28-1
CHAPTER
28
Credit
Management
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Chapter Outline
28.1 Terms of the Sale
28.2 The Decision to Grant Credit:
Risk and Information
28.3 Optimal Credit Policy
28.4 Credit Analysis
28.5 Collection Policy
28.6 How to Finance Trade Credit
28.7 Summary & Conclusions
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Introduction
A firm’s credit policy is composed of:
Terms of the sale
Credit analysis
Collection policy
This chapter discusses each of the components
of credit policy that makes up the decision to grant
credit.
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The Cash Flows of Granting Credit
Credit sale
is made
Customer
mails check
Firm
deposits
check
Bank credits
firm’s
account
Time
Cash collection
Accounts receivable
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28.1 Terms of the Sale
The terms of sale of composed of
Credit Period
Cash Discounts
Credit Instruments
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Credit Period
Credit periods vary across industries.
Generally a firm must consider three factors in setting a
credit period:
The probability that the customer will not
pay.
The size of the account.
The extent to which goods are perishable.
Lengthening the credit period generally increases sales
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Cash Discounts
Often part of the terms of sale.
Tradeoff between the size of the discount and the
increased speed and rate of collection of receivables.
An example would be “3/10 net 30”
The customer can take a 3% discount if
he pays within 10 days.
In any event, he must pay within 30 days.
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The Interest Rate Implicit in 3/10 net 30
A firm offering credit terms of 3/10 net 30 is essentially offering
their customers a 20-day loan.
To see this, consider a firm that makes a $1,000 sale on day 0
Some customers will pay on day 10 and take the discount.
$970
0
10
30
Other customers will pay on day 30 and forgo the discount.
$1,000
0
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10
30
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The Interest Rate Implicit in 3/10 net 30
A customer that forgoes the 3% discount to pay on day 30 is
borrowing $970 for 20 days and paying $30 interest:
–$1,000
+$970
0
10
30
$1,000
=
$970
(1 + r )20 365
(1 + r )
20 365
365
20
$1,000
r=
$970
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$1,000
=
$970
−1 = 0. 7435 = 74.35%
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Credit Instruments
Most credit is offered on open account—the invoice is the only
credit instrument.
Promissory notes are IOUs that are signed after the delivery of
goods
Commercial drafts call for a customer to pay a specific amount by
a specific date. The draft is sent to the customer’s bank, when the
customer signs the draft, the goods are sent.
Banker’s acceptances allow a bank to substitute its
creditworthiness for the customer, for a fee.
Conditional sales contracts let the seller retain legal ownership of
the goods until the customer has completed payment.
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28.2 The Decision to Grant Credit:
Risk and Information
Consider a firm that is choosing between two alternative
credit policies:
“In God we trust—everybody else pays
cash.”
Offering their customers credit.
The only cash flow of the first strategy is
Q0 ×(P0 – C0)
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28.2 The Decision to Grant Credit:
Risk and Information
The expected cash flows of the credit strategy are:
–C0′ × Q0′
0
We incur costs up
front…
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h × Q0′ × P0′
1
…and get paid in 1 period
by h% of our customers.
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28.2 The Decision to Grant Credit: Risk
and Information
The NPV of the cash only strategy is:
NPVcash = Q0 × (P0 – C0)
The NPV of the credit strategy is:
h × Q0′ × P0′
NPVcredit = –C0′ × Q0′ +
(1 + rB)
The decision to grant credit depends on four factors:
1. The delayed revenues from granting credit: P0′ × Q0′
2. The immediate costs of granting credit: C0′ × Q0′
3. The probability of repayment: h
4. The discount rate: rB
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Example of the Decision to
Grant Credit
A firm currently sells 1,000 items per month on a cash
basis for $500 each.
If they offered terms net 30, the marketing department
believes that they could sell 1,300 items per month.
The collections department estimates that 5% of credit
customers will default.
The cost of capital is 10% per annum.
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Example of the Decision to
Grant Credit
No Credit
Net 30
Quantity sold
1,000
1,300
Selling price
$500
$500
Unit cost
$400
$425
Probability of payment
100%
95%
Credit period (days)
0
30
Discount rate per annum
10%
The NPV of cash only = 1,000×($500 – $400) = $100,000
The NPV of Net 30:
–1,300×$425 +
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1,300×$500×0.95
(1.10)
30/365
= $60,181.58
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Example of the Decision to
Grant Credit
How high must the credit price be to make it worthwhile
for the firm to extend credit?
The NPV of Net 30 must be at least as big as
the NPV of cash only:
1,300 × P0 × 0.95
$100,000 = −1,300 × $425 +
30 / 365
(1.10)
'
30 / 365
'
+
×
×
=
×
($100,000 1,300 $425) (1.10)
1,300 P0 × 0.95
30 / 365
+
×
×
($
100
,
000
1
,
300
$
425
)
(
1
.
10
)
= $532.50
P0' =
1,300 × 0.95
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The Value of New Information
about Credit Risk
The most that we should be willing to pay for new information
about credit risk is the present value of the expected cost of
$0
defaults:
NPV default = –C0′ × Q0′ × (1 – h) +
NPV default = –C0′ × Q0′ × (1 – h)
(1 + rB)
In our earlier example, with a credit price of $500, we
would be willing to pay $27,625 for a perfect credit
screen.
C0′ × Q0′ × (1 – h) = $425×1,300×(1 – 0.95) = $27,625
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Future Sales and the Credit Decision
We face a more certain credit
decision with our paying
customers:
Information is
revealed at the
end of the first
period:
Give
credit
Customer pays
(Probability = h)
Give
credit
Our first decision:
Do not
give credit
Customer
defaults
(Probability = 1– h)
Do not
give credit
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Customer pays
h = 100%
We refuse further
sales to deadbeats.
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28.3 Optimal Credit Policy
Costs in
dollars
Total costs
Carrying
Costs
Opportunity costs
C*
Level of credit extended
At the optimal amount of credit, the incremental cash
flows from increased sales are exactly equal to the
carrying costs from the increase in accounts receivable.
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28.3 Optimal Credit Policy
Trade Credit is more likely to be granted if:
1. The selling firm has a cost advantage over other lenders.
2. The selling firm can engage in price discrimination.
3. The selling firm can obtain favorable tax treatment.
4. The selling firm has no established reputation for quality
products or services.
5. The selling firm perceives a long-term strategic relationship.
The optimal credit policy depends on the
characteristics of particular firms.
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28.4 Credit Analysis
Credit Information
Financial Statements
Credit Reports on Customer’s Payment
History with Other Firms
Banks
Customer’s Payment History with the Firm
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28.4 Credit Analysis
Credit Scoring:
The traditional 5 C’s of credit
Character
Capacity
Capital
Collateral
Conditions
Some firms employ sophisticated statistical
models
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28.5 Collection Policy
Collection refers to obtaining payment on past-due
accounts.
Collection Policy is composed of
The firm’s willingness to extend credit as
reflected
in the firm’s investment in receivables.
Collection Effort
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Average Collection Period
Measures the average amount of time required to collect an
account receivable.
Average Collection Period =
Accounts receivable
Average daily sales
For example, a firm with average daily sales of $20,000
and an investment in accounts receivable of $150,000
has an average collection period of
$150,000
7.5 days = $20,000/day
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Accounts Receivable Aging
Schedule
Shows receivables by age of account.
The longer an account has been unpaid, the less likely it
is to be paid.
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