Management INformation System MIS cataloge
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mis technology
sam 2007
Skills assessment for
microsoft® office 2007
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Page 1
CONTENTS
Introduction to IS/MIS/IT
Information Technology for Managers, Internatioal Edition • Reynolds *NEW TITLE
Information Technology in Theory • Aksoy, DeNardis
Information Systems, International Edition, Ninth Edition • Stair, Reynolds *NEW EDITION
Information Systems Essentials, International Edition, Fifth Edition • Stair, Reynolds*NEW EDITION
Management Information Systems, International Edition, Sixth Edition • Oz
2
3
4
5
6
Office Applications in Business
Problem-Solving Cases in Microsoft Access & Excel, International Edition, Seventh Annual Edition, • Monk, Brady *NEW EDITION
Succeeding in Business with Microsoft Office Excel 2007 • Gross, Akaiwa, Nordquist
Succeeding in Business with Microsoft Office Access 2007 • Bast, Cygman, Flynn, Tidwell
7
8
9
Database Concepts
Database Systems: Design, Implementation, and Management, International Edition, Eighth Edition • Rob, Coronel *NEW EDITION
Concepts of Database Management, International Edition, Sixth Edition • Pratt, Adamski
Data Modeling and Database Design • Umanath, Scamell
A Guide to SQL, Eighth Edition • Pratt *NEW EDITION
A Guide to MySQL • Pratt, Last
Oracle 11g:SQL, International Edition, Second Edition • Joan Casteel *NEW EDITION
Oracle 10g Titles
Oracle9i Titles
10
11
12
13
14
15
16
17
Enterprise Resource Planning
Concepts in Enterprise Resource Planning, International Edition, Third Edition • Monk, Wagner *NEW EDITION
18
Data Communications
Data Communications and Computer Networks: A Business User’s Approach, International Edition,
Fifth Edition • White *NEW EDITION
Business Data Communications: Introductory Concepts and Techniques, Fourth Edition • Shelly, Cashman, Serwatka
19
20
Systems Analysis and Design
Systems Analysis and Design, International Edition, Eighth Edition • Shelly, Rosenblatt *NEW EDITION
Systems Analysis and Design in a Changing World, International Edition, Fifth Edition • Satzinger, Jackson, Burd
Object-Oriented Analysis and Design with the Unified Process • Satzinger, Jackson, Burd
21
22
23
Information Security
Management of Information Security, Second Edition • Whitman, Mattord
Principles of Information Security, Third Edition • Whitman, Mattord
Hands-On Information Security Lab Manual, Third Edition • Whitman, Mattord *NEW EDITION
Database Security and Auditing: Protecting Data Integrity and Accessibility • Afyouni
24
25
26
27
Project Management
Managing Information Technology Projects, International Edition, Sixth Edition • Schwalbe *NEW EDITION
Introduction to Project Management, International Edition, Second Edition • Schwalbe
Readings in Information Technology Project Management • Richardson, Butler
Successful IT Projects • Dalcher, Brodie
28
29
30
31
Electives
E-Business, International Edition, Eighth Edition • Schneider *NEW EDITION
Creating a Winning E-Business, Second Edition • Napier, Rivers, Wagner, Napier
Learning and Using Geographic Information Systems: ArcGIS Edition • Gorr, Kurland
Learning and Using Geographic Information Systems: ArcExplorer Edition • Gorr, Kurland
Ethics in Information Technology, Second Edition • Reynolds
Ethical, Legal and Professional Issues in Computing • Duquenoy, Jones, Blundell
Customer Relationship Management • Wagner, Zubey
Systems Architecture, Fifth Edition • Burd
Management of Information Technology, Fourth Edition • Frenzel, Frenzel
32
33
34
34
35
36
37
38
39
Author Index
40
Title Index
44
INTRODUCTION TO IS/MIS/IT
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INFORMATION
TECHNOLOGY FOR MANAGERS,
INTERNATIONAL EDITION
George Reynolds
ISBN: 0-538-74566-5
ISBN-13: 978-0-538-74566-6
©2010 April 2009
500 pages
FEATURES AND BENEFITS
TABLE OF CONTENTS
• COMPREHENSIVE TABLE OF CONTENTS:
Comprehensive table of contents gives readers easy
reference to particular sections of the book.
1. Managers: Key to Information Technology
Results.
2. Strategic Planning.
3. Project Management.
4. Business Process and IT Outsourcing.
5. Corporate Governance and IT.
6. Collaboration Tools and Wireless Networks.
7. E-Business.
8. Enterprise Resource Planning.
9. Business Intelligence.
10. Knowledge Management.
11. Enterprise Architecture.
12. Ethical, Privacy, and Security Issues.
• REAL-WORLD BUSINESS EXAMPLES: Addresses
timely topics in the opening business vignettes by
examining real world businesses and how management oversees information technology in various capacities.
• END OF CHAPTER FEATURES: End of Chapter
features promote lively classroom discussions and
assignments.
www.cengage.com/mis
• INTRUCTOR RESOURCES: Valuable Instructor's
Resources include End of Chapter solutions, a
detailed Instructor's Manual, PowerPoint presentations, and Test Banks.
2
ABOUT THE AUTHORS
George Reynolds brings a wealth of computer and industrial experience to the project, with more than thirty years of
experience working in government, institutional, and commercial IS organizations. He has also authored nineteen texts
and has taught the introductory IS course at the University of Cincinnati, Miami University, and College of Mount St.
Joseph.
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IN THEORY
Pelin Aksoy, Laura DeNardis
ISBN: 1-4239-0140-1
ISBN-13: 978-1-4239-0140-2
October 2007
412 pages
FEATURES AND BENEFITS
TABLE OF CONTENTS
• Grounded in the newest technologies, such as
VoIP, streaming video, peer-to-peer file sharing,
wikis,
and broadband wireless Internet access, so readers can feel confident they are getting the most
up-to-date information available.
• Coverage of current social issues includes identity
theft, music sharing, and net neutrality, providing
knowledge and examples that are relevant and
meaningful.
• End-of-chapter exercises allow readers to test
their comprehension of one topic before moving
on to more advanced topics.
Part One: Introduction to Information Technology
1. Introduction to Information Technology
2. Understanding the Digital Domain
3. Representing Numbers and Text in Binary
INTRODUCTION TO IS/MIS/IT
INFORMATION
TECHNOLOGY
Part Two: Fundamentals of Computing
4. Fundamentals of Computers
5. Software
Part Three: Creating Digital Multimedia
6. Creating Digital Audio
7. Creating Digital Images and Video
Part Four: Transmission of Information
8. Fundamentals of Communication
9. Introduction to Fiber Optics
10. Wireless Communications
ABOUT THE AUTHORS
Dr. Pelin Aksoy completed her B.S. and M.S. degrees in Electronics Engineering at Ankara University,
Turkey, and her Ph.D. degree at George Mason University in Fairfax, Virginia. She is currently an Assistant
Professor in the Department of Applied Information Technology at George Mason University and is
involved in teaching information technology and electrical engineering courses.
www.cengage.com/mis
Part Five: Introduction to Computer Networking
11. Local Area Networks
12. Wide Networks
13. Communication Protocols
14. Internet Architecture
15. Network Security
Area Part Six: Telephony and Wireless Multimedia
16. The Telephone System
17. Voice over IP
18. Wireless Multimedia
Dr. Laura DeNardis holds a B.A. in Engineering Sciences from Dartmouth College, a Master of
Engineering from Cornell University, and a Ph.D. in Science in Technology Studies from Virginia Tech. She
is currently a Resident Fellow in the Information Society Project at Yale Law School.
3
INTRODUCTION TO IS/MIS/IT
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INFORMATION
SYSTEMS, INTERNATIONAL
EDITION
NINTH EDITION
Ralph Stair, George Reynolds
ISBN: 0-324-78166-0
ISBN-13: 978-0-324-78166-3
©2010 March 2009
652 pages
FEATURES AND BENEFITS
TABLE OF CONTENTS
• The authors cover IS principles and their real-world
applications using timely, current business examples
and hands-on activities.
Part One: An Overview
1. An Introduction to Information Systems
2. Information Systems in Organizations
Part Two: Information Technology Concepts
3. Hardware: Input, Processing, and
Output Devices
4. Software: Systems and Application Software
5. Database Systems and Business Intelligence.
6. Telecommunications and Networks
7. The Internet, Intranets, and Extranets
Part Three: Business Information Systems
8. Electronic and Mobile Commerce
9. Enterprise Systems
10. Information and Decision Support Systems
11. Knowledge Management and Specialized
Information Systems
Part Four: Systems Development
12. Systems Development: Investigation
and Analysis
13. Systems Design, Implementation,
Maintenance, and Review
Part Five: Information Systems in Business
and Society
14. The Personal and Social Impact of Computers
• The Student Online Companion website contains
practice quizzes, interactive learning, and activities
that will help your students prepare for class more
effectively.
• New! OPENING VIGNETTES. Updated chapter-opening vignettes raise actual issues from foreign-based
or multinational companies.
www.cengage.com/mis
• New! INFORMATION SYSTEMS @ WORK SPECIAL
INTEREST BOXES. Highlighting current topics and
trends in today's headlines, these updated boxes
show how information systems are used in a variety
of business career areas.
4
• New! CASE STUDIES. Two cases at the end of each
chapter (and a third case on the student website)
provide a wealth of practical information for students
and instructors. Each case explores a chapter concept
or problem that a real-world company or organization
has faced and can be assigned as individual homework or can serve as a basis for class discussion.
ABOUT THE AUTHORS
Ralph Stair received a B.S. in Chemical Engineering from Purdue University, an MBA from Tulane University, and a
Ph.D. from the University of Oregon. He has taught information systems at many universities. He has published
numerous articles and books while at Florida State University.
George Reynolds Please see page 5.
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SYSTEMS ESSENTIALS,
INTERNATIONAL EDITION
FIFTH EDITION
Ralph Stair, George Reynolds
ISBN: 0-324-82926-4
ISBN-13: 978-0-324-82926-6
©2010 April 2009
488 pages
FEATURES AND BENEFITS
TABLE OF CONTENTS
• All new opening vignettes. All of the chapter-opening vignettes are new, and continue to raise actual
issues from foreign-based or multinational companies.
Part One: Information Systems in Perspective
1. An Introduction to Information Systems
in Organizations
Part Two: Technology
2. Hardware and Software
3. Database Systems and Business Intelligence.
4. Telecommunications, the Internet, Intranets,
and Extranets
Part Three: Business Information Systems
5. Electronic and Mobile Commerce and
Enterprise Systems
6. Information and Decision Support Systems
7. Knowledge Management and Specialized
Information Systems
Part Four: Systems Development and Social Issues.
8. Systems Development
Part Five: Information Systems In Business And
Society.
9. The Personal and Social Impact of Computers
• All new Information Systems @ Work special interest boxes. Highlighting current topics and trends in
today's headlines, these boxes show how information systems are used in a variety of business
career areas.
• All new Ethical and Societal Issues special interest
boxes. Focusing on ethical issues today's professionals face, these boxes illustrate how information
systems professionals confront and react to ethical
dilemmas.
• New case studies. Two new end-of-chapter cases
provide a wealth of practical information for students and instructors. Each case explores a chapter
concept or problem that a real-world company or
organization has faced. The cases can be assigned
as individual homework exercises or serve as a
basis for class discussion.
Ralph Stair Please see page 4.
George Reynolds brings a wealth of computer and industrial experience to the project, with more than thirty years of
experience working in government, institutional, and commercial IS organizations. He has also authored nineteen texts
and has taught the introductory IS course at the University of Cincinnati, Miami University, and College of Mount St.
Joseph.
www.cengage.com/mis
ABOUT THE AUTHORS
INTRODUCTION TO IS/MIS/IT
INFORMATION
5
INTRODUCTION TO IS/MIS/IT
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MANAGEMENT
INFORMATION SYSTEMS,
INTERNATIONAL EDITION
SIXTH EDITION
Effy Oz
ISBN: 1-4239-0189-4
ISBN-13: 978-1-4239-0189-1
January 2008
650 pages
FEATURES AND BENEFITS
TABLE OF CONTENTS
• Detailed illustrations clarify the book's more
complex concepts
Part One: The Information Age
1. Business Information Systems: An Overview
2. Strategic Uses of Information Systems
3. Business Functions and Supply Chains
Part Two: Information Technology
4. Business Hardware
5. Business Software
6. Business Networks and Telecommunications
7. Database Management Systems
Part Three: Online Business
8. The Web-enabled Enterprise
9. Challenges in Global Information Systems
Part Four: Decision Support and Business
Intelligence
10. Decision Support and Expert Systems
11. Business Intelligence and Knowledge
Management
Part Five: Planning, Acquisition, and Controls
12. System Planning and Development
13. Choices in Systems Acquisition
14. Risks, Security, and Disaster Recovery
• Ethical and Societal Issues are featured in each
chapter so readers not only gain professional
skills, but also the responsible and ethical
methods of using those skills
• A wealth of current real-world examples reflect
a wide variety of businesses
• New and updated end-of-chapter Real Cases
include critical thinking questions to help
students apply what they have learned
• Review and discussion questions close each
chapter, reinforcing key information
• Emphasis on networked businesses and strategic
uses of information technologies prepare students
for professional careers
www.cengage.com/mis
• Valuable Instructor's Manual was developed by
the author so that it correlates directly with the
book, allowing instructors to spend less time
preparing teaching notes
6
ABOUT THE AUTHOR
Effy Oz is a professor of Management Science and Information Systems at Pennsylvania State, Great Valley. Professor Oz has published best-selling textbooks and articles in the areas of management information systems, e-commerce, and ethics. His current teaching and research interests include Strategic Information Systems, IT Productivity, and Electronic Monitoring.
Professor Oz received his MBA from the Hebrew University and his DBA from Boston University.
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CASES IN MICROSOFT ACCESS
AND EXCEL, INTERNATIONAL
EDITION, SEVENTH ANNUAL EDITION
Ellen F. Monk, Spring W Davidson, Joseph A. Brady
ISBN: 0-538-74567-3
ISBN-13: 978- 0-538-74567-3
©2010 April 2009
230 pages
TABLE OF CONTENTS
• Presents 12 entirely new cases that introduce
realistic business problems common in today’s
marketplace.
Part 1: Database Cases Using Access
Tutorial A: Database Design
Tutorial B: Microsoft Access Tutorial
1: Preliminary Case: Nature Tourism.
2: Textbook Leasing.
3: Parks Summer Job Database.
4: The Car Share Reservation Database.
5: The Gourmet Tea Inventory Database
Part 2: Decision Support Cases Using Excel
Scenario Manager
Tutorial C: Building a Decision Support System in Excel
6: The Choc-a-bloc Candy-Making Decision
7: The Fair Trade Shop Decision
Part 3: Decision Support Cases Using the Excel
Solver
Tutorial D: Building a Decision Support System
Using the Excel Solver
8: The Bakery Bread Production Problem
9: Big State University Freshman Acceptance
Problem
Part 4: Decision Support Cases Using Basic Excel
Functionality
10: Non-Bored Games Operating Budget
Part 5: Integration Cases: Using Access and Excel
11: The Hometown Tree Farm Analysis
12: The Golf Tour Game Prediction
Part 6: Advanced Skills Using Excel
Tutorial E: Data Analysis Techniques
Part 7: Presentation Skills
Tutorial F: Giving an Oral Presentation
• Offers six tutorials that reflect Microsoft Office
2007 Access and Excel. These tutorials prepare
students for real-life use of Access and Excel and
build spreadsheet and database skills.
• Contains a sixth tutorial covering Excel Data
Analysis Techniques.
• Provides two integration cases that require
students to use both Access and Excel together.
ABOUT THE AUTHORS
Ellen F. Monk has been teaching Information Systems at
the Lerner College of Business and Economics at
the University of Delaware since 1989. Prior to her teaching career, Ellen worked as a chemical engineer
for Engelhard Industries and W. R. Grace & Co’s Davison
Chemical Division. Ms. Monk has a B.S. degree in
Chemical Engineering and an MBA.
Spring W Davidson has been teaching Information
Systems at the Lerner College of Business and
Economics at the University of Delaware since 1996.
Prior to her teaching career, Spring worked as a software
development manager and systems analyst for several
companies including Accenture, CSC, Bethlehem Steel,
and Armco Steel. Ms. Davidson has a B.S. degree in
Computer Science and an MBA.
Joseph A. Brady currently teaches MIS courses at the
University of Delaware, where he has taught since 1990.
Prior to his teaching career, he worked as a financial
analyst for E.I. Dupont de Nemours. Dr. Brady has an
M.S. degree in Computer Science, an MBA, and a Ph.D.
in Education. He is also a Certified Public Accountant.
www.cengage.com/mis
FEATURES AND BENEFITS
OFFICE APPLICATIONS IN BUSINESS
PROBLEM-SOLVING
7
OFFICE APPLICATIONS IN BUSINESS
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SUCCEEDING
IN BUSINESS WITH
MICROSOFT OFFICE EXCEL 2007:
A PROBLEM SOLVING APPROACH
Debra Gross, Frank Akaiwa, Karleen Nordquist
ISBN: 1-4239-0605-5
ISBN-13: 978-1-4239-0605-6
September 2007
705 pages
FEATURES AND BENEFITS
TABLE OF CONTENTS
• Challenges students to use problem-solving,
critical thinking, and analysis to find efficient
and effective solutions to business situations.
Introduction to Problem Solving and Decision
Making with Microsoft Office Excel 2007
1. Applying Fundamental Excel Skills and Tools
in Problem Solving
2. Solving Problems with Statistical Analysis Tools
3. Determining Effective Data Display
with Charts
4. Applying Logic in Decision Making
5. Retrieving Data for Computation, Analysis,
and Reference
6. Evaluating the Financial Impact of Loans
and Investments
7. Organizing Data for Effective Analysis
8. Using Data Tables and Excel Scenarios for WhatIf Analysis
9. Enhancing Decision Making with Solver
10. Troubleshooting Workbooks and Creating
Excel Applications
• Introduces students gradually to more challenging
and broader problems through three levels of
complexity in each chapter.
• “Steps to Success” activities within each level
offer students the opportunity to apply the skills
they have learned before moving to the next level.
• Teaches students to deal not only with immediate
problems, but the inevitable “what if” scenarios
that occur in business situations.
• Offers case problems (such as accounting,
finance, marketing, and operations management)
and Steps to Success activities that provide
additional practice in a real-world context.
www.cengage.com/mis
• Feature boxes throughout the chapters provide
quick references to steps needed to complete
tasks, and tips to help students become more
efficient users of Excel.
8
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IN BUSINESS WITH
MICROSOFT OFFICE ACCESS 2007:
A PROBLEM SOLVING APPROACH
Karin Bast, Leon Cygman, Gerard Flynn, Rebekah Tidwell
ISBN: 1-4239-0606-3
ISBN-13: 978-1-4239-0606-3
Fall 2007
602 pages
FEATURES AND BENEFITS
TABLE OF CONTENTS
• Challenges students to use problem-solving,
critical thinking, and analysis to find efficient
and effective solutions to business situations.
Introduction to Data Management with
Microsoft Access 2007
1. Preparing to Automate Data Management
2. Building the Database
3. Analyzing Data for Effective
Decision Management
4. Collecting Data with Well-Designed Forms
5. Developing Effective Reports
6. Automating Database Processes
7. Enhancing User Interaction
Through Programming
• Introduces students gradually to more advanced
and broader skills through three levels of
complexity in each chapter, beginning with an
introductory conceptual chapter on databases.
• Offers case problems (such as accounting,
finance, marketing, and operations management)
and “Steps to Success” activities that provide
additional practice in a real-world context.
OFFICE APPLICATIONS IN BUSINESS
SUCCEEDING
• Provides Feature boxes, quick references to the
steps needed to complete tasks, and tips to help
students become more efficient users of Access.
www.cengage.com/mis
9
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DATABASE CONCEPTS
DATABASE SYSTEMS
DESIGN, IMPLEMENTATION,
AND MANAGEMENT, INTERNATIONAL EDITION, EIGHTH EDITION
Peter Rob, Carlos Coronel
ISBN: 1-4239-0203-3
ISBN-13: 978-1-4239-0203-4
©2009
704 pages
FEATURES AND BENEFITS
TABLE OF CONTENTS
• Full-color, detailed illustrations, tables, and
diagrams enhance comprehension and facilitate
understanding of more complex concepts.
Part One: Database Concepts
1. Database Systems
2. Data Models
Part Two: Design Concepts
3. The Relational Database Model
4. Entity Relationship (ER) Modeling
5. Normalization of Database Tables
6. Advanced Data Modeling
Part Three: Advanced Design and Implementation
7. Introduction to Structured Query Language (SQL)
8. Advanced SQL
9. Database Design
Part Four: Advanced Database Concepts
10. Transaction Management and Concurrency
Control
11. Database Performance Tuning and Query
Optimization
12. Distributed Database Management Systems
13. Business Intelligence and Data Warehouses
Part Five: Database and the Internet
14. Database Connectivity and Web Technologies
Part Six: Database Administration
15. Database Administration and Security
Appendices
For a complete list of appendices visit
www.course.com/mis
• Variety of databases in various formats provide
readers with experience in implementation using
MS Access, MS SQL Server, and Oracle databases.
• New and updated business vignettes offer insight
on the most current issues and challenges facing
database implementation today.
• Clear, straightforward writing style provides an
outstanding balance of theory and practice.
• Instructor’s Manual includes solutions, suggested
discussion material, and other resources, giving
teachers a complete teaching tool.
ABOUT THE AUTHORS
www.cengage.com/mis
Peter Rob has 32 years experience teaching file systems, database systems design, database design, database applications
development, and more. Peter’s real-world experience
includes two years as a Director of Operations at an aviation
chart company, 20 years as a consultant for hands-on operations systems analysis/development and database systems
design, and 15 years experience as a statistical quality control
systems analysis and systems/applications developer.
10
Carlos Coronel is currently the Lab Director for the College of
Business Computer Labs at Middle Tennessee State University.
He has 26 years of experience in various fields as a Database
Administrator, Network Administrator, Web Manager,
and Technology Specialist, and teaches courses in Web
development, database design and development, and data
communications at undergraduate and graduate levels.
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Page 11
OF DATABASE MANAGEMENT,
INTERNATIONAL EDITION
SIXTH EDITION
Philip J. Pratt, Joseph J. Adamski
ISBN: 0-538-74532-0
ISBN-13: 978-0-538-74532-1
©2008
DATABASE CONCEPTS
CONCEPTS
386 pages
FEATURES AND BENEFITS
TABLE OF CONTENTS
• A concise approach to database management that
covers fundamental material in nine chapters
and several appendices.
1. Introduction to Database Management
2. The Relational Model 1: Introduction, QBE,
and Relational Algebra
3. The Relational Model 2: SQL
4. The Relational Model 3: Advanced Topics
5. Database Design 1: Normalization
6. Database Design 2: Design Method
7. DBMS Functions
8. Database Administration
9. Database Management Approaches
Appendices
A. Comprehensive Design Example:
Marvel College
B. SQL Reference
C. “How Do I” Reference
D. Answers to Odd-Numbered Review
Questions
• A comprehensive discussion of database design
includes normalization, E-R diagrams, numerous
database design examples, and trade-off
discussions.
• Extensively covers SQL with design examples
to illustrate key concepts. Advanced topics such
as concurrency issues, distributed databases,
and data warehouses are included.
• New and updated exercises in each chapter
and new cases challenge students and reinforce
concepts.
• Appendices describe the purpose and syntax of
the major SQL commands used in the book.
Phillip J. Pratt Please see page 13.
Joseph J. Adamski earned a master’s degree in computer science at Rensselaer Polytechnic Institute and spent
12 years as a computer professional at aerospace and financial services companies. His academic and research interests have concentrated on database and systems engineering. He recently published his 30th textbook. Currently, he
is an Associate Professor Emeritus at Grand Valley State University, where he has taught since 1979.
www.cengage.com/mis
ABOUT THE AUTHORS
11
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DATABASE CONCEPTS
DATA MODELING
AND DATABASE DESIGN
Narayan Umanath, Richard Scamell
ISBN: 1-4239-0083-9
ISBN-13: 978-1-4239-0083-2
January 2007
698 pages
FEATURES AND BENEFITS
TABLE OF CONTENTS
• Offers substantial coverage of higher degree
relationships and other complex relationships
in the entity-relationship diagram.
1. Database Systems: Architecture
and Components
2. Foundation Concepts
3. Entity-Relationship Modeling
4. Enhanced Entity-Relationship (EER) Modeling
5. Modeling Complex Relationships
6. The Relational Data Model
7. Functional Dependencies
8. Normal Forms Based on
Functional Dependencies
9. Higher Normal Forms
10. Database Creation
11. Data Manipulation: Relational Algebra and SQL
12. Advanced Data Manipulation Using SQL
Appendix A: Data Modeling Architectures Based
on the Inverted Tree and Network Data
Structures
Appendix B: Object-Oriented Data Modeling
Architectures
Appendix C: Overview of SQL Reserved Words
• Presents unique features under the topic
of normalization rarely found in business
database books.
• Includes in-depth coverage of relationship
algebra supported by a significant number
of examples of their operationalization in
ANSI/ISO SQL.
• Provides a plethora of diagrams, boxes, and tables
that visually reinforce key concepts.
www.cengage.com/mis
• Features exercises at the end of each chapter
that provide opportunity for practice and
skill application.
ABOUT THE AUTHORS
Dr. Narayan S. Umanath is Professor of Information Systems at the University of Cincinnati, Ohio. Entering academia
after fifteen years of technical and managerial experience in the software development industry, Umanath received his
Ph.D in Business Administration from the University of Houston in 1987. His current research interests include electronic
integration in supply chain relationships, data modeling & data warehousing and organizational issues pertaining to
Information Systems.
Dr. Richard W. Scamell serves as Professor of Decision and Information Sciences in the C. T. Bauer College of Business at
the University of Houston. He received his Ph.D. degree from The University of Texas at Austin. Since joining the faculty
at Houston in 1972, he has taught more than two dozen different courses at the undergraduate, masters, and doctoral
levels, including several in the database area.
12
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Page 13
SQL
EIGHTH EDITION
Philip J. Pratt, Mary Z. Last
ISBN: 0-324-59768-1
ISBN-13: 978-0-324-59768-4
©2009
360 pages
FEATURES AND BENEFITS
TABLE OF CONTENTS
• Provides hands-on projects at the end of each
chapter, including review questions, running
cases, and extensive exercises, to solve problems
and apply skills from each chapter.
1. Introduction to Premiere Products, Henry
Books, and Alexamara Marina Group
2. Database Design Fundamentals
3. An Introduction to SQL
4. Single-Table Queries
5. Multiple-Table Queries
6. Updating Data
7. Database Administration
8. SQL Functions and Procedures.
Appendices
A. SQL Reference
B. “How do I” Reference
C. Answers to Odd-Numbered Review
Questions
• The text focuses on presenting the basics regardless of the database environment and is based on
Oracle 11g, Access 2007, and MySQL to keep your
class current.
• New! The new edition teaches the basics of SQL
programming using three running cases.
Phillip J. Pratt is a professor of Mathematics and Computer Science at Grand Valley State University where he was
department Chair from 1993–2001. He has authored several textbooks including the best-selling Concepts of Database
Management and A Guide to SQL. His current teaching and research interests include database management, systems
analysis, complex analysis, and discrete mathematics.
www.cengage.com/mis
ABOUT THE AUTHOR
DATABASE CONCEPTS
A GUIDE TO
Mary Z. Last is Chair of the Business Information Technology and Systems Department and Director of the Center for
Effectiveness in Learning and Teaching at the University of Mary Hardin-Baylor in Belton, Texas. Last is a contributing
author on the Shelly Cashman Series' Microsoft Office Access texts and coauthor of A GUIDE TO MYSQL. She also
has authored instructor resource materials for a variety of texts.
13
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DATABASE CONCEPTS
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Page 14
A GUIDE TO
Philip J. Pratt, Mary Z. Last
ISBN: 1-4188-3635-4
ISBN-13: 978-1-4188-3635-1
November 2005
288 pages
FEATURES AND BENEFITS
TABLE OF CONTENTS
• Gives detailed coverage of how to use the SQL
language within MySQL in the context of three
running cases that appear throughout the book.
1. Introduction to Premiere Products, Henry
Books, and Alexamara Marina Group
2. Database Design Fundamentals
3. An Introduction to SQL
4. Single-Table Queries
5. Multiple-Table Queries
6. Updating Data
7. Database Administration
8. MySQL Special Topics
Appendix A: SQL Reference
AppendixB: How Do I Reference
Appendix C. Answers to Odd-Numbered
Review Questions
• Presents modern database-design techniques,
including E-R diagrams and the normalization
process.
• Addresses key MySQL topics, including importing
and exporting data, query optimization, the
MySQL Query Browser, the MySQL Administrator,
the MySQL Table Editor, and more.
www.cengage.com/mis
• Includes a comprehensive command reference
for all the major SQL clauses and operators
taught in the book.
14
MySQL
ABOUT THE AUTHORS
Phillip J. Pratt Please see page 13.
Mary Z. Last Please see page 13.
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Page 15
NEW COVER
COMING SOON!
International Edition,
Second edition
Joan Casteel
ISBN: 1-4390-8124-7
ISBN-13: 978-1-4390-8124-2
©2010 July 2009
DATABASE CONCEPTS
ORACLE 11g: SQL,
640 pages
FEATURES AND BENEFITS
TABLE OF CONTENTS
• Maps to the Oracle Certification Exams 1Z0-007
and 1Z0-051.
1. Overview of Database Concepts.
2. Basic SQL SELECT Statements.
3. Table Creation and Management.
4. Constraints.
5. Data Manipulation and Transaction Control.
6. Additional Database Objects.
7. User Creation and Management.
8. Restricting Rows and Sorting Data.
9. Joining Data from Multiple Tables.
10. Selected Single-Row Functions.
11. Group Functions.
12. Subqueries and Merge.
13. Views.
14. Formatting Readable Output.
15. Exploring SQL Topics in Application
Development.
• Covers most topics in the new Oracle Database
SQL Expert Exam1Z0-047.
• Now includes material on using virtual columns,
CASE expressions, the NULLIF function, and the
explain plan for verifying indexes.
• Explains both ANSI and traditional join methods.
• ncorporates hands-on activities at the end of each
chapter, such as review questions, assignments,
and case projects, to help reinforce Oracle 11g
SQL skills.
• Includes Oracle 11g database software with each
new copy of the textbook.
Joan Casteel has more than twelve years of experience in application development in various business environments.
She has been teaching Oracle development at Tidewater Community College for the past seven years in the Database
Specialist curriculum. Joan has authored two textbooks for Course Technology, a part of Cengage Learning.
www.cengage.com/mis
ABOUT THE AUTHOR
15
DATABASE CONCEPTS
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Page 16
ORACLE 10g
Oracle 10g Developer:
Guide to Oracle 10g
PL/SQL Programming
Joline Morrison, Mike Morrison, Rocky Conrad
Joan Casteel
ISBN: 0-619-21629-8 • ISBN-13: 978-0-619-21629-0
August 2005 • 1014 pages
ISBN: 1-4239-0136-3 • ISBN-13: 978-1-4239-0136-5
August 2007 • 560 pages
www.cengage.com/mis
*Includes Free Software: Oracle 10g Developer
16
Oracle 10g Database Administrator:
Oracle 10g Database Administrator II:
Implementation and Administration
Backup/Recovery and Network Administration
Gavin Powell, Carol McCullough-Dieter
Claire Rajan
ISBN: 1-4188-3665-6 • ISBN-13: 978-1-4188-3665-8
June 2006 • 552 pages
ISBN: 1-4188-3664-8 • ISBN-13: 978-1-4188-3664-1
May 2006 • 550 pages
*Includes Free Software: Oracle 10g Database
*Includes Free Software: Oracle 10g Database
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DATABASE CONCEPTS
ORACLE9i
Guide to Oracle9i
Oracle9i: SQL
Joline Morrison, Mike Morrison
with an Introduction to PL/SQL
ISBN: 0-619-15959-6 • ISBN-13: 978-0-619-15959-7
March 2003 • 955 pages
Lannes Morris-Murphy
Oracle9i Database Administrator:
Oracle9i Database Administrator II:
Implementation and Administration
Backup/ Recovery & Network Administration
Carol McCullough-Dieter
Lannes Morris-Murphy
ISBN: 0-619-15900-6 • ISBN-13: 978-0-619-15900-9
February 2003 • 539 pages
ISBN: 0-619-15902-2 • ISBN-13: 978-0-619-15902-3
October 2003 • 511 pages
Oracle9i Developer:
Oracle9i Performance Tuning:
PL/SQL Programming
Optimizing Database Productivity
Joan Casteel
Hassan Afyouni
ISBN: 0-619-15909-X • ISBN-13: 978-0-619-15909-2
May 2003 • 544 pages
ISBN: 0-619-16004-7 • ISBN-13: 978-0-619-16004-3
February 2004 • 982 pages
ISBN: 0-619-21284-5 • ISBN-13: 978-0-619-21284-1
July 2003 • 576 pages
www.cengage.com/mis
17
ENTERPRISE RESOURCE PLANNING
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CONCEPTS
IN ENTERPRISE RESOURCE
PLANNING, INTERNATIONAL
EDITION, THIRD EDITION
Ellen Monk, Bret Wagner
ISBN: 1-4390-8108-5
ISBN-13: 978-1-4390-8108-2
©2009 January 2008
250 pages
FEATURES AND BENEFITS
TABLE OF CONTENTS
• Numerous screenshots familiarize readers with
software programs and key concepts.
1. Business Functions, Processes and Data
Requirements
2. The Development of Enterprise Resource
Planning Systems
3. Marketing Information Systems and the
Sales Order Process
4. Production and Supply Chain Management
Information Systems
5. Accounting in ERP Systems
6. Human Resources Processes with ERP
7. Process Modeling, Process Improvement,
and ERP Implementation
8. ERP and Electronic Commerce
• End-of-chapter questions and exercises test
mastery of the subject matter periodically and
allow for immediate feedback.
• Ongoing case study of a fictitious company
illustrates how ERP works when applied to
all aspects of a single business.
www.cengage.com/mis
• Many examples use the industry-leading software,
SAP, preparing readers for work with a program that
they are likely to encounter in their professional
experiences.
18
ABOUT THE AUTHORS
Ellen Monk Please see page 7.
Bret Wagner is an associate professor and director of Western Michigan University’s Integrated Supply Matrix
Management program. Dr. Wagner received his Ph.D. in Operations Management from Michigan State University and
has published a number of articles on topics in production planning and scheduling. He has been involved in the integration of ERP software into business curriculum since 1998.
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Page 19
COMMUNICATIONS
& COMPUTER NETWORKS:
A BUSINESS USER’S APPROACH,
INTERNATIONAL EDITION,
FIFTH EDITION
Curt White
ISBN: 0-324-59385-6
ISBN-13: 978-0-324-59385-3
©2009 May 2008 528 pages
FEATURES AND BENEFITS
TABLE OF CONTENTS
• Thirteen chapters introduce computer networks
and data communications and include coverage of
the language of computer networks and the
effects of data communications on today's society.
1.
• Updated to include the latest technologies.
• Provides "Details" sections that separate highly
technical material from the rest of the chapter
narrative.
• Offers "In Action" examples which demonstrate
the chapters' key topics in a realistic work environment.
• Contains "Thinking Outside the Box" exercises at
the end of each chapter which challenge users to
explore ideas beyond those explicitly outlines in
the chapter.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
DATA COMMUNICATIONS
DATA
Introduction to Computer Networks
and Data Communications
Fundamentals of Data and Signals
Conducted and Wireless Media
Making Connections
Making Connections Efficient: Multiplexing
and Compression
Errors, Error Detection, and Error Control
Local Area Networks—The Basics
Local Area Networks: Software and Support
Systems.
Introduction to Metropolitan Area Networks
and Wide Area Networks.
The Internet.
Voice and Data Delivery Networks.
Network Security.
Network Design and Management.
Curt White completed a B.S. in Computer Science in 1976, an M.S. in Computer Science in 1978, and a Ph.D.
in Computer Science from Wayne State University in 1986. He began his teaching career at Wayne State as a lecturer
in 1978. Following that, Curt spent eight years at Illinois State University, seven years at Purdue University —
Fort Wayne, three years at Dominican University, and has been at DePaul University since 1998. Curt has published
over 30 articles on computer science and computer science education, two chapters in books, and two college textbooks. In 1997, he chaired the national conference on computer science education, and more recently was the president of the Consortium for Computing Sciences in Colleges.
www.cengage.com/mis
ABOUT THE AUTHOR
19
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Page 20
DATA COMMUNICATIONS
BUSINESS DATA
COMMUNICATIONS:
INTRODUCTORY CONCEPTS
AND TECHNIQUES, FOURTH EDITION
Gary B. Shelly, Thomas J. Cashman, Judy A. Serwatka
ISBN: 0-7895-6806-3
ISBN-13: 978-0-7895-6806-9
November 2003
488 pages
FEATURES AND BENEFITS
TABLE OF CONTENTS
• Fifteen chapters introduce fundamental data
communications concepts, including the
components of data communications, the effects
of data communications on today’s society, data
transmission and protocols, types of networks,
the importance of wireless technologies,
e-business applications, communications services,
and the challenges of living in a connected world.
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
• Full-color design maintains student interest and
provides an exciting presentation of business data
communications.
• Updated to include the newest network
technologies.
• The Internet Projects and NetLinks help you bring
the Internet into your classroom and keep your
students up to date.
www.cengage.com/mis
• New “Communications Trailblazer” feature
introduces students to people who have
contributed to the industry.
20
Introduction to Communications
Fundamentals of Communications
Communications Media, Servers, and Clients
Communication Equipment
Data Transmission
Protocols
Network Concepts
Wide Area and Metropolitan Area Networks
Local Area Networks
Network Security
Network Management
The Internet
Communication Services
E-Business Applications and the Business
Data Communications Industry
15. Addressing the Challenge of Living in
a Connected World
ABOUT THE AUTHORS
Gary B. Shelly and Tom J. Cashman wrote and published their first computer education textbook in 1969. Since
then, more than twenty million copies of Shelly Cashman textbooks have been sold. In recent years, Gary, Tom, and
a group of contributing authors have produced leading textbooks on computer programming, computer concepts,
and application software.
Dr. Judy A. Serwatka received her Ed.D. in Business Education from Northern Illinois University with minors in
Management Information Systems and Instructional Technology. She received an M.S. in Management, and an A.S.
and B.S. in Computer Technology from Purdue University Calumet. She is currently Associate Professor of Computer
Technology at Purdue University North Central. She taught courses in the CIS area for 17 years at Purdue University
Calumet and was Option Chairman for the Systems Networking Option in the B.S. degree program at that campus.
Prior to teaching at Purdue, Dr. Serwatka held the positions of systems engineer, computer operator, computer
programmer, and systems analyst at several organizations over a period of 23 years.
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Page 21
AND DESIGN,INTERNATIONAL
EDITION, EIGHTH EDITION
NEW COVER
COMING SOON!
Gary B. Shelly, Harry J. Rosenblatt
ISBN: 1-4390-3787-6
ISBN-13: 978-1-4390-3787-4
©2010 March 2009
720 pages
FEATURES AND BENEFITS
TABLE OF CONTENTS
• Expands coverage of project management tools and
techniques with a New Project Management chapter including case studies, practice exercises, and a
link to Open Workbench, an open-source program
that students can download and install.
PHASE 1: SYSTEMS PLANNING.
1. Introduction to Systems Analysis and Design.
2. Analyzing the Business Case.
3. Managing Systems Projects.
PHASE 2: SYSTEMS ANALYSIS.
4. Requirements Modeling.
5. Data and Process Modeling.
6. Object Modeling.
7. Development Strategies.
PHASE 3: SYSTEMS DESIGN.
8. Output and User Interface Design.
9. Data Design.
10. System Architecture.
PHASE 4: SYSTEMS IMPLEMENTATION.
11. Managing Systems Implementation.
PHASE 5: SYSTEMS SUPPORT AND SECURITY.
12. Managing Systems Support and Security.
• Challenges students with real-life ethical issues in
an IT environment with new Question of Ethics
mini-cases in each chapter.
• Includes comparison of structured, object-oriented,
and agile development methods within the multimethod presentation of material.
• Contains more material on IT security topics, along
with updated coverage of cloud computing, Web 2.0,
risk management, wireless networks, offshore outsourcing, e-business, Web hosting, and client/server
architecture.
• Includes a Web-based SCR Associates case study
that contians realistic voice and e-mail messages
that students receive during the interactive simulation.
• Offers 16 instructional units, including a four-part
Systems Analyst's Toolkit that teaches valuable
cross-functional skills.
SYSTEMS ANALYSIS AND DESIGN
SYSTEMS ANALYSIS
TOOLKIT
Communications Tools.
CASE Tools.
Financial Analysis Tools.
Internet Resource Tools.
ABOUT THE AUTHORS
Gary B. Shelly Please see page 20.
Harry J. Rosenblatt is a professor of information systems at College of the Albrmarle in Elizabeth City, North Carolina. His
background is in management and computer systems consulting. He has co-authored the last five editions of the Shelly
Cashman Systems Analysis and Design textbook.
www.cengage.com/mis
1:
2:
3:
4:
21
SYSTEMS ANALYSIS AND DESIGN
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Page 22
SYSTEMS ANALYSIS
& DESIGN IN A CHANGING WORLD,
INTERNATIONAL EDITION,
FIFTH EDITION
John Satzinger, Robert Jackson, Stephen Burd
ISBN: 0-324-59377-5
ISBN-13: 978- 0-324-59377-8
March 2008
656 pages
FEATURES AND BENEFITS
TABLE OF CONTENTS
• Incorporates advanced object-oriented design
topics throughout the book.
Part One: The Systems Analyst
1. The World of the Information Systems Analyst
2. Approaches to System Development
3. The Analyst as a Project Manager
Part Two: Systems Analysis Tasks
4. Beginning the Analysis: Investigating
System Requirements
5. Modeling System Requirements
6. The Traditional Approach to Requirements
7. The Object-Oriented Approach to
Requirements
8. Evaluating Alternatives for Requirements,
Environment, and Implementation
Part Three: Systems Design Tasks
9. Moving to Design
10. The Traditional Approach to Design
11. Object-Oriented Design: Priciples
12. Object-Orientated Design: Use Case Realization
13. Designing Databases
14. Designing the User Interface
15. Designing System Interfaces, Controls,
and Security
Part Four: Implementation and Support
16. Making the System Operational
17. Current Trends in System Development
• Offers extensive updates to trends in systems
development and design.
• Includes Microsoft Project Professional 2007
120-day trial version in every book.
• Password protected Student Online Companion
offers more opportunity for interactive learning,
hands-on practice, and a guide to Microsoft
Project 2007. (at www.course.com/mis/sad5)
www.cengage.com/mis
• Multiple software bundling options, including
Microsoft Visio 2007, Visible Analyst,
Embarcadero Describe, Edge Diagrammer,
and Popkin’s System.
ABOUT THE AUTHORS
John Satzinger is a professor in the Computer Information Systems department at Missouri State University. With
more than 15 years of teaching and research experience at leading CIS and MIS university programs, John’s interests include
systems analysis and design, graphical user interface design, and object-oriented development. He holds an MBA from Cal
Poly University and earned his Ph.D. at the Claremont Graduate University.
Robert Jackson has published numerous papers and textbooks in the areas of object-oriented systems analysis and design,
International software-technology transfer, and information-systems education. Dr. Jackson received his Ph.D. in Computer
Science from Brigham Young University.
Stephen Burd Please see page 23.
22
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Page 23
ANALYSIS & DESIGN WITH
THE UNIFIED PROCESS
John Satzinger, Robert Jackson, Stephen Burd
ISBN: 0-619-21643-3
ISBN-13: 978-0-619-21643-6
November 2004
608 pages
TABLE OF CONTENTS
• Covers analysis and design in an exclusively
object-oriented approach.
Part One: System Development and the
Unified Process
1. The World of the Modern Systems Analyst
2. Object-Oriented Development and the
Unified Process
3. Project Management and the Inception Phase
Part Two: Modeling and the Requirements
Discipline
4. Business Modeling and Requirements
Activities
5. Use Cases and Domain Models
6. Use Case Modeling
Part Three: The Design Discipline
7. Design Activities and Environments
8. Use Case Realization in an Iteration
9. Advanced Design Principles and Patterns
10. Designing the Data Access Layer
11. Designing the User Interface Layer
12. Designing System Interfaces, Controls,
and Security
Part Four: Implementation, Test, and
Deployment Disciplines
13. Making the System Operational
14. Agile Development
• Based on the proven pedagogy and approach
of the authors’ “Changing World” text.
• Integrates two running cases using the Rocky
Mountain Outfitters Corporation and Reliable
Pharmaceuticals for students to present and apply
business concepts.
• Highlights “Best Practices” throughout each
chapter to give students concrete examples of
what concepts to apply in business environments.
• Includes a free 120-day trial of Microsoft
Project 2003, as well as access to the passwordprotected Student Online Companion which
includes appendices, PowerPoint slides, quizzes,
and glossary. (www.course.com/OOAD)
ABOUT THE AUTHORS
John Satzinger Please see page 22.
Robert Jackson Please see page 22.
www.cengage.com/mis
FEATURES AND BENEFITS
SYSTEMS ANALYSIS AND DESIGN
OBJECT-ORIENTED
Stephen Burd is an associate professor at the University of New Mexico, where he has been teaching courses in management information systems, networks, databases, and hardware/software since 1984. He received his bachelor’s and
master’s degrees at the University of Baltimore, and his Ph.D. from Purdue University, and has authored more than
seven top-selling textbooks for Course Technology.
23
