Student Guide - Sun Fire™ V480 and V880 Server Maintenance and Administration - Lab

Sun Blade™ 1000 and 2000
Workstations and the Sun Fire™
280R Server Maintenance and
Administration
WZT-4561
Student Workbook

Sun Microsystems, Inc.
UBRM05-104
500 Eldorado Blvd.
Broomfield, CO 80021
U.S.A.
Sun Proprietary: Internal Use Only

Revision A


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May 18, 2004 9:37 am


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Table of Contents
About This Workbook ................................................ Lab Preface-xiii
Course Goals................................................................ Lab Preface-xiii
Conventions .................................................................. Lab Preface-xiv
Icons ...................................................................... Lab Preface-xiv
Typographical Conventions ............................... Lab Preface-xv
Sun Fire™ V480 Server Physical Overview ........................... Lab 1-1
Objectives .................................................................................... Lab 1-1
Exercise: Understanding the Sun Fire V480 Server

System Layout ..........................................................................Lab 1-2
Preparation..........................................................................Lab 1-2
Task – Reviewing the Sun Fire V480 System
Layout ...............................................................................Lab 1-2
Exercise Summary.......................................................................Lab 1-4
Exercise Solutions: Understanding the Sun Fire
V480 Server System Layout ....................................................Lab 1-5
Task – Reviewing the Sun Fire V480 Server
System Layout .................................................................Lab 1-5
Sun Fire V880 Server Physical Overview ............................... Lab 2-1
Objectives .................................................................................... Lab 2-1
Exercise: Understanding the Sun Fire V880 Server
System Layout ..........................................................................Lab 2-2
Preparation..........................................................................Lab 2-2
Task – Reviewing the Sun Fire V880 Server
System Layout .................................................................Lab 2-2
Exercise Summary.......................................................................Lab 2-4
Exercise Solutions: Understanding the Sun Fire
V880 Server System Layout ....................................................Lab 2-5
Task – Reviewing the Sun Fire V880 Server
System Layout .................................................................Lab 2-5

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v
Copyright 2004 Sun Microsystems, Inc. All Rights Reserved. SunU, Revision A


Sun Fire V480 Server Architectural Overview........................Lab 3-1
Objectives .................................................................................... Lab 3-1
Exercise: Understanding the Sun Fire V480 Server

System Configuration..............................................................Lab 3-2
Preparation..........................................................................Lab 3-2
Task – Reviewing the Sun Fire V480 Server
System Configuration.....................................................Lab 3-2
Exercise Summary.......................................................................Lab 3-4
Exercise Solutions: Understanding the Sun Fire
V480 Server System Configuration .......................................Lab 3-5
Task – Reviewing the Sun Fire V480 Server
System Configuration.....................................................Lab 3-5
Sun Fire V880 Server Architectural Overview........................Lab 4-1
Objectives .................................................................................... Lab 4-1
Exercise: Understanding the Sun Fire V880 Server
System Configuration..............................................................Lab 4-2
Preparation..........................................................................Lab 4-2
Task – Reviewing the Sun Fire V880 Server
System Configuration.....................................................Lab 4-2
Exercise Summary.......................................................................Lab 4-4
Exercise Solutions: Understanding the Sun Fire
V880 Server System Configuration .......................................Lab 4-5
Task – Reviewing the Sun Fire V880 Server
System Configuration.....................................................Lab 4-5
Sun Fire V480 Server FRU Replacement Procedures ...........Lab 5-1
Objectives .................................................................................... Lab 5-1
Exercise: Removing and Replacing the Sun Fire
V480 Server Components........................................................Lab 5-2
Preparation..........................................................................Lab 5-2
Task 1 – Replacing the Front Panel Components..........Lab 5-2
Task 2 – Replacing the PCI Side Components .............. Lab 5-3
Task 3 – Replacing the CPU Side Components .............Lab 5-3
Task 4 – Replacing Miscellaneous Components........... Lab 5-4

Task 5 – Reassembling the Sun Fire V480 Server ..........Lab 5-4
Exercise Summary.......................................................................Lab 5-5
Sun Fire V880 Server FRU Replacement Procedures ...........Lab 6-1
Objectives .................................................................................... Lab 6-1
Exercise: Removing and Replacing Sun Fire V880
Components..............................................................................Lab 6-2
Preparation..........................................................................Lab 6-2
Task 1 – Replacing the Motherboard Side
Components.................................................................... Lab 6-3
Task 2 – Replacing the I/O Board Side
Components.....................................................................Lab 6-3

vi

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Task 3 – Replacing Miscellaneous Components........... Lab 6-4
Task 4 – Replacing Backplanes and Cables ....................Lab 6-4
Task 5 – Reassembling the Sun Fire V880 Server ..........Lab 6-4
Exercise Summary.......................................................................Lab 6-5
Power-On Self-Test .................................................................. Lab 7-1
Objectives .................................................................................... Lab 7-1
Exercise 1: Configuring the System Hardware to
View POST Output ..................................................................Lab 7-2
Preparation..........................................................................Lab 7-2
Task – Setting Up a console Session and
Viewing POST Output ...................................................Lab 7-2

Exercise 2: Configuring the System OpenBoot™
PROM to View POST Output.................................................Lab 7-3
Preparation..........................................................................Lab 7-3
Task – Configuring Parameters and Viewing
POST Output ...................................................................Lab 7-3
Exercise 3: Viewing POST Results ............................................Lab 7-4
Preparation..........................................................................Lab 7-4
Task – Using the show-post-results Command.......Lab 7-4
Exercise 4: Performing Firmware Updates (Optional) ..........Lab 7-5
Preparation..........................................................................Lab 7-5
Task – Updating the Firmware ........................................Lab 7-5
Exercise Summary.......................................................................Lab 7-7
Exercise 1 Solutions: Configuring the System
Hardware to View POST Output ..........................................Lab 7-8
Task – Setting Up a Console Session and
Viewing POST Output ...................................................Lab 7-8
Exercise 2 Solutions: Configuring the System
OpenBoot PROM to View POST Output..............................Lab 7-9
Task – Configuring Parameters and Viewing
POST Output ...................................................................Lab 7-9
Exercise 3 Solutions: Viewing POST Results ........................Lab 7-10
Task – Using the show-post-results Command.....Lab 7-10
Exercise 4 Solutions: Performing Firmware Updates
(Optional) ................................................................................Lab 7-11
Task – Updating the Firmware (Optional) ...................Lab 7-11
OpenBoot™ PROM................................................................... Lab 8-1
Objectives .................................................................................... Lab 8-1
Exercise 1: Gathering System Information Using
OpenBoot PROM Commands ................................................Lab 8-2
Preparation..........................................................................Lab 8-2

Task 1 – Gathering System Information .........................Lab 8-2
Task 2 – Examining Device Information ....................... Lab 8-3
Task 3 – Configuring Environmental Variables ............Lab 8-5

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Copyright 2004 Sun Microsystems, Inc. All Rights Reserved. SunU, Revision A


Exercise 2: Performing Hardware Tests Using the
OBDiag Interface ......................................................................Lab 8-7
Preparation..........................................................................Lab 8-7
Task – Using OBDiag to Test Components ....................Lab 8-7
Exercise 3: Decoding Device Paths for Sun Fire V480
and V880 Servers......................................................................Lab 8-9
Preparation..........................................................................Lab 8-9
Task 1 – Determining the Sun Fire V480 Server
Device Paths.....................................................................Lab 8-9
Task 2 – Determining the Sun Fire V880 Server
Device Paths.................................................................. Lab 8-10
Exercise Summary.....................................................................Lab 8-11
Exercise 1 Solutions: Gathering System Information
Using OpenBoot PROM Commands...................................Lab 8-12
Task 1 – Gathering System Information .......................Lab 8-12
Task 2 – Examining Device Information ..................... Lab 8-13
Task 3 – Configuring Environmental Variables ......... Lab 8-15
Exercise 2 Solutions: Performing Hardware Tests
Using the OBDiag Interface..................................................Lab 8-16
Task – Using OBDiag to Test Components ..................Lab 8-16
Exercise 3 Solutions: Decoding Device Paths for Sun

Fire V480 and Sun Fire V880 Servers ..................................Lab 8-18
Task 1 – Determining the Sun Fire V480 Server
Device Paths...................................................................Lab 8-18
Task 2 – Determining the Sun Fire V880 Server
Device Paths.................................................................. Lab 8-19
Solaris™ OS Support Utilities .................................................Lab 9-1
Objectives .................................................................................... Lab 9-1
Exercise 1: Gathering System Information for the
Sun Fire V480 Server................................................................Lab 9-2
Preparation..........................................................................Lab 9-2
Task 1 – Accessing the Sun Fire V480 Server .................Lab 9-2
Task 2 – Gathering System Information .........................Lab 9-2
Task 3 – Performing Hot-Plug Operations.....................Lab 9-3
Exercise 2: Monitoring Environmental Conditions of
the Sun Fire V480 Server .........................................................Lab 9-4
Preparation..........................................................................Lab 9-4
Task – Monitoring the Sun Fire V480 Server .................Lab 9-4
Exercise 3: Gathering System Information for the Sun
Fire V880 Server .......................................................................Lab 9-5
Preparation..........................................................................Lab 9-5
Task 1 – Accessing the Sun Fire V880 Server .................Lab 9-5
Task 2 – Gathering System Information ........................ Lab 9-6
Task 3 – Performing Hot-Plug Operations.....................Lab 9-6

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Copyright 2004 Sun Microsystems, Inc. All Rights Reserved. SunU, Revision A

Exercise 4: Monitoring Environmental Conditions of
the Sun Fire V880 Server .........................................................Lab 9-8
Preparation..........................................................................Lab 9-8
Task – Monitoring the Sun Fire V880 Server .................Lab 9-8
Exercise Summary.......................................................................Lab 9-9
Exercise 1 Solutions: Gathering System Information
for the Sun Fire V480 Server.................................................Lab 9-10
Task 1 – Accessing the Sun Fire V480 Server ...............Lab 9-10
Task 2 – Gathering System Information .......................Lab 9-10
Task 3 – Performing Hot-Plug Operations...................Lab 9-11
Exercise 2 Solutions: Monitoring Environmental
Conditions of the Sun Fire V480 Server..............................Lab 9-12
Task – Monitoring the Sun Fire V480 Server ...............Lab 9-12
Exercise 3 Solutions: Gathering System Information
for the Sun Fire V880 Server.................................................Lab 9-13
Task 1 – Accessing the Sun Fire V880 Server ...............Lab 9-13
Task 2 – Gathering System Information .......................Lab 9-13
Task 3 – Performing Hot-Plug Operations...................Lab 9-14
Exercise 4 Solutions: Monitoring Environmental
Conditions of the Sun Fire V880 Server..............................Lab 9-15
Task – Monitoring the Sun Fire V880 Server ...............Lab 9-15
Troubleshooting ..................................................................... Lab 10-1
Objectives .................................................................................. Lab 10-1
Exercise 1: Troubleshooting a Failed Boot.............................Lab 10-2
Preparation........................................................................Lab 10-2
Task – Troubleshooting a Failed Boot...........................Lab 10-2
Exercise 2: Troubleshooting Power Problems
(Optional) ................................................................................Lab 10-4
Preparation........................................................................Lab 10-4

Task – Troubleshooting a Server That Fails to
Power Up (Optional) ....................................................Lab 10-4
Exercise 3: Troubleshooting Memory Problems...................Lab 10-6
Preparation........................................................................Lab 10-6
Task – Troubleshooting a Server That Has a
Memory Problem ..........................................................Lab 10-6
Exercise 4: Troubleshooting Boot Disk Problems.................Lab 10-8
Preparation........................................................................Lab 10-8
Task – Troubleshooting a Server That Has a
Disk Problem .................................................................Lab 10-8
Exercise 5: Troubleshooting Fibre Channel Disk
Problems (Optional) ............................................................Lab 10-10
Preparation......................................................................Lab 10-10
Task – Troubleshooting a Server That Has a
Fibre Channel Disk Problem (Optional) ..................Lab 10-10

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Exercise 6: Troubleshooting Environmental Issues
Using the Solaris OS and OpenBoot PROM
(Optional) ..............................................................................Lab 10-12
Preparation......................................................................Lab 10-12
Task – Troubleshooting a Server Using the
Solaris OS and OpenBoot PROM (Optional) ..........Lab 10-12
Exercise 7: Answering Quiz Questions................................Lab 10-14
Preparation......................................................................Lab 10-14
Task – Completing a Quiz ............................................Lab 10-14

Exercise Summary...................................................................Lab 10-16
Exercise 7 Solutions: Answering Quiz Questions ..............Lab 10-17
Task – Completing a Quiz ............................................Lab 10-17
Remote Support and Monitoring ...........................................Lab 11-1
Objectives .................................................................................. Lab 11-1
Exercise 1: Understanding Remote Support and
Monitoring ..............................................................................Lab 11-2
Preparation........................................................................Lab 11-2
Task – Reviewing Remote Support and
Monitoring .....................................................................Lab 11-2
Exercise 2: Administering RSC Subcommands
Remotely..................................................................................Lab 11-4
Preparation........................................................................Lab 11-4
Task – Resetting the RSC Remotely...............................Lab 11-4
Exercise 3: Installing a Sun Workstation as a System
Console ....................................................................................Lab 11-8
Preparation........................................................................Lab 11-8
Task – Installing, Configuring, and Testing a Sun
Workstation as a Console.............................................Lab 11-8
Exercise 4: Installing a Console Connection Using
an NTS (Optional) ..................................................................Lab 11-9
Preparation........................................................................Lab 11-9
Task – Installing, Configuring, and Testing a
Console Connection Using an NTS (Optional).........Lab 11-9
Exercise 5: Installing the RSC Configuration Script...........Lab 11-10
Preparation......................................................................Lab 11-10
Task – Installing, Configuring, and Testing the
RSC Configuration Script...........................................Lab 11-10
Exercise Summary...................................................................Lab 11-12
Exercise 1 Solutions: Understanding Support and

Monitoring ............................................................................Lab 11-13
Task – Reviewing Remote Support and
Monitoring ...................................................................Lab 11-13

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Copyright 2004 Sun Microsystems, Inc. All Rights Reserved. SunU, Revision A


Exercise 2 Solutions: Administering RSC
Subcommands Remotely ....................................................Lab 11-15
Task – Resetting the RSC Remotely.............................Lab 11-15
Exercise 3 Solutions: Installing a Sun Workstation
as a System Console.............................................................Lab 11-18
Task – Installing, Configuring, and Testing a
Sun Workstation as a System Console .....................Lab 11-18
Exercise 4 Solutions: Installing a Console Connection
Using an NTS (Optional) ....................................................Lab 11-19
Task – Installing, Configuring, and Testing a
Console Connection Using an NTS (Optional).......Lab 11-19
Exercise 5 Solutions: Installing the RSC
Configuration Script ............................................................Lab 11-20
Task – Installing, Configuring, and Testing
the RSC Configuration Script ....................................Lab 11-20

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LabPreface

About This Workbook
Course Goals
This workbook provides the lab exercises for the modules in the Student
Guide.

Sun Proprietary: Internal Use Only
Lab Preface-xiii
Copyright 2004 Sun Microsystems, Inc. All Rights Reserved. SunU, Revision A


Conventions

Conventions
The following conventions are used in this course to represent various
training elements and alternative learning resources.

Icons
Note – Indicates additional information that can help students but is not
crucial to their understanding of the concept being described. Students
should be able to understand the concept or complete the task without
this information. Examples of notational information include keyword
shortcuts and minor system adjustments.

Lab Preface-xiv

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Sun Fire™ V480 and V880 Server Maintenance and Administration
Copyright 2004 Sun Microsystems, Inc. All Rights Reserved. SunU, Revision A


Conventions

Typographical Conventions
Courier is used for the names of commands, files, directories,
programming code, and on-screen computer output; for example:
Use ls -al to list all files.
system% You have mail.
Courier bold is used for characters and numbers that you type; for
example:
To list the files in this directory, type:
# ls

Courier italics is used for variables and command-line placeholders
that are replaced with a real name or value; for example:
To delete a file, use the rm filename command.

Courier italic bold is used to represent variables whose values are to
be entered by the student as part of an activity; for example:
Type chmod a+rwx filename to grant read, write, and execute
rights for filename to world, group, and users.
Palatino italics is used for book titles, new words or terms, or words that
you want to emphasize; for example:
Read Chapter 6 in the User’s Guide.
These are called class options.

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About This Workbook
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Lab Preface-xv



Lab 1

Sun Fire™ V480 Server Physical Overview
Objectives
Upon completion of this lab, you should be able to answer questions
regarding the physical layout of the Sun Fire™ V480 server.

Sun Proprietary: Internal Use Only
Lab 1-1
Copyright 2004 Sun Microsystems, Inc. All Rights Reserved. SunU, Revision A


Exercise: Understanding the Sun Fire V480 Server System Layout

Exercise: Understanding the Sun Fire V480 Server System
Layout
In this exercise, you answer questions about the physical layout of the
Sun Fire V480 server.

Preparation
Use the information presented in the TechTalk to complete this lab.

Task – Reviewing the Sun Fire V480 System Layout
The following questions review the system layout of the Sun Fire V480
server.
1.

(True or false) To install the Sun Fire V480 server into a four-post
rack, a separate rack-mount kit is required.

2.

Pressing and releasing the power button while the system control
keyswitch is in the Normal position has what effect?
___________________________________________________________
___________________________________________________________
___________________________________________________________

3.

4.

The Sun Fire V480 server supports a maximum of _____ internal
FC-AL disk drives.
a.

2

b.

6

c.

12

In what position should the system control keyswitch be to prevent
the RSC from powering on the server?
___________________________________________________________
___________________________________________________________
___________________________________________________________

5.

Lab 1-2

(True or false) The fan trays and power supplies of the Sun Fire V480
server are hot-swappable components.

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Copyright 2004 Sun Microsystems, Inc. All Rights Reserved. SunU, Revision A


Exercise: Understanding the Sun Fire V480 Server System Layout
6.

Based purely on physical inspection of the server, how would an
administrator identify a particular Sun Fire V480 server from other
servers within the same rack or even the same data center?
___________________________________________________________
___________________________________________________________

___________________________________________________________

7.

Complete Table 1-1.

Table 1-1 LEDs, Icons, and Descriptions
Name
Locator

Icon

Description
●

Activated by a Solaris Operating
System (Solaris OS), RSC, or
_________ software command.

●

Used to help locate the server,
particularly if it is in a rack with
other servers.

●

______ to bluish in color.

●

Illuminates whenever there is a
system fault is generated by
hardware or software. These
failures can include DC-to-DC
converter failures,
over-temperature conditions, or
fan failures.

●

Illuminates with the LED that is
associated with a failed part.

●

______ in color.

●

Illuminates continuously while the
server is ______________.

●

______ in color.

_________

Power/OK

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Sun Fire™ V480 Server Physical Overview
Copyright 2004 Sun Microsystems, Inc. All Rights Reserved. SunU, Revision A

Lab 1-3


Exercise Summary

Exercise Summary

!
?

Lab 1-4

Discussion – Take a few minutes to discuss what experiences, issues, or
discoveries you had during the lab exercise.
●

Experiences

●

Interpretations

●

Conclusions

●

Applications

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Sun Fire™ V480 and V880 Server Maintenance and Administration
Copyright 2004 Sun Microsystems, Inc. All Rights Reserved. SunU, Revision A


Exercise Solutions: Understanding the Sun Fire V480 Server System Layout

Exercise Solutions: Understanding the Sun Fire V480
Server System Layout
The following pages provide solutions to the exercise questions.

Task – Reviewing the Sun Fire V480 Server System
Layout
The following questions review the system layout of the Sun Fire V480
server.
1.

(True or false) To install the Sun Fire V480 server into a four-post
rack, a separate rack-mount kit is required.
True

2.

Pressing and releasing the power button while the system control
keyswitch is in the Normal position has what effect?

This action causes a graceful shutdown of the server.

3.

4.

The Sun Fire V480 server supports a maximum of _____ internal
FC-AL disk drives.
a.

2

b.

6

c.

12

In what position does the system control keyswitch need to be to
prevent the RSC from powering on the system?
Forced-Off

5.

(True or false) The fan trays and power supplies of the Sun Fire V480
server are hot-swappable components.
False – Only the power supplies are hot swappable.

6.

Based purely on physical inspection of the server, how would an
administrator identify a particular Sun Fire V480 server from other
servers within the same rack or even the same data center?
By activating the blue Locator LED

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Sun Fire™ V480 Server Physical Overview
Copyright 2004 Sun Microsystems, Inc. All Rights Reserved. SunU, Revision A

Lab 1-5


Exercise Solutions: Understanding the Sun Fire V480 Server System Layout
7.

Complete Table 1-2.

Table 1-2 LEDs, Icons, and Descriptions
Name
Locator

Fault

Power/OK

Lab 1-6

Icon

Description
●

Activated by a Solaris OS, RSC, or
Sun™ Management Center software
command.

●

Used to help locate the server,
particularly if it is in a rack with
other servers.

●

White to bluish in color.

●

Illuminates whenever there is a
system fault generated by
hardware or software. This can
include DC-to-DC converter
failures, over-temperature
conditions, or fan failures.

●

Illuminates with the LED

associated with a failed part.

●

Amber in color.

●

Illuminates continuously while the
server is powered on.

●

Green in color.

Sun Proprietary: Internal Use Only
Sun Fire™ V480 and V880 Server Maintenance and Administration
Copyright 2004 Sun Microsystems, Inc. All Rights Reserved. SunU, Revision A


Lab 2

Sun Fire V880 Server Physical Overview
Objectives
Upon completion of this lab, you should be able to answer questions
regarding the physical layout of the Sun Fire V880 server.

Sun Proprietary: Internal Use Only
Lab 2-1
Copyright 2004 Sun Microsystems, Inc. All Rights Reserved. SunU, Revision A

Exercise: Understanding the Sun Fire V880 Server System Layout

Exercise: Understanding the Sun Fire V880 Server System
Layout
In this exercise, you answer questions regarding the physical layout of the
Sun Fire V880 server.

Preparation
Use the information presented in the TechTalk to complete this lab.

Task – Reviewing the Sun Fire V880 Server System
Layout
The following questions review system layout for the Sun Fire V880
server.
1.

How many different system fans are there? What are they?
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___________________________________________________________
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2.

(True or false) With the redundant cooling option, both the primary
and secondary fans operate at full speed under normal operating
conditions.

3.

Pressing and holding the power button for five seconds causes what
event to occur?
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___________________________________________________________
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Lab 2-2

4.

(True or false) The Sun Fire V880 server requires three power
supplies to operate at all times.

5.

(True or false) Air flow in the Sun Fire V880 server is from the top of
the server down.

Sun Proprietary: Internal Use Only
Sun Fire™ V480 and V880 Server Maintenance and Administration
Copyright 2004 Sun Microsystems, Inc. All Rights Reserved. SunU, Revision A


Exercise: Understanding the Sun Fire V880 Server System Layout
6.

How would you force the server to perform power-on self-test
(POST) and OBDiag testing upon a subsequent reset without
changing any OpenBoot™ programmable read-only memory

(PROM) parameters?
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___________________________________________________________
___________________________________________________________

7.

Complete Table 2-1.

Table 2-1 LEDs, Icons, and Descriptions
Name

Icon

Description
●

Illuminates when the system power
is on.

●

Illuminates to indicate that an
internal _____________ component is
ready for removal.

●

_______________ to indicate a serious
system fault.

●

One or more icons in the display
panel may also illuminate to indicate
the specific nature and location of the
fault.

●

Illuminates to indicate a serious disk
subsystem fault.

●

One or more disk LEDs may also be
lit at the front of the disk cage to
indicate the source of the fault.

●

Illuminates to indicate a serious
______________________ fault.

●

One or more power supply LEDs may
also be lit on the system rear panel.

_____________

OK-to-Remove

_____________

______________

_____________

Sun Proprietary: Internal Use Only
Sun Fire V880 Server Physical Overview
Copyright 2004 Sun Microsystems, Inc. All Rights Reserved. SunU, Revision A

Lab 2-3