Investigation skills for managers
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Jim Johnston
Investigation Skills for Managers
2
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Investigation Skills for Managers
1st edition
© 2014 Jim Johnston & bookboon.com
ISBN 978-87-403-0635-4
3
Download free eBooks at bookboon.com
Investigation Skills for Managers
Contents
Contents
1
Introduction
8
1.1
Introduction
8
1.2
he Basics of Investigations
11
1.3
he Burden of Proof
14
1.4
Balancing Action
15
1.5
he Investigation Process
16
2
Manage the Scene
18
2.1
First Aid
20
2.2
Photographs
20
2.3
Sketches
25
2.4
Witnesses
26
2.5
Equipment
27
3
Plan the Investigation
29
3.1
What do you have?
31
3.2
What About HR Investigations?
31
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Investigation Skills for Managers
Contents
3.3
Points to Prove
31
3.4
Photographs
32
3.5
Objectives
34
3.6
Interview Planning
35
3.7
Documentation
35
3.8
Who Needs to be Involved
35
3.9
Reporting
36
3.10
Terms of Reference
36
3.11
Control Sheet
36
4
Gather Information
37
4.1
Procedures and Documentary Evidence
38
4.2
What Are You Looking For?
39
4.3
What To Do With he Information Gathered?
40
5
Conduct Interviews
42
5.1
Conduct Interviews
43
5.2
Elimination Statements
44
5.3
Order of Interviews
45
5.4
What is Being Established?
46
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