Luyện Part 7 thi Toeic cực hay

Mục lục
1. General Business ..............................................................................................................2
2. Office Issues ......................................................................................................................48
3. Personnel ...........................................................................................................................58
4. Purchase............................................................................................................................105
5. Financing and Budgeting ................................................................................................ 152
6. Management Issues ............................................................................................................174
7.Restaurant and Events ........................................................................................................ 240
8.Travel ..................................................................................................................................260
9. Entertainment.......................................................................................................................297
10. Health ................................................................................................................................307
Hướng dẫn.: Các bạn học kèm theo bảng từ đồng nghĩa theo chủ đề hoặc sách 600 essential
words for TOEIC vì chia theo chủ đề của sách này. Có 10 chủ đề, hãy dành 5-7 ngày đọc mỗi
chủ đề, bạn sẽ học từ vựng nhanh hơn và quen dạng đề thi. Cứ tập đọc dịch hàng ngày, hoặc đọc
câu hỏi rồi trả lời, dựa vào bảng từ đồng nghĩa. Thấy từ mới thì click trỏ chuột để xem nghĩa. Khi
học từ vựng lưu ý xem cách phát âm, từ đồng nghĩa và từ loại.
Ms Huong . fb: Huong Nguyen (Helen) />
Sách được soạn theo đúng mức khó của đề thi. Công đánh máy và soạn theo chủ đề khá mất thời
gian, mình mong là các giáo viên khác có sử dụng tài liệu này thì để nguồn. Chân thành cám ơn.

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GENERAL BUSINESS
Questions 170-172 refer to the following business plan summary.
Business Plan for Proposed Gymnasium
Health Sporting Fitness Services plans to open a new gymnasium In Toronto in a stand-alone
building near the commercial district. The market for health club membership has grown at an
annual rate of 18% over the last 5 years. The average age of the membership holders is 27 with
an average cost of $60.

Our gym will offer a personalized fitness training experience to all our members, catering to
business people between the ages of 40 and 65. Unlike other gyms already operating in this
spot, we will have an atmosphere conducive to joy and good relationship among members.
Membership will be limited to 150 people. Revenue will come .from initial membership fees,
monthly dues, and sales of other products, including nutritional supplements and sportswear.
The initial membership fee to join will be $600, and monthly dues wilt be $60. We expect that
members will also spend more than $30 a month on other products, making the club's total
estimated average monthly income $25,000.
Monthly rent and overhead expenses are estimated at $7,000, labor at $8,000, and other
operational costs at $2,000, for a net profit of $5,000. Start-up costs are estimated at $220,000
and the club will break even in around 42 months.
170.

At what rate has the gym membership market been growing?

(A)

5%.

(B)

18%.

(C)

27%.

(D)

40%.

171.

Who is the target market for this athletic club?

(A)

Businessman.

(B)

Senior citizens.
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(C)

Graduates.

(D)

Recent retiree. 

172.

What is NOT an expected source of revenue for this athletic dub?

(A)

Trainers’ fees.

(B)

Membership fees.

(C)

Monthly dues.

(D)

Product rates.

Questions 165-167 refer to the following notice.
Tornado Hot lines
The National Oceanic and Atmospheric Information Service is setting up a telephone system to
provide information about tropical storms and tornadoes. Recorded messages will provide
updated information identifying areas under a tornado watch or warning, the location of the
storm, its predicted movements, and wind speeds and tidal effects.
Two tornado hot lines will be set up, one to be activated when tornadoes or tropical storms
threaten the East and Gulf Coast states, and another for Hawaii. The number for the East Coast
Hotline is (900) 233-5877. For Hawaii, the number is (900) 420- 2365. Callers will be billed 60
cents for the first minute and 45 cents for each additional minute. The average call is expected
to cost about 105 cents.
165.

What happens when the hot lines arecalled?

(A)

Rescue crews are dispatched.

(B)

Callers hear recorded information about storms.

(C)

Operators answer callers’ questions about storms.

(D)

An automated information system directs callers to appropriate local authorities.

166.

What information can the hotline provide?

(A)

Directions to safer locations.

(B)

The location of a storm.

(C)

Emergency medical treatment procedures.

(D)

An estimate of a damage caused h the storm.

167.

How much will a one-minute phone cal to the Hawaii hotline cost?
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(A)

Forty-five cents.

(B)

Sixty cents.

(C)

A hundred-five cents.

(D)

Nothing.

Questions 156-158 refer to the following announcement
The Businessman’s Weekly

At www.TheBusinessman.com The Businessman’s Weekly’s digital edition can be found on
the Web. On the website, you will find current and past issues of The Businessman’s Weekly,
regular on-line-only columns and interviews, current political issues, perceptive financial
articles from The Businessman’s Weekly archive, and more. In the section called ‘Post &
Riposte’, an on-line discussion, users can engage in discussion, debate, and with
Businessman’s readers worldwide.
Those wishing to advertise with us may write or call at:
The Businessman’s Weekly
9980 Snider Street
Orlando, FL. 87304
(832)716-6800
Those interested in subscribing to or print edition or would like reprints contact: The
Businessman’s Weekly Subscription Processing Center
Box 45676
Boulder, CO 80322-3850
(717) 560-2001
156.

What kind of topics does The Businessman’s Weekly most likely cover?

(A)

Current and cultural events.

(B)

Economics and political matters only.

(C)

Politics, business, and commentary.

(D)

Art, culture, and literature.

157.

All of the following can be found at the digital edition of The Businessman's Weekly

EXCEPT
(A)

Articles from previous issues.
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(B)

Columns and interviews.

(C)

An on-line forum.

(D)

An on-line bookstore.

158.

If readers wanted a printed copy of a previous issue, what should they do?

(A)

Write to the Orlando headquarters.

(B)

Contact the Subscription Processing Center.

(C)

Send an e-mail to editor@TheBusinessman .com.

(D)

Call 832-716-6800.

Questions 159-161 refer to the following announcement.
The 30th Annual Conference for Hospitality Management will be held in San Diego, December
12~24, 2006. In the past years we’ve only allowed ten people to go, but this year, encouraged
by the product of those who went last year, we’ve increased the number to sixteen. As previous
years have shown an enthusiastic response, due to the increase in the number of people that can
go, we are expecting even more (usually over twenty apply). Also, although the budget for
employee training has been increased this year, participants must cover 1/3 of all travel costs
themselves which is better than last year (participants had to cover 1/2 the cost). However, all
conference fees will be covered. Those people who want to attend should notify Larry Kayson
in the Human Resources Department by September 7, 2006.

159.

What kind of company would post thisannouncement?

(A)

A local car dealership.

(B)

A multinational construction concern.

(C)

A Wall Street investment firm.

(D)

A chain of bed and breakfast inns.

160.

How much will the company reimburseeach employee for attending?

(A)

A third of all expenses plus all conference fees.

(B)

A half of travel expenses plus two thirds of conference fees.

(C)

Two thirds of travel expenses plus conference fees.

(D)

They will reimburse all expenses.

161.

How should the application for the conference be made?
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(A)

Pay the conference fee in advance

(B)

Complete the employee training program.

(C)

Contact Mr. Kayson.

(D)

Apply to the annual conference committee.

Questions 171-172 refer to the following advertisement.
Improve your odds of being quoted in this journal!
How do you become one of those revolutionary moguls that people follow and look up as their
role models? Start by earning an MBA from the University of Michigan while you work. Our
Global Manager MBA Program in Ann Arbor, Michigan spreads 18 weeks of study over 24
months. This comprehensive course is based on the Stan’s Guard Curriculum, which has
transformed so many business field managers into sharp-thinking presidents and CEOs, who
still fearlessly rewrite rules, crush conventions, and inevitably end up here, in the bible of the
business world.
171.

Who is this advertisement aimed at?

(A)

Presidents and CEOs with conventional wisdom.

(B)

University students wanting to continue studying full-time.

(C)

Retired executives wanting to continue their education.

(D)

Elite mid-level businessmen who are extremely ambitious. 

172.

Where would you most likely find this ad in?

(A)

An influential education journal.

(B)

A serious scholarly journal.

(C)

A weekly tabloid magazine.

(D)

A leading business weekly.

Questions 191-195 refer to the Mowing letters
October 17,2006
Ms. Jessica Larions
Sunshine Conference
Monterey, CA 92423
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Dear Ms. Larions:
We would like to hold our annual meetings in your conference center from November 2*5.
I need some more information about the capacity and facilities of your conference center, as
well as the locations and places near your conference center.
There wifi be twenty-five executives coming from around the world. While we will hold
meetings during the day, we want to do some fun outdoor activities. Since our organization is
dedicated to the health and about the health of our oceans, perhaps some event on the water
could be arranged?
Please send me the materials concerning my attention at the above address. I wilt be leaving for
a business trip on October 27th, so I would like to receive the materials before I leave, i will be
waiting to hear from you.
Sincerely,
Adam Sweets
Love Our Ocean
2601 Beachfront Avenue
LA. CA 98033

(832)934-6888

October 21,2006
Adam Sweets
Love Our Ocean
2601 Beachfront Avenue
L.A..CA 98033
Dear Mr. Sweets,
I am so grateful to have Love Our Ocean come to our conference center to hold your annual
conference. As grateful as we are.we promise that you will have a wonderful and memorable
time and achieve great things during your conference.
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As for our conference center, it has a capacity of400 people at once, and it has a weight
training room, swimming pool, spa, golf course, yoga room, and movie theatre. We are also
famous for our cooks who prepare foods from Korean, Japanese. Chinese.French, Italian,
Mexican and American. We also have our new mall and supermarket in our building.
November 2-5 is definitely good for us. as we are not so 
busy during early winter. Actually, for this special conference, we would like to let you borrow
our luxurious boat to sail across the California ocean for one day. You win leave early in the
morning with all the fishing and cooking equipment then come back early evening. This is just
a small offer that we give you for doing such a great thing like saving our oceans.
If you have any questions or concerns, please go ahead and give me a call on my cell or office.
Sincerely,
Ms. Jessica Larkins
Sunshine Conference
Head Director of Operations
Office: (812) 322-Sun2
Phone: (812)433-9576
191.

What is the purpose of the first letter?

(A)

To inquire information about the “Love Our Ocean’s” conference.

(B)

To gain information about the oceans around the conference center.

(C)

To communicate with Ms. Larkins and discuss about the theme of the conference.

(D)

To get to know more about the conference center.

192.

Which is NOT what Mr. Sweets isrequesting?

(A)

A few fun activities related to ocean.

(B)

Meet with him as he will go on the business trip on October 27th.

(C)

Materials that contain information about the conference center.

(D)

Holding a conference at the Sunshine Conference center.

193.

What will most likely the conference beabout?

(A)

How to enjoy the ocean and some tips which oceans to go.

(B)

Things that destroy and pollute the ocean.
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(C)

How the ocean can be used to be developed as such a great resort.

(D)

The importance of the ocean economically and scientifically.

194.

What does Ms. Larkins say about herconference center?

(A)

It has all kinds of workout facilities.

(B)

It has three cooks from around the world.

(C)

It has a brand new auditorium.

(D)

Its capacity is less than 300 at once

195.

What is a special offer she suggests?

(A)

She suggests going fishing at the shore.

(B)

She suggests doing some fun activities in water.

(C)

She suggests going on a cruise.

(D)

She suggests staying an additional day.

Questions 196-200 refer to the following notice and telephone message.
The West Hills Neighborhood Association will hold a general meeting from 7:30PM to 9PM,
on October 9, at Young Elementary School to update neighbors on a developing West Hills
Neighborhood Plan.
The plan is in the developmental stages and will provide guidance about housing,
transportation, public facilities provisions, and protection of natural resources for future
development. The Neighborhood Plan Steering Committee also needs volunteers to represent
the business community, the multifamily housing community, and the condominium
community.
Please call West Hills Neighborhood Plan Steering Committee Chairperson Cindy Novak at
432-2993 or Sid Robinson at the City Planning Division at 487-0797 for more information.

Hi, it looks like no one is available right now, so I’ll just go ahead and leave a message. I am
wondering if the meeting will discuss the new plans on Tutor road. That is the only interest I
have right now, because oh, the traffic is so horribly bad there! I feel everything in our
neighborhood is pretty good right now except for that street. So if you guys are going to
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discuss it, please let me know. I will be there. If not, I might be there to hear some other plans,
but probably not. Thank you. Please contact me as soon as possible. This is Mary Keys.
196.

What is the purpose of the plan?

(A)

To help stimulate local business.

(B)

To provide guidance for future development.

(C)

To improve educational opportunities for neighborhood youth.

(D)

To recruit volunteers for the West Hills Neighborhood Association.

197.

Who is Sid Robinson?

(A)

The principal of Young Elementary School.

(B)

A member of the West Hills Neighborhood Plan Steering Committee.

(C)

A contact at the City Planning Division.

(D)

A citizen opposed to the plan.

198.

How can the plan’s progress best bedescribed?

(A)

Beginning.

(B)

Almost finished.

(C)

Completed.

(D)

Finished, but being revised.

199.

Why was a message left?

(A)

Couldn’t get contact by phone.

(B)

Stamps are sold out.

(C)

The secretary wanted to take it.

(D)

Fastest way to get contact.

200.

What does Mary say about Tutor road?

(A)

She thinks that’s the only part of town that needs work.

(B)

There is least traffic there.

(C)

They need more stop signs there.

(D)

If they are mentioning Tutor road in the meeting, she will not go.

Questions 153-154 refer to the following letter.

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101 Main Street
Nashville, Tennessee
November 19th, 2004
Se Joon Cha
Department of Languages GNFS MangGok, Hong Kong 101616 Hong Kong
Dear Mr. Cha,
I am writing to you to find out more information about the INX conference that will be held in
Hong Kong this winter. Please send me some more information on date, subjects, and costs. I
saw this ad in the Sauce magazine and am very interested. I would also like to know if there is
a job recruitment table at the conference and what applications and documents I need to apply
for current available positions.
I am enclosing along with this letter my business card that has my name, home phone, cell
phone number, my e-mail address and my address. Thank you for your time. I will look
forward to hearing from you.
Sincerely,
Doc Richards 

153.

What is Mr. Richards sending with thisletter?

(A)

A business card.

(B)

A pay check.

(C)

A brochure.

(D)

Documents and applications for a job.

154.

What is Mr. Richards NOT concernedabout?

(A)

The magazine he saw this ad in.

(B)

The costs.

(C)

The date.

(D)

The subjects.

*****************
Questions 159-161 refer to the following warranty.
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Warranty
All HiFine speakers are guaranteed for as long as you own the product. We promise that our
speakers and all components are free of defects in material and workmanship. Our warranty is
limited to the replacement or repair of speaker parts and components, and a refund cannot be
given in any case. The warranty does not cover problems caused by intentional damage, any
type of accident, attempts to modify the product, misuse, abuse or negligence, it applies only to
normal use of the product. Labor costs are solely the responsibility of the original purchaser.
Any and all claims made under this warranty must be accompanied by a dated proof of
purchase when presented at an authorized HiFine repair center. Shipping costs of these items
must be covered by the customer.
For further information, call us toll free at 1-800-441-0337.
159. What kind of costs must be assumed by the customer?
(A)

Parts and labor

(B)

Long distance charges for service calls

(C)

Parts and shipping

(D) Shipping and labor
160. Which of the following will be covered under the warranty?
(A)

Faulty wiring in the speakers

(B)

Scratches caused by pets

(C)

Travel expenses

(D)

Intentional abuse

161.

Where can the products be serviced under the warranty?

(A)

A car dealership

(B)

The HiFine head office

(C)

At home

(D)

An authorized HiFine repair center

Questions 162-164 refer to the following advertisement.
Wear It Again has been supplying quality used clothes in the San Francisco Bay area for the
past 3 decades.
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I lere at Wear It Again, it is important to us that our customers receive high- quality garments at
affordable prices. Before putting clothes on the rack, we check each article for rips,
discoloration and stains to make sure the clothing you purchase is in the best possible
condition. All items are sorted by size and color to make shopping easier for you. We even
carry popular designer brands like Gucci, Louis Vuitton and Tomy Hilfiger. We also sell used
furniture, books and even children's toys! Please note that 10% of all profits are donated to
local charities to assist in building homeless shelters, provide food to soup kitchens, and to help
jobless people find work.

If you want to look stylish and make a difference in your community at the same time, why not
shop at Wear It Again? We can make you look and feel great!
162.

What city is this store located in?

(A)

San Diego

(B)

North Bay

(C)

San Francisco

(D)

Los Angeles

163.

What does Wear It Again do to assist local charities?

(A)

They offer a 10% discount on used clothes.

(B)

Their staff volunteers at soup kitchens.

(C)

They check the clothes thoroughly.

(D)

They donate 10% of their profits.

164.

What do the staff NOT check for before putting clothes on the rack?

(A)

Discoloration

(B)

Rips

(C)

Color coordination

(D)

Stains

Questions 153-154 refer to the following notice.

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Videoconferences are the way of the future. A meeting will be held among top managers here
at the head office to discuss how to implement this new technology to improve interoffice
communications.
All vice presidents and general managers are asked to meet next Thursday at I0 AM to begin
discussion on how this can positively affect our business. After a 45- minute lunch at noon, we
will begin to plan implementation procedures and discuss how the costs will be distributed
among departments.
Because this is a very important discussion about how we will conduct meetings among other
branches in the future, I want all of you who are attending the meeting to contact their
employees from other branches to discuss any special needs or ideas they may have prior to the
meeting. Please come prepared to briefly discuss what you feel are the merits and potential
obstacles to swiftly prepare this new way of doing things. Thank you.
153.

Who will have been asked to attend the meeting?

(A)

Janitorial staff

(B)

Videoconference technicians

(C)

Vice presidents and general managers

(D)

The President

154.

Who must attendees contact prior to the meeting?

(A)

Their in-house employees

(B)

Their fellow management staff

(C)

Their staff at other offices

(D)

Clients they wish to confer with

Questions 163-164 refer to the following instruction.
How to get your subscription to the Evening Sun
In Person : Visit our offices on 321 Back Street and fill out a subscription form. Payment by
check or credit card will lie accepted at that time.
Online : Visit www.eveningsun.com and fill out our subscription form online. You will be
asked for your credit card at that time.

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By Telephone : Call us at 555-9876 anytime from 9 am to 8 pm on weekdays. Please have
your credit card ready.
By Fax : Fax the attached subscription form to 555-9765 anytime, and be sure to include your
credit card information.
Payment must be received in full before the first issue will be delivered to your door. In the
event of cancellation, a refund equal to 90% of the value of issues that have not yet been
received will be granted.
163.

What method of subscribing will allow people to pay by check?

(A)

In person

(B)

By telephone

(C)

By fax

(D)

Online

164.

How much will be refunded in the event of a cancellation?

(A)

90% of the amount paid for the subscription

(B)

50% of the total amount paid

(C)

90% of the value of undelivered issues

(D)

It depends on the payment method.

Questions 176-178 refer to the following notice.
We appreciate your purchase of the Ciogo pogo stick. Though our pogo sticks can offer your

child years of bouncing enjoyment if cared for properly, we offer a three-month unconditional
warranty on our product. If for any reason the pogo stick breaks, or if you are unsatisfied with
the product, just return it to the retailer fora full refund.
To help ensure enjoyment for a long time to come, we offer the following care lips: It's
important to oil the piston and spring of the pogo stick every month or so depending on how
often it is used. It should not get wet in any way. as this may cause rust. We also do not
recommend that people who weigh more than 70 kilograms use the pogo stick, it is designed
for children after all.

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Attached to this warranty you will find a customer feedback form, please fill it out so we may
improve our products. You may also submit this information on our website
ww.gogopogo.com.
176.

What kind of notice is this?

(A)

An official business memo

(B)

A customer complaint form

(C)

A warranty

(D)

A product assembly manual

177.

What’s the writer warning the customers to avoid?

(A)

Letting the product rust

(B)

Oiling the stick

(C)

Allowing children for play

(D)

Reselling it to others

178.

What kind of document is attached to this notice?

(A)

An online form

(B)

A feedback survey

(C)

A warranty

(D)

A care guide

Questions 196-200 refer to the following letters.
Wise Conference Center
PO. Box 98212
Troy, CA 92232
September 10, 2006
Mr. Joel Passon
Discovery Corporation
132 Caller Avenue
Troy. CA 92232
Dear MrPasson:
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We are pleased to confirm with you the arrangements for your conference at Wise Conference
Center during November 24-26, 2006.
From the information you have provided to us, you are expecting between 100 and 150 people
for a three days long conference. We will reserve a room that can be closed off or opened up to
match the final number of people. We have all the audio-visual systems available for you to
use, so just please let us know if you need anything.
We wanted to confirm with you that you will not need any catering. However if you end up
changing your mind, please let us know before November 15. so that we can call and make an
arrangement with a catering company.
I have included the total estimated price for your three days long conference. Please call me for
any questions or concerns. Again I appreciate you choosing Wise Conference Center I am
excited to see how' the service we will offer you will aid you in all your activities and seminars
during the three days.
Sincerely,
Alicia Rosas
Events Manager
Wise Conference Center
Ms. Alicia Rosas
Wise Conference Center
15677 Nation St.
Monterey, CA 93940

Dear Ms. Rosas,
I thank you for your cooperation, it will truly help us to have a great and successful conference
this coming November However, there are several questions that I wanted to ask you. I was
wondering if the Wise Conference Center has any fitness room, swimming pool, or spa etc., for
us to enjoy, how big the cafeteria is, how many people are sharing one room, and if there are
any nice parks for families to enjoy Also, I have a few disabled people that will be coming to

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our conference, and I was wondering if your conference center has adequate facilities for those
people so that they are as comfortable as possible Thank you for your attention to this matter.
Joel Passon
Discovery Corporation
Conference & Seminar Manager
Pass@discover com
196.

What is the first letter about?

(A)

Ms. Alicia is trying to make an arrangement to hold a conference.

(B)

Ms. Alicia is informing a client about their arrangement for a conference.

(C)

Ms. Alicia is asking her client details about the conference.

(D)

Ms. Alicia is booking the date for her customer's conference.

197.

What is NOT true about the conference?

(A)

The conference is only three days long.

(B)

The conference center is expecting from 100 to 150 people.

(C)

The conference will be held in LA. CA.

(D)

The conference center can provide all the audio and visual equipment.

198.

What should Mr. Passon do in order to get catering?

(A)

He must call the catering company and make arrangements before Nov. 15.

(B)

He must let Ms. Alicia know 4 days before the conference.

(C)

He must bring his own cooks to cook.

(D)

He must ask Wise Conference Center staff for it before Nov. 15.

199.

What is NOT one of Mr. Passon's questions?

(A)

The capacity of cafeteria

(B)

Whether it has facilities his people can enjoy

(C)

Room arrangements for people

(D)

Entertainments like movies for families

200.

What is Mr. Passon’s big concern?

(A)

He has a son who will need assistance in attending the conference.

(B)

He wants the disabled people to have their own rooms.

(C)

He wants the handicapped people to enjoy the conference.
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(D)

He wants the handicapped people to be able to use all their facilities.

Questions 153 – 156 refer to the following article
Toronto-A new contract has been signed by the City of Toronto and the State of Michigan
regarding the controversial shipment of Toronto’s excess garbage south of the border to be
buried in fields formerly used as agricultural land.
Toronto’s mayor, Fred Wilson, commented that a contract agreement was reached after many
hours of negotiations between officials from Michigan and Toronto’s city council. He said he
was very pleased that they were able to settle the main points of contention, which were the
amount of garbage Michigan would accept per year, how many years the contract would last

for, and how much Toronto would need to pay to the state.
There have been protests both in the US and in Canada regarding the new plan. Some
Torontonians feel that the city should be focusing on reducing the amount of garbage being
produced here in the hope that shipment of garbage elsewhere would be unnecessary, while
environmental groups in Michigan are strongly opposed to bringing garbage from other areas
onto state land.
153.

What is this article mainly about?

(A)

A new contract between the governments of Canada and the US

(B)

A plan to ship garbage south of the border

(C)

A plan to reduce the amount of garbage produced in Toronto

(D)

Anti-American protests

154.

Who made a comment on the new contract?

(A)

The State of Michigan

(B)

City council officials

(C)

The mayor of Toronto

(D)

Protesters

155.

Which of the following was not a main point of contention regarding the contract?

(A)

The amount of garbage Michigan would accept

(B)

How much money would change hands

(C)

The length of the contract
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(D)

How the garbage would be shipped

156.

What do some Torontonians want the city to focus on more?

(A)

Negotiating a better contract

(B)

Reducing the amount of waste produced

(C)

Bringing the trash in from Michigan

(D)

Shipping the trash in energy efficient ways

Questions 20-160 refer to the following information.

Thank you for choosing the Eye-Saver Anti-Glare System. The Eye-Saver System fits over
your computer screen to eliminate glare and remove excessive strain on your eyes. Eye care
experts from around the country urge their clients to protect their eyes during long hours of
computer use. The Eye-Saver System has been proven by researchers to improve comfort in
the office.
To install your Eye-Saver System, remove the protective cover. Using the hooks at the top of
the screen, carefully hang it on the front of your computer monitor. The hinges allow you to
adjust the angles of the screen for optimal viewing comfort. To clean your computer screen,
wipe using plain soap and water. If you are not satisfied with our product for any reason, please
contact our customer service representative at 1 -800-425-SAVE.
159.

Where would this information probably be found?

(A)

In a pharmacy

(B)

In a computer software manual

(C)

In a product package

(D)

In a magazine advertisement

160.

What is NOT given as a benefit of the product?

(A)

It improves eye comfort.

(B)

It is washable.

(C)

It improves screen contrast.

(D)

It is adjustable.

Questions 20-162 refer to the following advertisement.
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SHOP FOR YOUR NEXT BICYCLE AT THE CYCLING WORLD!
We offer a wide selection of bicycles to fit every budget, from fitness bikes to mountain bikes
and even bikes for young children. We also carry the region's biggest stock of cycling
accessories, including helmets, baskets and backpack racks, locks and clothing. You can also
trust our expert mechanics with your equipment. We guarantee all maintenance for up to 6

months.
The Year-end Sale is going on now!
All bikes from this year reduced to sell!
We must make room for next year's stock!
Please note that our store will be closed next Monday in observance of the national holiday.
Cycling World
755 Traverta Avenue
Serving the Greater Boston Area for over 15 years!
161.

Why is the store lowering prices for the bicycles?

(A)

As a promotion for a holiday

(B)

To celebrate the store’s anniversary

(C)

The store is opening a new location.

(D)

So that some older bikes will sell faster

162.

What kind of items are NOT mentioned in the advertisement?

(A)

Safety equipment

(B)

Theft deterrence devices

(C)

Weather-proof backpacks

(D)

Attachments to carry luggage

Questions 167-169 refer to the following passage.
IMPORTANT NEWS for
Chester Bank Credit Card Customers!
Making electronic payments on your credit card account is faster and easier than ever! Just call
our dedicated payment line at 800-468-2588 and follow the automated instructions. Payments

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are posted to your account within a business day of your call and there is no fee for this
payment service!

Get a free SKYLINE satellite system including installation.* For more details, call Satellite
Express at 1-800-837-0837.
‘Note: S49.95 Shipping and Handling fee, restrictions, limitations and minimum subscription
requirements apply Chester Bank is not affiliated with Satellite Express, SKYLINE or affiliates
167.

Where would this passage most likely appear?

(A)

Daily newspaper

(B)

Trade journal

(C)

Credit card statement

(D)

Company bulletin board

168.

When will the payment made over the phone on Friday be applied?

(A)

Saturday

(B)

Sunday

(C)

Monday

(D)

Tuesday

169.

What is true about the satellite service?

(A)

Installation cost is $49.95.

(B)

Service request must be made through the bank.

(C)

A customer can cancel the service only after a certain period.

(D)

The service is available for a limited time only.

Questions 159-160 refer to the following form.

QUEENS INN
ROOM MAINTENANCE REQUEST FORM
Should you find anything in your suite that needs the attention of housekeeping, please fill out
this request form and drop it in the box conveniently located on each floor next to the elevator
doors. We will do our utmost to meet your request.
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In case the item needs our immediate attention, please do not hesitate to contact the front desk
by pressing #o on your suite phone.
Thank you,
The Management
Room No : 507 Date : November 22
Description : I am really annoyed bv the noise the bathroom faucet creates when I turn on the
hot water. It makes a squeaking sound from time to time and I think it needs to be repaired
immediately. If it is not fixed by tomorrow night, I would like to request a room change. Thank
you.
159.

For what purpose is this card issued?

(A)

To request a room change

(B)

To complain about poor service

(C)

To make a room reservation

(D)

To ask for a repair service

160.

What seems to be the problem here?

(A)

The room temperature needs adjusting.

(B)

The elevators are too slow.

(C)

The plumbing fixture is malfunctioning.

(D)

The room next door is too noisy.

Questions 163-165 refer to the following advertisement.
Learn How to Speed-read in 6 weeks!
If you can speed-read, you can get an edge in business and in education! Our tried and true
super fast reading techniques are guaranteed to help you get information from the page or
computer screen into your brain faster than ever before.
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SpeedieReadie, the program developed by 6 time speed-reading champ Arnold Gusterson, is
now available to you through this special offer. It will help to increase your ability to focus on
and quickly internalize whatever information is in front of you. There is also focus on scanning
documents for vital bits of information very quickly without having to read the entire page.
Sign up today and you will receive our bonus cassette tape, entitled 'Listening for
Comprehension'. Our package comes to you for the low price of $99.95 with a money back
guarantee. Fill out the form on our web site at www.readfast.com, or call 1-866-345-1234 to
order now!
163.

What is the name of the cassette tape people will receive if they order today?

(A)

SpeedieReadie

(B)

Listening for Fun

(C)

Listening for Comprehension

(D)

An Edge in Business and Education

164.

How long should a student commit to this program?

(A)

4 weeks

(B)

5 weeks

(C)

6 weeks

(D)

7 weeks

165.

What options are available to order the product?

(A)

In writing

(B)

Visit

(C)

Fax

(D)

Phone

166. What is Mr. Brown's job title?
(A)

Supervisor

(B)

Cook

(C)

Manager

(D)

Squiggly Wiggly

Questions 168 – 170 refer to the following e-mail
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Dear Customer,
Because you have been a member of the Mailit DVD club for so long, we are especially
pleased to tell you about this exciting offer. This email is to let you know about our new
discount package for all your favorite hit movies. You can now receive films featuring all the
hottest stars more cheaply than ever before.
We will begin keeping track of how many DVDs you order as of July 15. If you order 8 DVDs
within the 6-month period that follows, we will reward you by sending you an additional DVD
of your choice free!
If you order 10 DVDs in 6 months, we will be happy to send you 2 free DVDs. And, if you
order 12 DVDs, you will receive 3 DVDs absolutely free! Each additional DVD you purchase
after that will be sent to you at 50% of the normal price!
Don't delay your next order, we want you to begin saving as soon as possible.
Yours truly,
Mailit DVD club
168.

How many DVDs must a customer receive before they pay half price for the next one?

(A)

12

(B)

13

(C)

15

(D)

18

169.

If a customer wants 12 DVDs, how many must he or she actually pay for?

(A)

4

(B)

6

(C)

8

(D)

10

170. What benefits are given to the customers that order 8 DVDs?
(A)

No benefits

(B)

A 50% discount

(C)

Faster shipping

(D)

Receive a DVD for free
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