10479 flight reservation roleplay part 4 with three more situations

Flight reservation – situation 3
One of the students is the customer. S/he gets the personal information and the flight
information which s/he has to use during the conversation.
The other student plays the travel agent. S/he has to fill in a reservation form during the
conversation. S/he gets some information about the actual flight.

Personal information

More passengers
Full name: Maria Tóth

Full name: Julia Tóth

Age: 33 years old

Age: 10 months old

Family name: Tóth

Nationality: Hungarian

Nationality: Hungarian

Nationality: Hungarian

Passport number:

Passport number:

First name: János

AJ654532

Date of birth: 1st July 1976

AL654532

Address: 145 Erkel Street, Siófok
Telephone number: +36 – 84 312436

Flight information

E-mail:
Passport number: AK568911

From Budapest to Antalya

Master card no. 4780 3612 4051, exp. 05/12

From 2nd August to 9th August
Airline preference: Wizz Air

János Tóth

Round trip / Aisle seat
Direct flight

FLIGHTS

Airline: Wizz Air
Budapest

02-08-11 5:00 am

arrival

Antalya

02-08-11 8:20 am

flight no.

W6 2331

class

-

stopover

-

duration

3h 20min

transfer

-

price

224.98 Euro



departure 

departure 

Antalya

09-08-11 9:00 am

arrival



Airline: Wizz Air

Budapest

09-08-11 10:35 am

flight no.

W6 2332

class

-

stopover

-

duration

1h 35min

transfer

-

price

184.38 Euro

Tax included. Service fee is not included.


Flight reservation – situation 4
One of the students is the customer. S/he gets the personal information and the flight
information which s/he has to use during the conversation.
The other student plays the travel agent. S/he has to fill in a reservation form during the
conversation. S/he gets some information about the actual flight.
Personal information

More passengers
Full name: Roger Müller

First name: Sandra

Age: 34 years old

Family name: Müller

Nationality: Austrian

Nationality: Austrian

Passport number: AT6980121

Date of birth: 31st July 1980

Flight information

Address: 87 Mozart Street Vienna
Telephone number: +43 – 1 - 25376210

From Vienna to Paris

E-mail:

From 25th August to 1st September

Passport number: AT5012452

Schedule preference: afternoon

Visa card no. 3254 2748 9265, exp. 06/12

Economy class

Sandra Müller

Round trip
Direct flight
Window seat

FLIGHTS
The two cheapest are the following: 430 Euro (Air Berlin - morning) or 468 Euro
(Air France - afternoon).
Airline: Air France
Vienna

25-08-11 12:55

arrival

Paris (Charles De Gaulle I. A.)

01-09-11 3:00 pm

flight no.

AF 1657

class

economy

transfer

-

duration

2h 5min



departure 

Airline: Air France
Paris (Charles De Gaulle I. A.)

21-09-11 12:35 pm

arrival

Vienna

21-09-11 2:35 pm

flight no.

AF 1738

class

economy

stopover

-

duration

2h

transfer

-

price (all)

468 Euro



departure 

Tax included. Service fee is not included.


Flight reservation – situation 5
One of the students is the customer. S/he gets the personal information and the flight
information which s/he has to use during the conversation.
The other student plays the travel agent. S/he has to fill in a reservation form during the
conversation. S/he gets some information about the actual flight.

Personal information

More passengers

First name: Péter

Full name: Melinda Kiss

Full name: Bence Kiss

Family name: Kiss

Age: 8 years old

Age: 5 years old

Nationality: Hungarian

Nationality: Hungarian

Nationality: Hungarian

Passport number:

Passport number:

Date of birth: 15th May 1975
Address: 20 Jókai Street, Eger

AJ113670

AL875921

Telephone number: +36 – 36 785209
E-mail:

Flight information

Passport number: AH453280
Master card no. 3021 8590 0321, exp. 01/13

János Tóth
More passengers

From Budapest to Athen
From 14th August to 28th August
Schedule preference: afternoon

Full name: Emese Kiss

Round trip / Aisle seat

Age: 32 years old

Direct flight

Nationality: Hungarian

Economy class

Passport number: DA497520

FLIGHTS

Airline: Malev
Budapest

14-08-11 12:10

arrival

Athen

14-08-11 3:10 pm

flight no.

MA 232

class

economy

stopover

-

duration

2h



departure 

Airline: Malev
Athen

28-08-11 9:00 am

arrival

Budapest

28-08-11 10:35 am

flight no.

MA 233

class

economy

stopover

-

duration

2h

transfer

-

price

1299.6 Euro



departure 

Tax included. Service fee is not included.