Human resrouce management 13th mathis jacson chapter 014

CHAPTER 14

Risk Management and
Worker Protection
SECTION 5 Employee Relations
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accessible Web site, in whole or in part.

PowerPoint Presentation by Charlie Cook
The University of West Alabama


Chapter Objectives
After you have read this chapter, you should be able to:
•

Identify the components of risk management.

•

Discuss three legal areas affecting safety and health.

•

Identify the basic provisions of the Occupational Safety and Health
Act of 1970 and recordkeeping and inspection requirements.

•

Discuss the activities that constitute effective safety management.

•

List three workplace health issues and how employers are
responding to them.

•

Explain workplace violence as a security issue and describe some
components of an effective security program.

•

Describe the nature and importance of disaster preparation and
recovery planning for HR.


Effective Risk Management
• Risk Management
 Involves responsibilities to consider physical, human,

and financial factors to protect organizational and
individual interests.

Focus of Risk Management

Health

Safety

Security

(Individual)

(Physical)

(Organizational)


Risk Management
Preventing
accidents and
health problems at
work
Preparing for
natural disasters

Planning for
terrorism attack

Risk
Management
Concerns
Anticipating global
disease outbreaks

Protecting against
workplace violence

Ensuring HR data

are secure


FIGURE 14–1

Hidden Costs of Accidents


Risk Management
Size and location
of organizations

Involvement and
capabilities of HR
professionals

Strategic priorities
of each
organization

Factors
Affecting
Risk
Management

Governmentmandated programs
and requirements

Industry
characteristics

and demands

Geographic and
global location
factors


Global Health, Safety, and Security
Health and Safety in
High-Risk International
Environments

International
Emergency Health
Services

International Security
and Terrorism

Kidnapping and Other
Acts of Violence


Legal Requirements for Safety and Health

Major Legal Areas

Workers’
Compensation

Americans with
Disabilities Act
and Safety Issues

Child Labor
Laws


FIGURE 14–2

Sample of Worker’s Comp Covered Injuries

Source: Adapted from Nicole Nestoriak and Brooks Pierce, “Comparing Workers Compensation
Claims with Establishments Responses to the 5011,” Monthly Labor Review, May 2009, 63.


FIGURE 14–3

Selected Child Labor Hazardous Occupations
(minimum age: 18 years)


Occupational Safety and Health Act
• Occupational Safety and Health Act of 1970
 Passed to assure safe and healthful working

conditions.
 Occupational Safety and Health Administration
(OSHA) administers provisions of the Act.
 OSHA Enforcement Standards regulate equipment

and working environments:
 The “general duty” of employers to provide safe
and healthy working conditions.
 Notification and posters are required of employers
to inform employees of OSHA’s safety and health
standards.


FIGURE 14–4

Distribution of Nonfatal Occupational Injuries versus
Illnesses by Private Industry Sector, 2008


Occupational Safety and Health Act (cont’d)
Hazard Communication

Bloodborne Pathogens

Personal Protective
Equipment (PPE)

Cumulative Stress Disorders

Work Assignments

OSHA
Enforcement
Standards

Occupational Safety and Health Act (cont’d)
Work Assignments and OSHA:
Employer Obligations and Employee Rights

Reproductive Health

Refusing Unsafe Work

• Maintain safe workplace by seeking
safest working methods.
• Comply with state and federal
safety laws.
• Inform employees of known risks.
• Document employee acceptance
of any risks.

• The employee’s fear is objectively
reasonable.
• The employee has tried to have
the dangerous condition corrected.
• Using normal procedures to solve
the problem has not worked.


OSHA Recordkeeping Requirements
Types of
Injuries

Injury- or

illness-related
death

Lost-time
or disability
injuries

Medical care
injuries

Minor
injuries


FIGURE 14–5
Guide to Recordability
of Cases under the
Occupational Safety
and Health Act


OSHA Inspections
• On-the-Spot Inspections
 Compliance officers


Marshall v. Barlow’s, Inc.

• Dealing with an Inspection

• Citations and Violations
 Imminent danger
 Serious
 Other than serious

 Check credentials

 De minimis

 Opening conference

 Willful and repeated

 Safety record check
 On-the-spot inspection


FIGURE 14–6

Typical Division of HR Responsibilities:
Health, Safety, and Security


Safety Management
Organizational
Commitment and
a Safety Culture

Safety Policies,
Discipline, and

Recordkeeping

Managing
Safety
Effectively

Safety Planning
through
Safety Committees

Safety Training
and
Communication


Safety Management
Organizational commitment

Policies, discipline, and
recordkeeping

Training and communication

Participation
(safety committees)
Inspection, investigation,
and evaluation

Effective
Safety

Management


FIGURE 14–7

Approaches to Effective Safety Management


FIGURE 14–8

Phases of Accident Investigation


Inspection, Investigation, and Evaluation

Measuring
Safety
Efforts

Accident
and Injury
Statistics

Worker
Compensation
Costs

Illness/Injuries
by Areas,
Shifts, and

Jobs

Incident Rate
and
Benchmark
Comparisons


Substance Abuse
• Substance Abuse
 Use of illicit substances or misuse of controlled

substances, alcohol, or other drugs.

• Types of Drug Tests
 Urinalysis
 Radioimmunoassay of hair
 Surface swiping
 Fitness-for-duty tests (impairment)

• Handling Substance Abuse Cases
 ADA does not protect current users of illegal drugs.
 Addiction to legal drugs is considered a disability.
 Use of the firm-choice option


FIGURE 14–9

Common Signs of Substance Abuse