Teaching communicative situations in english tests through some typical s tructures to the students of claas 12a3 at quan son 2 high school in quan son, thanh hoa

TABLE OF CONTENTS
PART
TABLE OF CONTENTS..............................................................................................................................1
( LIST OF THE EXPERIENCED INITIATIVES RANKED C BY THANH HOA EDUCATION AND TRANING
DEPARTMENT)........................................................................................................................................4
PART I: INTRODUCTION..........................................................................................................................4

The study focused on thirty-six students of class 12A3 at Quan Son 2 high
school who are taking an intensive English course to prepare for 2017 National
Examination to university..................................................................................5
They have learned English for at least 5 years and years after years they have
developed their conversation strategies for themselves with basic daily
expressions in English.......................................................................................5

The study is conducted in 4 periods with the summary of all the expressions or
structures used in specific conversational situations and further exercise practice.
...........................................................................................................................5
PART 2: CONTENT...................................................................................................................................5

2.1 Literature review.........................................................................................6
2.1.1. A communicative situation......................................................................6
A communication situation is the specific time, place, activity and people
involved in a dialogue, which make it unique...................................................6
For example,......................................................................................................6
2017 National Exam- The 1st illustrating Test on English................................6
Question 20: Two friends Diana and Ann are talking about Ann’s new blouse 6

- Diana: “ That’s blouse suits you perfectly, Ann”...........................................6
- Ann: “……….”..............................................................................................6
A. Never mind B. Don’t mention it C. Thank you D. You’re welcome...........6
Question 21: Mary is talking to a porter in the hotel lobby..............................6
Porter: “ Shall I help you with your suitcase?”.................................................6
Mary: “……….”................................................................................................6
A. Not a chance B. That’s very kind of you......................................................6
C. I can’t agree more D. What a pity!...............................................................6
2.1.2. Some typical structures and their suitable responses in communicative
situations............................................................................................................6
EX: Hana and Jenifer are talking about a book they have just read................11
Hana: “ The book is really interesting and educational”.................................11

Jenifer: “……..”...............................................................................................11
A. I’d love it B. That’s nice of you to say so...................................................11
C. I couldn’t agree more C. Don’t mention it..................................................11
2.1.2.11 Encouragements.................................................................................11
EX: Kay: “ I would’t do that if I were you”....................................................12
1


John: “……..”.................................................................................................12
A. Would’t you? Why? B. It’s out of question................................................12
C. I’d rather you didn’t D. Would you, really?...............................................12
EX: Ken and Tom are high school students. They are discussing where their

study group will meet......................................................................................13
Ken: “ Where is our study group going to meet next weekend?”..................13
Tom: “…….”..................................................................................................13
A. We are too busy on weekends B. The library could be the best.................13
C. Why don’t you look at the atlas D. Studying in a group is great fun.........13
EX1: A waiter in a restaurant is talking to a custumer who has just finished his
meal there. Select the most suitable response to complete the exchange........13
Waiter: “ Here your bill, Sir”...........................................................................13
Custumer” ……..”...........................................................................................13
A. Don’t mention it B. Can I pay by credit card.............................................13
C. What do you have C. You’re welcome.......................................................13
EX 2: Mike and Lan are university students. They are talking about Lan’s upcoming high- school reunion...........................................................................13

- Mike: “ So, you have your fifth high- school reunion coming up”.............13
- Lan: “………”..............................................................................................13
A. Oh, the school reunion was wonderful.......................................................13
B. The foot at the reunion was excellent.........................................................13
C. Yeah, I’m really looking forward to it........................................................13
D. No, you are in no mood for the event.........................................................13
Keys: 1 B 2 C..................................................................................................13
2.3. The process of teaching communicative situations in English Tests to the
students of class 12A3.....................................................................................14
EXERCISES USED IN THE STUDY...........................................................14
In a paper test of the entrance exam to university from 2008 to 2014 or the
national exam from 2015 to 2017, there are normally 2 questions on

conversational expressions. The author has collected many of these questions
from those tests and grouped them as followed..............................................14
2017 National Exam- The 1st illustrating Test on English..............................14
1. Question 20: Two friends Diana and Ann are talking about Ann’s new blouse
.........................................................................................................................14
- Diana: “ That’s blouse suits you perfectly, Ann”.........................................15
- Ann: “……….”............................................................................................15
A. Never mind B. Don’t mention it C. Thank you D. You’re welcome.........15
2. Question 21: Mary is talking to a porter in the hotel lobby........................15
Porter: “ Shall I help you with your suitcase?”...............................................15
Mary: “……….”..............................................................................................15
A. Not a chance B. That’s very kind of you....................................................15

C. I can’t agree more D. What a pity!.............................................................15
2017 National Exam- The 2nd illustrating Test on English............................15
2


3. Question 20: Susan accidentally stepped on Denise’s foot.........................15
Susan: “ Oóp! I’m sorry, Denise.”...................................................................15
Denise: “…….”...............................................................................................15
A. You shouldn’t do that B. It’s alright...........................................................15
C. You are welcome D. It’s nonsense..............................................................15
4. Question 21: Hana and Jenifer are talking about a book they have just read15
Hana: “ The book is really interesting and educational”.................................15

Jenifer: “……..”..............................................................................................15
A. I’d love it B. That’s nice of you to say so...................................................15
C. I couldn’t agree more C. Don’t mention it..................................................15
2016 National Exam- English Test, code 168................................................15
5. Question 15: A waiter in a restaurant is talking to a custumer who has just
finished his meal there. Select the most suitable response to complete the
exchange..........................................................................................................15
Waiter: “ Here your bill, Sir”...........................................................................15
Custumer” ……..”...........................................................................................15
A. Don’t mention it B. Can I pay by credit card.............................................15
C. What do you have C. You’re welcome.......................................................15
6. Question 21: Two close friends. Tom and Kyle are talking about Kyle’s

upcoming birthday. Select the most suitable response to complete the exchange
Tom: “ Can I bring a friend to your birthday party?”......................................15
Kyle: “…………..”........................................................................................15
A. It’s my honor B. Let’s do it then C. The more the merrier D. That’s rig ht15
2015 National Exam- English Test, code 168.................................................15
7. Question 23: Mike and Lan are university students. They are talking about
Lan’s up-coming high- school reunion............................................................15
- Mike: “ So, you have your fifth high- school reunion coming up”.............15
- Lan: “………”..............................................................................................15
A. Oh, the school reunion was wonderful.......................................................15
B. The foot at the reunion was excellent.........................................................15
C. Yeah, I’m really looking forward to it........................................................15

D. No, you are in no mood for the event.........................................................15
8. Question 24: Ken and Tom are high school students. They are discussing
where their study group will meet...................................................................15
Ken: “ Where is our study group going to meet next weekend?”..................16
Tom: “…….”..................................................................................................16
A. We are too busy on weekends B. The library could be the best.................16
C. Why don’t you look at the atlas D. Studying in a group is great fun.........16
2014 University Entrance Exam- A1- code 163..............................................16
9. Question 23: Lucy: “You look really nice in that red sweater”...................16
Sue: “………”................................................................................................16
A. How dare you B. Thank you C. I’m afraid so D. Don’t mention it............16
10 Question 24: Kay: “ I would’t do that if I were you”.................................16

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John: “……..”.................................................................................................16
A. Would’t you? Why? B. It’s out of question................................................16
C. I’d rather you didn’t D. Would you, really?...............................................16
11. Question 25: Mary: “ That hat’s so beautiful. Thanks”.............................16
Tony: “……….”.............................................................................................16
A. I’m glad you like it B. Great idea C. Luky you D. The same to you.........16
2013 University Entrance Exam- A1- code 248..............................................16
2013 University Entrance Exam- D- code 359...............................................16
2012 University Entrance Exam- D- code 248...............................................16

2012 University Entrance Exam- A1- code 318..............................................17
2008 University Entrance Exam- code 105.....................................................17
2009 University Entrance Exam- code 174.....................................................17
2010 University Entrance Exam- code 184.....................................................17
2011 University Entrance Exam- - code 195..................................................18
Part III. CONCLUSION...........................................................................................................................21
3.1 Conclusion......................................................................................................................................21
REFERENCES.........................................................................................................................................22

( LIST OF THE EXPERIENCED INITIATIVES RANKED C BY THANH
HOA EDUCATION AND TRANING DEPARTMENT)

PART I: INTRODUCTION
1.1 Rationale
The GCSE examination and the entrance examination for uppersecondary school students are replaced by only one examination- the National
Examination. English is one of the core subjects, which are complusory in this
examination. Therefore, students have invested a lot of time in studying it.
Generally speaking, students often feel nervous or shy when they try to
speak English. They even struggle to understand what someone is saying to
them despite years of study. They are embarrassed about their pronunciation or
worried that they speak too slowly. Despite the fact that they have vocabulary
and grammar, it is difficult for them to actually to understand communicative
situations.
For the students of grade 12 who are working hard to prepare for the

National examination, there is a need to get to know and understand small talks
or daily conversations in order to deal with two questions about communicative
situations in their English paper tests. It is not easy at all because in English
there are plenty of little phrases called idioms. An idiom is a phrase made up of
words whose definitions don’t tell the complete story of the phrase. That is, you
4


can know the definition of each individual word in the phrase, but the phrase
itself means something completely different. It causes students a lot of troubles.
For these above reasons, I would like to choose the topic” TEACHING
communicative situations in English tests THROUGH

SOME TYPICAL STRUCTURES for the students of class
12A3 at Quan Son 2 high school in Quan Son, Thanh Hoa”
in the hope of guiding students, especially the students of class 12A3 at Quan
Son 2 high school the ways to select the suitable responses for communicative
situations by recognizing their structures used in those situations. I also expect
that this study may help the students feel more confident in choosing answers
for communicative questions and prepare the best for their National
Examination as well.
It is hoped that both students and other teachers will find some useful
reference for their learning and teaching.
1.2. Aims of the study
The study is aimed to help the students:

- known how to do questions about communicative situation, gradually
recognize and remember structures commonly used in communicative
situations in English tests
- select the most suitable respone to complete these exchanges
- prepare better for the National Examination.

1.3. Subjects of the study
The study focused on thirty-six students of class 12A3 at Quan Son 2 high
school who are taking an intensive English course to prepare for 2017 National
Examination to university.
They have learned English for at least 5 years and years after years they
have developed their conversation strategies for themselves with basic daily

expressions in English.
1.4. Methods of the study
In order to achieve the above aims, the teacher used analysis and
summary in order to give words, phrases or structures commonly used in
specific communicative situations. The teacher guide the students the way to
find the suitable answers. After that, the students will have time to practice them
again and again. After doing in a period of time, they will gradually select the
most suitable respones for those exchanges.
The study is conducted in 4 periods with the summary of all the
expressions or structures used in specific conversational situations and further
exercise practice.
PART 2: CONTENT

5


2.1 Literature review
2.1.1. A communicative situation
A communication situation is the specific time, place, activity and people
involved in a dialogue, which make it unique.
For example,
2017 National Exam- The 1st illustrating Test on English
Question 20: Two friends Diana and Ann are talking about Ann’s new blouse
- Diana: “ That’s blouse suits you perfectly, Ann”
- Ann: “……….”

A. Never mind B. Don’t mention it
C. Thank you D. You’re welcome
Question 21: Mary is talking to a porter in the hotel lobby
- Porter: “ Shall I help you with your suitcase?”
- Mary: “……….”
A. Not a chance
B. That’s very kind of you
C. I can’t agree more
D. What a pity!
2.1.2. Some typical structures and their suitable responses in communicative
situations
2.1.2.1. Compliments

Structures
- Sb looks + positive adjective in sth…
- Noun+ suits+ sb+ positive adjective…..
- You really have + positive adjective + Noun.
- I’ve never seen such a perfect thing on you.
- Your + noun + is/was + positive adjective!
- You are a/an + positive adjective + complement
- What (a/an) + positive adjective + Noun!
- How + positive adjective/adverb + Subject + Verb!
Suitable
- Thank you/ Thanks.
responses

- It’s very kind of you to say so, thank you!
- Thank you. That’s a nice compliment.
- Thanks. I think I’ve finally found (the color, the style, the
way..) that + Verb…
- I’m glad you liked it, thanks./ I’m glad you enjoyed it.
- You’ve got to be kidding/ You must be kidding. I thought
it was terrible.
EX1: Peter: “Your hair style is terrific, Cindy!”
Cindy: “Thanks. I think I’ve found a style that looks decent and is easy to
handle.
EX2: Phil: “You’re a great dancer, Huong. I wish I could do half as well s you.”
Huong: “Thanks, Phil. That’s a nice compliment!”

2.1.2.2. Thanks
Structures
+Thank you.
- Thank you very much.
- Thanks a lot.
6


- It’s very kind of you
+Thanks a lot for (N/V.ing)....
Suitable responses
+ You're welcome.

- It's my pleasure.
- My pleasure.
- That's all right.
+Not at all.
- I’m you liked it
I’m glad you enjoyed it
- Don’t mention it
Example 1: A: What a beautiful dress you’re wearing!
B: Thanks. I made it myself
Example 2: A: Don’t worry, John. I believe you can make it
B: Thank you. I’ll try my best
Example 3: A: Thanks for reminding me

B: You’re welcome
Example 4: A: It was very kind of you to help me
B: It’s my pleasure
2.1.2.3. Apologies
Structures
Suitable Responses
- Sorry for…………………
- That’s all right, ok.
- I’m very/ extremely/ awfully/ terribly
- Not too worried!
+ sorry.
- No need to apologize

- Sorry. It’s / was my fault.
- Don’t worry about it!
- I do apologise for….
- Never mind!
- Please accept my apologies( for..)
+ It doesn’t matter
- I’m sorry for + N/ V.ing
+ It’s OK
+ Forget about it
+ No harm done
+ It’s not your fault
+ Please don’t blame yourself

Example1. Oh, I’m sorry. I didn’t see you.
I’m so sorry. It’s all my fault.
I’m sorry. I’ll be more careful next time.
Example 2: A: I apologize for the noise last night
B: Don’t worry about it
Example 3: A: I’m very sorry. I just forgot to bring your book
B: It’s alright. I don’t need it today, anyway.
EX4: Mike: “I’m sorry for coming late”
Lily: “______________”
A. Never mind! B. Shut up!
C. Stand there!
D. Sit down, please.

EX5: John: “Sorry. It’s my fault! I misunderstood the instruction.”
Sam: “______________” Everything will be all right.”
A. Go ahead!
B. Keep it a secret! C. Why not? D. Not too worried!
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Keys: 4. A 5. D
2.1.2.4. Requests
Structures
- Can you + V.inf …?
- Could you + V.inf …?

- Would you please + V.inf …?
- Would / Do you mind + V.ing…?
- V.inf ……….!
- V.inf ............., please!
- Please + V.inf ….
- Will you + V.inf …?
- I wonder if you'd/ could + V.inf …?
Suitable
Accept
Refuse
responses
- Not at all.

- I'm sorry but I can’t.
- Certainly
- I'm sorry. (I don’t know
- Of course
how to do it/ I am busy…)
- Sure
- I'm sorry, I can't.( I have
- No problem
something else to do)
- What can I do for you?
- How can I help you?
- By all means

- Yes, with pleasure
- No, I don't mind.
- No, of course not.
- Why not?
EX1: Ann: “______________.”
A man: “I’m sorry. I can’t. I’m new here.
A. Could you please show me the way to the post office?
B. Can you swim?
C. I’ve lost my wallet.
D. Can anyone tell me why my camera is out of order?
EX2: Peter: “Would you mind locking the door when you leave?”
Linda: “______________”

A. Yes, I would
B. Sure
C. Why not?
D. Not at all
Keys: 1. A 2. D
2.1.2.5. Offers
Structures
- Can I……..?
- Can I help you?
- Shall I + V.inf …?
- What can I do for you?
- May I help you?

8


Suitable
Responses

- Do you need any help?
- Let me help you…..
- Would you like me to….
- Do you want me to…….
Accept

Refuse
- Yes, Thank you.
- That's very kind of you.
- Don’t worry! I’ll do it.
- That would be great.
- Oh, would you really?
Thanks a lot.

- No, thank you
- Well, that's very kind of
you, but I think I can …,
thanks.

- No, thank you. I can
manage.
- Not just now
EX1: Shop assistant: “Let me help you find the right shoes”
Mrs. Smith: “______________”
A. Is it cheap? Thank you.
B. It’s a good question
C. That’s very kind of you.
D. I bet you will.
EX2: Joan: “______________”
Linda: “No, thank you.”
A. What’s the matter with you?

B. Will you go to the supermarket?
C. Can I get you something to drink?
D. What do you think about the food?
Keys: 1C 2 C
2.1.2.6. Permission
Structures
- May I + V.inf …?
- Can I + V.inf …?
- Would you mind if I + V past tense…..
- Do you mind if I + V present tense….
- Excuse-me! May I + V.inf …?
- Do you think I could + V.inf …?

- I wonder if I could + V.inf …? ...
- Is it all right if I could/can + V.inf …? ...
Suitable
Agree
Disagree
Responses
- Certainly
- I'd rather you didn't.
- Of course
- I'd prefer you didn't.
- Please do
- No, I'm afraid you can't.

- Please go ahead
- I'm sorry, but you can't.
- Yes, sure
EX1: The man: “Do you mind if I smoked here?”
The woman: “______________”
A. Yes, I do.
B. No, thank you.
C. I’d rather you didn’t.
D. Yes, please.
9

EX2: Lili: “______________”
Christina: “Please go ahead!”
A. Where is the post office?
D. Is it far from here?
C. Do you mind going there on foot? D. Do you mind if I sit here?
Keys: 1 C 2 D
2.1.2.7 Invitation
Structures
Suitable responses
- Would you like + food/ drink?
- Yes, please.
- No, thanks.

- Would you like + to inf?
- Yes, I'd love to. (Thanks)
- Do you fancy + V.ing?
- That’s very kind of you, thanks.
- Do you feel like + V.ing?
- That sounds lovely (interesting)
- That’s a good idea. Thanks.
- That would be great. Thanks.
- I'm sorry. I'm afraid I can't.
- That’s very kind of you, but…………
- Sorry, I can’t
EX1: Tommy: “Would you like to see a movie tonight?”

Gorge: “______________”
A. Yes, by all means
B. Really?
C. Why don’t you ask me early?
D. That sounds lovely.
EX2: Kate: “Would you like some more wine?”
Jack: “______________”
A. No, I wouldn’t
B. Oh! I’m so thirsty.
C. No, I’m not
D. Sorry, I can’t drink wine.
Keys: 1 D 2. D

2.1.2.8 Suggestions
Structures
-Let's + V.inf …?
- Why don't we + V.inf …?
- Shall we/ I + V.inf …?
- How about + V.ing?
- What about + V.ing?
- I think we should + V.inf
- I suggest that we + V.inf
- It might be a good idea if we + V.inf
- I think the best way of dealing with this situation
would be + to V.inf…

- If you ask me, I think we should/ could + V.inf.
Suitable
Agree
Disagree
responses
- Yes, let's.
- No, let's not.
- That's a good idea.
- Yes, definitely.

10

- Sure, why not?
- By all means.
- That's probably the
best option.
EX1: Victor: “Shall we go to the cinema?”
Bean: “______________”
A. Yes, let’s
B. Yes, we shall.
C. Yes, let us
D. Yes, I am.
EX2: William: “Let’s go to China town to have dinner!”

His friends: “______________”
A. Yes, please.
B. No, we don’t.
C. Sure, why not? D. Of course.
Keys: 1 A 2 C
2.1.2.9. Agreement and disagreement
Agreement
Disagrement
- I can’t agree with you more
- I don’t agree
- I couldn’t agree more
- I am afraid I disagree

- I agree completely./ I quite agree. - That’s wrong
- Absolutely!
- That’s not true
- You are alright.
- I couln’t agree
- You are correct.
- I don’t think so
- I think so.
- What nonsense!
- That’s right!
- What rubbish!
EX: Hana and Jenifer are talking about a book they have just read

- Hana: “ The book is really interesting and educational”
- Jenifer: “……..”
A. I’d love it
B. That’s nice of you to say so
C. I couldn’t agree more
C. Don’t mention it
2.1.2.10. Congratulations
Structures
Suitable esponses
- Congratulation!
- Thank you
- Congratulation sb on+ Ving

- Thanks alot h
- I’ve + Vpp
- You did a great job!
- I’ve got …….
- Congratulations!
- ………………………….
- Excellent!
- Well done!
EX: Sam: “I’ve won some lottery tickets!”
Laura: “______________”
A. How comes!
B. It’s rediculous

C. Congratulations!
D. How stupid!
2.1.2.11 Encouragements
Encouragements
( for people who are going to do sth) ( for people who are in difficulty or sad)
+ Good luck! = Break a leg!
+ Don’t worry!
+ You can do it!
+ That’s OK
11

+ I believe you can make/do it!
+ Don’t worry. Just do your best.
+ Be confident!

+ Everything will be fine
+ Take it easy
+ It’s going to be alright
+ Don’t give up!
+ Be strong!
+ It’s not that bad.
Suitable responses: Thank you/ Thanks a lot
Example 1: A: I’m so woryy about the exam next week.

B: Don’t worry. Just do your best.
Example 2: A: I have an interview tomorrow.
B: Good luck!
Example 3: A: I’m so depressed. I think I’ll quit my job soon.
B: Take it easy. Everything will be fine.
Example 4: A: My french is hopeless.
B: Don’t wory. It’s not that bad.
2.1.2.12. Advice
+ You should/ ought to + Vinfinitive
Example 1: Yould should pay more attention to your family.
+ You need to Vinfinitive
Example 2: You need to see the doctor soon.

+ You better + V
Example 3: It’s so late. You ‘d better stay here tonight.
+ If I were you, I would + have
Example 4: If I were you, I would call her right now.
+ Why don’t you V… ?
EX:
Kay: “ I would’t do that if I were you”
John: “……..”
A. Would’t you? Why?
B. It’s out of question
C. I’d rather you didn’t
D. Would you, really?

Key: A
2.1.2.13. Affirmative or negative agreement
Affirmative
Negative
So + aux.v + Subject
Neither + aux.v + Subject
Subject + aux.v, too.
Subject + aux.v + not, either.
EX1: Steve: “I’m fond of Italian spagetty”
Sarah: “Me, too. / So am I.”
EX2: Kate: “This evening, I can’t come to Peter’s birthday party.
I have to finish my assignment.”

Gorge: Neither can I.
2.1.2.14. Wh- questions
Depending on Wh- questions to find the suitable response
Wh- questions
Suitable responses
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What
Who
What time/ When
What ……for

Nouns refer to things
A person/ people
Time( at+ clock/ in/ on…)
….to/ in order to/ so as to+ Vinfinitive/
…….for+ Ving
Where
Nouns refer to a place
Why
…beacause…..
Which
…..( choose )

How
….means of transport
….adjective
+ How many/ much….
….( refer to quantity)
+ How often…..
….( adverbs of frequency)
+ How long…..
….( period of time)
+ How far…
….( distance)
+ How + adjective…

…..( depends on that adjective)
EX: Ken and Tom are high school students. They are discussing where their
study group will meet.
Ken: “ Where is our study group going to meet next weekend?”
Tom: “…….”
A. We are too busy on weekends
B. The library could be the best
C. Why don’t you look at the atlas
D. Studying in a group is great fun
Key: B
2.1.2.15. Some other situations
With these situations, students must depend on the meaning of the sentence in

the conversation and select the most suitable response or guess the purpose of
the saying to select the answer.
EX1: A waiter in a restaurant is talking to a custumer who has just finished
his meal there. Select the most suitable response to complete the exchange
- Waiter: “ Here your bill, Sir”
- Custumer” ……..”
A. Don’t mention it
B. Can I pay by credit card
C. What do you have
C. You’re welcome
EX 2: Mike and Lan are university students. They are talking about Lan’s upcoming high- school reunion.
- Mike: “ So, you have your fifth high- school reunion coming up”

- Lan: “………”
A. Oh, the school reunion was wonderful
B. The foot at the reunion was excellent
C. Yeah, I’m really looking forward to it
D. No, you are in no mood for the event
Keys: 1 B 2 C

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2.2. The reality of seleting answers for communicative situations in English
Tests of the students of class 12A3 at Quan Sơn 2 High School

Quan Son is one of the mountainous districts of Thanh Hoa province. The
living condition and studying condition are poor and restrict. Although students
who are in grade 12 have been learning English for 7 years, they still feel that
English is a very difficult subject, especially the speaking skill. They have many
difficulties in understanding English sentences as well as using English to
communicate with others.
Besides, in English conversations or communicative situations, words,
phrases and expressions used are quite different from what they ‘ve seen and
learnt in reading passages or other written documents. Because these
expressions are spoken language.
Therefore, when the students have to choose the answer for these
questions, they often select without understanding and they do not know it is

right or wrong.
2.3. The process of teaching communicative situations in English Tests to the
students of class 12A3
The teacher followed these stages:
+ Stage 1: The teacher asked the students to do 10 questions and checks
their results. (the first survey)
+ Stage 2: The teacher provided the students with the knowledge about
some structures and their suitable responses to communicative situations and
then gave them examples to illustrate.
+ Stage 3: Because of the students’ low results on the first survey, the
teacher was really worried about the students’ study. The teacher disscussed the
problem with other teachers. Moreover, the teacher directly talked with the

students about the difficulty that they were facing with. The result showed that
they choose the answers without understanding. The teacher have the students
do that exercise again after being provided the theory. This time the students
focus on structures and find the suitable responses.
+ Stage 4 : During reviewing periods, the teacher analysed and guide them
to select the most suitable response.
- After that, the teacher gave students another exercise to help them
understand more.
+ Stage 5 : After that, the teacher did the second survey with another 10
questions and collect and analyse the results.
EXERCISES USED IN THE STUDY
In a paper test of the entrance exam to university from 2008 to 2014 or the

national exam from 2015 to 2017, there are normally 2 questions on
conversational expressions. The author has collected many of these questions
from those tests and grouped them as followed.
2017 National Exam- The 1st illustrating Test on English
1. Question 20: Two friends Diana and Ann are talking about Ann’s new blouse
14


- Diana: “ That’s blouse suits you perfectly, Ann”
- Ann: “……….”
A. Never mind B. Don’t mention it
C. Thank you D. You’re welcome

2. Question 21: Mary is talking to a porter in the hotel lobby
- Porter: “ Shall I help you with your suitcase?”
- Mary: “……….”
A. Not a chance
B. That’s very kind of you
C. I can’t agree more
D. What a pity!
nd
2017 National Exam- The 2 illustrating Test on English
3. Question 20: Susan accidentally stepped on Denise’s foot
- Susan: “ Oóp! I’m sorry, Denise.”
- Denise: “…….”

A. You shouldn’t do that
B. It’s alright
C. You are welcome
D. It’s nonsense
4. Question 21: Hana and Jenifer are talking about a book they have just read
- Hana: “ The book is really interesting and educational”
- Jenifer: “……..”
A. I’d love it
B. That’s nice of you to say so
C. I couldn’t agree more
C. Don’t mention it
2016 National Exam- English Test, code 168

5. Question 15: A waiter in a restaurant is talking to a custumer who has just
finished his meal there. Select the most suitable response to complete the
exchange
- Waiter: “ Here your bill, Sir”
- Custumer” ……..”
A. Don’t mention it
B. Can I pay by credit card
C. What do you have
C. You’re welcome
6. Question 21: Two close friends. Tom and Kyle are talking about Kyle’s
upcoming birthday. Select the most suitable response to complete the exchange
Tom: “ Can I bring a friend to your birthday party?”

Kyle: “…………..”
A. It’s my honor B. Let’s do it then C. The more the merrier D. That’s right
2015 National Exam- English Test, code 168
7. Question 23: Mike and Lan are university students. They are talking about
Lan’s up-coming high- school reunion.
- Mike: “ So, you have your fifth high- school reunion coming up”
- Lan: “………”
A. Oh, the school reunion was wonderful
B. The foot at the reunion was excellent
C. Yeah, I’m really looking forward to it
D. No, you are in no mood for the event
8. Question 24: Ken and Tom are high school students. They are discussing

where their study group will meet.
15


Ken: “ Where is our study group going to meet next weekend?”
Tom: “…….”
A. We are too busy on weekends
B. The library could be the best
C. Why don’t you look at the atlas
D. Studying in a group is great fun
2014 University Entrance Exam- A1- code 163
9. Question 23: Lucy: “You look really nice in that red sweater”

Sue: “………”
A. How dare you
B. Thank you
C. I’m afraid so D. Don’t mention it
10 Question 24: Kay: “ I would’t do that if I were you”
John: “……..”
A. Would’t you? Why?
B. It’s out of question
C. I’d rather you didn’t
D. Would you, really?
11. Question 25: Mary: “ That hat’s so beautiful. Thanks”
Tony: “……….”

A. I’m glad you like it B. Great idea C. Luky you D. The same to you
2013 University Entrance Exam- A1- code 248
12. Question 1:
Thanh: “Lan’s the best singer in our school.”
Nadia: “___________”
A. Yes, tell me about it!
B. That’s ok!
C. I can’t agree with you more!
D. Yes, please.
13. Question 17: Mai: “Do you want another serving of chicken soup?”
Scotte: “___________”
A. No way

B. No comment C. No, thanks
D. No longer
2013 University Entrance Exam- D- code 359
14. Question 25: Tom: “___________”
Mike: “ I won’t say no!”
A. How are things with you, Mike?
B. What about playing badminton this afternoon?
C. Mike, Do you know where the scissors are?
D. What’s your favourite, tea or coffee?
15. Question 39:
Stephanie: “Oh, no! I left my book at home! Can I share yours?”
Scott: “___________”

A. No, thanks.
B. No, not at all! C. Yes, I do, too. D. Yes, sure!
2012 University Entrance Exam- D- code 248
16. Question 23: Mary: “I will never go mountaineering again.”
Linda: “Me ___________”
A. so
B. too
C. either
D. neither
17. Question 26: Mary: “Thanks a lot for your help.”
John: “___________”
A. My happiness B. My excitement C. My delight

D. My pleasure
18. Question 31:
Tom: “When are we leaving for the concert?”
Kyle: “___________”
16


A. No problem
B. Certainly
C. That’s right
D.Straight away
2012 University Entrance Exam- A1- code 318

19. Question 13: Lora: “Do you mind if I turn on the fan?”
Maria: “___________”
A. Not for me
B. Not at all
C. Never mind
D. Not enough
20. Question 18:
Tom: “Can I have another cup of tea?”
Christy: “___________”
A. Be yourself
B. Do it yourself C. Help yourself
D.allow yourself

21. Question 26:
Ann: “Do you need any help?”
Kate: “___________”
A. No, Thanks. I can manage.
B. I haven’t got a clue.
C. That’s all for now.
D. That’s fine by me.
2008 University Entrance Exam- code 105
22. Question 25: Janet: “Do you feel like going to the cinema this evening?”
Susan: “___________”
A. I don’t agree. I’m afraid
B. You are welcome.

C. That would be great.
D. I feel very bored
23. Question 30: Laura: “What a lovely house you have!”
Maria: “___________”
A. Of course not, It’s not costly. B. Thank you. Hope you will drop in
C. I think so
D. No problem
2009 University Entrance Exam- code 174
24. Question 48: - “Mum, I’ve got 600 on the TOEFL test.”
- “___________”
A. Good way!
B. You are right C. Oh, hard luck! D. Good Job!

25. Question 59: John: “Do you think that we should use public transportation
to protect our encvironment?”
Laura: “___________”
A. Of course not. You bet!
B. Well, that’s very surprising
C. There’s no doubt about it
D. Yes, It’s an absurd idea.
26. Question 62: Lora: “Your new blouse looks gorgeous, Helen!”
Helen: “___________”
A. Thanks, I bought it at Macy’s
B. It’s up to you
C. I’d rather not

D. You can say that again
27. Question 64: - “Don’t fail to send your parents my regards.”
- “___________”
A. You’re welcome.
B. Good idea. Thanks.
C. Thanks. I will.
D. It’s my pleasure.
28. Question 66: - “How do you like your steak done?” - “___________”
A. I don’t like it much.
B. Very little
C. Well done
D. Very much

2010 University Entrance Exam- code 184
29. Question 45:
Margaret: “Could you open the window, please?”
17


Henry: “___________”
A. Yes, I can.
B. I am, of course. C. I feel sorry.
D. Yes, with pleasure
30. Question 51:
Mr. Black: “I’d like to try on these shoes, please.”

Salesgirl: “___________”
A. Why not?
B. By all means, sir.
C. That’s right, sir.
D. I’d love to.
31. Question 56:
Ben: “___________”
Jane: “Never mind”
A. Sorry for staining your carpet. Let me have it cleaned.
B. Would you mind going to dinner next Sunday?
C. Thank you for being honest with me.
D. Congratulations! How wonderful!

32. Question 58:
Bill: “Can I get you another drink?”
Jerry: “___________”
A. No, It isn’t.
B. Not just now.
C. No, I’ll think it over.
D. Forget it.
33. Question 65:
Liz: “Thanks for the nice gift you bought to us!”
Jennifer: “_______”
A. Not at all. Don’t mention it.
B. All right. Do you know how much it cost?

C. Welcome! It’s very nice for you
D. Actually speaking, I myself don’t like it.
2011 University Entrance Exam- - code 195
34. Question 47: Joan: “Our friends are coming. ___________, Mike?”
Mike: “I’m sorry, but I can’t do it now.”
A. Shall you make some coffee, please?
B. Would you mind making some coffee?
C. Why don’t we cook some coffee?
D. Shall I make you like some coffee.
35. Question 49: Harry: “Are you ready, Kate? There’s not much time left.”
Kate: “Yes, Just a minute. ___________!”
A. No longer

B. I’m coming
C. I’d be ok
D. I won’t finish
36. Question 55:
Sue: “Can you help me with my essay?”
Robert: “___________”
A. I think that, too.
B. Yes, I’m afraid not.
C. Not completely
D. Why not?
37. Question 65:
Alfonso: “I had a really good time. Thanks for the lovely

evening.”
Maria: “___________”
A. Yes, it’s really good.
B. No, it’s very kind of you.
C. I’m glad you enjoyed it.
D. Oh, that’s right.
Keys
1C 2B
11A 12C

3B
13C

4C
14B

5B
15D

6C
16D

7C
17B

8B
18D

9B
19B

10A
20C

18

21A 22C
31A 32B

23B
33A

24D
34B

25C
35B

26A
36D

27C
37C

28C

29D

30B

Further Practice as Homework:
Choose the most suitable response to each situation below.
Asking for and giving advice
1. “What would you do in my situation?” “_______________________”
A. Let’s ask for a loan from the bank.
B. I think you should ask for a loan from the bank
C. I think you would ask for a loan from the bank.
D. Please ask for a loan from the bank.
Making and Responding to Requests
2. “Help!”
“_____________”

A. Just a minute! B. Moment!
C. I come at once! D. Wait on!
3. "Do you mind if we schedule the meeting for 11 o'clock?"
"Well, actually, I ............. earlier"
A. am preferring it to be
B. should prefer it will be
C. would prefer it to be
D. will prefer it
4. “Would you mind helping me with these heavy boxes?” - “ _______”
A. Yes, I would. B. Not at all
C. What a pity!
D. my Gosh!

5. When you want your friend to wait for you to finish what you're doing,
you say, "_______________".
A. One moment
B. A moment
C. One minute
D. Just a moment
6. You want to know how to get to the station, and you ask a stranger.
A. Tell me, where is the station?
B. Do you mind telling me where the stations?
C. Could you tell me the way to the station, please?
D. Where is the station here?
7. “Would you like me to get a taxi?”

- “___________”
A. That would be delightful. Thanks
B. Well, let’s see.
C. Yes, please, if it’s no bother
D. Yes, I see.
8. “Don’t fail to look after yourself, Mary!” - “_____________________”.
A. Of course, you are an adult
B. Oh, I knew about that.
C. Thanks, me too
D. Thanks, I will
9. “Don’t fail to send your parents my regards.” – “______.”
A. You’re welcome

B. Good idea, thanks
C. Thanks, I will
D. It’s my pleasure
10. Ann: “What do you usually do on Sundays?” – Mary: “__________.”
A. I used to drive to work
B. I’d be sleeping all day
C. I’m not doing anything
D. I usually sleep until noon
11. Jack: “I’ve got to go, Sarah. So long.” – Sarah: “So long, Jack. And_____.”
A.be careful B.don’t hurry
C. take care
D.don’t take it seriously

19


12. Mary: “That’s a very nice skirt you’re wearing.”- Julia: “_________.”
A.That’s nice
B. I like it
C. That’s all right
D. I’m glad you like it
13.David: “Happy Christmas!”- Jason: “____________”
A.You are the same!
B. Same for you!

C. The same to you!
D. Happy Christmas with you!
14. A: “________?”- B: “Once a week.”
A. How often do you go shopping
B. How much do you want
C. Are you sure
D. When will you get there
15. A: “Sorry I’m late.” – B: “____________.”
A. OK
B. Don’t worry
C. Hold the line, please
D. Go ahead

16. A: “Good morning. My name is Turner. I have a reservation.” – B:
“____________.”
A. What do you want?
B. Yes, a single room for two nights.
C. I haven’t decided yet. What about you? D. What do you like?
17. Mary: “I’ve got an interview for a job tomorrow.” – Peter: “____________.”
A. Thank you
B. Same to me
C. Good luck
D. See you
18. A: “Thank you for the lovely present.” – B: “____________.”
A. Go ahead

B. Not at all C. Come on
D. I’m pleased you like it.
19. A: “Are you coming on Saturday?” – B: “____________.”
A. I’m afraid not
B. I’m afraid not to
C. I’m afraid to
D. I’m afraid I don’t
20. A: “____________ do they travel abroad?” – B: “Once a year.”
A. When
B. How
C. What time
D. How often

1B 2C
11A 12D

3C
13C

4B
14A

5D
15B

6C
16B

7C
17C

8D
18D

9C
19A

10D
20D

2. 4. Results and findings
The study was conducted through exercises, teachers guides, the students
choose their answers and assessments through two tests in two surveys
• Students’ results based on the first survey:
Class

Number

12A3

Very good
No
%

Good
No %

Competent Weak
No
% No
%

36
0
0
4 11.1 14
• Students’ results based on the second survey:
Class
12A3

Number

Very good

No
%

Good
No %

38.9

18

50

Competent Weak
No
% No
%

36
2
5.5
12 33.3 17
47.2 5
13.9
The teacher designed two written tests focusing on daily expressions for

36 students. The tests were conducted twice, before and after they revised all the

20


structures used in communicative situations. After revising, the students
performed much better with 2 students (accounting for 5.5%) getting from 8
points. The percentage of the students who gets 7 points is 33.3% in comparison
with 17 students who get 5 and 6 point (accounting for 47.2%) and 5
students( accounting for 13.9 %) making mistakes in recognizing structures. Due
to the lack of the sense of culture and chance to practise in real life, the students
find it difficult to understand few situations.

It can be seen from the tables that the latter result is better. After learning
some structures and suitable responses to specific communicative situations, the
students can select the right answer for these ones. Gradually, they will be
familiar to these structures and do exercises related to communication better.
Meanwhile, they will use English in communication more naturally.

Part III. CONCLUSION
3.1 Conclusion
In conclusion, speaking is a complex and difficult skill in learning
English. It requires not only an adequate knowledge of grammar, vocabulary,
structure but also an awareness of cultural aspects of English language. By
recognizing structures used in communicative situations, the students would

feel easier in finding the suitable responses to those situations.
This study focused on cultural aspect of the English language used in
English tests. Not only does it provide students the knowledge to prepare better
for the National Exam, but also the students can develop their speaking skillusing what they have learnt in the real life.
This is my own experience in teaching paragaph writing to the students of
class 12A3 this school year. Due to the limitation of knowledge and little
experience in teaching, a lot of defects and mistakes are unavoidable. I would
like to thank all readers for their criticism as well as comments for a better study
in near future.
3.2. Suggestion
Firstly, a new textbook should be published in stead of the current one.
Although the current textbooks has been changed much in order to meet with the

need of the students as well as the society, the contents of speaking parts are not
really suitable to the daily life. Moreover, in the paper test of the National Exam
there are questions about communicative situations while in the textbook there is
21


not much knowledge about them. Besides, high school students do not have
opportunity to practise much in the real life so they are easy to forget. Therefore,
The Ministry of Education and Traning should have plans to edit the textbooks
and cirriculum which are more suitable for the changes of both the students and
the society.
Secondly and even more importantly, high schools need to be equipped

with advanced technology and other conditions to have an effect on teaching
and studying a language.
XÁC NHẬN CỦA HIỆU TRƯỞNG
2017

Thanh Hố ngày 03 tháng 05 năm
Tơi xin cam đoan đây là SKKN của
mình viêt khơng sao chép nội dung của
người khỏc
Ngi vit

Lờ Th H

REFERENCES
Hoàng Văn Vân( Chủ biên)( 2006) Tiếng Anh 10, Nhà xuất bản
giáo dục Việt Nam
Hoàng Văn Vân( Chủ biên)( 2007) Tiếng Anh 11, Nhà xuất bản
giáo dục Việt Nam
Hoàng Văn Vân( Chủ biên)( 2012) Tiếng Anh 12, Nhà xuất bản
giáo dục Việt Nam
Browne, C. (1993). Teaching communicative strategies to develop
communicative competence. The Language Teacher, 17(6), 39-41.
Ellis, R. (1985). Understanding second language acquisition. Oxford: Oxford
University Press.
/>sryOfLnggLrnngTrms/WhatIsACommunicationSituation.htm

/> /> /> />22


/> />Bộ GD&ĐT- Đề thi tuyển sinh vào đại học, cao đẳng khối D, A1 từ 2008 đến
2014, Đề THPT Quốc gia môn Tiếng Anh năm 2015, 2016 và Đề minh hoạ
THPT Quốc gia môn Tiếng Anh 2017.

DANH MỤC
CÁC ĐỀ TÀI SÁNG KIẾN KINH NGHIỆM ĐÃ ĐƯỢC SỞ GD&ĐT
XẾP LOẠI C

Họ và tên tác giả:.........................Lê Thị Hà.........................................................

Chức vụ và đơn vị công tác:....Giáo viên Trường THPT Quan Sơn 2.................
TT

Tên đề tài SKKN

1.

Một số hoạt động bổ trợ để dạy”
Sử dụng ngôn ngữ” (use of

Kết quả Năm học
Cấp đánh

đánh giá đánh giá
giá xếp loại
xếp loại
xếp loại
Sở GD&ĐT
C
2010-2011
Thanh Hoá

language), bài 9 Tiếng Anh 12 hệ
2.

3 năm.
Ứng dụng phương pháp Phonics
và một số qui tắc phát âm để

Sở GD&ĐT
Thanh Hoá

C

2012-2013

nâng cao kả năng tự đọc Tiếng

23


Anh của học sinh lớp 11A2
3.

trường THPT Quan Sơn 2
Teaching paragraph writing
through Process approach to the

Sở GD&ĐT
Thanh Hoá

C

2014-2015

Sở GD&ĐT
Thanh Hoá

C

2015-2016

students of class 12A1 at Quan
Son 2 secondary school in Quan
4.

Son, Thanh Hoa
Teaching the students of class
11A3 to speak english naturally
through “Effortless English”
method at Quan Son 2 uppersecondary school in Quan Son,
Thanh Hoa

5.

List of the experienced initiatives ranked C by Thanh Hoa Education and
Traning Department
1. ( Năm học 2010- 2011)
2. ( Năm học 2012-2013)
3. ( Năm học 2014-2015)
4. ( Năm học 2015-2016)

24