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The Theories on Consumer Behavior
CONTENT
Theory on consumer’s utility
The principle of diminishing marginal utility
Consumer’s surplus
Consumer’s preferences
Budget constraint
Utility maximizing choice

1

Copyright © 2014 by Quan Hong NGUYEN


I. The Theories on Consumer Utility
1. Utility Theory
1.1. Utility (U)
- The benefit or satisfaction that a person gets
from the consumption of a good or service
- An abstract concept
- Unit –free
- Subjectivity (depends on consumer’s
perception)

2

Copyright © 2014 by Quan Hong NGUYEN


I. The Theories on Consumer Utility
1. Utility Theory


1.2. Total utility (TU)
- The total benefit or satisfaction that a person
gets from the consumption of goods and services
- Depends on the person’s level of consumption
– more consumption generally gives more total
utility

3

Copyright © 2014 by Quan Hong NGUYEN


I. The Theories on Consumer Utility
1. Utility Theory
 A numerical

indicator of a person’s satisfaction
 If one item is preferred to some alternative, the utility
from the item is greater than the alternative.
 Actual unit of measurement for utility is not important
(ordinal, not cardinal, ranking is sufficient)
 Consumers try to obtain the largest possible total
satisfaction (utility) from the market basket that they
buy with their incomes.

4

Copyright © 2014 by Quan Hong NGUYEN



I. The Theories on Consumer Utility
1. Utility Theory
1.3. Marginal utility (MU)
- The change in total utility resulting from a oneunit increase in the quantity of a good
consumed
U
MU 
Q

5

Copyright © 2014 by Quan Hong NGUYEN


I. The Theories on Consumer Utility
E.g. Utility for beer

6

Number of
cups

Utility

Marginal
utility

0

0


0

1

6

6

2

10

4

3

13

3

4

15

2

5

16


1

Copyright © 2014 by Quan Hong NGUYEN


I. The Theories on Consumer Utility
2. Principle of Diminishing marginal utility:
In a certain time period, continuous
consumption will tend to the increase in total
utility but a decrease in marginal utility
=> As more good is consumed, additional
utility consumer gains will be smaller and
smaller.

7

Copyright © 2014 by Quan Hong NGUYEN


I. The Theories on Consumer Utility
Application 1: Diminishing marginal utility
and demand curve


To a consumer, the larger marginal utility, the higher willingness
to pay.
 The smaller MU, the lower willingness to pay.
 The diminishing marginal utility explains the slope downward
demand curve.

Willingness to Pay:
 The maximum price that a buyer is willing and able to pay
for a good.
 Measures how much the buyer values the good or service.
8

Copyright © 2014 by Quan Hong NGUYEN


I. The Theories on Consumer Utility
Application 2: Diminishing marginal utility
and Consumer surplus






9

Consumer Surplus: the maximum amount a
consumer will be willing to pay for a good depends
upon the expected utility (benefits) of that good.
CS = MUx – Px
A lower market price will increase consumer surplus
A higher market price will reduce consumer surplus

Copyright © 2014 by Quan Hong NGUYEN



I. The Theories on Consumer Utility







Maximum Price = $11
Market Price = $6
Quantity Purchased = 6
Assume: Price drops $1 for every additional unit sold.
Consumer Surplus = $15
$51 - $36 = $15
($11+$10+$9+$8+$7+$6) - ($6 x 6) = $15

10

Copyright © 2014 by Quan Hong NGUYEN


I. The Theories on Consumer Utility
Market
Price

$11
$10
$9
$8


$7
$6

D
1 2
11

3

4

5 6

Quantity Purchased

Copyright © 2014 by Quan Hong NGUYEN


I. The Theories on Consumer Utility
P

$11

$10

Total Consumer
Benefits

$9
$8


$7
$6

D
1
12

2

3

4

5

6

Copyright © 2014 by Quan Hong NGUYEN

Q


I. The Theories on Consumer Utility
P

$11
$10
$9


Consumer’s
Expense

$8
$7

$6

D
1
13

2

3

4

5

6

Copyright © 2014 by Quan Hong NGUYEN

Q


I. The Theories on Consumer Utility
P


Consumer Benefit
- Consumer Expense
CONSUMER SURPLUS!

$11

$10
$9
$8

$51 - $36 =

$7

$15

$6

D
1
14

2

3

4

5


6

Copyright © 2014 by Quan Hong NGUYEN

Q


I. The Theories on Consumer Utility
S

Pmax

Consumer
Surplus

PE

D
QE
15

Copyright © 2014 by Quan Hong NGUYEN


I. The Theories on Consumer Utility
Consumer’s surplus (CS)
The difference between the market price and the
price buyer is willing to pay
 The area below demand curve and above the Q
market price line


16

Copyright © 2014 by Quan Hong NGUYEN


II. The Theories on Consumer’s choice
1. Consumer’s preferences
- Some assumptions:
+ Preferences do not depend on good’s price or
income
+ People can sort all the possible combinations of
goods
they might consume into 3 groups: preferred, not
preferred and indifferent
+ Consumers prefer more to less
+ Consumer’s preference is transitivity
17

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Indifference Curves: An Example
Market Basket

Units of Food

Units of Clothing

A


20

30

B

10

50

D

40

20

E

30

40

G

10

20

H


10

40

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Indifference Curves: An Example
Clothing

50

The consumer prefers
A to all combinations
in the yellow box, while
all those in the pink
box are preferred to A.

B

40

H

30

E

A


20

D

G

10

10

20

30

40

Copyright © 2014 by Quan Hong NGUYEN

Food


Indifference Curves: An Example
Consumer may decide they are indifference
between B, A and D
 We can then connect those points with an
indifference curve


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Indifference Curves: An Example
Clothing

40

•Indifferent
between B, A,
&D
•E is preferred
to U1
•U1 is preferred
to H & G

B

50
H

E
A

30

D

20

U1


G

10
10

20

30

40

Copyright © 2014 by Quan Hong NGUYEN

Food


Indifference Curves


To describe preferences for all combinations of
goods/services, we have a set of indifference
curves – an indifference map
 Each indifference curve in the map shows the
market baskets among which the person is
indifferent.

Copyright © 2014 by Quan Hong NGUYEN



Indifference Map
Clothing

Market basket A
is preferred to B.
Market basket B is
preferred to D.

D

B

A
U3

U2
U1
Food

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Indifference Curves - Characteristics
1.

Indifference curves slope downward to the
right.

If it sloped upward it would violate the
assumption that more is preferred to less.


Some points that had more of both
goods would be indifferent to a basket
with less of both goods

Copyright © 2014 by Quan Hong NGUYEN


Indifference curves- Characteristics
2. Indifference curves can not cross
 Violates assumption that more is better
 Why? What if we assume they can cross.

Copyright © 2014 by Quan Hong NGUYEN


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