Questions 4143 refer to the following conversation.

Questions 41-43 refer to the following conversation.
M: There's a charge on my credit card statement that I don't remember making.
W: According to our records, it's for something you bought at Stillworth's Department Store.
M: I'm going to give them a call tomorrow.
W: OK, sir. If a mistake was made, just have them call us to cancel the charge.

Questions 44-46 refer to the following conversations.
M: I’ll have the spaghetti with meat sauce, please.
W: Sure. That comes with your choice of soup or salad.
M: What kinds of soup do you have?
W: Today, we have potato, chicken noodle and tomato.

Questions 47-49 refer to the following conversations.
M: Have you found anyone who can fill in for Simon while he's on vacation next week?
W: Janice says she can but not until Wednesday.
M: He's leaving Monday night so we'll be short-handed on Tuesday. Do you think that Carl would mind
working overtime that day?
W: I doubt it. He could probably use the extra cash.
Questions 50-52 refer to the following conversations.
M: There's a special today on apples, three for a dollar.
W: That's a good price but I just bought some a few days ago.
M: We also have strawberries and bananas on sale.
W: I think I'm just going to buy some grapes.
Questions 53-55 refer to the following conversations.
M: I belong to a book club. If you’d like to join, we meet on the last Sunday of every month.
W: Do you read any mystery novels?
M: We read a lot of different things. Come check it out. We start at eight o’clock.
W: I might. Call me this weekend and remind me.
Questions 56-58 refer to the following conversations.
M: I might have to take this printer back to the store.
W: You just bought it last month! What’s wrong with it?

M: It won’t switch on. It’s been like this for the last two days.


W: Well, it’s still under warranty so the store will replace it.
Questions 59-61 refer to the following conversations.
M: Hi, I need to send this box to Shanghai.
W: Would you like to send that airmail or surface mail?
M: I need it to get there by Saturday. Which do you think would be better?
W: Definitely airmail. It's a bit more expensive but it's much faster.
Questions 62-64 refer to the following conversations.
M: I think I might have damaged some computer wires when I moved my desk.
W: I see. We can sand somebody out to replace them this afternoon. Is 2:00 OK?
M: I'm in a meeting then but I'll be done at 3:30.
W: We have a technician available at that time. He'll see you then.
Questions 65-67 refer to the following conversations.
M: Hey, Sarah, could you help me do the inventory tomorrow?
W: Sure, but I have to do these evaluations first.
M: I thought the evaluations weren't due until next week.
W: They weren't at first, but head office needs them by Thursday afternoon.

Questions 68-70 refer to the following conversations.
M: I forgot to pack a raincoat. Are there any clothing stores around?
W: I don't know but I saw some umbrellas in the gift shop.
M: I’ll go get one. The gift shop is in the lobby, right?
W: No, that’s the reception area. The gift shop is in the basement.