VIETNAM YAMAGUCHI JOINSTOCK COMPANY

1


TABLES OF CONTENTS
Introduction..........................................................................................................................4
List of abbreviations.............................................................................................................5
List of tables and charts........................................................................................................6
Part 1: Overview of Vietnam Yamaguchi joinstock company …..................................7
1.1. Formation and development of Yamaguchi................................................................7
1.1.1. General introduction about Yamaguchi.....................................................................7
1.1.2. Functions, duties and products of the company.........................................................8
1.1.3. Foundation history………………………………………………………………….
1.2. Major business areas....................................................................................................8
1.3. Organizational structure..............................................................................................9
1.3.1 The stuctural model of the company………………………………………………..
1.3.2 The functions of departments……………………………………………………….
Part 2: Yamaguchi’s business results analysis...............................................................11
2.1. Core markets, products and services..........................................................................11
2.1.1. Core markets and partners........................................................................................11
2.1.2. Key products and services........................................................................................12
2.2. Yamamguchi’s business results analysis...................................................................13
2.2.1. Business results in the period of 2013 – 2014 ........................................................13
2.2.2. 2013 – 2014 business results analysis......................................................................14
2.2.3. Structure of human resources……………………………………………………...

2


2.3. Strengths and weaknesses evaluation........................................................................15
2.3.1. Business activities and organizational structure.......................................................15
2.3.2. Using English in business.........................................................................................16

Part 3: Vietnam Yamaguchi’s existing problems..........................................................19
3.1. Yamaguchi’s SWOT model analysis…......................................................................19
3.1.1. Strengths…………………………………………………………………………
3.1.2. Weaknesses…………………………………………………………………………
3.1.3. Opportunities
3.1.4. Threats……………………………………………………………………………
3.2. Some solutions for improving business efectiveness
3.2.1. Solutions for business strategy………………………………………………
3.2.2. Soluttions for declining expense/ rising turnover……………………………..
3.2.3. Solutions for training, devloping human resources …………………………….
Conclusion..........................................................................................................................22
References..........................................................................................................................23

3


INTRODUCTION
In the present economic context, small and medium enterprises play important roles.
They bring power, fast developement and create jobs for peole to contribute to the
implementing of social welfare policy. The enterprises developed increasingly, they are
important for the world economy and the Vietnamese economy.
In this context, Yamaguchi is Vietnamese small and medium enterprise developing
with the country’s economy and the world economy. The company has contributed
Vietnamese GDP constantly and promoted goods exchanges between Vietnam and many
countries since its establishment. The company takes part in the fields such as processing
accurate precision, supplying experiment equipment, plant material. It developed in the
past and affirmed its position in the market.
Being recommended and allowed by English Department – Vietnam University of
Commerce, I have gratefully experienced as an intern in Administration Office of
Vietnam Yamaguchi joinstock company. After one month (from 05/01/2016 to

30/01/2016), under the valuable support and instruction of managers and colleges in the
company, I was able to apply the knowledge obtained at university into practice,
meanwhile collecting basic information to complete the internship report.
I would like to express my gratitude towards teachers at English Department –
Vietnam University of Commerce as well as my managers and colleges in Vietnam
joinstock company. Especially, I would love to express my sincere thanks to my beloved
supervisor – Mrs. Vu Thi Thu Trang who has helped me a lot to fulfill the report. I look
forward to receiving comments and suggestions in order to perfect the paper
Hanoi, February 02, 2016
Student
Nguyen Thi Nhu Hoa

4


LIST OF ABBREVIATIONS

JSC

Joint stock compamy

Ltd

Limited

LCL

Less than container load

FCL

Full container load

HR

Human resources

No

Number

VND

Vietnam Dong

5


LIST OF TABLES AND CHARTS

Diagram 1.1: Organizational chart of Vietnam Yamaguchi joinstock company
Table 1.1: Venture capital structure of the enterprise in the period of 2013 – 2014
(VND)
Table 1.2: Company’s business results in the period of 2013 – 2014
Table 1.3. Stucture of human resources of Yamaguchi jsc in the period of 2013 -2014

6


PART 1: OVERVIEW OF VIETNAM YAMAGUCHI JOINSTOCK

COMPANY

1.1. Formation and development of Yamaguchi
1.1.1. General introduction about Yamaguchi
Vietnam Yamaguchi joinstock company was founded
by Mr. Do Xuan Minh on February 28th,2011with tax code
No. 0105165087. This joinstock business type of the
company was establised, existed and developed by
shareholders who pooled.
Image 1.1. Logo of Yamaguchi

The company has been established on the basis of capital contribution of 3
shareholders.
The company is headquartered in Minh Hoa 2 village, Minh Khai commune, Ward,
Hoai Duc district, Hanoi.

1.1.2. Foundation history
2011:
The company was set up by 3 contributors’ kitty. Total area of office and factory are only
150 meters square, it was equiped basic machines which servered its beginning
professions.
2012:
Total area of the office raised up 350 meters square.
7


2013:
Yamaguchi expanded incessantly the scale, the area of the company rose up 500 meters
square.
Năm 2014:

The company cares about building up advantaged and easy work enviroment for all
staffs as well as for it more and more. Therefore, in this year, the company opened one
more office which has its area 150 meters square and 22 staffs is in Sacombank buiding,
Le Duc Tho street, My Dinh ward, Tu Liem district, Hanoi.
Yamaguchi targets to continue to consolidate,strengthen the enterprise’s activities
effectively.
With VND 2.3 billion of charter capital, Yamaguchi directly carries out the duties of
trading, distributing accurate mechanical processed products, trading,allocating,
processing, importing and exporting agricultural machinery, experiment equipments,
providing logistic transport services with long term partner and transparent relatioship
which belong to the supplier and observe under current law principles. The company is
one of strategic, prestigious units in the fields of their activities.
1.2. Major business areas
Yamaguchi mainly performs in the following fields:
-

Supply and intallation of automatic car washing systems: Viet Nam Yamaguchi is

proud to be the exclusive representative of the Geowell company in Vietnam, which
specilizes in providing and developing the system wash trucks, buses, car, auto...for the
contruction site, the declaration mining,bú and arterial roads in mảo cities.
-

Supply domestic and oversea logistic transport services, customs procedures.

-

Providing facilities QA, QC, laborratory, rapid test kit, food safety testing.
8

-

Providing plant material consumption: Some products such as knife, cutting tool,

Pdrills, labor protection equipment, industrial pumps... are also businessed and distributed
by the company.
-

Machining of precision engineering: The company specializes in processing,

cutting moulds, jigs and details.
-

Providing agricultural machinery: The enterprise trades manufacturing, food

processing equipments such as millers, machine rolls, noodle making machine, toxin
discovery machine,etc
-

Providing chemical: Yamamaguchi is an importer, a leading distributor of

laboratory chemicals, chemical miscrobiology,molecular biology chemicals,chemical
preparation, chemical reagent, standard solutions,etc. The products are originated from
the advanced countries of the world like America, Europe, G7,etc and certificated for
analysis of the full range of information, quality assurance.

1.3. Organizational structure
The Company’s organization system includes:
- Board of General Directors includes 3 people.

-

The Vietnam Yamaguchi Company has 6 different supporting divisions which are:

Office, Accounting Department gt, Technique and Technology Division, Project
Management Division, Science and International Cooperation Division, Business
Development Board.

9


Diagram 1.1: Organizational chart of Vianren
The Company possesses 2 branches in Da Nang and Ho Chi Minh City, and 5 onemember limited liability subsidiaries with its 100% capital. There are also 11 different
business units and 2 associations.

10


PART 2: VINANREN’S BUSINESS RESULTS ANALYSIS

2.1. Core markets, products and services
2.1.1. Core markets and partners
Vinanren is specialized in the fields of land, water, geology and mineral resources,
environment, hydro-meteorology and climate change, survey and mapping and some
other fields thorough the country. Numerous projects are conducted in such several
provinces as Cao Bang, Hanoi, Phu Tho, Ha Giang, Quang Ninh in the North, Quang
Binh, Thua Thien – Hue in the Central and Ho Chi Minh City, Can Tho, Kien Giang,
Dong Hoi, An Giang in the South of Vietnam.
Some typical partners of Vinanren are Vietnam Industrial Construction Corporation,
PetroVietnam Finance Corporation, Kokusai Kogyo Co. Ltd, JFE Engineering

Corporation, Halla Energy and Environment Co. Ltd, Korea Environment Corporation…

Diagram 1.2: Some typical partners of Vianren

11


2.1.2. Key products and services
Vinanren’s key products consist of various types of topographic and cadastral
maps of scale 1/10000, 1/20000... There are also numerous geological maps, planning
maps, specialized maps of different scales, aerial photographs for establishing and
controlling public works. Especially, databases for storage, maps management and
administrative boundary documents were well designed.
The unit has successfully built up its Geographic Information System (GIS),
Natural Resources and Environment Information System,

Digital Terrain model

(DTM). It is necessary to mention series of auxiliary devices for technologies of
environmental, waste and water treatment.

Image 1.2: Some key products of Vinanren

12


2.2. Vinanren’s business results analysis
2.2.1. Business results in the period of 2012 – 2013
In order to make an overall assessment of the operation efficiency of Vinanren
in 2012 and 2013, the following business results tables are used as a foundation to

evaluate.
No
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15

Expenses

Code

Revenues from sales of goods and
services
Deducted amounts
Net revenue from sales of goods and
services
Cost of goods sold
Gross profit from sales and services
Revenue from financing activities

Financial costs
Including: In expense
Business management cost
Net profit from operations
Other incomes
Other costs
Other profits
Profit before tax
Business income tax expense
Profit after tax

01
02
10
11
20
21
22
23
25
30
31
32
40
50
51
60

2013 (VND)

2012 (VND)

952,746,906,465

778,550,238,416

1,359,602,534

317,250,524

951,387,303,931

778,232,987,892

815,730,972,693
135,656,331,238
1,821,535,894
43,736,129,507
43,707,061,136
84,817,887,372
8,923,850,253
11,272,007,005
8,753,848,923
2,518,158,082
11,442,008,335
3,520,904,064
7,921,104,271

641,134,398,824
137,098,589,068

876,449,169
58,584,266,621
58,137,176,621
72,197,827,958
7,192,943,658
1,319,058,826
94,504,278
1,224,554,548
8,417,498,206
2,052,490,087
6,365,008,119

Table 1.1: Company’s business results in the period of 2012 – 2013
N
o
1
2
3
4
5

Business fields
Survey and mapping
Land Resources
Environment
Climate change, geology, mineral, water
services and other services
Total
13

2013 (VND)

2012 (VND)

113,532
620,537
102,328

190,361
473,863
41,896

114,989

72,118

951,384

778,238


Table 1.2: Revenues of major business fields

2.2.2. 2012 – 2013 business results analysis
Datas presented in the tables above have indicated that the Company has
successfully managed its business operations. Almost features in 2013 recorded a
significant increase compared to 2012. Profit of Vinanren was mainly generated from
mapping and land management services.
Revenue and other incomes reached VND 964,019 million in 2013, up 123% yearon-year (VND 779,869 million in 2012). 2013 pre-tax profit recorded VND 11,442
million, rising 136% compared to 2012. Pre-tax return on sales and after-tax return on

equity went up from 1.08% and 4.51% to 1.18% and 5.89% respectively. This clearly
shows that little after-tax profit increase is not compatible with the strong growth of
revenues and taxes.
The features of revenue and net profit steadily went up while business management
costs have significantly reduced, indicating the continuously reinforced management
efficiency of Vinanren.

14


2.3. Strengths and weaknesses evaluation
2.3.1. Business activities and organizational structure
The first biggest strength is that the mapping works in the past 3 years are quite
stable. High liquidity capital from state budget enables the Corporation to provide jobs
and pay salaries for employees, ensuring its business stability in the tough economic
situation.
Moreover, Vinanren possesses a well-trained team with great ability to apply latest
technologies into production and management. One of the biggest advantages of Vinanren
is probably the workforce that is skillful, diligent and dedicated to works.
Vinanren often gives amendments to internal management regulations in order to
reduce risks, avoid losses, minimize operating costs and ensure the worker’s benefits.
Additionally, the mobilization and distribution of capitals, assets and human
resources are effectively carried out in every unit. The Company also regularly examines
the reliability of figures in finance reports as well as the other reports, aiming to find out
and propose solutions to all problems in operating systems of subsidiaries.
During its 4-year development, Vinanren has obtained a lot of experiences in
organizing several substantial environmental projects such as mapping projects with the
cooperation between Vietnam and Lao, Vietnam and Cambodia, marine geological
investigation projects, reservoir management projects for hydropower plants...
It is also noted that such advanced technologies and devices as GPS, DGPS,

LODG, RTK, GIS and other waste water treatment technologies used at Vinanren all
meet the regional standards.

15


However, it is necessary to frankly admit that there are also some obstacles that
badly affect the company’s business efficiency.
Firstly, it is the parent – subsidiaries operation. The roles of Parent Company remain
unclear. The operating system, business methods and specialized sectors of Parent
Company are simply duplicated in its business units and subsidiaries.
Secondly, the imbalance between sectors remains a difficulty in company’s
workforce. A majority of 80% labor specializing in mapping and land management has
little experience in doing other businesses. This redundant workforce definitely needs
transferring when mapping and land use right registration projects finish.
Thirdly, the company’s outdated technologies and old-fashioned machines are not
compatible with its leading position in survey and mapping. Vinanren is hiring some
important pieces of equipment for Lidar scanning.
Furthermore, the company has not drawn any feasible plan for additional charter
capital despite the lack of capital. Various big amounts of loans and interests are badly
affecting its business efficiency.
Especially, two subsidiaries without headquarters need to rent offices resulting in bad
impacts on the total profit and the upcoming privatization process of Vinanren.

2.3.2. Using English in business
In the past few years, Vietnam’s economy has strongly integrated into global one,
causing increasing demands of high quality human resources that has not only a thorough
understanding of specialized affairs but also good foreign languages and soft skills.
Nowadays, English plays an extremely important role in every enterprise. It represents a
key offering more opportunities to expand business scale, seek more investors, partners

and exploit new markets...from which improve profitability and production efficiency.
16


Performing mainly in environment sector, Vinanren uses English the most in
minerals and water resources exploitation activities. The company has lately started to
seek and maintain relationships with foreign investors. Employees of the company are
thus trained to negotiate, write emails, communicate and conduct transactions in English.
Currently, more than half of them are able to fluently communicate and write in English,
making cooperation with foreign partners easier than ever.
The Company’s official website, www.vinanren.vn is designed and displayed in
English and Vietnamese, helping not only Vietnamese but also foreigners easily access
and search for information about Vinanren. To this end, there has a team good at English
in Science and International Cooperation Division, specializing in writing articles on
Vietnamese geography, population, economy, environment through their regular actual
surveys. The articles will then be examined through many steps. The approval ones will
be officially posted on www.vinanren.vn. Furthermore, designing website and
management software system as required by customers is also implemented completely in
English by specialists at Technique and Technology Division.
However, it is necessary to acknowledge that the English proficient staffs of
Vinanren are mostly students from English Departments of different universities, whose
working schedule is unstable. They only occur in a short time and rarely present in the
office. This hinders a lot when there has sudden work related to English. Almost IT
engineers and office staffs are only able to read specialized English but effectively
communicate and write in such language. These obstacles have many times caused
company not to immediately reply foreign partners due to the lack of English proficient
staff, resulting in decreasing the unit’s image in the eyes of international friends.
Being aware of the negative reality, the leaders of Vinanren has planned out more
English courses alongside professional knowledge training for all employees in the
xompany. Currently, it planned to connect with some English training centers in Hanoi to

build up some commercial English courses. Accordingly, the courses will focus on
17


teaching English communication, negotiation, email writing, contract drafting in order to
turn the language into an effective tool for the business.
Vinanren also arranges to let employees take part in conferences on sharing learning
English experiences held by domestic and foreign organizations, meanwhile support its
best in finance, working conditions. The company also applies more policies to encourage
learning English by offering higher salaries to all officers and staffs so that it is easier and
more exciting for them to participate in the activities.

18


PART 3: VINANREN’S EXISTING PROBLEMS

3.1. Existing problems in company’s human resources
The feature of human resources plays an extremely important role in the company’s
business operation.
The total official number of employees until 31 December 2013 reached 3032,
including 82 upper graduates and 118 graduates accounting for 2.7% and 3.9%
respectively. The remainder of associates, workers is quite high, showing the low quality
of human resources.
A large number of graduates and workers indicate that the requirements of labor
recruitment are not appropriately set up, resulting in the decrease of management capacity
and business efficiency as well.
No

1

2
3
4
5
6
7

Units
Parent Company
CERS
SURMINCO
CLC
NAMENCO
ENVITECH E&C
Total

2012 (people)
1690/1399
1246/928
228/195
456/308
179/135
222/134
4039/3099

2013 (people)
1710/1286
1188/896
237/198
587/357

190/140
260/155
4172/3032

Table 1.3: The state of labor use and number of employees paying social insurance
In order to obtain greater achievements in modern technologies and devices research
for mapping, mineral exploitation, Vinanren is in need of more excellent specialists who
are masters, doctors than the current number of 45.

No

Units

PostGraduates

Graduates
19

College
Diploma

Vocational
Diploma

Drivers


1
2
3

4
5
6
7

Parent Company
CERS
SURMINCO
CLC
NAMENCO
ENVITECH E&C
Total

45
7
8
8
5
9
82

407
248
72
118
37
82
964

38

18
10
24
9
10
109

504
471
76
166
84
50
1351

292
152
32
41
5
4
526

Table 1.4: The employees’ qualifications until December 2013
The number of employees specialized in mapping and land management accounts for
80% of the total. There are 10% of labors major in economy and finance, 4% in
environmental sector, 6% in geology, construction, information technology and others.
This shows the large distance between labors in different fields.

No

1
2
3
4
5
6
7

Units
Parent Company
CERS
SURMINCO
CLC
NAMENCO
ENVITECH E&C
Total

2012
Number Percentage
(people)
(%)
278
19.8
178
19.2
56
28.7
46
14.9

28
20.7
29
21.7
615
19.8

2013
Number
Percentage
(people)
(%)
280
21.8
169
18.9
57
28.7
64
17.8
28
20
43
27.7
640
21.2

Table 1.5: Number of indirect management team and its percentage over the company
gross labor
. Although mapping and land management possesses the biggest number of

employees, its revenue tends to decease recently. These employees thus must be
transferred and cut down in order to ensure the operation efficiency.
Moreover, the indirect management team remains high. It results from the fact that
officers at Board of Members, General Director and supporting divisions did not put the
proper attention to the management activities. Some subsidiaries have not headquartered
yet, also causing this team to increase.
20


III.2. Suggested solutions to improve the quality of company’s workforce
Firstly, Vinanren should focus on developing high quality human resources whose
majors are information technology, environment, geology and minerals. This workforce is
not large enough to meet the development’s requirements nowadays.
Secondly, a part of mapping worker should be transformed to work in the related
areas which are in need of more labors such as technical services of researching,
collecting environment resources database, GIS…
Furthermore, it is necessary to immediately introduce new policies to support talents
and attract more specialists for expansion of newly-developed fields which bring high
profitability such as geology survey, mineral exploitation...
Moreover, training plans for new officer generations who meet the company’s
requirements should be carefully organized.
Additionally, specialization and coordination process should be well-implemented.
The company needs to avoid distributing its resources by regions.
Finally, Vinanren should support its subsidiaries in growing their key business areas
to ensure the internal uniform evolution. Reduce the indirect management team by
providing offices, premises for all units.

CONCLUSION
Vietnam Yamaguchi jsc is a young company. Although its scale is smaller than
companies which are in sectors of processing precision, supplying experiment equipments

and logistics services, the company is developing increasingly with its effort, abundant,
professional human resources. It promises to meet important goal and affirms its position
in home market and foreign markets.
During one month doing the internship as an office staff at the comapny, I possessed the
a opportunity to apply the knowledge obtained at university into reality and learn more
21


about styles, attitudes, methods of working, communication in business environment,
generating valuable experiences that helps me give out the clear direction for my future
career.
Through my experiences obtained during the one-month internship and my
knowledge background, I conducted this report in order to figure out some existing
problems at the company. I do hope that it would contribute to the unit’s development in
the upcoming time.
I would love to give my sincere thanks to my beloved supervisor – Mrs. Vu Thi Thu
Trang and all managers and colleges at Vietnam Yamaguchi JSC helping me to
accomplish this report.

Hanoi, February 01, 2016
Student
Nguyen Thi Nhu Hoa

22


REFERENCES

We would like to express our gratitude to the following researches for providing
the very useful information sources so that we could complete this study:

1. The document

/>2. Vietnam Yamaguchi JSC, The financial report of Vietnam Yamaguchi jsc in 2014.
3. Vietnam Yamaguchi JSC, The report of personnel management of Vietnam

Yamaguchi jsc in 2014.
4. />5. Richards, Jack C. Developing classroom speaking Activities, from Theory to

Practice.
6. Gillham, B ( 2000 ), Developing a Questionnaire, New York: Continuum
7. Gillham, B ( 2000 ), The research Interview, New York: Continuum

23


Thân gửi các bạn sinh viên TMU,
Chúng tôi là trường Anh ngữ Amazing YOU –Chuyên đào tạo phát âm và giao tiếp chuẩn
giọng Anh Mỹ.
Trong kỳ thi học kỳ vừa rồi, Trường Anh ngữ Amazing YOU đã rất vui khi được đồng
hành cùng các bạn ÔN TẬP MÔN TIẾNG ANH thông qua việc chữa chi tiết các đề thi
năm trước. Và hôm nay, Trường Anh ngữ Amazing YOU biết rằng các bạn sinh viên năm
cuối đang gặp khó khăn trong vấn đề làm báo cáo thực tập nên chúng tôi đã tổng hợp một
bộ tài liệu gồm 50 bài Báo cáo thực tập của các khoa.
Mong rằng bộ tài liệu này sẽ giúp bạn đạt kết quả cao nhất sau kỳ thực tập.
Thêm nữa, nắm được tâm lý lo lắng và bỡ ngỡ của các bạn sinh viên khi ra trường,
Trường Anh ngữ Amazing YOU là trường đầu tiên kết hợp giữa 4 yếu tố nâng cao sự
cạnh tranh của các bạn sinh viên khi tham gia thị trường tuyển dụng, đó là 3K + 1N –
Kiến thức, kỹ năng, kinh nghiệm, ngoại ngữ.
Trường Anh ngữ Amazing YOU đã và đang đào tạo các khóa học giao tiếp với chỉ duy

nhất 1 lộ trình giúp bạn bước thẳng tới đích “tự tin nói tiếng Anh như người bản ngữ” kết
hợp giữa 60% là các hoạt động thực hành như học tiếng Anh qua phim, nói chuyện với
người nước ngoài,… và 40% lý thuyết giúp bạn áp dụng nhuần nhuyễn tiếng Anh vào
thực tế và tạo dựng tình yêu với tiếng Anh. Đồng thời, những kỹ năng xử lý công việc,
sắp xếp và quản lý tài liệu,… luôn được lồng ghép khéo léo trong từng hoạt động của lớp
học.
Nếu bạn cảm thấy hứng thú , hãy tham khảo những chương trình học tại Amazing YOU.
Anh Ngữ Amazing YOU với chất lượng đầu ra đã được khẳng định trong nhiều năm liền
rất hy vọng được đồng hành cùng các bạn TMUer trên con đường chinh phục tiếng Anh
Giao tiếp sắp tới. Hẹn gặp lại các bạn vào một ngày không xa trên con đường chinh phục
tiếng Anh Giao Tiếp!
Mọi thông tin chi tiết xin vui lòng truy cập:
Website: />Hotline: 04 6675 4455 – 0986 573 689
Trân Trọng,
24


Ban điều hành AMAZING YOU

25