CHAPTER
2
Healthcare and the
Healthcare Team
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2-2
Learning Outcomes
2.1 Discuss healthcare and healthcare trends and
their relationship to medical assistant practice.
2.2 Identify medical specialties and specialists
certified by the American Board of Medical
Specialties (ABMS).
2.3 Recognize the duties of various allied health
professionals with whom medical assistants
may work.
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in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.
2-3
Learning Outcomes
2.4 Compare specialty careers that a medical
assistant may choose for advancement.
2.5 Differentiate professional associations that
relate to healthcare and their relationship to the
medical assisting profession.
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2-4
Introduction
• Medical assistants are an
integral part of the health-care
team
• A working knowledge of
specialties and allied health
professionals enables the MA
to function better as a member
of the health-care team
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in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.
2-5
Healthcare and Facilities
• Healthcare continuously evolving
• Trends
– Technology
– Preventative care and wellness
– Aging population
– Ambulatory care
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2-6
Healthcare Facilities
• Ambulatory care
– Physician’s office
– Clinics
– Urgent care centers
– Hospitals
• Long-term care
• Hospice care
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2-7
Apply Your Knowledge
What are two trends in healthcare and how might
they affect your practice as a medical assistant?
ANSWER: (any two of the following)
Technology – MA must have a working knowledge of computers
and electronic equipment
Preventive care & wellness – must be able to guide patients to
better practices
Aging population – medical assistants are most likely to care for
older adults
Ambulatory care – more positions becoming available in
outpatient centers
Correct!
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2-8
Medical Specialties
• Approximately 24 major
medical specialties exist
• Driven by advances in
diagnosing and treating
various diseases
• American Board of
Medical Specialties
(ABMS)
Cardiology
Pediatric
Cardiology
Adult
Cardiology
Cardiology = specialty
Pediatrics and Adult = subspecialties
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2-9
Medical Specialties
Specialist
Function
Family
Practice
Family practitioner, general practitioner,
primary care physician (PCP)
Diagnosis and treatment of all conditions
and age groups
Management of patients’ long-term
healthcare
Allergy
Allergist
Diagnosis and treatment of people with
hypersensitivity to substances such as
drugs, chemicals, and elements in nature
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2-10
Medical Specialties (cont.)
Specialty
Specialist and Function
Anesthesiology Anesthesiologist; certified registered
nurse anesthetist (CRNA)
Use of medications that alter sensation
and feelings before, during, and after
surgery
Bariatrics
Medical and surgical treatment of
obesity
Cardiology
Cardiologist
Diagnosis and treatment of diseases of
the heart and blood vessels
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2-11
Medical Specialties (cont.)
Specialty
Specialist and Function
Dermatology
Dermatologist
Diagnosis and treatment of diseases of the
skin, hair, and nails
Osteopathy
Doctor of osteopathy
Osteopathic manipulative medicine (OMM)
Whole-person approach to healthcare
Emergency
Medicine
Physicians work in hospital emergency
rooms and outpatient emergency care
centers
Diagnosis and treatment of conditions
resulting from unexpected medical crises
and accidents
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in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.
2-12
Medical Specialties (cont.)
Specialty
Endocrinology
Specialist and Function
Endocrinologist
Diagnoses and treats disorders of the
endocrine system, which regulates
many body functions
Gastroenterology Gastroenterologist
Diagnosis and treatment of disorders of
the stomach, intestines, and other
organs
Gerontology
Gerentologist / geriatrician
Diagnosis and treatment of problems
and diseases affecting older adults
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in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.
2-13
Medical Specialties (cont.)
Specialty
Specialist and Function
Gynecology
Gynecologist
Diagnosis and treatment of diseases of
the female reproductive system
Internal
Medicine
Internist / doctor of internal medicine
Diagnoses and treats problems related to
internal organs
Nephrology
Nephrologist
Study, management, and diagnosis of
diseases of the kidney
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in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.
2-14
Medical Specialties (cont.)
Specialty
Specialist and Function
Neurology
Neurologist
Diagnosis and treatment of disorders and
diseases of the nervous system
Nuclear
Medicine
Use of a small amount of radiation to
diagnose and treat diseases
Obstetrics
Obstetrician
Manages pregnancy, labor and delivery,
and postpartum
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in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.
2-15
Medical Specialties (cont.)
Specialty
Specialist and Function
Oncology
Oncologist
Diagnosis and treatment of patients with
cancer
Ophthalmology
Ophthalmologist
Diagnosis and treatment of diseases
and disorders of the eye
Orthopedics
Orthopedist
Diagnosis and treatment of diseases
and disorders of bones and muscles
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in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.
2-16
Medical Specialties (cont.)
Specialty
Specialist and Function
Otorhinolaryngology Otorhinolaryngologist (ENT)
Diagnoses and treats ear, nose,
and throat disorders
Pathology
Pathologist
Study of disease
Pediatrics/
Adolescent
Medicine
Pediatrician
Diagnosis and treatment of
childhood diseases
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2-17
Medical Specialties (cont.)
Specialty
Specialist and Function
Physical Medicine Physical medicine specialists
(physiatrists)
Diagnosis and treatment of diseases
and disorders with physical therapy
Podiatry
Doctor of podiatric medicine;
podiatrists
Study and treatment of disorders of
the foot
Plastic Surgery
Plastic surgeon
Surgical reconstruction,
correction,
and improvement of body structures
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2-18
Medical Specialties (cont.)
Specialty
Specialist and Function
Proctology
Proctologist
Diagnosis and
Radiology
Radiologist
Use of x-rays
treatment of disorders of
the anus, rectum, and intestines
and radioactive
substances to diagnose and treat
diseases
Sports Medicine Interdisciplinary subspecialty of
medicine dealing with treatment and
preventative care of athletes
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in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.
2-19
Medical Specialties (cont.)
Specialty
Specialist and Function
Surgery
Surgeon
Use of hands and instruments to
diagnose, correct, and treat injuries and
diseases
Urology
Urologist
Diagnoses and treats diseases of the
kidneys, bladder, and urinary system
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2-20
Apply Your Knowledge
Name the medical specialists who would be involved in
the care of a 6-month-old infant with massive burns
over 30% of the body and indicate how each specialist
would contribute to the care for this situation.
ANSWER: The following specialists could be involved in the
care of this patient:
• Pediatrician because of the age of the infant
• Plastic surgeon to perform skin grafting
• Dermatologist for skin, hair, and nail repair
• Emergency medicine for treatment during medical crisis
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2-21
Health-Care Team
Doctors
Nurses
PATIENT
Medical Assistants
Specialists
Knowing the duties of other health-care team members will
help you be a more effective team member.
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2-22
Allied Health Professionals
Discipline
Acupuncturist
Function
Treats pain or discomfort by
inserting thin, hollow needles
under the skin to balance the
opposing forces of yin and yang
Based on Chinese beliefs
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2-23
Allied Health Professionals (cont.)
Discipline
Chiropractor
Function
Treats disorders without drugs or
surgery by making adjustments to
realign the vertebrae and restore
function of spinal nerves
Is an independent practitioner
Electroencephalographic Electroencephalography is the study
and recording of the brain’s electrical
(EEG) Technologist /
activity
Technician
EEG technicians work in hospitals,
physicians’ offices, and clinics
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2-24
Allied Health Professionals (cont.)
Discipline
Massage
Therapist
Function
One of the oldest methods to promote
healing
Promotes muscle and full body relaxation;
increases circulation and lymph flow
Uses pressure, kneading, stroking,
vibration, and tapping
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2-25
Allied Health Professionals (cont.)
Discipline
Function
Medical Technology – includes:
Performs lab tests under supervision of
Clinical
Laboratory
physicians or medical technologists
Technician (CLT) 1- or 2-year degree
Medical
Technologist
Examines specimens of human body
tissues and fluids, analyze blood
factors, and culture bacteria
4-year degree
May specialize in blood banking,
microbiology, or chemistry
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in any manner. This document may not be copied, scanned, duplicated, forwarded, distributed, or posted on a website, in whole or part.