DSpace at VNU: Retaining skilled employee, case study in Mai Diem textile & garment limited company

Retaining skilled employee, case study in Mai
Diem textile & garment limited company
Phạm Thu Hà
Khoa Quản trị Kinh doanh
Luận văn Thạc sĩ ngành: Quản trị Kinh doanh; Mã số: 60 34 05
Người hướng dẫn: TS. Nguyễn Danh Nguyên
Năm bảo vệ: 2012

Keywords. Quản trị kinh doanh; Quản trị nhân lực; Công nhân dệt may; Nguồn
nhân lực
Content
TABLE OF CONTENT

ACKNOWLEDGEMENTS .................................................................................................i
ABSTRACT ..........................................................................................................................ii
TÓM TẮT ........................................................................................................................... iv
TABLE OF CONTENT ..................................................................................................... vi
LIST OF FIGURE .............................................................................................................. ix
INTRODUCTION................................................................................................................ 1

1. The necessity of the thesis ............................................................................................ 1
2. Objectives of the research ............................................................................................. 3
3. Research scope.............................................................................................................. 3
4. Hypothesis of the research (Research questions) ......................................................... 3
6. Methodology ................................................................................................................. 4
7. Thesis‟s limitation ........................................................................................................ 5


8. Significant ..................................................................................................................... 5
9. Thesis structure ............................................................................................................. 5
CHAPTER 1: LITERATURE REVIEW .......................................................................... 6

1.1Employee retention ....................................................................................................... 6

1.1.1 Definition of employee retention ........................................................................ 6
1.1.2 Reasons of employee retention ........................................................................... 7
1.1.3 Factors make employees leave Company ........................................................... 8
1.2.Employee retention components ................................................................................. 9

1.2.1 Work environment and Job Design ...................................................................... 9
1.2.2 Leadership ........................................................................................................11
1.2.3 Employee Recognition, Rewards and Compensation ......................................13
1.2 Employee retention tactics

14

1.3.1 Employee Compensation..................................................................................15
1.3.2 Employee Benefits ...........................................................................................16
1.3.3 Employee Recognition and Reward Program ..............................................18
1.3.4 Job satisfaction .................................................................................................20
1.3.5 Creating a comfortable work environment .......................................................22
1.3.6 Coaching programmes ......................................................................................24
1.3 Employee retention in Garment and textile industry …………………………25
1.4.1 Overview on Vietnam‟s garment and textile industry .....................................25
1.4.2 Human resource management and development solution ................................26
CHAPTER 2: ANALYSIS OF MAI DIEM’S EMPLOYEE RETENTION .............. 29

2.1 Overview of Mai Diem Garment and Textile Company………………………..29
2.2 The Research methodology……………………………………………………..30


2.2.1 Overall approach ..............................................................................................30

2.2.2 Questionnaire development ..............................................................................31
2.2.3 Target Population .............................................................................................32
2.3 Findings and analysis………………………………………………………….33
2.3.1 Benefit programs ..............................................................................................33
2.3.2 Strategies............................................................................................................ 41
2.3.3 Organizational culture ....................................................................................... 49
2.3.4 Employee Satisfaction ....................................................................................... 57
CHAPTER 3: RECOMMENDATION AND CONCLUSION ....................................... 68

3.1 Overview of the current human resource system at Mai Diem.................................. 68
3.2 Recommendation for Mai Diem Garment and Textile Company ........................... 68
3.2.1 Clear Objectives about work climate ................................................................. 68
3.2.2Training and Motivation ....................................................................................... 70

3.2.3 Benefits and Compensation ............................................................................... 71
3.2.4 Communication and Assistance......................................................................... 72
3.2.5 Create belief for the employees in the future development of Mai Diem…….73
3.3 Action plan ................................................................................................................. 74
3.3.1 The action plan in long term .............................................................................. 74
3.3.2 The proposed action plan in short term to attract newcomers and
sustain current employees from the researcher: ............................................................ 77
CONCLUSION .................................................................................................................. 80
REFERENCE ..................................................................................................................... 82
APPENDIX ......................................................................................................................... 84


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