activity 1:
a. P
 ersonal information such as age, marital
status, address and telephone number should
be included.
b. They present a résumé.
c. Because your prospective employers will get an
idea of you through this document.

English: inglés; globalisation: globalización;
companies: companías; corporations:
corporaciones; multinational: multinacional;
complicated: complicado; international:
internacional; convenient: conveniente

Activity 3:
a. 3; b. 1; c. 4; d. 2

Activity 2:
a. 4; b. 2; c. 1; d. 3; e. 5

Activity 3:
a. degree; b. whether; c. prospective; d. skills

Activity 4:
a. In a CV you must write relevant information


about you as a person.; b. Apart from this,
you must also include details about you as a
professional, stating your degree, experience, etc.;
c. Include if you can speak any foreign language
and if you can use a computer.

a. It means changing the way they work.
b. Yes, they do business around the world but
their headquarters remain in their home
countries.
c. They look at the whole world as one market.
d. North America, Western Europe and the Pacific
Rim.
e. No, they don’t.

Unit 2 Module A
Activity 1:

Activity 5:

a. videoconference; b. netbook; c. web cam;
d. mobile phone; e. mail

Students’ own answers

Activity 6:
Missing information: marital status, telephone
number, courses for professional development

Activity 7:

Students’ own answers

Unit 1 Module B

Activity 2:
a. W
 hy are VPNs used worldwide?
b. H
 ow has technology changed our lives?
c. What can we do with a new generation mobile
phone?
d. What can we do with web cams in instant
messaging?
e. Why are business meetings less frequent
nowadays?

Activity 1:
a. F ; b. T; c. T; d. T; e. F; f. F

English Toolkit 1 - Business Administration

Photocopiable © Ediciones Santillana S.A. / Richmond 2011

Activity 4:


Answer Keys
Activity 3:

Activity 6:


a. evolving technologies; b. surf the Net; c. trend;
d. irreplaceable; e. subsidiaries

Activity 4:
Students’ own answers

Activity 5:
Students’ own answers

70
60
50
40
30
20
10
0

never

sometimes on Sundays

every day

Unit 3 Module A

Unit 2 Module B
b. ordinal; c. even; d. odd; e. thousands;
f. hundreds; g. millions


Activity 2:
a. 304; b. 22811; c. 818; d. 5716; e. 413

Activity 3:
Suggested answers:
a. 8; b. 4th; c. 3; d. 2 to the power of 9: 1024;
e. 3 to the power of 12: 1594323

a. H
 ow much money are we going to spend?;
How much money are we going to receive?;
What benefits are we going to obtain?
b. Budgeting is the plan of operations that
estimates how to get the money that is
needed and how it it is going to be spent.
c. A financial committee.
d. Finance and budgets try to make ends meet.

Activity 2:
a. 2; b. 4; c. 3; d. 5; e. 1

Activity 3:

Activity 4:
a. C
 ardinal, ordinal, even and odd numbers,
differences in expressing hundreds, thousands,
millions and billions in British and American
English.

b. B
 ecause these aren’t divisible by 2.
c. Ordinal numbers.
d. In British English you use the word and
between hundreds / thousands and tens. Also,
a billion has 12 zeros after the number.

a. ...the above plus earnings.; b. to avoid
prospective problems.; c. to work out what
annual commitments a company has.; d. state
budgeting in advance.; e. is only necessary to
know how to spend the money.; f. it is better to
put the some money aside.; g. some months are
better than others.

Activity 4:
a. profit; b. budget; c. expenses; d. forecast;
e. work out

Activity 5:
b. 38%; 1/3; c. 2 m; 3m; 6 m2; d. 2020; e. 208

English Toolkit 1 - Business Administration

Photocopiable © Ediciones Santillana S.A. / Richmond 2011

Activity 1:

Activity 1:



Answer Keys
Activity 5:

b. P
 roduct conception and development,
promotion, pricing and packaging.
c. When producers and manufacturers need to
know what to offer to customers.
d. Newspapers, magazines, television, radio,
leaflets and brochures.

Unit 3 Module B
Activity 1:
a. vast; b. astounding; c. isolation; d. achieve;
e. enables

Activity 2:
a. …is is not easy to find an employee that
will remain at his / her post…….for his / her
working life.; b. People often move on, attracted
by better opportunities.; c. Working conditions
have continued to develop.; d. Team work has
turned out to be the most efficient and intelligent
solution.; e. Knowledge has become increasingly
vast and it is not always accessible to everybody.

Activity 2:
a. fashion trends; b. social status; c. and so on;
d. buying capability; e. a clear picture; f. used to

be; g. is available

Activity 3:
Students’ own answers

Activity 4:
a. have seen; b. has given; c. has been

Activity 5:
Students’ own answers

Activity 3:
c; a; b; e; d

Unit 4 Module B

Activity 4:
a. Due to external circumstances.
b. People move on attracted by better
opportunities.
c. Employers and employees.
d. Because it enables a group to improve its
performance.
e. Partnership, communication and sharing.

Activity 1:
a. F; b. F; c. T; d. T; e. F; f. T; g. T; h. F; i. F; j. T

Activity 2:
a. Social Welfare Plan; b. Dental Coverage; c. Life

Insurance; d. Health Care; e. Farewell

Activity 3:

Activity 5:
Students’ own answers

Unit 4 Module A
Activity 1:
a. It is the division of the market into different
groups according to age, sex, social status,
buying capability, etc.

a. She lives in Brazil.
b. T
 o tell her the news about his retirement.
c. A
 Social Welfare Plan, Health Care, Dental
Coverage, Pension and Life Insurance and Paid
Holidays.
d. H
 e worked for 15 years.
e. A
 ndrea and Diego.
f. A
 n Arabian cooking course.

English Toolkit 1 - Business Administration

Photocopiable © Ediciones Santillana S.A. / Richmond 2011


Students’ own answers


Answer Keys
Activity 4:
Students’ own answers

Activity 5:

Photocopiable © Ediciones Santillana S.A. / Richmond 2011

Students’ own answers

English Toolkit 1 - Business Administration



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