TOEIC based exercises part3 answer keys

TOEIC® based exercises, part III – Transcripts and answer keys

This transcript refers to the audio file 001_TOEIC_part3.mp3
— Hi Selynn. What are you working on?
— Oh hi Peter. I'm trying to finish my presentation for tomorrow's meeting. I'm way behind.
— I worked late yesterday finishing mine. Is there anything I can do to help you?
— Thanks, but not right now. I'll let you know if I need anything later.
Answer keys
1). Where is the conversation taking place?
(B) In an office
2). What problem does the woman have?
(C) She is struggling with her presentation.
3). What does the man offer?
(A) To help

This transcript refers to the audio file 002_TOEIC_part3.mp3
— Hello, Crusty Catering. How may I help you today?
— Yes, I'm with the Colbert Corporation. We're having a company party next Friday, and I
need to arrange for all the food and drinks.
— OK. How many people do you expect to entertain? And will it be an indoor or outdoor
affair?
— About 100 employees will be there. And we'll hold it indoors in one of our large conference
rooms.
Answer keys
1). What does the man plan to do?
(A) Have a party
2). Why does the man call the woman?
(D) To order food and drinks
3). Where will the party be held?
(B) At the man's company

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TOEIC® based exercises, part III – Transcripts and answer keys

This transcript refers to the audio file 003_TOEIC_part3.mp3
— Hey, Cindy. How are you doing with your new business?
— Hey, Greg. It's going well. I signed up two new clients last week, and now I have five total.
— Wow, five already. That's great! How do you like being self-employed?
— Oh it's wonderful. I can work from home, and even from the coffee shop. And I can set my
own hours. I did a conference call last week while I was wearing my night gown and
bathrobe.
Answer keys
1). What are the speakers talking about?
(C) The woman's business
2). How many clients does the woman have?
(D) Five
3). What does the woman say about self employment?
(A) She loves it

This transcript refers to the audio file 004_TOEIC_part3.mp3
— Hello, XYZ Accounting? Could I speak to Craig Robinson please?
— Mr. Robinson's in a meeting right now. Can I put you through to his voice mail?
— No thanks. I'll try back later. I just have a couple of quick questions about deductions for
my tax return.
— Oh, maybe another accountant could help you. I think Gina Bowers could answer your

questions. Yes, she's in. Hold on a second; I'll transfer you.
Answer keys
1). What does the woman want to do?
(B) Get information
2). What position does Mr. Robinson hold?
(A) Accountant
3). What does the man suggest the woman do?
(D) Speak with someone else

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TOEIC® based exercises, part III – Transcripts and answer keys

This transcript refers to the audio file 005_TOEIC_part3.mp3
— Excuse me. I'm afraid I'm a bit lost. I'm looking for the library.
— The library? Let's see. The best way to get there is to go back to this street in front of the
store and turn left. Go two intersections, then take a right onto 72nd Street.
— A right at 72nd?
— Yes. The next stoplight will be Williams street. Turn left, and you'll see the library a half
block down on the left-hand side.
Answer keys
1). What problem does the man have?
(C) He needs directions.
2). Where does the man want to go?
(C) To the library

3). What should the man do at 72nd Street?
(B) Turn right

This transcript refers to the audio file 006_TOEIC_part3.mp3
— Honey, we need to cut our expenses. I think we should refinance our mortgage. I heard an
ad on the radio today. It said that the interest rate right now is only 5 percent.
— Hmm... That's a good idea. What's our mortgage payment now, about $300 a month?
— Yes. I called the phone number on the radio ad. The gentleman said we could lower our
payment to about $200 a month if we refinance soon.
— Let's make an appointment with the mortgage company. We sure could use an extra
hundred bucks each month.
Answer keys
1). Who most likely are the speakers?
(D) Husband and wife
2). What does the woman suggest?
(A) Reducing the house payment
3). What will the speakers probably do next?
(A) Schedule a meeting

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TOEIC® based exercises, part III – Transcripts and answer keys

This transcript refers to the audio file 007_TOEIC_part3.mp3
— Oh no. The phone company dropped my call again, right in the middle of the conversation!

I'm fed up with Z-Mobile!
— I use Rewired. I hardly ever get dropped, and long distance calls in the US and Canada
are free. Plus, I can choose four friends to talk with each month as long as I like.
— Really? You get unlimited minutes with four people? How much do you pay each month?
— I pay a flat fee of $70 for up to 700 minutes, but you can choose pay-as-you go plans too.
I really like Rewired. You should check it out.
Answer keys
1). What are the speakers mainly discussing?
(B) Cell-phone companies
2). What problem does the man have?
(C) His call got cut off
3). How does the woman suggest solving the problem?
(B) By considering a new cell-phone carrier

This transcript refers to the audio file 008_TOEIC_part3.mp3
— Hey Mark, what's the policy for vacation requests? I'd like to take time off in July, when the
kids are out of school.
— You and everybody else. You've got to submit a form to Human Resources. It's first come,
first serve, based on seniority.
— I see. My chances wouldn't be very good then, would they? Maybe I should try for
February, when the kids have mid-winter break.
Answer keys
1). Who most likely are the speakers?
(A) Colleagues
2). What is the woman planning to do?
(D) Take a vacation
3). What does the man say about vacation requests?
(C) Senior employees get first choice

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TOEIC® based exercises, part III – Transcripts and answer keys

This transcript refers to the audio file 009_TOEIC_part3.mp3
— Yes, I need a round-trip, first-class ticket to Seoul, leaving on the 13th and returning on
the 20th.
— Yes sir. Let's see... we have two flights on the 13th. The first is non-stop and leaves at 7
a.m. The second leaves at 11 a.m. with a two-hour layover in Tokyo. And for the return flight
on the 20th, the non-stop leaves at 8 a.m., and the layover flight leaves at noon.
— I'd prefer the non-stop, if it's not much more expensive.
— The non-stop is $500; and the flight with the Tokyo layover is $475.
Answer keys
1). What does the man want to do?
(C) Buy an airline ticket
2). What position does the woman hold?
(B) Salesperson
3). What will the man probably do next?
(A) Buy a ticket for the non-stop flight

This transcript refers to the audio file 010_TOEIC_part3.mp3
— So, the 20th won't work for you. How about something the following week?
— That would be the week of the 23rd. Let's see... I have time on Monday afternoon and
Wednesday morning. Does either of those work for you?
— Monday doesn't; I'll be out of town. Wednesday, later in the morning would. Say, 11:30?
— OK, 11:30 Wednesday. Where?

Answer keys
1). What is the main purpose of the conversation?
(D) To set an appointment
2). Why can't the woman meet the man on Monday?
(B) She will be travelling
3). What will the woman probably do next?
(C) Suggest a location

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TOEIC® based exercises, part III – Transcripts and answer keys

This transcript refers to the audio file 011_TOEIC_part3.mp3
— Look at the price of this bread. Three-ninety-nine a loaf? Can you believe it? Last summer
it was only two-seventy-five!
— I know. Everything's going up so fast. This coffee has jumped from four dollars to five
twenty five. And eggs went from one eighty nine to three thirty two.
— It's not just food either. My electricity bill's soaring, and I read this morning that garbage
collection is going up 15 percent next year. I don't know how I'm going to afford it.
— Me either. My salary can't keep up with inflation. Our family's had to cut back on lots of
things. We just got rid of our cable television, and we're going down to one car soon.
Answer keys
1). What are the speakers doing?
(B) Shopping for groceries
2). What is the main purpose of the discussion?

(D) To complain
3). What does the man plan to do?
(A) Get rid of his second car

This transcript refers to the audio file 012_TOEIC_part3.mp3
— Well, Ms. Gantz, your resume is certainly impressive, and I see you have a lot of
experience in the electronics field. Now I'd like to ask you a few questions. First, why do you
want to join our firm?
— Eldridge Electronics is one of the most well-respected companies in the industry. Not only
for the quality of your products, but for the way employees are treated. Eldridge offers an
opportunity to challenge myself, and to be fairly rewarded for doing so.
— I see. And does your current employer know that you are in the market for a new position?
— Not explicitly, but my manager understands that I've been there six years now, and I've
basically reached the top of the ladder in terms of what I can do with them. In fact, he
recently joked that he'd better find a way to keep me busy or else he'd lose me.
Answer keys
1). What is the relationship between the speakers?
(A) Manager-applicant
2). What does the woman want to do?
(C) Change jobs
3). What does the woman say about her current position?
(B) It's not challenging enough.

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TOEIC® based exercises, part III – Transcripts and answer keys

This transcript refers to the audio file 013_TOEIC_part3.mp3
— Hey Jessica, Merry Christmas! I haven't seen you since the last company party. What's
new in the sales department?
— Hello there Henry. Merry Christmas to you too! I've been busy, mate. I just got back from
Hong Kong, and after the holidays I leave again for Europe. The new XP3000 is selling like
hot cakes. We can't seem to keep enough in stock. How are things in accounting?
— We've been hopping too, trying to get all the end-of-the-year sales figures done by next
week. It looks like we're going to beat the industry analysts' fourth-quarter estimates by about
15 percent.
— That's wonderful news, of course. But frankly, I could do with a bit of a rest. I hope things
either cool down or we make some new hires. I've hardly had time to do Christmas shopping
for my family! But anyway... cheers!
Answer keys
1). Where is the conversation probably taking place?
(D) At a Christmas party
2). What position does the woman hold?
(C) Sales representative
3). What will the man and woman do next?
(B) Drink a toast

This transcript refers to the audio file 014_TOEIC_part3.mp3
— Good morning, Mr. Wooster. Bill Callahan rang this morning, and he wants to reschedule
his meeting with you from this afternoon to 8 a.m. tomorrow. Also, Ms. Flaxon from the
Bermuda Group faxed a contract proposal. It's on your desk. She'd appreciate a response by
Thursday, if possible.
— Morning, Ms. Hobbs. Yes, go ahead and move the Callahan meeting to tomorrow, then
ring Paul Frazier and ask if he has time for a conference call this afternoon, say about 3. If he
doesn't, let's aim for late tomorrow morning.

— Very good sir. Also, don't forget you have a noon luncheon today at the Rotary Club.
— Thank you. That reminds me, could you please phone Dryden's Dry Cleaners and have
them deliver my blue knit suit by 11:30? I'd like to wear that to lunch.
Answer keys
1). What are the speakers mainly discussing?
(C) The man's schedule
2). What is the woman's position?
(A) Secretary
3). What will the man do at noon?
(D) Attend a special luncheon

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TOEIC® based exercises, part III – Transcripts and answer keys

This transcript refers to the audio file 015_TOEIC_part3.mp3
— Hello, Sue? This is Damon Guenther. My plane had an electrical problem, so my flight
from Munich was delayed and I missed my connecting flight here in Chicago. The earliest
flight I can catch leaves at 4:30 and arrives in Denver at 7, so I'm going to miss the
presentation at 3 today.
— I'm sorry to hear that, Damon. Unfortunately, we can't reschedule the presentation,
because Sam Hawthorn has come from Boston to give it, and he has to return tonight. But I'd
really like you to see it.
— I know. Is there any way you could set it up as a videoconference? That way, I could stay
in Chicago and participate online.

— That's a good idea. I'll try. Let me talk with our technical support crew, and I'll get back to
you soon. Meanwhile, go ahead and book the 4:30 flight. In a worst-case, we'll videotape the
presentation and you can watch it tonight after you arrive.
Answer keys
1). What is the man's problem?
(B) His plane arrived late.
2). When will the man's flight depart?
(B) At 4:30
3). Where is the man now?
(C) In Chicago

This transcript refers to the audio file 016_TOEIC_part3.mp3
— OK, Mr. Lancaster. Let me summarize your order. You want two cases of printer ink —
one black and one color; 50 reams of copy paper — the bright white kind; six cartons of legal
envelopes; and 50 boxes of manila folders. Is that correct?
— Yes it is. And can I expect that to arrive within a week? We need it by next Monday.
— With standard shipping, it will get there within 7 to 10 business days. If you need it sooner,
we should use expedited shipping. That would cost $30 instead of $15 for standard, but it
would guarantee arrival within 3 to 5 days.
— Hmm... well, I guess we'll have to go with the expedited, then. Would it be possible to
order additional items for the same shipping fee?
— Sure. You could add up to 25 pounds on your order. But after that, the expedited fee
would be $2 per five pounds.
Answer keys
1). What is the relationship between the speakers?
(A) Salesman-buyer
2). What is the man's problem?
(C) He needs the order within a week.
3). What does the woman suggest?
(D) Using faster shipping

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TOEIC® based exercises, part III – Transcripts and answer keys

This transcript refers to the audio file 017_TOEIC_part3.mp3
— Good day, how can I help you madam?
— I'm afraid I need to return this mobile phone. You see, it doesn't work properly. First of all,
the numbers 5 and 9 stick when I dial. Secondly, the camera won't switch on when I want to
take pictures.
— I see. Terribly sorry about that. Our store policy is no refunds, but as long as you have
your receipt, you can exchange the phone for any model of equal or lesser value. And I'll
check to make sure your new phone works properly before you leave the store.
— Thank you very much. I'll have a look around then, and decide which one I want. Do you
have any recommendations?
Answer keys
1). What problem does the woman have?
(A) Her cell phone isn't working.
2). Where is this conversation taking place?
(B) In a store
3). What will the man probably do next?
(C) Help the woman choose a phone

This transcript refers to the audio file 018_TOEIC_part3.mp3
— Congratulations, Gino! Or should I say, "Vice President Martenelli?"

— (chuckles) Not yet, Marie. It doesn't take effect until next month. I am excited about the
new opportunity though. And a little scared too, to tell you the truth. It's more money, but also
a LOT more responsibility. I'm not sure I'm ready for this.
— Sure you are. And you're going to do just great! After all, Ms. Robertson wouldn't have
chosen you if she didn't think you were well-qualified. You've earned your new position, so
relax. I'm proud of you!
— Thanks, Marie. Actually, I am going to relax for a while. I'm taking some vacation time and
going to Mexico for a week before I start.
Answer keys
1). What are the speakers mainly discussing?
(B) A job promotion
2). What does the woman say about the man?
(D) He will make a good vice president.
3). What does the man plan to do?
(D) Go on vacation

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TOEIC® based exercises, part III – Transcripts and answer keys

This transcript refers to the audio file 019_TOEIC_part3.mp3
— Betty, fancy seeing you here. I didn't know you rode the subway.
— I don't usually. It's just that I'm fed up with driving and paying so much for gas, and the
buses are crowded and unreliable. So I thought I'd give this a try.
— I know what you mean. I started taking the subway two years ago, and it's wonderful!

From the Scott Street station, it's only a block and a half to our building. And going home, the
52nd Street stop is only two blocks from my apartment. When I was driving, I wasn't getting
nearly as much exercise.
— Exactly! Plus, the subway's cheaper than gas in the long run. And the trains leave every
15 minutes, so if I miss one I don't have to wait long for another. So, did you say we should
get off at Scott Street?
Answer keys
1). Who most likely are the speakers?
(C) Business colleagues
2). What are the speakers mainly discussing?
(A) The merits of the subway
3). What does the woman say about the subway?
(C) It's more convenient than a bus.

This transcript refers to the audio file 020_TOEIC_part3.mp3
— Hello, my name is Sarah Simmons, and I'd like to cancel my cable-TV service please.
— Certainly, Ms. Simmons. Could I ask the reason why you're canceling?
— It's just too expensive right now, and there are so many channels that we never watch.
We're finding it's not a good value for our money.
— I understand, ma'm. I see that you have our premium package. Have you considered
trying a different package, such as cable basic or basic-plus? These cost less, and also give
you fewer channels.
— We've considered it, but we can't afford even basic cable right now. You see, my husband
was just laid-off. So I'm afraid we'll need to cancel all cable for the time being.
Answer keys
1). What does the woman want to do?
(B) Stop receiving cable television
2). What does the man suggest?
(A) Switching to a cheaper package
3). Why does the woman say she can no longer afford cable?

(A) Her husband lost his job.

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TOEIC® based exercises, part III – Transcripts and answer keys

This transcript refers to the audio file 021_TOEIC_part3.mp3
— Hello, Lance Smithers? This is Victoria Balderston in corporate headquarters. The reason
I'm calling is that I haven't received last month's expense reports from your office yet, and
they were due on Tuesday. Was this something that was overlooked?
— No, actually sent them to you on Monday with the company courier. I'm sure of it. You
haven't received them yet? That's strange.
— Yes, it is. Listen, I can check with the courier's office, but in the meantime, could you send
please the expense reports again today, just to ensure that I have them by this afternoon? I'd
really appreciate it.
— Sure, no problem. Let's see, it's 8:45. I'll try to get them on the 9 o'clock courier run, but if I
miss that I'll have them ready for the 11 o'clock pickup. Sorry about the confusion.
Answer keys
1). Who most likely are the speakers?
(C) Colleagues
2). What is the woman's problem?
(A) She is missing important information.
3). What does the man plan to do?
(B) Deliver reports via courier

This transcript refers to the audio file 022_TOEIC_part3.mp3
— Oh no, the stock market's down again today! I bought Microfirm last month for $20 a
share. Today it's at $12.28. All my other stocks are down too, except for a couple. Maybe I
should find another place to put my money.
— Hey, Fred, I know it's rough. My portfolio's decreased too. But you have to remember that
the stock market is cyclical. There are always good times and bad times. The key is to be
patient. You don't need your money right away, do you?
— No, not immediately. But I will in about 10 years. I saw a bond mutual fund yesterday
that's paying 5.2 percent. And my bank is offering a three-year Certificate of Deposit at 4.5
percent.
— Bonds and CDs have their place in a financial portfolio. But for long-term investing, there's
nothing better than stocks. The stock market has averaged about a 10-percent annual return
over its history. It's tough to get that kind of consistent profit anywhere else.
Answer keys
1). What are the speakers mainly discussing?
(A) The stock market
2). How does the man feel about the stock market?
(D) Distressed
3). What does the woman suggest the man do?
(C) Be patient

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TOEIC® based exercises, part III – Transcripts and answer keys

This transcript refers to the audio file 023_TOEIC_part3.mp3
— City utility department, Mary Chambers speaking. How may I help you?
— Yes, I'm new to the city and I'm trying to figure out how garbage and recycle collection
work. It's my understanding that garbage is collected on Wednesdays, and recyclables such
as paper, plastic and glass are collected on Thursdays. Is that correct?
— No sir, it's the other way around. Recyclables are Wednesday, and garbage is Thursday.
You need to put your garbage can next to the curb in front of your house by 7 a.m.
Thursdays. You should have two recycling containers, one for paper and cardboard, and one
for glass. Those need to be set in front of your house by 7 a.m. Wednesday. On both those
days, our pick-up trucks will be there sometime between 7 and 5.
— Oh I see. Thank you very much for your assistance. Just one more thing. I heard that the
city is going to start collecting yard waste soon. Can you please tell me about that?
Answer keys
1). What is the main topic of the conversation?
(D) Collection procedures
2). When is garbage collected?
(B) Thursdays
3). What will the woman probably do next?
(C) Explain about a new service

This transcript refers to the audio file 024_TOEIC_part3.mp3
— Thank you Karl, that was a good summary from accounting. Next on the agenda is a
report from the research department. Laura, how are coming on the new web browser?
— Well, the project is a little behind schedule, because last month's storm delayed a
shipment of computer chips from Taiwan. But we're testing a prototype browser, and hope to
have it in beta stage within eight weeks, which will be an exciting step for the company. This
browser will host an internet platform, meaning all customers will need is our browser to
access the World Wide Web.
— That's exciting news, indeed, Laura! Do you have all the components you need now to
complete the testing before it goes to beta? Is there anything else we need to order?

— We should have everything we need, barring unforeseen circumstances. Hashkeem and
Martin are working on the prototype practically 24/7, and they'll let me know if anything
unexpected comes up.
Answer keys
1). Where is the conversation probably taking place?
(B) At a staff meeting
2). What position does the man hold?
(A) CEO
3). What does the woman say about the new browser?
(B) It will soon go to beta stage.

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TOEIC® based exercises, part III – Transcripts and answer keys

This transcript refers to the audio file 025_TOEIC_part3.mp3
— Hey Samuel, have you heard the news about Nathan Richmond? He's going to go over to
the Herald. They're giving him his own column.
— Really? Well, good for him, but I'm sorry we're losing him. He's a great reporter, and I'll
miss his stupid jokes around the newsroom. How long has he been with us, about 50 years?
— (chuckles). Only about 10 I think, but it does seem longer. He's kind of an institution at this
paper. Word is that he asked the publisher, Mr. Frankel, for a column last year, but he was
turned down.
— What a shame. If anyone deserves his own column, it's Nathan Richmond. He's paid his
dues, covering city politics all these years. I wonder who'll cover that beat now. Have you

heard, Carla?
Answer keys
1). Who are the speakers talking about?
(C) A co-worker.
2). What does Nathan Richmond plan to do?
(D) Accept a new job
3). Where do the speakers work?
(A) At a newspaper

This transcript refers to the audio file 026_TOEIC_part3.mp3
— Hello, Mighty Maids. Theresa Blanding speaking.
— Yes Ms. Blanding, My name is Tony Dodd, I have a complaint about your service. I used
Mighty Maids yesterday, and the woman who cleaned my home — Nora, is her name — did
not do a very good job. I asked her to scrub the bathroom floors, but when she finished, they
looked no cleaner than before she started. I also asked her to clean the oven and do some
laundry. She did neither. I'm very disappointed, and I'd like my money back.
— I'm terribly sorry to hear that, Mr. Dodd. Believe me, this is not typical of Mighty Maids
service. Unfortunately, I cannot refund your money. However, what I can do is send a
different person out tomorrow, who will clean your house this time free of charge. We'd like
another chance to prove that yesterday was an aberration. Would that be OK?
— Yes, I suppose. But if the cleaner is not good tomorrow, I will not use your service again,
and I'll tell everyone I know to avoid Mighty Maids.
Answer keys
1). What is the relationship between the speakers?
(B) Worker-customer
2). What is the man's problem?
(B) He received poor service.
3). What does the woman offer?
(D) A complimentary cleaning

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TOEIC® based exercises, part III – Transcripts and answer keys

This transcript refers to the audio file 027_TOEIC_part3.mp3
— This flat-screen TV looks like a pretty good deal. It's on sale for $399. What do you think?
— That's a good price, but we should compare before we buy. I saw an ad where Video Plus
promises to match any competitor's offer. And TVs might be cheaper there anyway. I think
we ought to look in at least two stores before we get anything.
— Yeah, we could, but when you figure in the cost of time and gas getting to another store, it
might end up being cheaper just to buy it here right now. What if we go to Video Plus and it's
not any cheaper, but they just match the price?
— Yeah, I see your point, but I'd feel better if we could compare anyway. If the TV is only
$300 at the other store, then it's worth the time and gas to go there. How about if I call Video
Plus and ask them?
— All right, that's a good idea. While you're doing that, I'm going to check out MP-4s.
Answer keys
1). What are the speakers mainly discussing?
(C) Where to buy a television
2). What does the woman want to do?
(A) Compare prices
3). Where is this conversation probably taking place?
(C) In an electronics store

This transcript refers to the audio file 028_TOEIC_part3.mp3

— Ah, Shelly. Back from vacation are you? You look tanned and rested. It's good to see you,
actually. While you were gone we ran into a problem with the Martin account. You see, you
were away, and Gino was out sick for a week, so we missed our deadline to present the new
advertising campaign to Mr. Jeffries. We've rescheduled the presentation for Friday.
— Friday? That's a tight deadline. All right, let's get Gino and meet in the conference room in
half an hour. Bring all the design sketches that you've worked up, and have Gino bring all the
ad copy he's written. I'll grab the old power point slides and videos of Martin's current
commercials.
— Right. Look, I know it's not much time, but I think we'll be OK. I've been working hard on
the artwork, and I know that Gino was writing at home even though he was ill. We'll put our
noses to the grindstone the next couple of days and everything will pull together. Don't worry,
we're going to win this account!
Answer keys
1). What are the speakers mainly discussing?
(B) A company project
2). What problem do the speakers have?
(C) They missed a deadline.
3). What does the man say about the presentation?
(D) It will be successful.

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TOEIC® based exercises, part III – Transcripts and answer keys

This transcript refers to the audio file 029_TOEIC_part3.mp3

— All our diamonds are the highest quality, sir. Our manager hand-picks them himself. Your
wife is sure to love them!
— They all look pretty, but I'm not sure which kind of ring she'll like. There are so many to
choose from!
— Might I suggest shopping by price range, then. If you tell me your budget, I can suggest a
smaller range of options, and I'm sure you'll find something to your liking. Also, we offer a full
money-back guarantee, so if your wife doesn't like it or wants to exchange, it's no problem.
— Oh OK, that sounds reasonable. Well, let's see. I was hoping to spend no more than $400,
though I might be willing to go a little higher if I find a ring that really looks good.
Answer keys
1). What is the relationship between the speakers?
(A) Seller and buyer
2). What does the man want to do?
(C) Buy a gift for his wife
3). What does the woman suggest?
(B) Narrowing the selections
thu hep

This transcript refers to the audio file 030_TOEIC_part3.mp3
— So in summary Michael, your review is mostly favorable. You met four of your seven
incentive goals, which means your bonus will total $3,000. You got high marks for
promptness and dedication, and need to improve your business etiquette and time
management. Do you have any questions?
— Yes, just a couple. What do you do with my performance review after I review it and sign
it? Will you use it next year in deciding on salary increases?
— Those are good questions. Your review will go into your file, which is part of your
permanent employment record. It will be considered in determining salary, but it's just one
factor among many. We'll also consider your overall performance since you joined the
company, and any improvement made following this evaluation. In general, you're doing very
nice work. Keep up the good work, and you shouldn't have any worries.

— Thank you, Ms. Donaldson. I appreciate your fairness, and I enjoy working for you.
Answer keys
1). What is the woman's position?
(B) Manager
2). What are the speakers mainly discussing?
(A) The man's performance review
3). When does this conversation take place?
(C) At the end of the year

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TOEIC® based exercises, part III – Transcripts and answer keys

This transcript refers to the audio file 031_TOEIC_part3.mp3
— Yes, I need to book a round-trip, business-class ticket from San Francisco to Beijing,
leaving on the 18th and returning on the 29th.
— OK. One minute please. I can book you on Worldwide Airways, leaving at 9 a.m. the 18th,
with a two-hour layover in Seoul, and returning at 2 p.m. the 29th, with a one-hour layover in
Tokyo.
— I'd prefer a direct flight. Also, I'd like to depart in the morning both days, if at all possible.
— Let me see. I could book a direct flight at 7 a.m. the 29th on Asia Air, and the return flight
from Beijing would be late morning — 11 a.m. — on the 29th. Would that be all right?
Answer keys
1). What does the man want to do?
(B) Buy airline tickets

2). What is the woman's position?
(C) Travel agent
3). Where is the man going?
(B) To Beijing

This transcript refers to the audio file 032_TOEIC_part3.mp3
— Here are the steps for reimbursing travel expenses. First, you need to fill out a travel
voucher, that's the blue form here. Take that to your manager, and get his or her signature
on the bottom line. Then, take a copy of that form — that's the yellow page underneath —
and turn it into accounting. Be sure to attach copies of all your receipts. You keep the third
page, the pink form, along with all your original receipts. Reimbursement checks are cut once
a month, and they are separate from your normal paycheck. They usually go out on the 15th.
— OK, blue form to manager, yellow to accounting. I think I've got it. What type of expenses
will the company reimburse?
— Typically taxi, subway and bus fares; admission fees; meals and drinks up to $30 a day;
and any necessary business supplies — either for use on your trip or after you return. Of
course, we'll also reimburse for unexpected costs, such as having to rent a hotel room if your
flight is cancelled or delayed, or expenses associated with a lost wallet or natural disaster.
Answer keys
1). Who most likely are the speakers?
(A) Business colleagues
2). What are the speakers mainly discussing?
(D) Company procedures
3). What does the woman say about reimbursement checks?
(C) They are issued once a month.

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TOEIC® based exercises, part III – Transcripts and answer keys

This transcript refers to the audio file 033_TOEIC_part3.mp3
— Hi, Kathern Kitchum? This is Dennis Chaix from Castro's Catering. I'm sorry, but there's a
slight problem with your catering menu for the party Saturday night, and I wanted to ask you
how best to handle it. You wanted 20 pounds of fresh caviar, but our supplier is hampered by
a labor dispute, so they can deliver only 10 pounds of caviar. We could refund your money
for the other 10 pounds, or substitute something else.
— Oh dear. Hmmm... well, we have more than 200 guests, so it's probably best to substitute
at this point. What would you recommend?
— Well, you wanted five pounds of smoked sardines. How about 10 more pounds of those?
— No, let's do this. Five more pounds of sardines, and double the amount of avocado dip,
from three bowls to six. Hey, while you're on the phone, can we double-check the order?
Answer keys
1). What is the relationship between the speakers?
(B) Company-client
2). What problem does the man have?
(C) Not enough caviar
3). What will the speakers probably talk about next?
(A) Confirming arrangements

This transcript refers to the audio file 034_TOEIC_part3.mp3
— Hey James. How's your research going for the board of directors' report? Is there anything
I can help you with?
— Thank for offering, Liv. I've been summarizing customer satisfaction surveys for each
quarter of last year. It's pretty interesting. Actually, if it's not too much trouble, would you
proofreading my power-point slides? I'll have them finished in about an hour.

— Sure, no problem. E-mail them to me and I'll look them over. Did you discover anything
interesting in reading the surveys?
— Oh yes. They're quite interesting. Probably the most fascinating thing were the opinions
about the price of our product. In the first quarter, about 70 percent of the customers said it
was priced fairly, but by the last quarter, when the economy had worsened, more than 80
percent said it was priced too high.
Answer keys
1). Where is the conversation probably taking place?
(D) In an office
2). What does the man ask the woman to do?
(B) Check for errors
3). What does the man say about product price?
(B) Customers' opinions of it changed.

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TOEIC® based exercises, part III – Transcripts and answer keys

This transcript refers to the audio file 035_TOEIC_part3.mp3
— Wow, everything looks so good! I'm not sure what to order.
— Have anything you like. It's on the company. Personally, I recommend the lobster. It's
fresh from Maine — the best in town. But the steaks are also quite good. They use only
grass-fed Angus cows. And for dessert, you've got to try the New York Cheesecake!
— Well thank you. That all sounds delicious. I think I'll have the lobster and a bowl of clam
chowder. How about you?

— I'm going to try a T-bone steak and a Caesar salad. Now, what type of wine do you fancy?
Answer keys
1). What are the speakers mainly discussing?
(A) What to eat for dinner
2). What does the woman suggest for the man?
(C) New York cheesecake
3). Who will pay for the meal?
(B) The woman's company

This transcript refers to the audio file 036_TOEIC_part3.mp3
— Pardon me sir. I need to plug-in my laptop computer. Would you mind if I used the outlet
by your chair?
— Not at all, but I'm afraid it doesn't work. I tried it earlier.
— Oh, that's a problem. I guess we can't always count on the outlets. After all, this is a coffee
shop, not an office. But it seems all the other outlets are being used.
— Why don't you ask at the counter? Maybe they have an extension cord, so you could plug
into an outlet down the hall near the restrooms.
Answer keys
1). What does the woman want to do?
(B) Plug in her laptop computer
2). What problem do the speakers have?
(D) An electrical outlet does not work.
3). What will the woman do next?
(C) Talk with an employee

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TOEIC® based exercises, part III – Transcripts and answer keys

This transcript refers to the audio file 037_TOEIC_part3.mp3
— Hello, Sheila Sarkesian? This is Mark Fredricks with Watson and Williams. You
interviewed with us last week.
— Oh yes, Mr. Fredricks. How are you?
— I'm doing well. I'm phoning to tell you that you're a finalist for the position, and we'd like
you to come in for a second interview on Wednesday or Thursday.
— Wednesday works great. What time should I be there?
Answer keys
1). How did the speakers meet?
(C) At a job interview
2). Why is the man calling the woman?
(A) To schedule a meeting
3). When will the speakers next meet?
(B) On Wednesday

This transcript refers to the audio file 038_TOEIC_part3.mp3
— Hello, Howard. How's your new building coming along?
— Pretty well. I'm waiting for the painters to finish so I can install carpets. They still have
three more apartments to paint. I'm hoping they'll finish soon, because I have the units
rented, but I can't let tenants move in until the carpets are down.
— Have you rented all eight of the apartments?
— No, not yet. I have six of them rented, and I'm advertising for the last two in the PostNews.
Answer keys
1). What are the speakers mainly discussing?
(A) The man's business
2). What does the man say about carpets?

(C) He will install them after painting.
3). How does the man say he will find more tenants?
(D) Through a newspaper advertisement

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TOEIC® based exercises, part III – Transcripts and answer keys

This transcript refers to the audio file 039_TOEIC_part3.mp3
— Yes, is this Phyllis Wheatley? This is Simon from Dr. Morgan's office. I'm calling to remind
you that you have an appointment for a physical exam on Tuesday at 10 a.m.
— Oh, thank you for calling. I completely forgot, and now I can't make it. Sorry. Can I
reschedule?
— Sure. We have openings at 8 Wednesday morning or 4 Wednesday afternoon, then on
Thursday at 11 a.m., and Friday in the afternoon: either 1 or 3.
— Let's see. I'll be out of town Tuesday and Wednesday, then I have meetings all day
Thursday. OK, so put me down for Friday at 3. I promise I won't forget. Sorry again.
Answer keys
1). What is the main purpose of the discussion?
(C) To schedule an appointment
2). What does the woman plan to do on Tuesday?
(B) Take a business trip
3). When will the woman see the doctor?
(D) At 3 p.m. Friday

This transcript refers to the audio file 040_TOEIC_part3.mp3
— Paul, do you have a minute? I'm trying to book a venue for our annual conference, and I
need your input.
— Sure, Tanya. What are the choices?
— Well, we could use the convention center, which is very nice, but also quite expensive.
The exhibition hall has a lower price, and it's more convenient, but its facilities are not as
nice.
— Hmm. Why don't you call the convention center and see if they'll come down? If they do,
go with them, and if they don't, go with the exhibition hall.
— That's a good idea. Thank you, Paul. Well, I'd better get right on it. I have to decide by
Friday.
Answer keys
1). What does the woman want to do?
(A) Choose a building
2). What does the man suggest?
(B) Trying to get a discount
3). What will the woman probably do next?
(C) Phone the convention center

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TOEIC® based exercises, part III – Transcripts and answer keys

This transcript refers to the audio file 041_TOEIC_part3.mp3
— Hi Thomas! I haven't seen you in awhile.

— Hey Debbie. Yes, it has been a long time. How's Gabe doing? I heard he got a promotion
at the Business News.
— Yes, he's going to be the special-sections editor. It's a great opportunity for him, and we
can really use the extra money.
— Tell him congratulations for me. We should get together for dinner sometime soon and
catch up.
Answer keys
1). Who are the speakers talking about?
(A) The woman's husband
2). What is the relationship between the speakers?
(B) Friends
3). What does the man suggest?
(C) Having dinner

This transcript refers to the audio file 042_TOEIC_part3.mp3
— Good morning. Welcome to Boston. Are you here for the management convention?
— Yes, I am. Where do I go to check in?
— The registration tables are on the left side of the room. After you register, go to the tables
on the right for a schedule of seminars and more information about convention activities.
There's free coffee and donuts in the foyer.
— Thank you. Before I start, I need to use the restroom.
Answer keys
1). Why is the woman in Boston?
(B) On business
2). What does the woman plan to do?
(C) Register
3). What will the man probably do next?
(D) Give directions

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TOEIC® based exercises, part III – Transcripts and answer keys

This transcript refers to the audio file 043_TOEIC_part3.mp3
— Where are you going?
— London. How about you?
— New York first, then Atlanta and Chicago. I've got meetings in each city the next three
days.
— Wow, that's a tight schedule. I'm going to hook up with friends and relax for a couple of
weeks. I don't want to even think about work for awhile.
Answer keys
1). Where is this conversation most probably taking place?
(C) In an airport
2). What is the purpose of the woman's trip?
(A) Business
3). What does the man plan to do?
(A) Take a vacation

This transcript refers to the audio file 044_TOEIC_part3.mp3
— Wanda, something personal's come up, and I need to rearrange my schedule for
Wednesday. Could you please call Jim Haskell and move our Wednesday morning meeting
to 8 a.m. Thursday?
— Sure. Eight Thursday with Mr. Haskell. What about your Wednesday afternoon conference
call with Ms. Witherspoon and Mr. Dirks?
— Oh yes. See if you can push that forward to one o'clock Tuesday. If you can, reschedule

any current Tuesday afternoon meetings to next week.
— OK. One on Tuesday. I'll see what I can do, and I'll let you know in a few minutes.
Answer keys
1). What position does the woman hold?
(D) Secretary
2). What is the main purpose of the discussion?
(B) To revise a schedule
3). When does the man want to hold the conference call?
(B) One o'clock Tuesday

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TOEIC® based exercises, part III – Transcripts and answer keys

This transcript refers to the audio file 045_TOEIC_part3.mp3
— Yes, I'd like a double cheeseburger, small fries, and a chocolate milkshake please.
— I'm sorry, our milkshake machine is broken. How about a Coke instead?
— I think I'll have a medium root beer. Also, could you make the fries a large, please?
— No problem. So, that's a double cheeseburger, large fries and a medium root beer. Would
you like anything else today?
Answer keys
1). Where is this conversation probably taking place?
(C) At a fast-food restaurant
2). What problem does the man have?
(A) A broken appliance

3). What does the woman say about her order?
(B) She asks to change the size of her fries.

This transcript refers to the audio file 046_TOEIC_part3.mp3
— Hi Emily. I saw the article on your firm in the Times. Nice picture of Mr. Kramer.
— Yes, it was a good shot. The writer was basically accurate, but unfortunately he got a
couple of things wrong. First, he said that Mr. Kramer is worth of $1.5 million dollars.
Actually, it's $1.5 billion.
— Yeah, I thought that figure sounded too low. What was the other mistake?
— Well, he reported that we were the seventh largest firm in our industry. Actually, we're the
second largest.
Answer keys
1). What are the speakers mainly talking about?
(D) A newspaper story
2). What does the woman say about Mr. Kramer?
(C) His net worth is $1.5 billion.
3). What does the woman say about her firm?
(A) It's the second largest.

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TOEIC® based exercises, part III – Transcripts and answer keys

This transcript refers to the audio file 047_TOEIC_part3.mp3
— Jordan, I can't get this new printer to work. Do you have a minute?

— Sure, Mandy. What's the matter?
— I pressed the print button on the computer, but nothing happens. I checked; and the
printer's plugged in. Can you check it out?
— Let me see. Oh, here's the problem. The driver for the printer hasn't been installed on your
computer. You need to use the CD-ROM that came with the printer to install the driver. After
you put the CD-ROM in, just follow the instructions on the screen.
Answer keys
1). What problem does the woman have?
(C) Her printer won't print.
2). What does the woman want the man to do?
(B) Examine the printer
3). What does the man tell the woman?
(B) To use software

This transcript refers to the audio file 048_TOEIC_part3.mp3
— Excuse me, please. Do you have these Brooksbury trousers in size 38?
— I'm sorry, but we're out of size 38 in Brooksbury. We do have 38s in Foster trousers.
They're 100 percent cotton, very comfortable and stylish. Would you like to try on a pair of
those?
— Hmm, all right. How about these Brooksbury shirts? Do you have any larges in blue?
— I'm afraid not. We have Foster larges in blue. Why don't you try one of those to match your
pants?
Answer keys
1). Where is this conversation most likely taking place?
(A) In a clothing store
2). What position does the woman hold?
(C) Sales person
3). What does the woman suggest that the man do?
(A) Try a different brand

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TOEIC® based exercises, part III – Transcripts and answer keys

This transcript refers to the audio file 049_TOEIC_part3.mp3
— Hello? This is Martha Hadley at 274 Bagley Boulevard. I'm having trouble with my cable
TV, and I need someone to come to my home and fix it. This is the third time I've called!
— Oh, I'm terribly sorry ma'm. What seems to be the trouble?
— There's a loose connection with the main cable wire into my home, so none of my cable
channels come in clearly. They're all fuzzy. I've already told you that! I called three days ago,
and you said you'd come out the next day. I waited all day, but nobody came!
— My apologies, Ms. Hadley. I can assure you we will have someone there tomorrow
morning at 8 a.m. sharp.
Answer keys
1). Why does the woman call the man?
(B) To complain
2). What problem does the woman have?
(D) Poor TV reception
3). What does the man plan to do?
(C) Send a worker to the woman's home.

This transcript refers to the audio file 050_TOEIC_part3.mp3
— Hey Ellie. We're going to Lucky Dragon for lunch. Want to come?
— I can't. I'm covering the phones for Scott. He had an 11:30 dental appointment.
— Oh that's too bad. Want us to bring you something back?

— Yes, thank you. I'll have the Kung Pao Chicken with Chow Mien. Could you hand me my
purse, please?
Answer keys
1). What is the relationship between the speakers?
(D) Colleague-colleague
2). Why can't the woman go to lunch?
(A) She is helping a co-worker
3). What will the woman probably do next?
(B) Give the man money

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