.....verb used when you want to get
someone’s attention politely,
especially when you want to ask a
question
excuse / ɪkˈskjuːz / verb
excuse me
used when you want to get someone’s
attention politely, especially when
you want to ask a question :
Excuse me, can you tell me the way to
the museum please?
..... to exchange a cheque etc for the
amount of money it is worth
cash verb to exchange a cheque etc
for the amount of money it is worth :
Traveller’s cheques can be cashed at
most hotels for a small charge.
cash a cheque/postal order/draft etc
.....noun [ uncountable ] official
papers or cards, such as your
passport, that prove who you are
identification/ aɪˌdentəfəˈkeɪʃən, aɪ
ˌdentɪfəˈkeɪʃən / noun [ uncountable ]
official papers or cards, such as your
passport, that prove who you are :
Do you have any identification?
.....noun [ countable ] a small official
document that you get from your
government, that proves who you
are, and which you need in order to
leave your country and enter other
countries
passport / ˈpɑːspɔːt / noun
[ countable ] a small official
document that you get from your
government, that proves who you
are, and which you need in order to
leave your country and enter other
countries
They need to check that your passport
is in order.
.....noun [ countable ] someone whose
job is to welcome and deal with
people arriving in a hotel or office
building, visiting a doctor etc
receptionist / rɪˈsepʃənɪst / noun
[ countable ] someone whose job is to
welcome and deal with people
arriving in a hotel or office building,
visiting a doctor etc
..... adjective having happened or
existed before the event, time, or
thing that you are talking about now
previous / ˈpriːviəs / adjective having
happened or existed before the event,
time, or thing that you are talking
about now
..... noun [ countable ] a person or
company that is paid to take
packages somewhere
courier / ˈkʊriə / noun [ countable ]
a person or company that is paid to
take packages somewhere
..... verb used to thank someone in a
polite way or to say that you are
grateful for something they have
done
appreciate / əˈpriːʃieɪt / verb used to
thank someone in a polite way or to
say that you are grateful for
something they have done :
Thanks ever so much for your help, I
really appreciate it.
.....verb [ transitive ] to give someone
something and receive something
different from them SYN change
exchange verb [ transitive ] to give
someone something and receive
something different from them SYN
change
exchange something for something
Where can I exchange my dollars for
pounds?
.....noun [ countable ] an amount of
money that is given back to you if
you are not satisfied with the goods
or services that you have paid for
refund / ˈriːfʌnd / noun [ countable ]
an amount of money that is given
back to you if you are not satisfied
with the goods or services that you
have paid for :
They refused to give me a refund .
..... conjunction from the time when
something happens
once / wʌns / conjunction from the
time when something happens :
Once I get him a job, he’ll be fine.
..... adjective useful to you because it
saves you time, or does not spoil your
plans or cause you problems OPP
inconvenient
convenient / kənˈviːniənt / adjective
useful to you because it saves you
time, or does not spoil your plans or
cause you problems OPP
inconvenient :
Mail-order catalogs are a convenient
way to shop.
..... noun [ uncountable ] the
protection an insurance company
gives you, so that it pays you money
if you are injured, something is
stolen etc SYN cover