test 2 toeic Part 1 7

TEST 2:
Câu 1: A

B

PART 1:
C

Câu 2: A

B

C

1

D

D


CÂU 3: A

B

C

D

Câu 4 : A

B

C

D

2


Câu 5 A

B

C

D

Câu 6: A

B

C

D

3


Câu 7:

A

B

C

4

D


Câu 8 A

B

C

5

D


Câu 9:

Câu 10

A

A

B

C

B

C

6

D

D


PART 2:
CÂU 1:
CÂU 2:
CÂU 3:
CÂU 4:
CÂU 5:
CÂU 6:
CÂU 7:
CÂU 8:
CÂU 9:
CÂU 10:

A
A
A

A
A
A
A
A
A
A

B
B
B
B
B
B
B
B
B
B

C
C
C
C
C
C
C
C
C
C
PART 3:

Câu 1: What does the woman ask the man for?
A. Help
B. Advice
C. A recommendation
Câu 2: How does the man behave towards the woman?
A. Selfishly
B. Politely
C. Hatefully
Câu 3: What is the relationship between the speakers?
A. Classmates
B. Customer - customer service staff
C. Colleagues
D. Shop assistant - customer
Câu 4: What possibly is their relationship?
A. Business partners
B. Coworkers
C. Client - consultant
Câu 5: What does the man admire about companies like Google and Facebook?
A. Their professional staff
B. Their work atmosphere
C. Their working rules
D. Their popularity
Câu 6: What does Robert want from his staff?
A. Lessons
B. Plans
C. Questions
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D. A thing

D. Weirdly

D. Roommates

D. Suggestions


Câu 7: Why do they call the repair company?
A. Because they cannot email them.
B. Because the condition in the office is not good.
C. Because a machine stopped working.
C. Because David asked them to do.
Câu 8: When did the woman call the repair company?
A. 10 minutes ago
B. 15 minutes ago
C. 30 minutes ago
D. 45 minutes ago
Câu 9: What is the number for the repair company?
A. 876-3433
B. 867-3133
C. 976-3433
D. 967-3133
Câu 10: What are they talking about?
A. The man's performance review
B. The woman's problem
C. What they forgot to do
D. Their work strain
Câu 11: How does the man respond to the woman's concern?
A. Kindly
B. Rudely

C. Loudly
D. Carefully
Câu 12: What does the man give the woman?
A. Criticism
B. Advice
C. Comfort
D. Hatred
Câu 13: Where is the conversation probably taking place?
A. In an office
B. In a café
C. In a shop
D. In a street
Câu 14: What caused the power outage?
A. Unknown
B. A problem with the computers
C. The maintenance department
D. a problem in the street
Câu 15: Which café does Jenny prefer?
A. The distant one
B. The inconvenient one
C. The cheap one
D. The nearby one

PART 4
Câu 1: For whom are the activities intended?
A. Children
B. Adults
C. People who like eating sugar
D. Seniors
Câu 2: When did Sugarmoon start welcoming children?

A. 1937
B. 1973
C. 1793
D. 1739
Câu 3: What should one do if one wants a brochure?
A. Write a letter
B. Make a phone call
C. Visit the website
D. Go in person
Câu 4: Who would NOT be interested in this service?
A. A swimming pool owner
B. A spa owner
C. A hot tub owner
D. A gardener
Câu 5: What is said about the emergency service?
A. It is only for underwater repairs.
B. It is only provided in summer.
C. It does not sell mineral purifiers.
D. It is available 24 hours.
Câu 6: How much does a water test cost?
A. 24 dollars
B. 7 dollars
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C. Nothing
D. 8 dollars
Câu 7: For whom is this advertisement intended?
A. Those who are getting married soon
B. Those who are getting divorced soon

C. Those who are getting engaged soon
D. Those who are single
Câu 8: What is NOT true about this firm’s services?
A. They are professional.
B. They are only for contested divorce.
C. They are skilled.
D. They are affordable.
Câu 9: What do people get when they first visit this firm?
A. A free quote
B. A free consultation
C. A free catalog
D. A discount
Câu 10: What is being advertised?
A. A tour
B. A beach
C. A city
D. A packaging service
Câu 11: How much does this trip cost per person?
A. $ 399
B. $ 499
C. $ 419

D. $ 459

Câu 12: What is NOT included in the tour package?
A. Hotels
B. Breakfasts
C. Transportation within Australia
D. Dinners
Câu 13: Who would be most interested in this advertisement?

A. Pet owners
B. Hospital patients
C. Pharmacists
D. Veterinarian doctors
Câu 14: What can people do if they want to know more about the services?
A. Visit the office
B. Mail a letter
C. Send an email
D. Request a newsletter
Câu 15: Between what hours is the hospital open on Sundays?
A. 7 am – 7 pm
B. 7 am – 5 pm
C. 7 am – 12 pm
D. 7 am – 9 pm

PART 5
Câu 1: The first quarter's growth figure ......... again next month.
A. will be revised
B. is revised
C. will revise
D. was revised
Câu 2: Over the last year and a half, the economy ........ between quarters of growth and
contraction.
A. have fluctuated
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B. has fluctuated
C. fluctuated
D. fluctuates

Câu 3: In the final three months of last year, the economy also ....... by 0.3%, meaning the UK is
back in recession.
A. shrinks
B. has shrunk
C. shrank
D. shrink
Câu 4: The Bank ........ £325bn into the UK economy through its QE programme to try to boost
growth.
A. is already pumped
B. is already pumping
C. have already pumped
D. has already pumped
Câu 5: Inflation ........ the interest rate we get on our savings and the rate we pay on our mortgages
A. is influencing
B. has influenced
C. influences
D. influence
Câu 6: In recent weeks, there ......... growing calls across Europe for a greater focus on growth.
A. have been
B. has been
C. is
D. are
Câu 7: It added online bookings ........ considerably in the past four weeks.
A. have improved
B. had improved
C. has improved
D. is improving
Câu 8: The data from the CPI and RPI rates ............... in many ways by the government and
businesses.
A. has used

B. are used
C. use
D. uses
Câu 9: That's why inflation is a crucial factor in ........ the rates banks charge for mortgages and the
rates they offer on savings accounts.
A. determines
B. determined
C. determine
D. determining
Câu 10: Meanwhile a rise in the price of stamps is less likely ........ the overall index, as they have a
weighting of 0.1%.
A. affecting
B. to affect
C. affect
D. affects
Câu 11: She will face the task of ....... the travel firm, which last year issued three profit warnings.
A. revive
B. reviving
C. to revive
D. to reviving
Câu 12: It also plans ....... 200 of its branches over the next two years.
10


A. close
B. closes
C. to close
D. closing
Câu 13: Staff at 115 of the affected outlets are expected .......... their fate on Wednesday with the loss
of jobs.

A. learn
B. learning
C. to learning
D. to learn
Câu 14: Thomas Cook has blamed the unrest in Egypt and Tunisia and floods in Thailand, all key
holiday destinations for the company, for ........ sales.
A. hit
B. hits
C. hitting
D. to hit
Câu 15: However, Thomas Cook was keen ......... that bookings for next summer are 8% up from a
year ago.
A. have lighlighted
B. to highlight
C. highlighting
D. highlighted
Câu 16: In addition to ........ rising online sales, Thomas Cook also reported record profits at its
German and Scandinavian businesses.
A. seen
B. sees
C. see
D. seeing
Câu 17: Its bankers, including Barclays, HSBC, RBS and UniCredit, have agreed ......... a new
£200m facility until 30 April 2013.
A. to provide
B. providing
C. provide
D. to providing
Câu 18: The new deal replaces the £100m short-term credit agreement .......... 21 October 2011.
A. announce

B. announcing
C. announced
D. to announce
Câu 19: It has seen bookings ......... 20% in France and Belgium compared with last year.
A. fell
B. are falling
C. to fall
D. fall
Câu 20: However, people who have only booked a flight with the company will not be covered by
the Atol scheme and are advised ................. suitable travel insurance.
A. bought
B. buying
C. to buy
D. buy

PART 6:
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Câu 1: A lack of exercise is now causing as many ...(1).... as smoking across the world, a study
suggests.
A. deaden
B. deaths
C. dead
D. deadly
Câu 2: The report, published in the Lancet to coincide with the build-up to the Olympics, estimates
that about a third of adults are not doing enough ...(2)... activity, causing 5.3m deaths a year.
A. physical
B. physically
C. physics

D. physicality
Câu 3: That ...(3)... to about one in 10 deaths from diseases such as heart disease, diabetes and
breast and colon cancer.
A. equates
B. equalize
C. equal
D. equalization
Câu 4: Researchers said the problem was now so bad it should be treated as a pandemic. And they
said tackling it required a new way of thinking, suggesting the public needed to be warned about
the dangers of inactivity rather than just reminded of the benefits of it. The team of 33 researchers
drawn from centres across the world also said governments needed to look at ways to make
physical activity more convenient,...(4)... and safer.
A. afford
B. affordably
C. afforded
D. affordable
Câu 5: Pregnant women exposed to ...(5)... solvents at work have a slightly higher chance of having
a baby with a heart defect, a study shows.
A. organs
B. organic
C. organism
D. organization
Câu 6: The risk applied to hairdressers, nail bar workers plus women working in factories that
make these chemicals, US researchers found. But experts say the real risk in ...(6)... terms is still
very small.
A. absolutely
B. absolution
C. absolute
D. absolutism
Câu 7

Another study in the same Occupational and Environmental Medicine journal shows a dad's job
also has an impact. For men, working as a photographer, a gardener or landscaper or a gas worker,
among other occupations, appears to increase the odds of various birth ...(7)... , according to the
study of nearly 5,000 fathers.
A. abnormalities
B. abnormal
C. abnormally
D. abnormacy
Câu 8: Again, the researchers say exposure to chemicals in the workplace may be to blame, but this
particular study did not look at this directly. The research in ...(8)... mothers looked at organic
solvents which are used for dissolving or dispersing substances and are found in paints, varnishes,
adhesives and dyes.
A. expect
B. expectation
C. expectantly
D. expectant
12


Câu 9: People living on the English coast are more ...(9)... than those living inland to say they are fit
and well, an analysis of census data suggests.
A. likewise
B. likable
C. likelihood
D. likely
Câu 10: The researchers said living in areas such as Skegness, St Ives or Scarborough was linked to
a "small, but significant" ...(10)... in health.
A. improves
B. improvement
C. improver

D. improving
Câu 11: Lower stress and more opportunities to exercise were suggested as possible ...(11)....
A. explanatory
B. explain
C. explanations
D. explaining
Câu 12: The findings were published in the journal Health and Place. The researchers looked at
data from 48 million people in England from the 2001 census. They ...(12)... how close people were
to the bracing sea air and their answer to a question about their own health.The study was
conducted by the European Centre for Environment and Human Health at the Peninsula College of
Medicine and Dentistry at the University of Exeter. It found people living less than 1km from the
sea were more likely to say they were in "good health" than people living further away.
A. comparative
B. comparison
C. compared
D. comparably

PART 7
Questions 1 through 2 refer to the following letter.
September 30, 2010
Ms. Josephine Boss
Chief Executive Officer
Acme Company
456 Main St.
Philadelphia, PA 12345
Dear Mr. Boss,
I am writing to formally notify you that I am resigning from my position as Administrative Assistant with
Acme Company.
My last day of employment will be October 14, as per the terms of my employment contract.
I appreciate the opportunities I have been given at Acme and your professional guidance and support. I

wish you and the company success in the future.
Sincerely,
Jill Applicant
Câu 1: What is the purpose of this letter?
A. To rearrange the position at Acme Company
B. To announce a resignation
C. To ask for another employment contract
D. To ask for more guidance and support
Câu 2: The word “professional” in paragraph 3, line 1 is closest in meaning to?
A. Amateur
B. Dictatorial
C. Expert
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D. Dictatorial
Questions 3 through 6 refer to the following letter.
07 February 2008
Our reference: 1-113133439
Mr Greg Lehey
47 Kleins Road
DERELL VIC 3352
Dear Mr. Lehey,
Thank you for your letter dated 27 January 2008 in relation to your complaint.
The resolution would offer to you is the $454.50, as promised by Diana and not actioned, as well as $8.24
for excess use, $60.02 for excess use and $137.41 for the tariff difference.
If this is not suitable, I am happy to terminate you Boardband contract and waiver all penalty fees.
Due to my not being able to contact you, I would appreciate it if you could contact me on the number
provided on the letter. If I do not hear from you, within10 business days, I will close off this complaint.
Should you still require assistance in relation to this matter, please do not hesitate to contact me on 1800358-435, Monday to Friday, 8am- 6pm EST. Call charges may apply. If I do not hear from you by close of

business on the 12 July 2008, we will consider this matter resolved and your complaint will be closed.
Yours sincerely,
Prithie Naldoo
Bigpond Customer Relations Team
Trademark of Testra Corporation
Câu 3: What is the letter about?
A. A complaint
B. A reply to a complaint
C. A solution requirement to the matter
D. A thank to someone
Câu 4: What will Naldoo do if he does not get the reply from Mr. Lehey in 10 business days?
A. Contact Mr. Lehey again
B. Keep waiting for Mr. Lehey's reply
C. Close off the complaint
D. Stop the Boardband contract
Câu 5: When can Mr. Lehey call Naldoo?
A. At 7am on Monday
B. At 5pm on Saturday
C. At 6.30pm on Friday
D. At 8am on Tuesday
Câu 6: The word “assistance” in the paragraph 3, line 2 is closest in meaning to?
A. Support
B. Collaboration
C. Cooperation
D. Connection
Questions 7 through 11 refer to the following letter.
Thomas Cook
Springburn Shopping Center
Glasgow
Lanarkshire

GA21 1TS
Agent reference: 67886
Date: 04 July, 2007
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Letter Reference:TS7312588
Booking reference: T143200A
Lead name: Mr. Aitchison
Going away: 13th October, 2007
Returning home: 20th October 2007
Passenger: 3
Product ReAD1A25/50A66/50A67
Dear Mr. Aitchison,
Thank you for booking your holiday to Majorca with Thomas Cook Holidays.
We always try to ensure that we keep our customers up to date with information relating to their holiday
and it is for this reason we are writing to you.
Our flights are planned many months in advance of operation and whilst it is always hoped that flights
will operate as intended, occasionally timings need to be adjusted to meet the scheduling requirements of
the airlines and airports involved. Unfortunately, we have been advised that this is the situation with the
flight that you are due to travel on.
Your revised flight details are:
Depart Palma at 20:40 – 22:35 (local time) on Saturday TCX212L
Please note your outbound flight remains the same.
We would like to apologize for the necessity of this advice and hope that the above circumstance will not
deter you from continuing your holiday.
If the revised flight details are acceptable, it is not necessary to reply to this letter. Should you require any
further information, please contact our operations department who will be happy to provide assistance.
Monday- Saturday: 9am- 5.30pm
Yours sincerely,

Customer Liaison
For Thomas Cook Holidays
Bradford
Contact number: 08700102373
Câu 7: What is NOT part of this letter?
A. A thank to Mr. Aitchison for booking the flight
B. An announcement of a change in flight schedule
C. The information on a replaced flight
D. An information requirement for a replaced flight
Câu 8: If the replaced flight details are acceptable, what should Mr. Aitchison do?
A. To reply to the letter
B. To contact the operations department at Thomas Cook Holidays for further information
C. To deter the holiday
D. To ask for another more suitable flight
Câu 9: When can Mr. Aitchison contact the operations department at Thomas Cook Holidays for
further information?
A. At 20.40 on Monday
B. At 22.35 on Saturday
C. At 9am on Sunday
D. At 10am on Wednesday
Câu 10: The word “deter” in paragraph 7, line 1 is closest in meaning to?
A. Cancel
B. Delay
C. Put off
D. Prevent
15


Câu 11: What is Thomas Cook Holidays?
A. A shopping center

B. An airline
C. A tour company
D. Name of the holiday
Questions 12 through 14 refer to the following letter.
Jim Smith Company
May 1st, 2008
Mr. John Doe
Managing Director
John Doe Company
123 Elm Street
Any town, Any State, 00000
Dear Mr. Doe,
We’ve been leasing this space from you for four and a half years. Our lease comes up for renewal in six
months, but we have serious reservations about renewing. Before we moved in, you promised to paint the
building, repave and restripe the parking lot, and replace the roof. These things were never done, even
though we inquired about them many times, even in writing.
Because it will take time to find a new location and move, we need to start looking now. So if you want to
keep us as your tenants, please let us know the term you’d accept. Of course, any deal would have to
include an ironclad obligation on your part to make the above improvements, and a provision that if you
don’t do this within 120 days, we can get them done ourselves and deduct the cost from our rent.
We hope you understand provision and we would appreciate your timely response.
Sincerely
Jim Smith
Câu 12: What is the purpose of this letter?
A. To complain about the renewal
B. To stop the rental contract
C. To continue the rental time in six months
D. To announce a movement to another place
Câu 13: How long have the Smiths rented Mr. Doe’s house?
A. Six months

B. Four years
C. Half a year
D. Four and a half years
Câu 14: What will The Smiths do if Mr. Doe does not do the renewing?
A. They will paint the building
B. They will restripe the parking
C. They will move to another place immediately
D. They will deduct the cost from the rent
Questions 15 through 18 refer to the following letter.
Tuesday, October 3rd, 2006
To whom it may concern:
I am writing in response to an item appearing on my credit report as of {date of report}. According to that
record, I have an account with you which has been reported as delinquent. The details of the report are
16


included below:
John Smith
132 Poplar Ave.,
Sunset, NJ 10012
(555)-555-1234
Account #: 132165198
Acme Loan Company
Balance: $627.29
Past due balance: $218.64
Past due term: over 30 days
According to my record, the payment in question was mailed on September 1st in the amount of $218.69
and the check is shown to have cleared my bank on September 10th. Since the payment is not due until
the 12th of each month, I fail to understand why this was reported as being unpaid.
I apologize for having missed the August payment of $109.32, but have since brought the account

completely up to date, and prior to the September due date. Please notify me if your records indicate
information to the contrary. I have enclosed a copy of the cleared check for your review.
Please notify the credit bureaus of this mistake and also verify in writing to me that you have made this
correction to the best of your ability. You prompt action in this matter is highly appreciated.
Sincerely,
John Smith
Câu 15: Why did John Smith write this letter?
A. To announce his monthly account to the bank
B. To complain about some errors in his account
C. To review his account in the bank
D. To report his account to the bank
Câu 16: What is the due date of payment each month?
A. On 1st
B. On 3rd
C. On 9th
D. On 12th
Câu 17: How much did John Smith miss the payment last month?
A. $627.29
B. $218.69
C. $109.32
D. $218.64
Câu 18: The word "delinquent", in paragraph 1, line 3 is closest in meaning to?
A. ignorant
B. unpaid
C. emotionless
D. responsible
Questions 19 through 20 refer to the following letter.
June, 28th 2007
Ms Rebecca Quinlan
2595 Dewhurst Circle

Unit No. 16
Birmingham, AL 35233
Dear Ms. Quinlan,
The purpose of this is to convey to you my sincere apologies any inconvenience you may have
experienced last month with respect to the installation of your Internet high speed service.
I just returned from vacation this week and found your file in my in-basket. As soon as I reviewed your
case, it was cleared that somehow your May 20th request for a change in service had somehow slipped
through the cracks. The only possible explanation I can give is that we have recently had a number of key
17


staff changes which might have resulted in your letter being overlooked.
Consequently, I have directed our Installation Group to contact you by the end of this week to set up a
time convenient to you when they could go to your house and install your new router and make the
necessary adjustments to your software.
Because of this serious oversight, and as a testament to our appreciation of you as our customer, we are
going to provide you with your first three months of high speed service free of charge. Therefore, your
account will not be billed until October of this year.
Ms. Quinlan, let me assure you that what happened in your case is not typical of CableNet’s level of
customer service. We continued to be committed to providing you and all of our customers with the
highest standards of service in the industry.
If you have any question please don’t hesitate to call me at 754-9785.
Yours in service,
Paulo Colanzi
Manager, Customer Solutions
Câu 19: What is the CableNet?
A. A computer company
B. A bank
C. A tour company
Câu 20: When will Ms. Quinlan’s account be free of charge?

A. From July to September
B. From August to October
C. From June to September
D. Just in October

18

D. An industrial company