Tài liệu ôn tập sát hạch phần chuyên môn nghiệp vụ mã nhóm chuyên ngành SH14 2

ANH MIX NOI DUNG ON TAP SAT HACH
PHAN CHUYEN MON NGHIEP VJ
A NHOM CHUYEN NGANH: SH14.2
anh cho di tutmg clang 10% dizr tuyen yap:
Thanh

te;

Phong Thanh tra, Oat quyet khieu nai, tO cao 5- Thanh tra Thanh 06;
Thanh tra cac huyen: Ba Vi, Thanh Oai, Phti Xuyen

1. LuOt Thanh tra vã cac van ban htrevng dAt n thyt hien •
a) Khai niem vã cac quy dinh chung
Tir Dieu 2 den Dieu 8 va Dieu 10, Dieu 13.
b) TO chtk, nhiem vu, quyen ban dm
huyen

quan thanh tra nha nut cap

Tar Dieu 26 den Dieu 28.
Hot &ling thanh tra
- Tic Dieu 37, Dieu 38; tir Dieu 43 den Dieu 50.
Quyen vi nghiya vy ctia di ttrytg thanh tra
- Tic Dieu 57, Dieu 58.
d) Thyt hien ket lu'an thanh tra
Nghi dinh sO 33/2015/ND-CP ngay 27/3/2015 cüa Chinh
Dieu 9.

Dieu 3, Dieu 8,

2. Lula Tip cong dan nam 2013:

Tic Dieu 2 den Dieu 4; tir Dieu 6 den Dieu 10 va cac Dieu 13, 15, 29.
3. Lula Khieu nai nam 2011:
Dieu 2; tir Dieu 6 den Di'eu 12; tic Dieu 14 den Dieu 18 vã the Dieu 25, 27, 28,
29, 30, 33, 36, 37, 44, 46.
4. Lulat TO car) nam 2011: ,
Dieu 2, Dieu 4; tir Dieu 8 den Dieu 13; tn. Dieu 18 den Dieu 22 va cac Dieu 24,
30, 31 34, 35.


TAI LItt ON TAP SAT HACH PHAN CHUYEN MON NGHIEP VI;
MA NH6M CHUYEN NGANH: SH14.2
1. Luat Thanh tra
Dieu 2. Muc dich ho#t Ong thanh tra
Myc dich boat dOng thanh tra nham phat hien so ha trong co che quan chinh sach,
phap luat d kin nghi vad co quan nha nu& CO tham quyen bin phap khac phyc; pheing
ngira, phat hien \fa xir 1 hanh vi vi pham phap luat; ginp co quan, to ChÜC, ca nhari thyc hien
ding quy dinh cM phap luat; phat buy nhan to tich cyc; gOp phan nang cao hieu lye, hieu qua
hog &Ong quan 1 nha ntrac; bao ye lgi ich ctla Nha nuec, quyen va Igi ich hgp phap cila co
quan, to chirc, cá nhan.
Dieu 3. Giai thich tir ngii.
Trong Luat nay, cac tü nga dueri day dugc hien nhu sau:
Thanh tra nha nuot IA hoat deng xem ,xet, danh gia, xü IS/ theo trinh in, thU tyc do
phap luat quy dinh CÜ CO quan nha nuec CO tham quyen doi vai viec thgc hien chinh sach,
phap mat, nhiem \Tv, quyen han cUa co quan, to oink, ca nhan. Thanh tra nha nuarc bao gem
thanh tra hanh chinh va thanh tra chuyen nganh.
Thanh tra hanh chinh la boat deng thanh tra cUa co quan nha nuec CO tham quyen
vori co quan, to chirc, ca nhan tryc thuec trong viec thyc hien chinh sach, phap mot, nhiemvv, quyen ban dugc giao.
Thanh tra chuyen nganh la hoat &Ong thanh tra cUa co quan nha nuac CO tham
quyen theo nganh, firth vtrc di vai co quan, to chirc, ca !than trong viec chap hanh phap luat
chuyen nganh, quy dinh ye chuyen men — k5 thuat, quy tk quan l thuOc nganh, linh vtrc de.

Dinh huOng chuang trinh thanh tra la van ban xac dinh phut:mg twang boat dOng
thanh tra trong 01 nam CM nganh thanh tra do ThO ttreng Chinh phil phe duyet theo de nghi
cua T8ng Thanh tra Chinh
ice hoach thanh tra la van ban xac dinh nhiem vy chit yen ye thanh tra CM CO quan
thyc hien chirc nang thanh tra trong 01 nam do ThO trueng co quan thtrc hien chic nang thanh
tra xay dung de thyc hien Dinh Inning ,chtrong trinh thanh tra vã yeu can quan cita ThU
truong co quan quail 13'T nha mac cling cap.
Co quan dugc giao thyc hien chic nang thanh tra chuyen nganh la co quan thyc
hien nhiem vy quan 1 nha nu6c theo nganh, linh \Tut, bao gOm tong cyc, cue thuOc be, chi
eye thuec sO dugc giao thtrc hien chic nang thanh tra chuyen nganh.
Ngtrai ducrc giao thoc hien nhiem vi thanh tra chuyen nganh la ding chic dugc
phan ding thgc hien nhiem vy: thanh tra Cua co quan duet giao thyc hien chk nang thanh tra
chuyen nganh.
Thanh tra nhan dan la hinh thirc giant sat dm nhan dan thong ,qua Ban thanh tra
nhan dan dôi v6i viec, thgc hien chinh sach, phap mat, viec giai quyet khieu nai, tO cao, viec
thtrc hien phap luat ye dan chO a co se. Cita co quan, to ch6c, ca nhan co trach nhiem 0 xa,
phuang, thi tran, CO quan nha nuac, don vi sir nghiep ding lap, doanh nghiep nha nuac.
Dieu 4. Cu quan thcrc hien chtic nang thanh tra
I. Co quan thanh tra nha nuerc, bao gom:
Thanh tra Chinh phii;
Thanh tra b0, co quan,ngang be (sau day gei chung la Thanh tra be);
Thanh tra tinh, thanh ph6 true thuOc trung trong (sau day gQi chung la Thanh tra tinh);
Thanh tra 96;
d) Thanh tra huyen, quart, thi xa, thanh ph6 thuOc tinh (sau day gel chung la Thanh tra huye'n).
2. Co quan dugc giao thyc hien chic nang thanh tra chuyen nganh.

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Dieu 5. Chet nang cila co quan thanh tra nha ntrfrc

Cu quan thanh tra nha nuerc trong pham vi nhiem vu, quyen han cita minh thtrc hien va
giOp co quan nha ,nuerc co tham quyen thuc hien quail l nha nuac ve ding tac thanh tra, giai
quyet khieu nai, to cao va phOng, chong tham nhiing; tien hanh thanh tra, giai quyet khieu nal,
to cao \fa phOng, ch6ng tham nhang theo quy dinh con phap luat.
Dieu 6. Hcqt Ong thanh tra
Hog dong thanh tra do Doan thanh tra, Thanh tra vien va ngueri dirge giao thtrc hien
nhiem vu thanh tra chuyen nganh thtrc hien.
Dieu 7. Nguyen tAc hot dOng thanh tra
Tuan theo pita)) lust; bao dam chinh xac, khach quan, trung thtrc, &mg khai, dan
chi', kip theri.
Khong trOng lap ve pham vi, doi tugng, noi dung, tiled gian thanh tra gala cac co
quan dux hen chire nang thanh tra; khong lam can ger hog deng binh thuang cüa co quan, to
chgc, cá nhan la doi tugng thanh tra.
Dieu 8. Trach nhiem caa Thu trtrerng w quan nha nut
Thu tuang Chinh phi), BO truerng, Thu truerng co quan ngang bo, Chit tich Dy ban
nhan dan tinh, thanh pho true thuee Trung trong (sau day ggi chung la cap tinh), ThO twang
co quan chuyen mon thuere Dy ban nhan dan cap tinh, Chu tich Oy ban nhan dan huyen, quan,
thi xã, thanh pito thuoe tinh (sau day ggi chung la cap huyen), Thñ tnrOng,co quan dugc giao
thuc hien chile nang thanh tra chuyen nganh trong pham vi nhiem vu, quyen han cüa minh cO
trach nhiem to chire, chi dao hoat Ong thanh tra, xir ly kip Uteri ket Wan, kien nghi thanh tra
NT& phai chju trach nhiem truerc phap lust ve hanh vi, quyet dinh cüa minh.
Dieu 10. Trach nhiem vi quyen cila co quan, CO chik, cá titian la di Wong thanh
tra vi ca quan, to chat, a nhan có liettquan
Co quan, tO chgc, cá nhan la doi tugng thanh tra co trach nhiem dux hien yeu cau,
kien nghi, quyet dinh ye thanh tra, c6 quyen giai trinh ye nei dung thanh tra, cO quyen va
trach nhiem khao theo quy dinh cUa Luat nay va cac quy dinh khde eita pita() luat có lien quan.
Co quan, to chirc, cá nhan cg thong tin, tai lieu lien quan den nOi dung thanh traphai cung cap day chi, kip theri theo yeu can cira nguOi ra quyet dinh thanh tra, Throng doan
thanh tra, Thanh tra vien, ngtrai dirge giao thgc hien nhiem vu thanh tra chuyen nganh, cOng
tac vien thanh tra, thanh vien khac dia. Doan thanh tra va pilot chiu trach nhiem ve tinh chinh
xac, trung time cita thong tin, tai lieu da cung cap; cO quyen \fa trach nhiem khac theo quy

dinh cüa Luat nay va cac quy dinh khac ena phap luat era lien quan.
Dieu 13. Cac hanh vi bi nghiern cam
I. Lgi dung chuc vu, quyen han thanh tra de thirc hien hanh vi trai phap luat, sach
nhieu, gay kho than, phien ha cho dOi tutmg thanh tra.
2. Thanh tra kh6ng ding tham quyen, pham vi, nOi dung thanh tra dirge giao.
CO Y kitting, ra quyet dinh thanh tra khi phat hien cr5 dau hieu vi pham phap lust; ket
luan sai str that; quyet dinh, xCr ly trai phap luat; bao che cho co quan, to chirc, cá nhan c6
hanh vi vi pham pita)) luat.
Tiet 10 thong tin, tai lieu ye nOi dung thanh tra trong qua trinh thanh tra khi chua co
ket luan chinh time.
Cung cap thong tin, tai lieu thong chinh xac, thieu trung thge; chiem doat, tieu Fifty
tai lieu, vat el-lung lien quan den nei dung thanh tra.
Chong dol., can trey, mua chugc, de dga, tra thà, hi' dap ngueri lam nhiem vii thanh
tra, nguai cung cap thong tin, tai lieu cho co quan thanh tra nha nuerc; gay lcho than cho hoat
deng thanh tra.
Can thiep trai phap luat vao float Jong thanh tra, lgi dung anh huerng cua minh tac
dOng den ngueri lam nhiem vii thanh tra.
Dua, nhan, mei gieri hoi 10. ,
Cac hanh vi khac bi nghiem cam theo quy dinh cOa phap luat.
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Dieu 26. T6 alit cüa Thanh tra huyen
1. Thanh tra huyan la co quan chuyen mon thuric Uy ban nhan dan cap huyan, co trach
nhiem ghip Py ban than clan cling cap quan 19 nha nu& ye cOng tac thanh tra, giai quyet
khieu nai, to ea°, va pitting, chOng tham nhiing; tien hanh thanh tra, giái quyet khieu nai, to
cao va phOng, chong tham nhimg theo quy dinh cga phap luat.
2. Thanh tra huyan có Chanh Thanh tra, Pito Chanh Thanh tra va Thanh tra vien.
Chanh Thanh tra huyen do Chit tich ty ban nhan an cap huyan b6 nhiam, mien
nhiam, each chirc sau khi thong that vat Chanh Thanh tra tinh.

Pito Chanh Thanh tra huyan gitip Chanh Thanh tra huyen thuc hien nhiem vg theo sly
phan cong cña Chanh Thanh tra huyan.
3. Thanh tra huyan chiu sly chi dao, dieu hanh cOa Chg tich 11y ban nit dan cling cap
va chiu sg chi dao v cling tac, hu6ng an ye nghiep vg thanh tra ctia Thanh tra tinh.
Dieu 27. Nhiem yy, quyen hn cüa Thanh tra huyen
1. Trong quart 19 nha nuerc ye thanh tra thugc pham vi quart 19 nha nn cga Uy ban
nhan dan cap huyan, Thanh tra huyan cO nhiem vg, quyen ban sau day:
,
, a) Xay chmg ke hoach thanh tra trinh Chit tich t_'Jy ban nhan dan cap huyan phe duyat
va t6 chirc time hien ke hoach do;
Bao cao ket qua ye cling tac thanh tra;
Theo dot, don doe, kiem tra viec thgc hien ket luan, kien nght, quyet dinh xir 19 ye
thanh tra cita Chit tich fly ban nhan dan cap huyan, Thanh tra huyan.
2. Trong hat dOng thanh tra, Thanh tra huyan có nhiam vg, quyen hn sau day:
Thanh tra viac thge hian chinh sach, phap luöt va nhiam vv, guy& han cga co quan
chuyen mon thugc fIy ban nhan dan cap huyan, cOa Uy ban than clan cap xä;
Thanh tra vg viec phirc tap, cO lien quan den trach nhi'am cita nhieu co quan chuyen
mon thuOc Oy ban than clan cap huy'an, Uy ban nhan dan cap xa;,
Thanh tra vg viac khac do Chit tich Oy ban than dan cap huyan giao.
,
3. Unit 11y ban nhan dan cap,huyan quan 19 nha nuerc ye cling the giai quyet khieu nai,
t6 cao; thuc hian nhiem vu giai quyet khieu nai, t6 cao theo quy dinh cüa phap Mat ye khieu
nai, to cao.
4. Ginp fiy ban nhan clan cap huyan clan 19 nha there ye cling tac phong, chifing tham
flitting; thgc hien nhiam vii pheng, chOng tham nhung theo quy dinh cüa phap luat ye phong,
cluing tham nhimg.
Dieu 28. Nhiem vy, quyen hn cüa Chanh Thanh tra huyen
I. Chanh Thanh tra huyan co nhiam vu lath dao, chi dao, kiem tra ding tac thanh tra
trong pham vi quart 11 nha nu6c cita ny ban nhan an cap huyen; lath ciao Thanh tra huyan
time hien nhiem vu, quyen han theo quy dinh cga Lust nay yà cac quy dinh khac cüa phap.).

luat co lien quan.
2. Chanh Thanh tra huyan co quyen han sau day:
Quyet dinh viec thanh tra khi phat hien co dAu hiau yi phgm phap luat va chiu trach
nhiam truerc Chit tich Cy ban nhan dan cap huyan ye qgyet dinh eüa minh;
Kien nghi veri co quan nha nu& co tham quyen sira doi, bei sung, ban hanh quy
dinh cho phà hop lied yeu can quart 19; kien nghi dinh chi hoc htly bet quy dinh trai phap luat
. phat hien qua ding tac thanh tra;
Kien nght Chit tich 11y ban nhan dan cgp huyan giai quyet van de ye cong the thanh
tra; truong hop kien nghi do khong dirge chap nhon thi bao cao Chanh Thanh tra tinh;
Kien nght chn tich 11y ban nhan dan cap huyen xem xet trach nhiam, xir 11 ngtrai
thugc quyen quan 19 cga Chit tich 1_13/ ban than, dan cap huxan co hanh vi vi pham phap luat
that hien qua thanh tra hoc khong thgc hien ket Ian, quyet dinh xir 19 ye thanh tra; yeu cau
ngtr6i dung dau co quan, to chirc khac xem xet trach nhiam, xir 19 ngueri thuOc guy& quart 19
cga co, quan, to chirc cO hanh vi vi pham phap luat pith hien qua thanh tra hoc khong time
hien ket Ian, quyet dinh xir 19 ye thanh tra.
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Dieu 37. Hinh Hint thanh tra
I. Hog dOng thanh tra dugc thgc hien theo 1(8 hoach, thanh tra thuang xuyen hoc
thanh tra dot xuat.
Thanh tra theo ke hoach dugc tin hanh theo ke hoach da dugc phe duyet.
Thanh tra thuang xuy'en dugc tien hanh tren co. so eh& Mang, nhiem Nip cUa co quan
dugc giao thgc hien chat nang thanh tra chuyen nganh.
Thanh tra det xuat dugc tien hanh khi phat hien co quan, to chac, cá than c6 dâu
hieu vi pham phap luât, theo yeu cau cUa viec giai quyet khieu nai, t6 cao, phOng, cheng tham
nhang hoc do Thil truang co quan quan 19 nha nuck co tham quyen giao.
Dieu 38. Can cu. ra quyet dinh thanh tra
Viectra quyet dinh thanh tra phai CO mOt trong cac can ca sau day:
Ke hoach thanh tra;

Theo yeu cau cOa Thu Huang co quan quail 19 nha ntrem;
Khi ph& hien co dau hieu vi pham phap,luat;
Yeu cau cña viec gig quyet khieu nai, to cao, ph6ng, cheng tham
Dieu 43. Tham quyen ra quyet dinh thanh tra hanh chinh
Hog d'Ong thanh tra chi dugc thgc hien khi co quyet dinh thanh tra.
ThU truemg co quan thanh tra nha ntrec ra quyet dinh thanh tra va thanh lap Doan
thanh tra de thgc hien quyet dint) thanh tra. Khi xet thay can thiet, Thñ truang co quan quan 19
nha nuac ra quyet dinh thanh tra va thanh lop Doan thanh tra.
Doan thanh tra CO Truang doan thanh tra, Thanh tra vien va cac thanh vien khac.
Dieu 44. Quyet dinh thanh tra hanh chinh
1. Quyet dinh thanh tra bao gom caz nOi dung sau day:
Can cir phap 19 de thanh tra;
Pham vi, dOi tugng, nei dung, nhiem vg thanh tra;
Thai han thanh tra;
Twang doan thanh tra, Thanh tra vien Ira cac thanh vien khac dm Doan thanh tra.
2. Cham nhat la 05 ngay, ke tr ngdy k quyet djnh thanh tra, quyet dinh thanh tra phai
ducyc gun cho doi tugng thanh tra, tra twang hp thanh tra dot xuat.
Quyet dinh thanh tra phai dugc ding be thorn nhat la 15 ngdy, ke th ngay k9 quyet
dinh thanh tra. Viec ding be quyet dinh thanh tra phai dugc lap bien ban.
Dieu 45. Thin hart thanh tra hanh chinh
1. Thai han thgc hien met cuOc thanh tra dugc quy dinh nhtx sau:
CuOc thanh tra do Thanh tra Chinh phi) tien hanh khong qua 60 ngay, truang hgp
phac tap thi c6 the keo dai, nIumg khong qua 90 ngdy. Doi voi ma& thanh tra dac ,biet phirc
tap, lien quan den nhieu 1mb vgc, nhieu dia phucmg thi thai han thanh tra c6 the keo dai,
nhcmg killing qua 150 ngay;
Cuec thanh tra do Thanh tra tinh, Thanh tra b0 tien ban]) thong qua 45 nay, traang
hgp phac tap thi c6 the Ice° dai, nhung thong qua 70 ngay;
Cuec thanh tra do Thanh tra huyen, Thanh tra sO tien hanh khong qua 30 ngay;
mien Mil, hien giOi, hai dao, yang sau, \fling xa di lgkM than thi thai han thanh tra CO th8
keo dai, nhung khong qua 45 ngay.

2. Thai han cua cuOc thanh tra dugc tinh ta ngay cong be quyet dinh thanh tra den
ngay ket thfic viec thanh tra tai noi dugc thanh tra.
3. Vic keo dai thai flan thanh tra quy dinh tai khoan 1 Dieu nay do nguai ra guy&
dinh thanh tra guy& dinh.
Dieu 46. Nhit'm va, quyen Mn ctia Trtrerng doan thanh tra hanh chinh
1. Trong qua trinh thanh tra, Twang doan thanh tra CO nhiem vv, quyen ban sau day:
a) TO chat, chi dao cac thanh vien Doan thanh tra thgc hien thing nOi dung quyet dinh
thanh tra;

5


b) Kin nghl vâi nguOri ra guy& dinh thanh tra ap ding hien phap thuOc nhiem vv,
quyen han cOa ngtrei ra guy& dinh thanh tra quy dinh tai Dieu 48 cga Luat nay de bao dam
thvc hien nhiem, vv dugc giao;
c) Yeu cau doi ttreng thanh tra cung cap thong tin, tai lieu, bao cao bang van ban, giai
trinh v vAn de lien quan den nei dung thanh tra; khi can thiet c6 the lien hanh kiem ke tai san
lien quan den nOi dung thanh tra cua di tugng thanh tra;
d) You Can co quan, to chirc, cá nhan cO thong tin, tai lieu lien quan den nOi dung
thanh tra cung cAp th6ng tin, tai lieu do;
Yeu cau nguei co tham quyen tam gilt tien, dO vat, gidy phep sir dung trai phap luat
khi xet thdy cAn ngan than ngay viec vi pham phap luat hoac de xac minh tinh tiet lam chUng
cft cho viec ket Wan, xU ly;
e) Yeu eau to chirc tin dung noi doi tugng thanh tra cO tai lchoan phong tea tai khoan
do de phvc vv viec thanh tra khi co can cü cho rang den tugng thanh tra cO hanh vi tau tan tai
san;
Quyet dinh niem phong tai lieu caa doi tucmg thanh tra khi cO can c cho rang c6 vi
pham phap luat;
Tam dinh chi hoac kien nghi riguai cO tham quyen dinh chi, viec lam khi xet thay
viec lam do gay thi'et hai nghiem treng den lei ich cUa NM rank, quyen vã lei ich hop phap

elm co quan, to chirc, cá nhan;
Kin nghl ngueri cO tham quyen tam dinh chi viec thi hanh guy& dinh kY luat,
thuyen chuyen cong tac, cho nghi huu doi A/6i nguoi dang Ong the yeti co quan thanh tra nha
nu& hoac dang IA 'lei tugng thanh tra neu xet thay viec thi hanh quyet dinh do gay tre ngai
cho viec thanh tra;
k) Bao cao yea nguai ra quyet dinh thanh tra ye ket qua thanh tra vá chlu trach nhiem
ye tinh chinh xac, trung thvc, khach plan cUa bao cao do.
Khi xet thay kh6ng can thiet áp dvng bien phap quy dinh tai cac diem d, e, g, h vá i
khoan 1 Dieu nay thi Tnxeng doan thanh tra phai quyet dinh hoac kien nghi hily be ngay viec
áp citing bien phap dO.
Khi thvc hien nhiem vv, quyen han quy dinh tai khoan 1 Dieu nay, Truemg doan
thanh tra phai chiu Udell nhiem truck nguai ra quyet dinh thanh tra vã trugc phap luat ye hanh
vi, quyet dinh cüa minh.
Dieu 47. Nhiem vu, quyen hn ctia thanh vien Doan thanh tra hanh chinh
I. Thve hien nhiem vv theo sr phan cong cUa Trugng doan thanh tra.
,2. You,cau doi tugng thanh tra cung cap theng tin, tai lieu, bao cao bang van ban, giai
trinh ve van de lien quan den nOi dung thanh tra; yeu can co quan, to chile, th than co thong
tin, tai lieu lien quan den nOi dung thanh tra cung cap thong tin, tai lieu do.
3. Kien nghi Truong doan thanh tra áp dung bien phap thuOc nhiem vv, quyen han cüa
Twang doan thanh tra quy dinh tai Dieu 46 dm Luat nay de bao dam thvc hien nhiem vv
dugc giao.
Kien ngh1 viec xi) ly ye van de Ichac lien quan den nOi dung thanh tra.
Bao cao ket qua thvc hien nhiem vii duet giao vai Trueng dean thanh tra, chin
trach nhiem truac Tnrang doan thanh tra Ira trtrOc phap lu'at ve tinh chinh xac, trung thvc,
khach quan cUa nOi dung da bao cao.
Dieu 48. Nhient,vy, quyen h3n ctia ngtriri ra quy,et dinh thanh tra hanh chinh
I. Ngugi ra quyet dinh thanh tra c6 nhiem vv, quyen han sau day:
Chi ciao, kiem tra, giam sat Doan thanh tra thvc hien dung nOi dung quyet dinh
thanh tra;
Yeu can doi ttrcrng thanh tra cung cap thong tin, tai lieu, bao cao bang van ban, giai

trinh ye van de lien quan den nOi dung thanh tra; yeu eau co quan, to &ilk, ca nhan c6 thong
tin, tai lieu lien quan den nei dung thanh tra cung cap,thong tin, tai lieu do;
Trung cau giam dinh ye van de lien quan den Wei dung thanh tra;
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d) Yeu tau nguei c6 thSm quyen tam gill tin, do vat, giay phop sir dung trai phap luSt
khi xet thay can ngan chalk ngay viec vi pham phap luSt hoac de xac minh tinh tiet lam chimg,,,
cir cho viec ket luan, xir 19;
,
Tam dinh chi boat kien nghi ngtreri có tham quyen dinh chi, viec lam khi xet thay
viec lam do gay thiet hai nghiem trgng den lgi ich cOa Nha nuerc, quyen va lgi ich hey phap
cüa ccr quan, to chirc, cã nhan;
Yeu c'au to chirc tin ding ncri din Wring thanh tra c6 tai khoan phong tea tai khgan
do de phut vIrviec thanh tra khi c6 can cir cho rang del tugng thanh tra tau tan tai san, khong
thkrc hien quyet dinh thu hoi tien, tai sari °la Thu truerng ca quan thanh tra nha nugc hoac cUa
Thu trugng co quan quan lY nha nuerc;
Kien nghi nguai c6 tham quyen tam dinh chi viec thi hanh guy& dinh
luat,
thuyen chuyen cong tac, cho nghi htru din vori nguiri dang Ong tac vei co quan thanh tra nha
nage boat dang la doi tugng thanh tra neu xet thay viec thi bath quyet dinh do gay trer ngai
cho viec thanh tra;
Kien nghi ngtroi c6 tham quyen tam dinh chi tong tac va xir 19 dei veri can be, cons
chirc, vien thee di' 9 can tre viec thanh tra boat khong time hien yeu tau, kien nghi, quyet
dinh thanh tra;,
Quyet dinh xix 19 theo tham quyen hoac kien nghi ngugi co thank
' quyen xir 19 ket
qua thanh tra; kiem tra, don doe viec thirc hien quyet dinh xix lY ye thanh tra;
k) Quyet dinh thu hen tien, tai san bi chiem dog, sir dung trai phep boat bi that thoat
do hanh vi vi pham phaplut cira,dei tugng thanh tra gay ra;

1) Gial quyet khieu nai, to cao lien quan den trach nhiem tin Truerng doan thanh
cat thanh vien kirk tin Doan thanh tra;
Dinh chi, thay doi Trugng doan thanh tra, thanh vien Doan thanh tra khi khong dap
img dugc yeti cau, nhiem vi thanh tra hoac c6 hanh vi vi pham phap lila" boat la ngueri than
thich vgi doi tugng thanh tra hoac vi 19 do khach quan khac ma khong the thuc hien nhiem
thanh tra;
Ket luan ye nOi dung thanh tra;
Chuyen hi) so vp viec vi pham phap luat sang co quan dieu tra khi that hien du dau
hieu tin tOi pham, ding died thong bao bang van ban cho Vin kiem sat ding,* bier
Khi xet thay khong can thiet ap dung bin phap quy dinh tai cat diem d, 4, e, g Ara h
khoan 1 Dieu nay thi ngueri ra quyet dinh thanh tra phai quyet dinh hoac kien nghi hey be
ngay viec áp clung bin phap do.
1Chi thirc hien nhiem vu, quyen han quy dinh tai khoan I Dieu nay, nguai ra quyet
dinh thanh tra phai chiu trach nhiem truac phap luat ye bath vi, quyet dinh ciia minh.
Dieu 49. Bao cao ket qui thanh tra hanh chinh
1. Cham nhat la 15 ,ngdy, ké tir ngay ket thee cuOc thanh tra, Truerng doan thanh tra

phai c6 van ban bao cao ket qua thanh tra va giri tad nguel ra quyet dinh thanh tra. Truang
hop nguiri ra quyet dinh thanh tra la Tha truerng co quan quan 19 nha nugc thi bao cao ket qua
thanh tra cOn phai duct gii cho Thu truerng co quan thanh tra nha nu& cling cap.
2. Bao cao ket qua thanh tra phai c6 the nOi dung sau day:
Ket luan cg the ye timg nOi dung da lien hanh thanh tra;
Xac dinh re tinh chat, mire dO vi pham, nguyen nhan, trach nhiem cüa co quan, to
chirc, cá nhan co hanh vi vi pham phap lust;
Y kien khat nhau Ora thanh vien Doan thanh tra veri Trueng.doan thanh tra ye nOi
dung bao cao ket qua thanh tra;
Bien phap XI:r 19 da dugc ap dung va kien nghi bin phap xir ly.
3. Truerng hop that hien co hanh vi tham nhfing thi trong bao cao ket qua thanh tra
phai neu re trach nhiem cua ngueri dimg dau co quan, to chirc de xay ra hanh vi tham nheng
theo cac mix do sau day:

Yetrkem ye nang lye quail 19;
Thieu trach nhiem trong quail ly;
7


c) Bao che cho ngtrOi ce hanh vi tham thing.
4. Bao cao ket qua thanh tra phái nen rO quy dinh cUa phap lust lam can cir de xac dinh
tinh chat, mire dO vi pham, kien nghI bin phap xfr ly.
Dieu 50. Kt Iuân thanh tra hanh chinh
1. Chain nha't la 15 ngay, ke tit ngay nhon dugc bao cao kat qua thanh tra, ngueri ra
guy& dinh thanh tra phai ra van ban ket luan thanh tra va
tai
trtrerng co quan quan ly
nha nu& ding cap, co quan thanh tra nha nu& cap tren, doi tugng thanh tra. Truing hop Thu
truing co quan (wan lY nha nu& IA ngueri ra quyet dinh thanh tra thi ket luan thanh tra c6n
phai dugc gin cho Thu truerng co quan thanh tra nha nuerc cling cap.
2. Ket luau thanh tra phai ceo cac nOi dung sau day:
Danh gia viec Uwe hien chinh sach, pith!, luat, nhiem vii, quyen hn cOa doi tugng
thanh tra thuOc noi dung thanh tra;
Ket luan ye nOi dung thanh tra;
Xac dinh re tinh chat, mic dO vi pham, nguyen nhan, trach nhiem cia co quan, to
chic, cá nhan Co hanh vi vi pham phap luat;
Bien phap xii IY theo tharn quyen va kien ngh1 bien phap xi 1Y. ,
3. Trong qua trinh ra van ban ket luon thanh tra, noted ra quyet dinh thanh tra c6
quyen yeu cau Truerng doan thanh tra, thanh vien Doan thanh tra bao cao; yeu cau doi tugng
thanh tra giai trinh de lam re them van de can thiet phpc vp cho viec ra ket luan thanh tra.
Dieu 57. Quyen cüa d6i ttrcmg thanh tra
1. Doi tugng thanh tra CO quyen sau day:
Giat trinh ve,van de CO lien quart den nOi dung thanh tra;
Khiêu nai ve quyet dinh, hanh vi cia ngueri ra quyet dinh thanh tra, Truing doan

thanh tra, Thanh tra vien, ngueli dugc giao thpc hien nhiem vi thanh tra chuyen ngAnh, cOng
tac vien thanh tra, thanh vien khac dm Doan thanh tra trong qua trinh thanh tra; khieu nai ye
k'et luan thanh tra, quyet dinh xi ly ye thanh tra theo quy dinh cia phap luat ye khieu nai;
Yeu eau boi thuemg thiet hi theo quy dinh cia phap luSt.
2. Ca nhan la d8i tugng thanh tra co quyen to cao ve hanh vi vi pham phap luat cia
ngtrai ra quyet dinh thanh tra, Truerng doan thanh tra, Thanh tra vien, ngueri dugc giao thtrc
hien nhiem vu thanh tra chuyen nganh, cOng tac vien thanh tra, thanh vier) khac cUa Doan thanh tra theo quy dinh da phap luat ye to cao.
Dieu 58. Nghia vy ctia di tuccrng thanh tra
Chap hanh quyet dinh thanh tra.
Cung cap kip theri, day di, chinh xac thong tin, tai lieu theo yeu eau ell' a ngueri ra
guy& dinh thanh tra, Truemg doan thanh tra, Thanh tra vien, ngueri dugc giao that hien nhiem
vii thanh tra chuyen nganh, Ong tac vien thanh tra, thanh vien khac dm Doan thanh tra va
phai chiu trach nhiem truroc phap luot ve tinh chinh 'tau, trung thuc cia thong tin, tai lieu da
cung cap.
Thuc hien yeu cau, kien nghi, ket tun thanh tra, quyet dinh xi ly cita ngtrai ra
guy& dinh thanh tra, Truing doan thanh tra, Thanh tra vien, ngtroi dugc giao thtrc hien nhiem
vu thanh tra chuyen nganh, cOng tac vien thanh tra, thanh vien khac dm Doan thanh tra Aid co
quan nhA nuOc CO thdm quyen.
2. Nghi dinh A 33/2015/ND-CP ngay 27/3/2015:
Dieu.3. Nguyen tic thcrc hien kecluin thanh tra
I. Ket !Ilan thanh tra phai dugc doi tugng thanh tra, co quan, Co chic, ca nhan co lien
quan that hien nghiem chinh.
2. Cac sai pham dugc xac dinh cu the, re rang trong ket luau thanh tra phai dugc xii ly
nhanh chong, nghiem minh; kien nghl, yeu cau trong ket Juan thanh tra phi dugc xem xet, xi
ly kip tiled theo quy dinh cia phap Lula.
3. Ket luan thanh tra phai duce co quan nha rnrOe, cá nhan c6 tham quyen theo dOi, don
chic, kiem tra viec thgc hien.
8

4. NOi ,clung dang dugc thanh tra lai, nOi duns kat luan thanh tra xin 9 kien chi dao ma
chua cO 9 kien chi dao xir ly cOa nguai GO tham quyen thi chua bat buOc phai thtrc hien.
Di'eu 8. Quyet dinh, yeu au, kien nghi thirc hien ket luin thanh tra
1. Trong then hp 15 ngay Ice tir ngay ban hanh ket luan thanh tra hoac ke tr ngdy than
dugc van ban chi dao viac thtrc hien ket luan thanh tra, thit truarng Cu quan ban hanh ket luan
thanh tra c6 trach nhiam:
Trong pham vi tham quyan cUa minh, lien hanh tha tuc xir phat vi pham hanh chinh;
quyet dinh thu hai tien, quyan sir dung dal, tai san khac bj chiem doat, sir dung trai phep hoac
bi that thoat do hanh vi trai phap luat gay ra; ap dung bin phap khat phtic Nu qua doi yeti the
hanh vi vi pham pita]) luat;,xem xet xir ly ky luat can b0, ding chirc, vien chirc, xir 19 nguai cO
hanh vi vi pham thuOc tham quyen (plan 19 cña minh; ap dung cac bin phap quan 19 khac
theo quy dinh cita phap luat;
Yeu cau doi Prong thanh tra, co quan, to chirc, ca. nhan CO lien guars Cham
" dirt hanh
vi vi pham; thu hal tian, quyen sir dung dat, tat san khac bj chiem doat, sir dung trai phep hoac
bi that thoat do hanh vi trai phap luat say ra; xir phat vi pham hanh chinh theo tham quyen; xir
19 theo tham quyen hoac kien nghi cap CO tham quyen xir 19 ky luat can be, cong chdc, vien
chirc, xir lY nguari CO hankvi vi pham phap luat; ap dung cac bin phap de khac phtic so har,
yeu kern trong swan 19, cham dirt hanh vi vi pham; hity ho, bai 1)6, dinh chi viac thi hanh van,
ban c6 nOi dung trai phap luat, hoan thin chinh sach, phap hat;
C) Chuyen ho so \RI viac co dau hiau tOi pham sang co quan diau tra CO tham quyan dé
xir 19 theo quy djnh cüa phap luat.
2. Tham quyen, trinh tg, thn tvC xir . phat vi pham hanh chinh, thu hoi tien, quyen sir
dung &At, tai san khac, klinc pima hau qua cl6i vOi hanh vi vi pham phap 1141 tren cac linh vtrc
quan ly nha nu& duct thuc hian theo quy dinh Cua phap luat ye xir 19 vi pham hanh chinh va
phap luat CO lien quan.
A
"
A
Dieu 9. Theo den, don doc, kiem tra yiec thyt hien ket luin thanh tra

Thit trueng co quan ban hanh kat luan thanh tra CO trach nhiam tO chirc viac theo cloi,
don doe, kiem tra doi tugng thanh tra, co quan, to chirc, ca nhan CO lien quan trong viac thgc
hian ket luan thanh tra.
Hoat clOng theo dai, don doc, kiem tra viac thgc hien kat luan thanh tra thgc hien theo
quy dinh tai Chucrng III caa Nghi dinh nay.
3. Luat Tip c8ng din
Dieu 2. Gill thich tir ngit
Trong Lust nay, cac tir ngtIduari day dugc hieu nhu sau:
I. Tie') ding clan la viec co quan, t6 chirc, don vi, cá nhan quy dinh tai Dieu 4 dm tuat
nay don trap da Lang nghe, tiep than khieu nai, tO cao, kien nghi, phan anh cita cong dan; giai
thich, huOng dan cho Gong dan ye vies thgc hien khieu nai, to cao, kien nghj, phan anh theo
dung quy dinh cita phop lust. ,
Tiep acing dan bao gôm flap cong dan thuang xuyen, tiep ding dan dinh va dap cong
dan ciOt xuAt.
•
2. Kien nghi, phan anh la viac &Ong clan cung cap thong tin, trinh bay 9 kien, nguyan
\Tong, de xuat giai phap vari co quan, t6 ant, don vi, cá than c6 tham quyen ye nhiing van de
lien quan den viac thgc hien chit trucrng, duarng loi, chinh sach, phap luat, ding tac plan 19
trong cac linh vgc dad song xa hoi,thuOc trach nhiam dm co quan, to chits, don vi, ca nhan do.
3. Noi tiep cong dan bao gOm Tw sar tiep cong dan, ilia diem tiep ding clan hoac nui
lam viec khac do co quan, tO chirc, don vi cO trach nhiem tiep cong dan bo tri va phai ducyc
th6ng bac, song khai hoac thong bao truck cho nguai clugc tiep.
Dieu 3. Nguyen tic ti'ep cling den
Vic tiep ding dan phai dugc tien bath tai ncri tiep ding clan dm co quan, to chits, don vi.
Viac tiep ding dan phai bao dam cong khai, clan chit, Icip thed; tha Mc don gian, thuan
tin; gift hi mat va,bao dam an toan cho nguad to ado theo quy dinh cira phop luat; bao dam
khach quan, binh dans, khong phan Hat doi xir trong khi tiep cong dan.
9

3. Ton trong, toe dieu kien thuan Igi cho cong dan thuc hien viec khieu nai, ta cao, kien
nghi, phan anh theo quy dinh cüa phap luat.
Dieu 4. Teich nhiem Het) Long dan
1. Cac ca quan nha were c6 trach nhiem to chirc tiep ding dan bao g6m:
Chinh phil;
BO, ca quan ngang 110; tong eye va to chirc Wong throng; cue;
fiy ban nhan dan cac cap;
Co quan chuyen mon thuOc fly ban than dan tinh, thanh ph6 true thuOc trung uong;
CO quan chuyen mOn thuOc Cy ban nhan clan huyen, quan, thi xa, thanh ph8 thuOc tinh;
d) Cac co quan eüa QuOc hOi;
HOi &Ong nhan dan cac cap;
g) Tea an nhan dan, Vien kiem sat than dan, Kiem toan nha ntrac.
2. Dal bieu Quoc hôi, dai bieu Wei dong nhan dan cac cap c6 trach nhiem tiep ding dan
theo quy dinh eUa Luat nay va cac van ban quy pham phap luat khac c6 lien quan.
3. Trong pham vi chirc nang, nhiem vu, quyen han cüa minh, to chirc chinh tri, fly ban
Mat tron TO guile, Viet Nam, to chirc chinh tri - xa hi, co quan thuOc Chinh phi', don vi sr
nghiep cong lap to chirc viec tiep cong clan phi' hop \rod yeti cau, quy mO, tinh chat hoot dOng
cim co quan, t8 chire, don vi minh.
Can dr vao quy dinh cUa bilk nay, co quan trung uang eua to chirc chinh tri, Gy ban
Mat tran To quec Viet Nam, to chirc chinh trj - xa hei quy clinh,ve viec tiep ding clan trong co
quan, to chic thuOc he thong minh; Chinh phi quy dinh cv the viec tiep ding dan tai cac CO
quan thuOc Chinh phO, don vi sir nghiep ding lap.
Dieu 6. Cie hanh vi bi nghiem am
Gay phien ha, sach nhieu hoac can fro ngueri den khieu nai, to cao, kien nghi, phan
anh.
Thieu trach nhiem trong vice tiep ding dan; lam mat hoac lam sai lech thOng tin, tai_,
lieu do ngtrai khieu nai, tO cao, kie'n nghi, phan anh cung cap.
Phan biet doi xir trong khi tiep cong dan.
Lai dung quyen khieu nai, to cao, kien nghl, phan anh de gay rei trat tu cong Ong.
Xuyen tac, vu kh6ng, gay thiet hai cho co quan, t6 chirc, don v, ca nhan.

De cloa, ?Mc pham co quan, to chile, don vi, ngueri tiep ding clan, nguiti thi hanh ding
Kich dOng, cueing ep, du de, lei keo, mua chuOc nguiti khac top trung Tong ngtrai tai
nai tiep cong clan.
Vi pham cac quy dinh khac trong nOi quy, quy che tiep ding clan.
Dieu 7. Quyen vi nghia vet elm ngteiri den khieu nii, to eio, kien ngki, phin inh
1. Khi den noi tiep ding clan, nguai khieu nai, to cao, kien nght, phan anh CO cac quyen
sau day:
Trinh bay ye nei dung khieu nai, to cao, kien nghi, .phan anh;
Dugc huang clan, giãi thich ye nOi dung lien quan den khieu nai, t6 cao, kien nghl,
phan anh eUa minh;
Khieu nai, to cao ye hanh vi vi pham phi) luot cOa ngtrai tiep cling clan; ,
Nhan thong bao ye viec tiep nh'On, ket qua xir lY khieu nai, to cao, kie'n nghi, pit
anti;
d) Tmemg hop, nguai khieu nai, t6 cao, kien nghi, phan anh khong sir dung th8ng thao
tieng Viet thi c6 quyen sir dung ngueri phien dich;
Cac quyen khac theo quy dinh cUa phap luat ve khieu nai, to cao.
2. Khi den nai tiep cong dan, ngueri khieu nai, to cao, kien nghi, phan anh ca cac nglila
vu sau day:
Neu r8 he ten, dia chi hoac xuat trinh giAy to thy than, giAy iry quyen (nem CO);
CO thai do ding mgc, ton acing doci vâi nguai tiep ding clan;
10


c) Trinh bay trung thth sir viec, cung cap thong tin, tai lieu lien quan den thi dung
khieu nai, to cao, kien nghj, phan anh; k9 hoc diem chi xac nhan nhang thi dung trinh bay
da dugc ngueri tiap cong dan ghi chop lai;
d) Nghiem chinh chap hanh nOi quy tiep ding clan va huang clan cüa nguai tiep ding
Truang hop nhieu ngueri cling khieu nai, to, cao, kien nghj, phan anh ye mOt nOi dung
thi phai cir ngtrai dai din de trinh bay ni dung khieu nai,,to cao, kien nghj, phan anh;
e) Chju trach nhiem truth phap luat ye thi dung khieu nai, to cao cüa minh.

Dieu 8. Trach nhiem elm nguiri tiep cling din
1. Khi tiep cong clan, nguiyi trap cOng clan phai bao dam trang phyc chinh te, cO deo the
ding chat, vien chac hoac phit hieu theo quy djnh.
, 2. Yeu canngthri den khieu nai, to cao, kien nghj, phan anh neu hg ten, dja chi hoc
xuat trinh giay to thy than, giay uy quyen (neu c6); c6 don hoc trinh bay it rang noi dung
khieu nai, to cao, kien nghj, phan anh; cung cap thong tin, tai lieu can thiet cho vi'ec tiep nhan,
thul9vuviéc.
,
CO thai di) thing nue, ton trong clang clan, tang nghe, tiep nhan dan khieu- rip), to cao,
kien nghi, phan anh hoc ghi chap day dü, chinh xac thi dung ma ngued den khieu n?i, t6 cao,
kien nghj, phan anh trinh bay.
Giai thich, hixerng clan cho ngueri den khieu nai, t6 cao, kien nghj, phan art chap hart
chi' throng, duang 161, chinh sach,, phap luat, ket luan, guy& dinh ,giai guy& dA c6 hieu lye
phap luat &la co quan co than) quyen; huang clan ngueri khieu nai, to cao, kien nghj, than anh
den dung co quan hoac nguai co tharn quyen giài quyet.
Tivc tiep xir 19 hoth phan loai, chuyen don, trinh nguai. c6 tham quyen xi"'19 khieu
nai, t6 con, kien nghj, phan anh; thong bao ket qua xir 19 khieu nai, to cao, kith nghj, than anh
cho cong dan.
Yeu cau ngtrai vi
nOi quy noi tiep cong dan chArn dtirt hart vi vi pham; trong
truong hap cAn thiet, lAp bien ban ye viec vi pham va yeu eau co quan chac nang xir 19 theo
quy dinh dia pilaf) luat.
Dieu 9. Nhiing trurrng hcrp dur tir chi tieRcong din
Ngueri tiep c8ng dan &rot tlr choi tiep ngueri den ncri tiep clang dan trong cac trtrerng hap
sau day:
Ngueri trong tinh Pang say do ding chat kich thich, ngueri mac benh tam than both
mOt benh khac lam mat kha nang nhan that hoc kha 'fang dieu khien hart vi cUa minh;
Ngtrai ce hanh vi de doa, xth pham co'quan, to chirc, don vj, ngueri tiep ding clan,
nguai thi hart cong vu hoac co hart vi lchac vi pham ni quy nai tiep cong clan;
Ngueri khieu, nai, to ,cao ye vii viec da giai quyet dong chinh sach, phap luat, dugc co

quan nha mac c6 tham quyen kiem tra, rà soat, thong bao bang van ban vá da dugc ti6p, giai
thich, huang dan nhung van cô tinh khieu nai, to cao keo dai;
Nhfing twang hop khac theo quy dinh cUa phap luat.
Dieu 10. Try s& tip cong din ,
Try se tiep eking dan la nai de cong dan true tiep den khieu nai, to cao, kien nghj,
phan anh voi lanh dao Dung, Nha ntrac er,trung ucrng hoac lanh dao Wang, chinh quyen 0 dja .
phucrng; co dai dien coa met so co quan, to chac tai trung trcmg hoc dja phucmg tham gia tiep
ding dan thuong xuyen va la noi de lath ciao Dang, Nha mac 0 trung uong hoac dja phucmg
true tiep tiep con* dan trong nhang,truang hop can thiet.
Try ser tiep cling dan bao
Try ser tiep ding dan 0 trung trong;
Try so tiep ding clan 0 tinh, thanh phi) tivc ththc trung uang (sau day goi chung la
Try so tiep ding dan cap tinh);
Try ser tiep dog, dan a quân, huyen, thanh ph6, thi xA thuOc tinh (sau day goi chung
la Try sec tiep cong dan cap huyen).
11


a

true tiep quan 12 Try ser tip cong dan m6i
3. Ban tier, ding dan dugc thanh lap
cap; ph& hap ding dai dien co quan, to chirc hUu quan to chirc, thyc ,hien viec tiep ding dan
thugng xuyen tai Try se,tiep cong clan Ará thyc hien cac nhiem, vv, quyen han sau day:
TO chirc viec tip cong dan den khieu nai, tO cao, kien nghi, phan anh tai Try ser tier
ding dan;
Giai thich, hurt:mg dan
" ding dan thyc hien viec khieu nai, to cao, kien ngh1, phan anh
theo quy clinhuita phap luat;
Phan loai, xir 12 don khieu nai, to cao, kien ngh1, than anh dugc tiep nhan tai Try sig

tiep cong dan; thyc hien viec chuyen dun khieu nai, to cao, kien nghi, phan anh da dugc tiep
nhan nhung khong thuOc pham vi, trach nhiem xCr 12 cda ca quan, to chirc tham gia tiep clang
dan thuong xuyen tai Try,ser tip citing dan;
Theo dOi, don doc ca quan, to chim, don vi co tham quyen xU ly, tra Rn ye viec giai
quyet khieu nai, te cao, kin nghi, phan anh ma Ban tiep ding dan da chuyen den;
Tong hap tinh hinh, ket qua cong tac,tiep cong dan tai Try sig tiep &mg dan; bao cao
dinh va dOt xuat vOi ca quan, tO chirc co tham quyen.
4. Ca quart, t6 chirc tham gia tip ding clan tai Try so tiep ding dan cO trach nhiem cü
dai dien tham gia thyc hien viec tiep &Ong dan thuang xuyen de tiep nhan cac khiett nai, to
cao, kien nghi, phan anh ve nOi dung thuOc trach nhiem cüa ccr quan, tO chat minh tai Try ser
tiep cong dan.
5. Chinh phU quy dinh chi tit nhiem vy, quyen han, ccr cau to chire cUa az Ban tiep
cong dan; viec 1)6 tri ca ser vat chat aim Try sa tiep ding dan; quy che phoi hap hoat dOng tiep
cong dan tai Try sig tiep cong dan.
A
.
Dieu 13. T i p c8ng din t4i Try ser tie'p cong din chrhuy0
Try kr tiep, ding clan cap huyen dugc thanh lopa mOi huyen, quan, thi xa, thanh pito
thuOc tinh, la nai tiep cong dan den khieu nai, to cao, kien nghi, phan anh vOi Huyen ày, Quan
Thi Uy, Thanh Uy (sau day gyi chung la Huyen tly), HOi dong than dan, Uy ban nhan dan
cap huyen.
Ban tiep ding dan cap huyen do Uy ban nh'an dan cap huyen thanh
truc thuOc
Van . phOng HOi dOng nhan dan Ira Uy ban nhan dan cap huyen, do mOt Pho Chub Van phOng
phy trach, chiu trach nhiem tivc tiep quan lY Try kr tiep ding dan cap huyen.
Van phOng Huyen Oy, Uy ban kiem tra Huyen lay cO dai dien phoi lurp ding Ban tiep
cOng clan cap huyen thyc hien viec tiep ding dan thugng xuyen tai Try sig tiep cong dan cap
huyen.
Pham vi tiep nhan, xfr ly khieu nai, to cao, kien nghi, phan anh tai Try so: tiep cling
dan cap huyen dugc thyc hien theo quy dinh sau day:

Dai dien Van phOng Huyen fly tiep nhan, xir 12 kien nghi, than anh ye chfl trucrng,
throng 16i, chinh sach cfla Da'ng; tiep nhan, xir 12 khieu nai, to do ye ding tac xay Wing Dang
thuOc tham quyen cita Huyen fly;
Dai dien Uy ban Kiem tra Huyen fly tiep nhan, xir 12 kien nghi, phan anh nhang van
de lien quan den chirc nang, nhiem vu, quyen han cua Uy ban Kiem tra Dang cap huyen va
cap clued; tiep nhan, xir 12, khieu nai, to ea° ye flitting van de lien quan den ky luat Dang, pham
chat can b0, dang vien, ye sinh hoat trong nOi b0 to chic Dang thuOc tham quyen ern Uy ban
Kiem tra Huyen fly;
Ban tiep ding clan cap huyen tiep nhan, xir lY khieu nai, to cao, kin nghi, pit anh
ye cac nOi dung lien quan den viec thyc hien nhiem vu, quyen han citapim (long nhan clan cap
huyen; trach nhiem cfla Uy ban nhan dan, Chit tich fry ban nhan dan cap huyen, nhtmg van de
can bao cao Chit tich Uy ban, nhan dan cap huyen cho 9 kie'n chi ciao; ye chit trucmg, quyet
dinh cria Oy ban nhan dan cap huyen va cac khieu nai, to cao, kien nghi, phan anh khong
thuOc cac nOi dung quy dinh tai diem,a va diem b khoan nay.
,
5. Chn tich Uy ban nhan dan cap huyen tryc tiep tiep ding dan tai Try sig tiep ding clan
cap huyen it that 02 ngay trong 01, thang va thyc hien Viec tiep ding dan dOt xuat trong cac
truong hap quy dinh tai khoan 3 Dieu 18 dm Luat nay.
12


6. Chit tich Oy ban nhan dan cap huyen ban hanh Mei quy tip ding clan tai Try ser tiep
Meng clan cap huyen.
lieu 15. Vic tier, cling dan er xã, phutng, thl &An
, 1. Vic tiep ding clan ctia cap Ity, Bei deng nhan dan, Oy ban nhan dan xa, phuerng, thi
tran dugc thuc hien tai try sit Dy ban nhan dan xã, phuerng, thi tran (sau day ggi chung la Dy
ban nhan dan cap xd).
2. Chit tich fly ban nhan dan cap xa true tiep phy trach cling tac tiep clang dan a cap xa
va thuc hien cac nhi'em vi sau day:
Ban hanh nOi quy tiep cong dan;

Bo tri dia diem thuan lgi va cac dieu kin can thiet khac cho viec tiep c6ng clan tai
Try so Uy ban nhan dan cap xd;
Phan ding nguai tiep cong dan;
Truc tip help ding dan tai try sit t_'Jy ban nhan dan cap xd it nhat 01 ngdy trong 01
tuan va time hien viec del) ding dan dot xuat trong cac truerng hop quy dinh tai khoan 3 Dieu
18 cita Luatr nay;
d) PhOi hop chat che vori co quan, to chat, don vi cos lien quan tiep cong dan va xii19 vii
viec nhieu nguexi cang khieu nai, to cao, kien nghl, phan anh ye mot nOi dung; bao dam an
toan, trat ty cho hoat dOng tiep cong Man;
T8ng hop tinh hinh, kat qua cong tác nap cong dan, bao cao dinh k va clOt xuAt vOi
co quan, to chirc c6 tham quyen.
Su 29. Cu. ngutti (10 dit'n khitu nfl, tkcao, kin nghi, phãn Anh v mOt ned dung
Khi nhieu ngtrgi cimg khieu nai, to cao, kien nghl, phan anh ye mOr nOi dung tai nai tiêp
cong dan thi noted tiep cong clan yeu cau nhitng nguai nay phai cir dai dien de trinh bay nOi
dung khieu nai, tO cao, kien nghi, phan doh vói ngueri tiep cong clan (sau day ggi chung la
ngueri dai dien). Nguai dai dien phai la ngueri khiemnai, nguai to cao, nguei kien nghj, ngueri
phan anh., Viec cCr ngueri dai dien phai the hien bang van ban c6 chit k9 cUa tat cà nhang
ngtthi khieu nai, to cao, kien nght, phan anh.
Tnxemg hop c6 tic nam den mueri ngueri thi cir met hoac hai ngtrai dai dien; truerng hop
c6 tren mugi nguoi thi c6 the cir them nguai dai dien, nhtmg khong qua nam nguai. Nguiti
dai dien phai chiu trach nhiem truerc phap luat ye tinh hop phap coa viec dai dien va van ban
cir nguoi dai diem
4. Luat Ithieu nai
Dieu 2. Giii thich dr ngii
Trong Luat nay cac tic ngir dueri day dugc hieu nhu sau:
1. Khieu nai la,viec ding dan, ca quan, to chirc hoac can be, cong chi:re theo thittyc do
Luat nay guy dinh dê nght co quan, to chirc, cá nhan c6 tham quyen xem xet lai quyet dinh
hanh chinh, bath vi hanh chinh dm co quan hanh chinh Mt& nuerc, cOa ngugi ce tham quyen
trong, ccr quan hanh chinh nha nuOc hoac quyet dinh k9 Mat can b0, cong chat khi c6 can dr
cho rang quyet dinh hoac bath vi do la trait phap luat, xam pham quyen, lgi ich him phap caa

minh.
, 2. Ngueri khieu nai la c8ng clan, co quan, tO chat hoac can b0, cong chat thtrc hien
quyen khieu nai. ,
3. Rot khieu nai Id vie'c ngtigi khieu nai de nghl co quan, to chirc, ca nhan co tham
quyen cham dirt khieu nai cUa minh.
4. Cu quan, to chirc cO quyen khieu nai la co quan nha nunc, to chirc chinh trj, to chat
chinh tri - xa hei, t6' chat xà hei, to chirc xd het - nghe nghiep, to chirc kinh t6, don vi vO
trang nhan dan.
5. Ngueri hi khi'eu nai la co quan hanh chinh nha nuerc hoac ngueri c6 tham quyen trong
co quan hanh chinh nha nuerc co quyet dinh hanh chinh, hanh vi hanh chinh bi khieu nai; co
quan, to chirc, cá nhan c6 tham quyen co quyet dinh Ic9 lust can b0, c8ng chat bi khieu nai. '
13


, 6. Ngued giai quyet khieu nai la co quan, te chirc, ca nhan c6 tham quyen giai quyer
khieu nai.
7. Ngueyi co quyen, nghia vu lien quan la cá nhan, co quan, to chile thong phai‘la nguai
khieu nai, ngued bi khieu nai nhtmg viec giai quyet khieu nai ce lien quan den quyen, nghia
vu cña ho.
, 8. Quyet dinh hanh chinh IA van ban do co quan hanh chinh nha nuarc hoac ngtred c6
tham quye'n trong co quan hanh chinh nha nu& ban hanh de quyet dinh ye met van de cu the
trong hog &Ong quart 19 hanh chinh nha nuot dirge áp dong met Ian doi ATM met hoac met so
di tugng cu the.
'
Hanh vi hanh chinh la hanh vi dm co quan hanh chinh nha nuot, cña nguai CO that'll
ding Ito
quyen trong co quan hanh chinh nha nu& thut hi'en hoac kitting thuc hien nhiem
theo quy dinh elm pith)) lust.
Quyet dinh k9 luat la quyet dinh bang van ban dm ngued dung dau co quan, t6 eh&
áp dung met trong cac hinh thirci4 lust del ved can be, cling chirc thuec quyen quan 19 dm

minh theo quy dinh eUa phap luSt ve can 1)6, cong chat. ,
Giai quyet khieu nai la viec tho 19, xac minh, ket luan va ra quyet dinh giai guy&
khieu nai.
Dieu 6. Cac hanh vi bi nghiem am
Can trer, gay phien ha cho ngued thuc hien quy'en khieu nai; de doa, tra thü, trit dap
ngueri khieu nai.
Thieu oath nhiem trong viec giai quyet khieu nai; thong giai guy& khieu nai; lam sai
lech thong tin, tai lieu, he so vv vie khieu nai; co 9giài guy& khieu nai trai phap luot.
Ra quyet dinh giai quyet khieu nai thong bang hinh thirc quyet dinh.
Bao che cho ngued bi khieu nai, can thiep trai phap luat vao viec giai quyet khieu nai.
Co tinh khieu nai sal su that.
Kich &Mg, xái gipc, cueng op, cly dO, mua chi*, 101 keo nguei khac top trung dong
ngueri khieu nai, gay MI an, ninh, tat tv cong Ong. ,
Lei dung viec khieu nai de tuyen truyen ch6ng Nba ntrec, xam pham lgi ich cita Nha
mere; xuyen tac, vu khong, de Oa, xüc pham uy tin, danh d‘r caa ca quan, to chat, ngueri co
trach nhiem giai quyet khie'u nai, ngued thi hanh nhiem vu, ding vu kha.c.
Vi pham quy che tiep ding dan.
Vi pham cac quy dinh khaz cüa phap luSt ye khieu nai va giai quyet khieu nai.
Dien 7. Trinh ti.r khieu nai
Khi CO can cIt cho rang quyet dinh hanh chinh, hanh vi hanh chinh la trai phap lust,
xam pham true tiep den,quyen, lei ich hop phap elm minh thi ngueri khieu nai khieu nai lan
dau den ngued da ra quyet dinh hanh chinh hoac ca quan c6 ngued ce hanh vi hanh chinh hoac
kheri kien NT an hanh chinh tai Tea an theo quy dinh cua Luat to tong hanh chinh
Trueng hop nguati khieu nai khong (long 9 ved quyet dinh giài quyet khieu nai Ian dau
hoac qua theri ban quy dinh ma khieu nai thong dugc giai‘quyet thi c6 quyen khieu nai Ian hai
den TIM trueng cap trek) trot tiep elm ngueri c6 tham quyen giai quyet khieu nai Ian dau hoac
khed ki'en \Ty an hanh chinh tai TOa an theo guy dinh etia Luat to tung hanh chinh:
Truang hop ngtrei khieu nai ,khong dong 9 voi quyet dinh giai quyet khieu nai lAn hai
hulk het then han quy dinh ma khieu nai thông dirge giài quyet thi co quyen khei kien vuan
hanh chinh,tai TOa an,theo quy dinh elm Luat to tung hanh chinh.

Doi yeti quyet dinh hanh chinh, hanh vi hanh chinh elm BO trig:mg, Thu truerng co
quan ngang Be, Thu trueng co quan thuec Chinh phO (sau day gui chung la BO truerng) thi
ngued khieu nai khieu nai den BO truang hoac khai kin AT an hanh chinh tai Tea an theo quy
dinh cna Lust to tung hanh chinh.
Truerng her ngutri khieu nai khong &Mg 9 vari quyet dinh giai quyet khieu nai dm Be
twang hoac qua tiled han quy dinh ma khieu nai thong dugc giai quyet thi cO quyen kheri kin
vu an hanh chinh tai Toa an theo quy dinh caa Lust to tung hanh chinh.
14


3. DM vi quyet dinh hanh chinh, hanh vi hanh chinh cria Chit tich Oy ban nhan dan
tinh, thanh OM true thuOc trung trang (sau day goi chung la cap tinh) thi nguai khieu nai
khiau nai Ian dau den ChO tich Uy ban than elan cap tinh hoac khed kin Yu an hanh chinh tai
Tea an theo quy dinh cüa Lust to tung hanh chinh.
Truang hap ngtrai khieu nai khong thing vai guy& dinh giai quyet khiel u nai Ian au
dm Cho tich Uy ban nhan dan cap finh hoac het then han quy dinh ma khieu nai thong dirge
giai quyet thi c6 quyen khieu nai Ian hai den BO truangr quan ly nganh, l'inh vtrc hoac khai
kien vu an hanh chinh tai Tea an theo quy dinh &la Lust to twig hanh chinh.
Truang hap ngtrai khieu nai thong d8ng vOi quyet dinh giai quyet lam hai cria 13(5twang hoac het then han quy dinh ma khieu nai khong dugc giai quyet thi co quyen kheri kien
vu an hanh chinh ti TM an theo quy dinh cria Lust to fling hanh chinh.
Dieu 8. Hinh that khieu nai
1. Vi'ec khieu nai duge flux hien bang don khieu nai hoc khieu nai true tiep.
2. Truang hap khieu nai &rot thuc hien bang don thi trong don khieu nai phai,ghi rO
ngay, thang, nam khieu nai; ten, dia chi dm nguai khieu nai; ten, dia chi dm ca quan,, to chirc,
cá nhan bi khieu nai; nOi dung, ly do khieu nai; tai lieu lien quan den nOi dung khieu nai va
yeu eau giai quyet cOa ngueri khieu nai. Dan khieu nai phai do nguoi khieu nai k9 ten hoac
diem chi.
3. True-ng herp nguth khieu nai den khieu nai truc tie() thi ngtrai tiap nhan khieu nai
huOng an ngueri khieu nai viet ,don khieu nai hoc nguai tiep nhan khieu nai ghi lai viec
khieu nai bang van ban va you eau ngtrOi khieu nai ky hoac diem chi xac nhan vao van ban,

trong do ghi rO nOi dung theo quy dinh tai khoan 2,Dieu nay.
4. Truerng hop nhieu nguth cang khieu nai ye mOt,nOi dung thi thue hien nhu sau:
, a) Truerng hap nhieu nguti den khieu nai true tiep thi ca quan c6 tham quyen to chirc
tiep va huerng dan ngtrai khieu nai cir dai din de trinh bay nOi dung khieu nai; ngtrai tip
nhan khieu nai ghi lai viec,khiemnai bang van ban, ,trong dO ghi re- nOi dung theo quy dinh tai
khoan 2 Dieu nay. Viec tiep nhieu nguai cling khieu nai thtm hien theo quy dinh tai Chuang
V ceia Lust nay;
Twang hap nhieu ngtroi khieu nai bang dan thi trong don phai ghi ro' nOi dung quy
dinh tai khoan 2 Dieumay, c6 chit kycM nhilmg ngued khi8u nai va phai eir nguai dai din de
trinh bay thi ea yeu can cim ngtrai,giai quy8t khi8u nai;
Chinh phü quy dinh chi tiet khoan nay.
5. Truang hem khieu nai duce thnt hien th6ng qua ngtrai dai din thi ngtrai dai dien
phai la mOt trong nhang nguth khieu nai, c6 giay ter chirng minh tinh hap pita') elm viec dai
din va thuc hie'n khieu nai theo quy dinh cM Luat nay.
Dieu 9. Thai hi?ti khieu nai
Theri hieu khieu nai la 90 ngdy, ke tit ngdy nhan duct quyet dinh hanh chinh hoc bit
duvc quyet dinh hanh chinh, ,hanh vi hanh chinh.
Truemg hap ngueri khieu nai khong flute hien duge quyen khi8u nai theo dung then hieu
vi Om dau, thien tai, dich hea, di ding tac, hoc tap ô nai xa hoac vi nhUng tr& ngai khach quan
khac thi then gian c6 tra ngai do khong tinh \Tao then hieu khieu nai.
Dieu 10. Rat khieu nyi
Ngtrai khieu nai c6 the riit khieu nai tai bat dr thai diem nao trong qua trinh khieu nai
va giai quyet khieu nai; viec riff khieu nai phai dugc thuc hien bang (km c6 chi( kY hoac diem
chi cna ngtrai khieu nai; don xin rot khieu nai phai gin den ngueri c6 tham quyen giai quyet
khieu nai.
Ngueri c6 tharn quyen giai quyet khieu nai thi nhan dugc dan xin rot khieu nai thi dinh
chi yiec giai quyet va thong bao bang van ban cho npreri khieu nai ye viec dinh chi giai guy& '
khieu nai.
Ditt! 11. Cac khieu nyi không dime thy 1Y giii quy'et
Khieu nai thuOc mOt trong cab twang hap sau day khong dirge thy ly giài quyet:

15


Quyet dinh hanh chinh, hanh vi hanh chinh trong nOi bO ca quan nha nuerc de chi ciao,
t6,chirc thuc hien nhiem vu, ding vu; quyet dinh hanh chinh, hanh vi hanh chinh trong chi dao
diet' hanh cfia ccx quan hanh chinh cap ten vai ca quan hanh chinh cap dueri; quyet dinh hanh
chinh c6 chth dung the quy pham pita') Mat do co quan, to chirc, cá nhan cO tham quyen ban
hanh theo trinh ty, tint' tuc cOa phi) luat ye ban hanh van ban quy pham phap luat; quyet dinh
hanh chinh, hanh vi bath chinh thuOc pham vi bi mot nha nuerc trong cac linh vuc quoc
phOng, an ninh, ngoai giao theo dart mpc do Chinh phit quy dinh;
Quyet dinh hanh chinh, hanh vi hart chinh bi khieu nai Hieing lien quan true tiep den
quyen, loi ich hop .phap cita ngueri khieu nai;
Nguai khieu nai khong cO nang lye hanh vi clan su day dà ma thong co nguai dai
din hop phap;
Nguai dai dien khong hgp phap tfurc hien khieu nai;
Dan khieu nai thong c6 cha ky hoac diem chi cila ngueri khieu nai;
Thai hieu, Mai han khieu nai da het ma thong cO 19 do chinh dang;
Khieu nai da có quyet dinh giai quyet khieu nai lan,hai;
Co van ban thong bao dinh chi viec giai quyet khieu nai ma sail 30 ngay ngtroi khieu
nai khong tiep tne,khieu nai;
,
Viec khiêu nai da dugc Teia an thy ly hoac da dugc giai quyet bang ban an, quyet
dinh tha Toa an, tit quyet dinh dinh chi giai quyet \To an hanh chinh tha T6a an.
Dieu 12. Quyen, nghia va elm ngtriri khieu nal
1. Ngueri khieu nai có cac quyen sau day:
Ty minh khieu nai.
Tnrang hop ngtrai khieu nai la ngued chin thanh nien,,ngueri mat nang lye hanh vi dan
su thi nguari dai dien theo phap luat cua ho thuc hien viec khieu nai.
Truang hop ngueri khieu, nai Om dau, gia yeu, car nhugc diem ye the chat hoac vi do
khach quan khac ma thong the tu minh khieu nai thi dugc Ay quyen cho cha, me, vg, chong,

anh, chi, em ruOt,,con da thanh nien hoac ngtrai khac c6 nang lye hanh vi dan sy day dia de
thpc hien viec khieu nai;
Nher luat su tu van ye phap luat hoac ày quyen cho luat su khieu nai de bao ve quyen,
lgi ich hop phap tha minh.
Truerng hgp ngtrai khieu nail la ng,trai dugc try ginp phap 19 theo quy dinh tha phap luat
thi dugc nher trg ginp vien phap 19 tu van ve phap luat hoc ay quyen cho try ginp vien phap
19 khieu nai de bao v quyen, lgi ich hgp phap cila minh;
Tham gia doi thoai hoac ay quyen cho nguen dai din hop phap tham gia doi thoai;
Dugc biet, doe, sao chop, sao chep tai lieu, chimg dr do ngtrai giai quyet khieu nai
thu thap de giai quyet khieu nai, tit: thong tin, tai lieu thuec bi mat nha nuerc;
d) Yeu cau cá nhan, ca quan, tO chire cO lien quan dang luu gilt, quan 19 th6ng tin, tai
lieu lien quan tad nOi dung khieu nai cung cap thong tin, tai lieu do cho minh trong Med han
07 ngay, ke t& ngay cO yeu cau de giao nOp cho ngtreri giai quyet khieu nai, tit thong tin, tai
lieu thuOc bi mat nha twat;
Duct yeu cau ngtrai giai guy& khieu nai áp dung cac bien phap than cap de ngan
chan halt qua cc') the xay ra do viec thi hanh quyet dinh hanh chinh bi khieu nai;
Dua ra chimg cü ye viec khieu nai vã giai trinh 9 ki'en càa minh ve chi:mg dr de;
,
Nhan van ban tra lai ye viec thu 19 giai quyet khieu nai, than quyet dinh giai quyet
khieu nal;
Duct khoi phpc quyen, lgi ich hop phap da bi xam pham; dugc b6i thuemg thief hai
theo quy dinh tha . phap luat;
k) Khieu nai Ian hai hoac kheri kin vu an hanh chinh tai To& an theo quy dinh tha Luat
to tang hanh chinh;
1) Rat khieu nai.
2. Ngueri khieu nai c6 cac nghia va sau day:
a) Khieu nai den Wing ngtrai co tham quyen giài quyet;
16

viec, dua ra chlmg cü v tinh dfing clan, hop ly cUa viec
Trinh bay trung thuc
khieu nai; cung cap thong tin, tai lieu lien quan cho ngueri gidi quyet khieu nai; chiu trach
nhiem truck phap luat ye noi dung trinh bay va viec cung cap thong tin, tai 1iu do;
Chap hanh quyet dinh hanh chinh, hanh vi bath chinh ma minh khieu nai trong theri
gian khieu nai, tit trueng hcrp quyet dinh, hanh vi do 61 tam dinh chi thi hanh theo quy dinh
tai Dieu 35 cUa Luat nay;
Chap hanh nghiem chinh quyet dinh giài quyet khieu nai da c6 hieu lye phap luat.
3. Nguai khieu nai dux hien cac quyen va nghia vu khac theo quy dinh cUa phap luat.
Dieu 14. Quyen, nghia,vy cua nguiri giai quyet khieu nai Ian (tau
1. Ngueri,giai guy& khieu nai lan dau co cac quyen sau day:
Yeu cau nguei khieu nai, ca quan, to chirc, cá nhan co lien quan cung cap thong tin,
tai lieu, chimg cfr trong theri han 07 ngay, kê tit ngay CO you eau de lam co se: giai guy& khieu
nai;
Quyet dinh ap dung, hay be) hien phap khan
' cap theo quy dinh tai Dieu 35 dm Lula
nay.
2. Ngueri giài quyet kluett nai Ian dau c6 cac nghia vu sau day:
Tiep nhan khieu nai va thong bao bang van ban cho nguai khieu nai, co quan, to
chirc, cá than do tham quyen chuyen khieu nal den Nà co quan thanh tra nha ntram cling cap ye
viec thy ly giai quyet khieu nai doi vei quyet dinh hanh chinh, hanh vi hanh chinh bi khieu
nai;
Giai quyet khieu nai doi \red guy& dinh hanh chinh, hanh vi hanh chinh khi ngtrai
khieu nai yeu eau; ,
C) TO chirc del thoai \Teri ngtrai khieu nai, ngueri bi khieu nai va co quan, te chIrc, cá
than co lien quan;
d) Giti quyet dinh giai quyet khieu nai cho ngueri khieu nai va chin trach nhiem truorcphap luat v viec giài guy& khieu nai cOa minh; truong hyp khieu nai do co quan, to chirc, ca
nhan CO tham quyen chuyen den thi phai thong bao ket qua giai quyet khieu nai cho co: quan,
to chile, ca than de theo quy dinh wa phap luat;
d) Cung cap thong tin, tai lieu, Chung dr hen quan den noi dung khieu nai khi ngueri

khieu nai y8u cau;, cung cap he so giai guy& khieu nai khi nguai giài quyet khieu nai Ian hai
hoac TOa an you cau.
3. Ngtroi giài quyet khieu nai Ian (Ian giai guy& bei thuemg, bei hoan thiet hai do guy&
dinh hanh chinh, hanh vi hanh chinh gay ra theo quy dinh Cua phap luat ye trach nhiem bei
thuerng cua Nha nuerc.
4. Nguai giai quyet khieu nai lam dau thuc hien cac quyen, nghia vii khac theo quy dinh
cua phap luat.
Dieu 15. Quytn, nghia vy cua ngtriri giai quyet khieu nai Ian hai
1. Ngueri, giat quyet khieu nai lan hai Co cac quyen sau day: ,
Yeu cau ngueri khieu nai, ngueri bi khieu nai, co quan,, to chuc, ca nhan c6 lien quan
cung cap thong tin, tai lieu, chimg cir trong filed han 07 ngay, ke tit ngay CO yeu cau de lam co
sit giai quyet khieu nai;
Quyet dinh áp dung, hay bo hien phap khan cAp theo quy dinh tai Dieu 35 ctim Luat
nay;
Trieu tap co quan, to chat, ca nhan có lien quan tham gia doi thoqi;
Trung cau giam ,dinh;
d) Tham khao 2 kien cüa HOi dong tu van khi /cat thay can thiet.
2. Nguai giai guy& khitu nai lam hai co cac nghia vti sau tday:
Tiep nhan, thy ly, lap ho so vu viec khieu nai thuOc tham quyen giai quyet;
Kiem tra, xac minh nOi dung khieu nai;
TO chile doi thoai vei nguai khieu nai, nguei bi khieu fiat va co quan, to chdc, ca
than c6 lien quan;
Ra quyet di/1h giai quyet khieu nai va c8ng bo quyet dinh giai quyet khieu nai;
17


d) Cung cap thong tin, tai lieu, lien quan den nOi dung khieu nai khi nguei khieu nai,
ngtrei bi khieu nai hoac Tea an yeu cau.
Ngutri giai quy8t khieu nai Ian hai thtrc hien cac quyen, nghia Nip kit theo quy dinh
cna phap luat.

Dieu 16. Quyen, nghia vu cila luYt sir, try,gitip yien pilaf) ly
1. Lust six, try gitip vien phap 19 CO CC quyen sau day:
Tham gia vac) qua trinh giai quyet khieu nai theo de nghi cOa ngueri khieu nai;
Thtrc hien cac quyen, nghia vu cUa ngtrei khieu nai khi dugc fy quyen;
Xac minh, thu thop chimg Cu c6 lien quan den noi dung khieu nai theo yeu câu dm
nguei khieu nai va cung cap chimg cir cho nguei giai quyet khieu nai;
Nghien cthi he so \Ty vi8'c, sao chum sao chep tai lieu, chimg dr co lien quan d8n nOi
dung khieu nai de bao ve quyen, Igi ich hgp phap elm nguoi khieu nai, tit thong tin, tai lieu
thuOc bi mat nha mite.
2. that six, try giup vien phap 19 tham gia giai guy& khi'eu nai co nghia vy sau day:
Xuat trinh, the luat six,, the try ginp vien phap 19 va quyet dinh phan ding try gin()
phap 19, giay yeu cau giitp de ye phap lust hoc giay Ay quyen cna nguei khieu nai;
Thtic hien dung n'Oi dung, pham vi ma nguai khieu nai da Uy quyen.
3. Luat six, try giiip vien phap 19 thgc hien cac quyen, nghia vti khac theo quy dinh elm
phap luat.
Dieu 17. Thim quyen cua Chti tich ty ban nhfin dfin xi, phuirng, thi trAn ya Thu
trifling co quanthuc 14 ban nhfin dfin huyen, quYn, thi xi, thanh ph6 thui)c tinh
Chi) tich Cy ban nhan dan xa, phuang, thi tran (sau day gei chung la cap xa); ThO
trueng co quail thuOc fly ban than dan huyen, quan, thi xa, thanh phi) true thuOc tinh (sau day
gei chung la cap huyen) co tham quyen giai quyet khieu nai Ian dau doi vei quyet dinh hanh
chinh, hanh vi hanh chinh cIta minh, elm nguai co trach nhiem do minh quan 19 true tiep.
Dieu 18. Them %igen ctia Chu tich ty ban nhfin dfin cAp huyen
Giai quyet khieu nai lan dau den vei quyet dinh hanh chinh, hanh vi hanh chinh cila
minh.
Giai quyet khieu nai Ian hai doi veri quyet dinh hanh chinh, hanh vi hanh chinh elm
Chi) tich,Cy ban nhan clan cap xa,, Thil trueng co quan thuOc Cy ban nhan clan cap huyen da
giai quyet la'n, dau nhtmg COn khieu nai hoc khieu nai Ian dau da het thai han nhung chua
duet giai quyet.
Dieu 25. Tham quyen cüa Chanh thanh tra cac cap ,
,

Gap tha trueng co quan quan 19 nha ntrec cling cap tien hanh kiem tra, xac minh, ket
luan, kien nghi viec giai quyet khi'eu nai thuOc tham quyen cIta thIt truang co quan guar) 19
nha nu& ding cap khi dugc giao.
Gitip trio truerng co quan quan 19 nha nuec clang cap theo del, kiem tra, don doc cac
co quan thuec quyen (Juan 19 true tiep elm thIt trueng trong viec tiep cling dan, giai quyet
khieu nai, thi hanh quyet dinh giai quyet khieu nai co hieu,ltre phap luat.
Truing hgp Oat hien hanh vi vi pham phap lust ye khieu nai gay thi8t hai den lgi ich
cIta Nha nuot, quyen, lgi ich hop phap elm cong, clan, co quan, to chirc thi kith nghi gni
tnxeng,co quan pan 19 nha nthec clang cap hoc kien nghi ngtrei ce tham quyen ap dung hien
phap can thiet de cham dirt vi pham, xem xet trach nhiem, xe 19 doi vài ngtreri vi pham.
Dieu 27. Thy ly giii quyet, khieu nyi
Trong thei ban 10 ngay, k'e tü ngay nhon dirge khieu nai thuec tham tquy8n ma khong
thuOc met trong the, trueng, hgp dirge quy clinh tai Dieu 11 dm Luat nay, nguei co tham
quyen giai quyet khieu nai Ian dan phai thy 19 giai quyet; thong bao bang van ban cho nguei
khieu nai, co quan, to,chat, cá nhan eel tham quyen chuyen khieu nai den va co quan thanh tra
nha nuatc ding cap biet, twang hop killing thy 19 giai quyet thi phai neu re 19 do.

18


Dieu 28. Thai hn giäi quyet khieu ni In dAu
Thai halt giai quyet khieu nai lan clau khong qua 30 ngdy, k8 tir ngdy dui 1; dai yeti try
viec pi-tire tap thi then han giai guy& c6 the keo dai hcm nhtmg khong qua 45 ngay, ke tir ngay'
thu 19.
O vang sau, vong xa di lai khe khan thi then han giai quyet khi'eu nai khong qua 45
ngdy, k tir ngay thy 19; dkvai vu viec phirc tap thi thai han giai guy& cei the Ice° dai han
nhtmg khang qua 60 ngdy, ke t& ngay thi 19.
Dieu 29. ?Cie minh n0i dung khieu ni
1. Trong thai han quy dinh tai Dieu 28 caa Luat nay, ngueri co than) quyen giai guy&
khieu nai fan dau ce tract) nhiem sau day:

Kiem tra lai quyet dinh hanh chinh, hanh vi hanh chinh cüa minh, cüa ngued c6 trach
nhiem do minh quan 19 true tip, nu khieu nai dang thi ra guy& dinh giai quyet khieu nai
ngay;
Tnremg hop chua c6 co so ket luan nai dung khieu nai thi tu minh tien hanh xac
minh, ket luan nei dung khieu nai hoc giao co quan thanh tra nha nu& ding cap hoc co
quan, to chirc, cá nhan,m5 trach nhiem (sau day ,gai chung la ngueri CO trach nhiem xac minh)
xac minh Mei dung khieu nai, kien nghi giai quyet khi'eu
2. Vic xac minh phai bao dam khach quan, chinh xac, kip theri thong qua cac hinh thirc
sau day: ,
Kiem tra, xac minh tivc tiep tai dia diem ph& sinh khieu nai;
Kiem tra, xac minh thong qua cac tai lieu, chimg dr ma nguai khieu nai, nguai bi
khieu nai, ca quan, to chirc, ca nhan co lien quan cung cap;
C) Cac hinh thirc khde theo quy dinh caa phap,luat.
3. Ngueri,c6 trach nhiem the minh co cac 9uyen, nghia vi sau day:
You eau ngued khieu nai, ngueri bi khieu nai, ca quan, to chüc, ca nhan CO lien quan
cung cap thong, tin, tai lieu va chimg CU ye Mai dung khieu nai;
Yeu eau nguai khieu nai, ngued bi khieu nai, ca quan, to chirc, ca nhan co lien quan
giai trinh bang van ban ve nai dung lien quan khieu nai;
Trieu tap nguai khieu nai, ngtrai bi khie'u nai, ca quan, tO chirc, ca nhan CO lien quan;
Tnmg Mau giant dinh;
d) Tien hanhpac bien phap kiem tra, xac minh khae theo quy dinh cUa phap luat;
Bao cao ket qua xac minh va chiu trach nhiem truerc phap luat ye ket qua the mitt.
4. Bao cao ket qua xac minh gem cac nai dung sau day:
Doi tuang xac minh;
Thai gian den hanh xac minh;
Ngueri tien hanh xac minh;
Ni dung xac minh;
d) Ket qua xac minh;
Ket luan tra kien nghi Mai dung giai quyet khieu nai.
Dieu 30. TO chat did thoai

I. Trong qua trinh giai quyet khieu nai tan clau, nu yeu cau cua nguai khieu nai va kat,
qua xac minh nai dung khieu nai cOn khac nhau thi ngtreri giai quyet khieu nal to chat dai
thogi ved ngtroi khieu nai, nguaibi khieu nai, nguai c6 quyen va nghia vu lien quan, co quan,
tO cherc, ca nhan CO lien quan de lam re Mai dung khieu nai, yeu cau Cua nguai khieu nai va
huemg giai quyet khieu nai; viec doi thoai phai tien hanh cong khai, dan chi).
Ngtred giai quyet khieu nai c6 trach nhiem thong bao bang van ban ved ngtred khieu
nai, ngueri bi khieu nai, ngtreri co quyemva nghiatru lien quan, co quan, t6 chire CO lien quan
Net then gian, dia diem, nai dung viec doi thoai.
KM doi thoai, nsuoi giai quyet khieu nai phai neu re nai slung cAn dai thoai, ket qua
the minh nai dung khieu nai; nguai tham gia doi thoai c6 quyen trinh bay 9 kien, dua ra
chimg dr lien quan den khieu nai va yeti eau caa minh.
19


Vic doi thoai phai dirge lap thanh bien ban;bien ban phai ghi ro 2 kien eUa nhang
nguat tham gia, ket qua doi thoai, cO,chir kyr, hoac diem chi dia nguai tham gia; truang hap
ngueri tham gia d6i thoai khong ky, diem chi the nhan thi phai ghi r6 1Y, do; bien ban nay duet
Itru vao ho,sa vy viec khieu nai.
Ket qua doi thoai la met trong cac can dr de giai quyet khieu
Dieu 33. Khieu nyi In hai hoc kited kien vy in hanh chink
I. Trong thai hart 30 ngay, ke tir ngdy het thin hart giai 9uyet khieu nai quy dinh tat
Dieu 28 cita Luat nay ma khieu nai Ian dau khong duet giai quyet hoac Ice tit ngay nhan duet
quyet dinh giai quyet khieu nai Ian dau ma nguat khieu nai, khong Sing thi c6 quyen khieu
nai den nguai cO tham quyen giai quyet khieu nai Ian hai; dOi yeti yang sau, yang xa di lai khO
khan thi tiled han co the keo dai han nhung thong qua 45 ngay.
Truang hap khieu nai Ian hai thi nguari khieu nai phai gUi dun kom theo quyet dinh giai
quyet khieu nai Mn dau, cac tai lieu c6 lien quan cho ngtrai cO tham quyen giai quyet khieu
nai Ian hai;
2. Het thin han giãi quyet khieu nai quy dinh tai Dieu 28 elm Lust nay ma khieu nai Ian
tau, khOng, dirge giai guy& ,hoc nguin

nai kh6ng (tong vai quyet dinh giai quyet
khieu nai Ian dau thi c6 quyen khai kien vu an hanh chinh tai Tea an theo quy dinh caa Idiot
to tyng hanh chinh.
Dieu 36. Thy 1ST giii quyet khieu nyi Ian hai
I. Trong that Ilan 10 ngdy, ke tir ngay nhan dugc dcm khieu nai thuec tham quyen giai
quyet eOa minh va 'thong thuec met trong can tnrang hap quy dinh tat Dieu 11 elm Luat nay,
nguai giai quyet khieu nai Ian hai phai thy ly giai, quyet va thong bao bang van ban cho nguiyi
khieu nai, co quan, to chUc, ca nhan c6 tham quyen da chuyen khieu nai den va ca quan thanh
tra nha nuac cling cap biet; truang hap kh6ng thy 1Y, giai quyet thi phai neu rô lY do. ,
2. Doi veri vv viec khieu nai phire tap, neu thay can thief, nguai giai quyet khieu nai lan
hai thanh lap HO cl6ng tu van de than khao kien giai quyet khieu nai.
Dieu 37. Th?ri hn giii quyet khan nyi Ian hai
Thai hen giai quyet khieu nai Ian hai thong qua 45 ngay, ke tir ngay thy ly; doi vai vy
viec phut tap thi then han giai quyet khieu nai c6 the Ice° dai han nhung khong qua 60 ngay,
ke tic ngay thy 1.
yang sau, vimg xa di lai kilo than thi the' han giai guy& khieu nai thong qua 60
ngay, ke tic ngay thy ly; doi vài vy viec phi:re tap thi then hen giai quyet khieu nai co the keo
dai han, nhung thong qua 70 ngay, ke tit ngay thy ly.
Dieu 44. Quyet dinh giai quyet khieu nyi có hien lilt phap IWO
I. Quyet dinh giai quyet khieu nai lan dau co hieu lye pile], luat sau 30 ngay, ke tir ngay
ban hanh ma ngtrai khieu nai thong khieu nai Ian hai; doi vat \rang sau, yang xa di lai kho
than thi that hen c6 the keo dai han nhtmg khong qua 45 ngay.
Quyet dinh giai quyet khieu nai Ian hai cO hieu lyc phap luat sau 30 ngay, ke tir ngay
ban hanh; doi vai yang sau, vimg xa di lai khO than thi thai hen c6 the keo dai han nhung
khOng qua 45 ngay.
Truang hap nguai khieu nal khong dang vai quyet dinh giai quyet khieu nai thi c6
quyen khai kin vy an hanh chinh tai Tea an theo quy dinh cUa Luat t6 tvng hanh chinh.
Quyet dinh giai quyetr khieu nai co hieu lye phap luat cO hieu lye thi hanh ngay.
Dieu 46. Thi hinh quyet dinh giai quyet khieu nyi cO hien lye phi!) ligt
1. Nosed giai quyet khieu nai trong pham vi nhiem vy, ,quyen han elm minh co trach

nhiem chi den ca quan, to chice, ca than thuec quyen,quan 1Y to chirc thi hanh quyet dinh gidi
quyet khieu, nai c6 hieu lye phap hut; truemg hop can thiet, yeu cau ca quan chirc nang c6
hien phap de bao dam viec thi hanh cac quyet dinh giai quyet khieu nai co hieu lye phap lust;
to chuc thi hanh hoac chn tri, phoi hap voi to chice, ca quan him quan thyc hien bin phap
nham khoi phpc quyen, 10 ich hap phap ctia nguai khieu flat; kien nghl ,ca quan, to chuc khacgiai quyet nhitng van de lien quan den viec thi hanh quyet dinh giai quyet khieu nai (nett c6).
20


, 2. Khi quyet dinh gidi quyet khieu ndi c6 hieu lye phap luat, ngutri khieu ndi, nguai co
,
quyen, nghia ytt lien quan co trach nhiem sau day:
Gang tac vei co quan, to chit; Ca nhan c6 tham quyen trong viec kited phvc quyen,
lgi ich hop phap cüa minh da bi quyet dinh hanh chinh, hanh vi hanh chinh trai phap luat xam
pham;
Chap hanh quyet dinh hanh chinh, hdnh vi hanh chinh b khieu ndi cid dugc co quan
ce) thAm quyen giài quyet ding than quyet dinh hanh chinh, hdnh vi hthh chinh de thing phap
luat;
Chap hdnh quyet dinh xir 19 dm co quan c6 thAm quyen de thi hanh quyet dinh giài
quyet khieu ndi CO hieu Ivy phap luat.
Trong phdm vi nhiem vv, suyen hdn cna minh, co quan, to chirc, Ca nhan c6,lien quan
CO trach nhiem chdp hanh cac quyet dinh hanh chinh dm, co quan CO tham quyen dê thi hanh
quyet, dinh giai quyet khieu ndi co hieu lye phap luat; phoi hop vidi ccr quan, to chirc, ca nhan
CO tham quyen trong vi'ec to chirc thi bath quyet dinh giài quyet khieu nai cO - hieu hic phap
luat khi dugc yeu can.
Chinh phit quy dinh chi tiet Dieu nay.
Lurk TO au
Dieu 2. Giai thich tir ngir
Trims Luat nay, cac tit nal': clued day dtrgc hieu nhu sau:
TO cao Id viec ding dan theo tha tvc do Luat thy quy dinh bao cho co quan, to chirc,
ca than CO tham quyen biet ye hdnh vi vi phdm phap luat dm bat Cu co quan, to chnc, ca than

nao gay thiet hdi hodc de Oa gdy thiet hai Igi ich CUa Nha nuerc, quyen, Igi ich hcrp .phap Cua
c6ng dan, co quan, to chirc.
TO cao -hanh vi vi phdm phap ludt coa can bO, cong chirc, vien chirc trong viec thvc
hien nhiem vi , cOng \Tv la viec cling dan bao cho co quan, to chnc, Ca nhan Co tham quyen
het ye hanh vi vi phdm phap ludt cua can bo, cong chirc, vien chat trong viec thvc hien
nhiem vv, clang vv.
16 cao hanh vi vi pliant phap luat ye quail 19 nha nuerc trong cac 11th vvc là yiec cling
dan bao cho co titian quan 19 nha nuOc CO th'Am quyen biet ye hanh vi vi phdm phap luat Cua
bat dr co quan, to chirc, Ca nhan ndo doi voi viec chap hanh quy dinh phap luat ye quart 19 nhd
nu& trong cac linh vvc.
Nguai to cao la ding dan thvc hien quyen to cao.
Ngtrai bi to cao là co quan, to chirc, ca nhan CO hanh vi bi t6 cao.
Ngueri giãi quy6t to cao Id co quan, to chile, ca than CO tham quyen giái guy& tO cao.
, 7. Giai quyet to cao la viec tiep nhan, xac minh, kat luan ye nOi dung t6 cao va viec xfr
19 to cao cna ngueri giái quyet to cao.
Dieu 4. Nguyen tic giii quyet te cao
Viec gidi quyet to cao phdi kip thai, chinh xac, khach quan, diang thAm quyen, trinh tv,
tint tvc và theri han theo quy dinh phap luat; bao dam an than cho nguai tO cao; bdo v quyen,
lgi ich hop phap cita nguoi bi to cao trong qua trinh giai quyet to cao.
Dieu 8. Nhitng hanh vi bi irghiem cAm
Gay kh6 than, phien hd doi yen viec thvc hien quyen to cao cUa ding dan.
Thieu trach nhiem trong viec giái quyet to cao.
Tiet 10 ho, ten, dia chi, but tich cUa nguai to cao vd nhimg thong tin khac c6 the lam
10 danh tinh cua ngueri to cao.
Lam sai lech ho so vv viec trong qua trinh giài (my& to' cao.
Kitting giai quyet hoac 65,9 gidi guy& tO cao trai phap luat; lgi dung chic tip, suyen
han trong viec, giai quyet to cao de thvc hien hanh vi trai phap luat, sach nhieu, gay phien hd
cho ngueri bi to cao.
Khong thirc hi'en hodc thvc hien killing dAy dU trach nhiem bdo ve nguai t6 cao.
Can trer, can thiep trai phap luat vdo vie giái quyet to cao.

Can tro viec thvc hien quyen tO cao; de doa, trd tha, ire dap, Vic pliant ngueri to cao.
21


Bao che,ngued bi to cao.
CO Y to cao sai sy that; kich dOng, cueing ep, dy dO, mua chthc nguai khac to car)
sai su that; mac) danh ngueri kirk de tO cao.
, 11. Mua chu0c, hen 10 nguiri giai quyet to' cao; de doa, tra thn, xUc pham nguai giai
quyet to cao.
Lgi dung viec tO cao de tuyen truyen chong Nha mak, xam phAm Igi ich cM Nha
nuac; xuyen tac, vu khOng, gay rin an ninh, trat tkr cong cOng, xoc pham danh du, nhan pham,
uy tin efia nguiri khac.
Dua tin sai sr that ye viec to cao va giai quyet, t6 cao.
Vi pham cac quy dinh khac cna phap luat ye tO cao vá giai quyet tO cao.
Dieu 9. Quyen va nghia vy cfia nguiri to cao
1. Ngueri to can có cac quyen sau day:
a) Gai don hoc trirc tiep to cao vai co quan, to duly, cá nhan c6 tha'm quyen theo quy
dinh cM phap Vat;
b) Dugc giü bi mat ho, ten, dia chi, bin tich,va cac thong tin cá nhan khac cüa minh;
c) Yeu cau ca quan, to chirc,,cd than c6 tham qUyen thong bao ye viec thy ly giai quyet
to cao, thong, bao chuyen vy viec to cao sang co quan c6 tharn quyen giai quyet, thong bao ket
qua giai quyet to cdo;
d) TO cao tiep khi có can cfr cho ran
' g viec giai guy& t6 cao cila co quan, to chirc, cá
than c6 tharn quyen khong dung phap luat hoc qua thin han quy dinh ma to cao kW:Mg dugc
giai quyet;
Yeu cdu ca quan, to chile, cá nhan có tham quyen bao ve khi bi de daa, tra thU, tra
dap;
e) Dugc khen thuang theo quy dinh cUa phap luat.
2. Ngueri to cao c6 cac nghia vy sau day:

Neu r6 ho, ten, dia chi cila mirth; ,
Trinh bay trung thyc ye nOi dung tO cao; cung cap th6ng tin, tai lieu lien quan den
dung t6 cao ma mirth có clugc;
Chiu trach nhiem truot phap Mot ye nOi dung to. can cüa minh;
Bei thuerng thi'et hai do hanh vi cô 2 t cao sai sty that cna minh gay ra.
Dieu 10. Quyen vã nghia vy,cita nguiri bi tO cao
1. Ngueri bi to cao c6 cac quyen sau day:
Dugc th6ng bao vemOi dung to cao;
Dim ra chang dr de chang minh nOi dung to cao là thong clang sty that;
Nhan thong bao kêt Wan nOi dung t6 cao;
Yeu cau ca quan, to chat, cá than c6 tharn quyen xir ly ngueri co y to cao sai six that,
ngtrai c6 giai guy& to cao trai phap luat;
4) Dugc khoi phyc quyen, lgi ich hop phap bi xarn pham, dugc xin
cai chinh ding
khai, dugc bi thuerng thiet hai do viec to cao, giai quyet to cao khong ding gay ra.
2. Nguiri bi to cao c6 cac nghia vy sau day:
Giai trinh bang va'n ban ye bath vi bi to cao; cung cap thong tin, tai lieu lien quan khi
co quan, to chile, cá nhan ca tham quyen yeu eau;
Chap hanh nghiem chinh quyet dinh xfr IY cila co quan, tO chire, cá than c6 tharn
"
quyen;
Ben thuemg, ben hoan thiet hai do hanh vi nal phap luat cM minh gay ra.
Dieu 11. Quyen vh nghia vy cüa ngtriri giai guy& t cao
1. Nguerk giai guy& to cao c6 thc. quyen sau day:
Yeu cau ngueri to cao cung cap thong tin, tai lieu lien quan den nOi dung to cao;
Yeu eau ngueri bi to cao giai trinh bang van ban ve hanh vi N to cao;
Yeu can ca quan, tO chirc, cá nhan cung cap thong tin; tai lieu lien quan den n'Oi dung
to cao;
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d) Tien hanh cac bin phap kiem tra, xac minh, thu thap chimg cli da giai quyet,te cdo
theo quy dinh cña pilaf) luat; ap dung cac bin phap theo tham quyen de ngan chlan, cham dirt
hanh vi vi pham phap luat;
Ket luan ve nOi dung to cao;
Quyet dinh xir 19 theo tham quyen hoc kien nghl co quan, to chirc, cá nhan c6 thar
Th
quyen xir 19 theo quy dinh ciia phap luat.
2. Ngueri giai guy& to cao co cac nghia vii sau day:
Bao dam khach quan, trung thvc, dung phap luat trong viec giai quyet to cao;
Ap dung cac Nth phap can thiet theo tham quyen balk yeu cau co quan chirc nang ap
dung the bien phap de baov ngtrai to cao, ngtrixi than thich cUa ngtrai to cao, ngueri cung cap
thong tin c6 lien quan den viec to cao;
c,) Khong tit 10 theng tin gay bat lcyi cho nguei bi te cao khi chua cia ket luan ye thi
dung to cao;
d) Chiu trach nhi'em truic phap luat ve viec giai quyet to cao;
d) Bei thuing, bei hoan thiet hai do hanh vi giai guy& t6 can trai the() luat ciia minh
gay ra.
Dieu 12. Nguyen tic xac dinh tham quytn
To cao hanh vi vi pham phap luat trong viec thvc hien nhiem vv, ding vu tha can be,
ding chirc, vien chirc do ngueri thing dau co quan, t6 chile c6 tham quyen quan 19 can b0,
ding chire, vien chirc de giai quyet.
T8 cao hanh vi vi pham phap luat trong viec tlurc hien thiem vu, c6ng vu cua ,ngueri
dirng dau, cap pho ciia ngueri dung dau co quan, t8 chire do nguoi dimg dau ca quan, to chirc
cap tren trvc tiep tha co quan, to chirc do giai quyet.
TO cao hanh vi vi pham phap 101 trong viec tlurc,hien nhiem \Tv, cong Nip cUa can b0,
c8ng chirc, vien chirc thuOc tham quy8n quan 19 cila nhieu ca quan, t6 chile do nguai thing
dau co quan, to chirc true tiep quail 19 can b0, ding chire, vien ehtic bi to cao phoi hop vai the
co quan, to chic c6 lien quan giai quyet.
TO cao hanh vi vi pham phap luat trong viec thuc hien nhiem vv, ding vu elm can b0,

along chirc, vien chirc c6 dau hie'u lei pham do ca quan tien hanh to tung giai quyet theo quy
dinh ciia phap luat ye tO twig hinh sty.
Diu 13. Tham quyen giãi quyet t6 cao hanh vi vi phm 014 Iut ciia can bo, cong
chat trong viec thyt hien nhiem vy, ding vy trong co' quan hanh chinh nhkniric
, 1. Chit tich Illy ban nhan dan xa, phixerng, thi tran (sau day goi chung a cap xa) co tham
quyen giai quyet to cao hanh vi vi pham phap hiat trong viec thut hien nhiem V , ding \RI cda
can b0, c6ng chile do minh quail 19 true tiep.
Chia tich Uy ban nhan dan qu'an, huyen, thi xa, thanh 016 thuOc tinh (sau day on
chung la cap huyen) c6 tham quyen giai quyet to cao hanh vi vi pham phap 141 trong viec
thuc hien nhiem vu, ding vu ciia Cho tich, Pho Chit tich Uy ban nhan dan cap xa, ngtrii dimg
dau, cap 016 cUa ngtrai dung dau co quan chuyen mon thuOc 1:Ty ban than dan cap huyen va
can bo, c8ng chirc do minh b8 nhie'm, quan 19 Out tie.p.
Ngtrai dimg dau co quan chuyen m6n thuOc Uy ban nhan dan tinh, thanh phe true
thuOc trung uang cO tham quyen gin( quyet,t6 cao hanh vi vi pham phap luat trOng viec thuc
hien nhiem vi, c8ng vu tha nguii ding clau, cap pho ena nguai thing dau ecr quan chuyen
mon true thuOc ca quan minh va can b0, cling chic do minh be) nhiem, quan 19 true tiep.
, 4. Chit tich Uy ban nhan dan tinh, thanh pho trvc thuOc trung wing (sau day gei chung
la cap tinh) c6 tit quyen giai quyet t6 cao hanh vi vi pham phap 141 trong viec thvc hien
nhiem vu, ding vv cUa chn tich, PhO cha tich Uy ban nhan dan cap huyen,, ngtrai dung dau,
cap ph6 cUa nguai dimg an ca quan chuyen m6n thuOc Uy ban than clan cap tinh va can b0,
ding chirc do minh bo nhiem, quan 19 trvc tiep.
5. Tong cpc truing, Cvc truing va cap tuong duang dugc phan cap quail 19 can be,
cling chirc c6 tham quyen giai guy& to cao hanh vi vi pham phap luat trong viec tlurc hien
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nhiem Aro, cong vu cUa ngueri dung dau, cap pho cCIa ngueri dang dau don vi thuOc T8ng coc,
Coc vã cap tucrng duong, can be, cong chgc do minh b6 nhiem, quan 19 nye tiep.
BO truemg, TIM trueng co quan ngang BO cO tham quyen gidi quyet tO cao, hanh vi vi
pham phap that trong viec thoc hien nhiem vv, ding vo cUa nguOi dung dau, cap ph6 cOa

ngixeri clang dau ca quan, dun vi thuec BO, thuOc co quan ngang Be va can b0, cong chirc do minh bo nhiem, quail 19 troc tiep.
Thii Wang Chinh phO CO tham quyen giai quyet to cao hanh vi vi pham phap luat
trong viec thoc hien nhiem vo, cong \To cila BO truemg, Thu truang, Thu trugng, Pith UM
twang co quan ngang BO, ThO truerng, PhO TIM awing co quan thuec Chinh phu, chu tich,
PhO Chu tich Oy ban nhan dan cap tinh va can b0, cOng chfrc do minh be nhiem, quan 19 troc
tiep.
A
Diu 18. Trinh tv giii quyet to ego
ViOc ,giai guy& to cao &roc thoc hien theo trinh to sau day:
Tiep nhan, )(ft 19 thong tin tO cao;
Xac minh nOi dung to cao;
Ket than nOi dung to cao;
Mr 19 to cao cria nguoi giai guy& to cao;
Cong khai ket luan nOi dung to cao, quyet dinh xir 19 hanh vi vi pham bj to cao.
Dieu 19.,Hinh that t6 cao
Viec to cao ducyc thoc hien bang don to cao hoac to cao troc tiep.
Truang hop tO cao dugc thoc hien bang clan thi trong don to cao phai ghi r6 ngay,
thang, nam to cap; hg, ten, dia chi ciia ngueri to cao; nOi dung tO cao. Dan to cao phai do
ngueri to cao k9 ten hoc diem chi. Twang hgp nhieu ngueri ding to cao bang don thi trong
don phai ghi r6 hg, ten, dia chi cda tang ngurri to cao,,cO cher k9 hoc diem chi dm nhang,
nguai to cao; ho, ten nguoi dai din cho nhung nguai to cao de phoi hop khi CO yeu cau cua
nguai giai quyet t8 cao.
Trueng hop nguai tO cao den t8 cao troc tiep thi ngueri tiep nhan huang clan
" ngtrai to
cao vik dun to cao,hoac ngugi tiep nhan ghi lai viec tO cao bang van ban Nã yeu eau nguai to
cao k9 ten hoac diem chi xac nhan vao van ban, trong do ghi rO nei dung theo quy dinh tai
khoan 2 Dieu nay. Truang,hgp nhieu ngueri den tO cao troc tiep thi ngueri tiep nhan htramg clan
ngueri to cao CCI dai din de trinh bay nOi dung to do.
Dieu 20. Tip nhOn, xii157 thong tin tO cat) ,
1. Khi nhan dugc to cao thi nguai giãi quyet tO cao CO trach nhiem phan loai va xfr 19

nhu sau:
Neu to cao thuOc tharn quyen giai guy& cfia minh thi trong thai han 10 ngay, ke tft
ngay nhan dugc don to cao, phai kiem tra, xac minh ho, ten, dia chi cga nguai to cao va quyet
dinh viec thu ly hoc khong thy 19 giai quyet to cao, d8ng thai th6ng bao cho ngueri t6 cao
biet 19 do viec khong tho 19, nen CO yeti can; truerng hop phai kiem tra, xac minh tai nhieu dia
diem thi tiled han kiem tra, xac minh cep the dai hem nhung khong qua 15 ngay;
Neu to cao khong thuoc tham quyen giai quyet cfa minh thi trong tiled Ilan 05 ngdy
lam viec, ke tir ngay nhan dugc don to cao, nguai tiep nhan phai chuyen don to cao cho ca
Tian, to chgc, cá nhan c6 tham equyen giái quyet va thong bao cho ngtrai t6 car), neu cep yeu
cau. Truing hop ngueri t6 cao den to cao troc tiep thi ngueri,tiep nhon to cao huomg dan nguoi
t8 cao den t8 cao vai,co quan, to chac, cá nhan c6 tham ,quyen giai quyet.
2. Nuei c6 tham quyen Wring thy ly giài quyet to cao trong cac truerng hop sau day: ,
TO car) rve vu viec cid dtroc nguai do giai quyet ma nguai tO cao khong cung cap
thong tin, tinh tietmari;
TO cao ye vo viec ma nOi dung vá nhOng thong tin nguai th cao cung cap khong c6
ca se de xac dinh nguai vi pham, hanh vi vi pham phap luat;
TO cao ye vo viec ma nguai c6 tham quyen giai guy& to cao khong dO dieu kin de
kiem tra, xac minh hanh vi vi pham phap luat, ngueri vi pham.
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; 3. Trong qua trinh tiep nhk, xi: 1' thong tin to cao, neu xet thay hanh vi bi to cao c6
dau hieu tOi pham thi co quan, to;chirc nhan duce to coo co trach nhiem chuyen ho so, tli lieu
va thilng thong tin ve vu viec to cao do cho co quan dieu tra hoc Vin kiem sat cO tham
quyen d'e xir l theo quy dinh cita;phap loot.
4. True:11g hop hanh vi bi to cao gay thiet hai hoc de Oa gay thiet har den Igi ich cfra
Nha nuOc, dm tap the', tinh mang, tai san tha ding dan thi co quan, to chat nhan dirge t8 cao
phai áp dung bien phap can thiet theo tham quyen hok bao ngay cho co quan cong an, co
quan khae cO trach nhiem ngan chan kip then hanh vi vi pham.
Dieu 21. Thai iwn giái quyet ft) cao

1. Theri han giai quyet t6 cao la 60 ngay, Ice dr ngdy thi 1/ giai quy6t t6 cao; dei veri vp
viec phirc tap thi theri han giai guy& la 90 ngay, ke tir ngay thy 132 giai quy6t t6 cao.
2. Trirerng hop can thiet, nguei co tham quyen giai quyet to cao có the gia han giai quyet
met lkn nhung khong qua 30 ngay; del veri vu viec phuc tap thi khong qua 60 ngay.
Dieu 22. Mc minh n0i dung tO cao
1; Ngued giai quyet to cao tien hanh xac minh hoc giao cho co: quan thanh tra nha nu&
cung cap hoc co quan, t6 chic, cá nhan co trach nhiem xacminh nOi dung to cao (sau day
gQi chung la nguei xac minh nOi dung to cao).
2. Ngueri giai quyet ta cao giao cho ngueri xac minh nOi dung to cao bang van ban, trong
deo co cac nOi dung sau day:
Ngay, thang, nam giao xac;minh;
Ten, dia chi elm nguei bi to cao;
;
c)Ngueri dugc giao xac mirth nOi dung to cao;
Nei dung can xac minh;
d) Then gian tien hanh xac minh;
e) Quy'en han va trach nhiem cüa nguei duct giao xac minh noi dung t6 cao.
3. Ngueri xac minh nei dung t6 car) phai tien hanh cac bien .phap can thiet de thu thkp
thOng tin, tai lieu, lam rei; nOi dung to cao. Thong tin, tai lieu thu thap phai dirge ghi chep
thanh van ban, khi can thiet thi lap thanh bien ban, dirge km gill trong ho so vu viec;to cao.
4. Trong qua trinh xac minh, nguei xac mirth nOi dung to cao phai tao dieu kin de
ngthi bi te cao giai trinh, dua ra .cac chimg dr de chUng minh tinh dung, sai càa nei dung to
cao can xac minh. Vic giai trinh càa ngueri bi to car) phai throe lop thanh bien ban, co chit ky
cUa ngu6i xk minh nOi dung t8 cao va ngueri bi;t6 cao.
5. Ngueri dirge giao xac minh thi dung to cao co quyen ILA nghia vy theo quy dinh tai
cac diem a, b, c, d khoan 1, diem a, b, c, d, d khod'n 2 Dieu 11 dm Lukt nay, ;dong thai ket
luan nOi dung xac minh, kien nghi Men phap xir 19 va bao cao nguai giài quyet to cao.
Dieu 24. Kt luOn neti dung tt can
Can Cu van nOi dung to cao, van ban giãi trinh cita ngueri bi to cao, ket qua xac mirth
nOi dung to cao, tai lieu, cluing cit c6 lien quan, ngueti giai guy& t6 cao phai ket loan bang

van ban ye nei dung to cao. ;
Ket luan n'Oi dung to cao phai c6 cac nOi dung sau day:
a) lc& qua /the minh thi dung to cao;
Ket luan viec to cao dung, thing rtht phan hoc sai; xac dinh trach nhiem tha timg cá
than ye nhcmg ner dung to cao dang, hoac drIng met phan;
Cac bien phap xir IY theo tham quyen; kien nghi bien phap xir ly veri co quan, tO chat,
eá nh'an cO tharn quyen (neu c6).
Dieu 30. Cling khai ket Ign na'i dung tO cam guy& dinh zit ly hanh vi vi ph3m bi
cao
1. Ngtrei giai guy& to cao cO trach nhiem c8ng kha1 ket lukn nOi dung to cao, quyet
dinh xir ly hanh vi vi pham bi to cao bang mOt trong ck hinh thite sau day:
a) Cong bo;tai curk hop co quan, to chirc nen nguei bi t8 cao ding tac;
; b) Niem yet tai try ser lam vice hok noi tiep cong dan cUa co quan, te chirc da giái
quyet to cao, quyet dinh xfr 1/ hanh vi vi pham bi to cao;
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