Toeic Reading practice17 key

READING TEST
In this section of the test, you will have the chance to show how well you understand written
English. There are three parts to this section, with special directions for each part.
YOU WILL HAVE ONE HOUR AND FIFTEEN MINUTES
TO COMPLETE PARTS 5, 6, AND 7 OF THE TEST
PART 5: Incomplete Sentence
Directions: You will see a sentence with a missing word. Four possible answers follow the
sentence. Choose the best answer to the question and fill in the corresponding oval on your
answer sheet.
1. The Pentilar desk cannot be shipped ________ a purchase order is signed by the
department manager.
A. despite
B. unless
C. neither
D. without
2. Fujimori Builders will put up sighs redirecting traffics in other to ______ for road
construction in the area.
A. restore
B. predict
C. initiate
D. prepare
3. Bandung Airport, previously too small to the international flights, has ________ doubled
its capacity.
A. nearer
B. nearing
C. nearly
D. neared
4. Last year, the Hansford Automobile catalog ___________ air-conditioning and digital
radios as standard features in all automobiles.
A. listed
B. list

C. listing
D. to list
5. One of the reasons why our sales team has become a leader today is that they are put
through a number of vigorous training sessions to keep up with the ______ changes that
occur in the market.
A. prosperous
B. straight
C. mature
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D. continuous
6. All red sticker items_______ discounted 50% for the next 20 minutes.
A. had been
B. will
C. are being
D. had
7. The customer returned his order saying its switch was defective, and the online store
agreed to _______ the full amount to his account.
A. magnify
B. credit
C. discontinue
D. charge
8. Due to an unavoidable ______, Mr. Khan will postpone the teleconference until Thursday.
A. conflicted
B. conflict
C. conflicting
D. conflicts
9. Employees taking part in the annual clean-up day are reminded to dress _________for the
occasion.

A. suit
B. suits
C. suitably
D. suitability
10. ________ the threat to security, he always leaves his filing cabinet unlocked when he
was not in his office.
A. Owing to
B. Since
C. Despite
D. During
11. Employees who wish to ________ the sales exposition in London next month should let
their managers know.
A. participate
B. cooperate
C. submit
D. attend
12. There will be a meeting for anyone interested in learning about the new building plans
at 5 p.m._______.
A. on next Friday
B. at next Friday
C. in next Friday
D. next Friday
13. Everybody _______ has a company-issued cellular phone should e-mail their name and
phone number to Cassandra Miller by 5 P.M. tomorrow.
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A. who
B. whom
C. which

D. where
14. When we _______ the world's economic development on a timeline we can see periods
in which certain business sectors experienced an economic boom.
A. examine
B. examines
C. examining
D. examination
15. In ____ with my contract of employment I am happy to continue to work until 31st 2009.
A. according
B. accords
C. accordance
D. accordingly
16. The meteorologist on Channel 2 said that he was ______ certain that the cold front will
result in snow tomorrow.
A. reasoning
B. reason
C. reasonable
D. reasonably
17. Communicating with color is a proven way to improve the response you get from print
materials _____ direct-mail and meeting handouts.
A. as to
B. as for
C. such as
D. to such
18. Mr. Brown didn’t_______ review the site even though it has been over a year since his
first visit.
A. know
B. knowingly
C. knowledge
D. knowledgeable

19. Come meet some of the best minds in technology: our _____ create more products than
any other software company.
A. developing
B. developers
C. development
D. developed
20. This afternoon, _______ from the Southern Valley plant were laid off in an unexpected
factory closing that left employees angry and confused.
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A. employ
B. employers
C. employees
D. employment
21. Considering its _______ potential and convenience, the new technology is expected to
bring huge changes to stores, factories and homes.
A. commercial
B. commerce
C. commercially
D. commercializing
22. I work by myself_________ of the time, but sometimes I work with a team on an
important project.
A. almost
B. mostly
C. sometimes
D. most
23. Please be sure to arrive __________ for next Monday’s finance seminar, which will be
held in the main auditorium.
A. exactly

B. presently
C. previously
D. early
24. The financial audit of Soft Peach Software ________ completed on Wednesday by a
certified accounting firm.
A. to be
B. having been
C. was
D. were
25. Be informed that this medication is for temporary relief of symptoms, and is not intended
______ your annual immunization shot.
A. replaced
B. replace
C. to replace
D. replacing
26. To receive these great prices, please call (940)723-6631 and ask _______ to one of our
trained Internet salesmen.
A. speak
B. speaking
C. to speak
D. speaks

4


27. We are interested in becoming the North American _______ for your products, and
would to like to arrange a meeting to discuss this in detail.
A. represent
B. represents
C. to represent

D. representative
28. As Independent Financial advisers we are able to offer _______ clients advice on
products from every financial product provider in the UK.
A. us
B. our
C. ourselves
D. ours
29. When people finish filling out the questionnaire, they should put it directly ________ the
drop box.
A. into
B. next
C. around
D. across
30. For those ________ native language is something other than English, a special translator
will be provided.
A. who
B. whom
C. whose
D. that
31. I have noticed that when the boss is away, employees like to relax and enjoy _______.
A. myself
B. himself
C. ourselves
D. themselves
32. The legal case I’m working on this month is much ________ interesting than the one I
worked on last month.
A. the most
B. more
C. the more
D. most

33. The rapid pace of innovation in electronics technology makes for a constant demand for
_______ and faster products.
A. newly
B. new
C. newer
D. late

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34. The professor has tried to make an innovative procedure for testing the sample to make
his research findings _________ free of errors.
A. complete
B. completely
C. completed
D. completing
35. Mr. Park is very pleased to announce that all the students are ________ for a free
listening class which starts at 4.
A. permissible
B. eligible
C. accessible
D. available
36. Before the merchandise is _______ introduced to the market, it undergoes countless
reviews and safety tests all designed for quality assurance.
A. never
B. ever
C. seldom
D. rarely
37. Please inform Ms. Anne Hedoni that we suggest she_______ her appointment for at least
a week.

A. postpones
B. will postpone
C. is postponing
D. postpone
38. The house Mr. Eno is thinking about buying is located _______ Heritage Street.
A. to
B. on
C. from
D. of
39. I _________ never have hired him if his references had given me any indication of how
unreliable he would be.
A. would
B. will
C. must
D. had
40. If you do not read the business page regularly, you _______ to miss reports of the
important business transactions.
A. are going
B. will
C. would be going
D. had

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Part 6: Text Completion
Directions: Read the texts on the following pages. You will find a word or
phrase missing in some of the sentences. Below each of the sentences, four
answer choices are given. Select the most appropriate answer to complete the
text. Then mark the letter (A), (B), (C) or (D) on your answer sheet.

Questions 41-43 refer to the following notice.
Good personal hygiene is required of all our service employees. Please refer to the
_________ guidelines. Hands must be clean at all times, and you are required to wash
41. A. under
B. followed
C. following
D. below
them with soap and hot water at the beginning of your shift and at _________ once
42. A. least
B. most
C. all
D. many
every hour thereafter, after handling trash, and before returning to work from the
restroom or meal breaks. Nails are to be trimmed to a reasonable length. The maximum
acceptable length is 1/8 inch longer than your fingertip. Failure to adhere to these
guidelines _______ result in your being asked to leave work for the day, and repeated
43. A. has to
B. could have
C. might
D. should
failure or refusal to adhere WILL result in job loss.

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Questions 44-46 refer to the following email.
To: Frank Mills, Bayview Hotel
From:
Subject: Reservation

Date: April 12th
Dear Mr. Mills,
I would like to ________ a reservation for one double and one twin room for the week of
44. A. take
B. reach
C. effect
D. make
June 1st, for six nights. I will be travelling with my wife and two twelve-year-old
daughters. I would be most _______ if the two rooms could be next to each other so that
45. A. eternal
B. grated
C. grateful
D. satisfied
we can be near to our children. Also, if possible, we would like to have rooms with a
view of the bay. I understand that rooms on this side of the hotel are, of course, charged at
a slightly higher _______. We would like to take advantage of the daily breakfast
46. A. cost
B. rent
C. fare
D. rate
buffet, but will not be requiring an evening meal. Please let me know if you have a
suitable vacancy.

8


Sincerely,
Barry French

Questions 47-49 refer to the following memo.

To: All sales personnel
From: The Manager
Re: Wireless Internet
It has come to my attention that a lot of our customers are not aware that their computer
have a wireless Internet connection capability. Recently several customers _____ the store
47. A. contact
B. have contacted
C. are contacting
D. contacts
asking how to go about setting up an Internet connection. We always ask customers for
details about their computers, and we discovered that a lot of these had bought their
computers at our store. All of them had computers with the technology for a wireless
connection. Be sure to explain all functions very carefully before making a sale. Show the
customers how easy it is to ______ to the Internet in our store. We’d like you to show each
48. A. connect
B. surf
C. log
D. access
customers how to apply for their warranty online. It will give a good _______ of our store,
49. A. imagine
B. show
C. impression
D. sign
and help the customers, too.
Thank you.

Questions 50-52 refer to the following advertisement.

Byfords Books Annual Sale Coming
9

Byfords Books is pleased to announce its annual discount sale, starting at 10 a.m. on
January 20th. Take a look at just some of the bargains you could _______.
50. A. occur
B. drop
C. pick
D. pick up
Bestseller fiction:
Paperbacks – 20% off last year’s top-selling books
Hardcover – 30% off last year’s top-selling books.
Buy two “Blue Star” books and get a third completely _______ of charge!
51. A. lack
B. absent
C. best
D. free
Non-fiction:
Biographies – 10% off all books (hardcover and paperback editions)
Business – 15% off
Buy two “Red Star” books and get a third for half price.
Damaged books (ask to see our collection):
Up to 50% off a wide range of titles.
Come along and treat yourself to those books you’ve wanted to buy.
** Offers do not _______ to textbooks or periodicals.**
52. A. apply
B. concern
C. offer
D. acknowledge

PART 7: READING COMPREHENSION

Directions: In this part of the test, you will read a selection of texts, such as
magazine and newspaper, articles, letters, and advertisements. Each text is
followed by several questions. Choose the correct answer to each question and
mark the letter (A), (B), (C) or (D) on your answer sheet.
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Questions 53-54 refer to the following advertisement.

Special Sale
At Bathland!
Everything that you need for your bathroom
For two weeks only!
50% off our extra-large luxury bathtubs
30% off luxury soap and shampoo sets
Buy two large towels and get one free
Mirrors, sinks, shelves, tiles, and much more …
All up to 25% off!

53. What would you NOT buy at Bathland?
A. A television
B. Towels
C. Soap
D. A mirror
54. How long will the sale last?
A. For ten days
B. For one month
C. Forever
D. For fourteen days
Questions 55-56 refer to the following memo.

From: Mazola Sawarani
Sent: Thursday, June 03, 200_ 9.30 A.M.
To: All employees
Sub: Vacation
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Supervisors must approve any and all vacation periods longer than one
week. Approval is not automatic. If (1) your absence would create a
heavy workload for your team, or cause your team to miss deadline; (2)
you fail to give at least one week’s advance notice; (3) there are
problem with your job performance; or (4) you have had other frequent
absences, your request could be denied. In that case, please contact the
Personnel Review Board.
55. What is the memo about?
A. Work shortage
B. Vacation time
C. Sick leave
D. Starting hours
56. Which of the following vacation periods requires a supervisor’s approval?
A. One hour
B. One day
C. One week
D. One month
Questions 57-58 refer to the following magazine article.

When you are looking for a new job, you must talk to
as many people as you can who work in your field or in
related fields. This is called networking. Networking
allows you to learn about new areas to pursue and to

find out which companies may need someone with
your skills. Networking is a fun and easy way to find
out about new job comes along, you will already know
some of your colleagues.
57. What is networking?
A. Learning your job well
B. Meeting people in related fields
C. Studying lots of companies
D. Getting along with your colleagues
58. What is NOT mentioned as something you can learn from networking?
A. New career areas
B. Your colleagues and what they do
C. Which company may need you
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D. What the companies pay
Questions 59-61 refer to the following note.
From Professor Henry Yaleson
Here is an update on the course that will be offered by the Science
Department next semester. First of all, Science 114 – The Planets in
Our Solar System has been cancelled because of low registration.
Instead of Science 114, we will offer Science 115 – The Living Earth.
We will also offer Biology 227 – The Study of Earthworms, Biology
190 – Whales of the Pacific and Human Anatomy 101 – Bones of the
Human Body.
Have a great new semester.
Prof. Yaleson
59. Professor Yaleson works in which university department?
A. The Earth Department

B. The Life Department
C. The Science Department
D. The Biology Department
60. Science 114 was cancelled for what reason?
A. Low registration
B. The professor is sick.
C. The university will close down.
D. They have too many courses.
61. What is Human Anatomy 101 about?
A. Whales
B. The study of earthworms
C. The planets in the solar system
D. The bones of the human body
Questions 62-64 refer to the following note.
Dear Member,
The goal of Regents is to be the premier name in health care.
Since merging Royal Medical Green Shield and Jason County
Medical Bureau in April, we have been working with our customers
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and business partners to provide more innovative health benefit
plans and services, wider provider networks, and enhanced access
to health care coverage.
We’ve been pleased to receive your suggestions for these service
improvements, and we look forward to receiving your further
thoughts or suggestions. Our suggestion line is open 24 hours a day
at 800-998-3445.
We appreciate your patronage.
Sincerely,

Rick Nelson
President
62. What is the purpose of this note?
A. To explain a merger
B. To talk about Regents’ plans
C. To give new toll-free number
D. To describe expanded health coverage
63. What is one goal of Regent?
A. To increase availability of health care
B. To publish a primer for new members
C. To reduce costs to members
D. To work with customers and business partners
64. What does Regents request of members?
A. To inform new potential clients of its innovations
B. To plan for health over the long term
C. To learn about services on the internet
D. To submit ideas to the company
Questions 65-66 refer to the following invoice.
Cooper & Allen,
Architects
149 Bridge Street, Suite
107
Harrisville, Colorado
76521

April 5, 200INVOICE NUMBER
PROJECT NAME
Design
PROJECT NUMBER

3892
Headquarters-Final
925639

14


The Williams Corporation
5110 Falls Avenue
Thomaston, Colorado
76520
The following amounts for the period ending March 30
this month.
Current period fees
Unpaid prior balance
Total due at this time

are due the end of
$8,200.00
$362.00
$8,562.00

We value the opportunity to service you. Your prompt payment is greatly
appropriated.
65. When is the payment due?
A. March 1
B. March 30
C. April 5
D. April 30
66. What is owed in addition to current fees?

A. Prepayment on the next project
B. Taxes on the current fees
C. Service charges on current fees
D. Money not paid on a previous invoice
Questions 67-69 refer to the following passage.
Reality television shows are becoming increasingly popular around the United
States. One recent show, Wannabe, depicts a group of five men and five women
who live in the same house for several months without contact with the rest of
the world. Each week the participants take singing lessons and perform their

67.
What
kind of songs for the audience and the judges. Also, every weekend one participant must leave
the program, as they are voted off the show either because of lacking of singing talent
event
or because the other participants do not like living with them. The television audience
does
participates in the voting process, and an average of two million votes per week is
this
entered by viewers, either by phone or Internet. The final two remaining “Wannabes”
reality
earn a recording contract with a famous company.
show
try to
depict?
A. Real history
B. An acting school
C. Real-life competition
D. A pop concert
68. How many people participate in this TV show?

15


A. Two million
B. Ten
C. Five
D. Twenty
69. How often do participants get voted off the show?
A. Twice a week
B. Every day
C. Once a week
D. Once a month
Questions 70-73 refer to the following notice.

NOTICE TO CREDITORS
Re: the estate of Michael Gordon, formerly of 7 Golden Circus, Victoria, British
Columbia, deceased on the 19th of November, 2006.
Notice is hereby given that any further creditors and other claimants against the said
estate should contact the offices of Sankin and Sankin, Solicitors, Suit 9, 432
Wilberforce Road, Victoria,V8W 3R3, the executors of the will of Michael Gordon,
no later than December 22, 2006. After that date, we, the executors, will distribute the
estate among the parties entitled to it, taking into consideration only claims received
by the due date.

70. What is the main purpose of this notice?
A. To inform people of a due date to make claims against a person.
B. To remember a person who did good deeds
C. To find a missing person
D. To announce the passing away of Michael Gordon.

71. In which part of the newspaper would this notice be printed?
A. In the editorial section
B. In the business section
C. In the obituary section
D. In the want ad section
72. Who most likely took out this notice?
A. Mr. Gordon’s family
B. Michael
C. A bank
D. A law firm
16


73. According to the notice, what is going to occur after December 22?
A. A celebration will be held in honor of Mr. Gordon.
B. Michael’s estate will be distributed among those who made a claim.
C. The appointment of the executors the will is going to take place.
D. Creditors will get a chance to submit their claims to the debtor.
Questions 74-77 refer to the following notice.
Using Your New Document Plus 250-E Office Document Shredder
We are pleased that you have chosen Document Plus for your office needs. Our Model
250-E Office Document Shredder is powerful enough to shred all of your confidential
documents, yet operates so quietly that your co-workers will hardly even notice it. With
proper operation and regular maintenance, your Document Shredder will last for years to
come. We encourage you to follow these easy steps to ensure your satisfaction:
(a) Do not attempt to feed large stacks of paper into the shredder all at once. This can cause
annoying paper jams and possibly damage the shredder. Make sure that stacks of paper are
no more than ¼ of an inch thick (about 10 pages of standard-weight paper).
(b) It is not necessary to remove staples before feeding documents into the shredder.
However, be sure to remove larger metal items paper clip size or bigger. Also, do not

attempt to shred cardboard or heavy manila folders.
(c) Spread lubricating oil on the teeth of the shredder on a monthly basis to prevent
squeaking noises and prolong the life of the shredder.
(d) Register your product! Fill out the attached postcard to provide us with your
information. Registering your product entitles you to full service under your warranty. You
will also receive mailings with helpful tips on using your shredder, as well as
announcements of new products from Document Plus.
We hope you enjoy your Document Plus 250-E Office Document Shredder. At Document
Plus, we are committed to ensuring your satisfaction. If you have any questions or
complaints about your shredder, please contact us at 800-372-1193. You can also visit our
17


website at for helpful information.
74. Where is this notice most likely to be found?
A. On an office bulletin board
B. In an instruction manual
C. In a magazine advertisement
D. On a computer software website.
75. What regular maintenance is recommended?
A. Remove all metal objects in the machine
B. Clean and dry all shredder teeth
C. Empty shredder receptacle monthly
D. Grease the shredding component
76. Which of the following objects need to be removed before using the shredder?
A. binder clips
B. staples
C. card board
D. manila folders
Questions 77-79 refer to the following memo.

Interoffice Memo
Allied Steel International
To: All Allied Steel Employees
From: Peter Rasmussen, Compensation Committee President
Date: September 4
Today the president of Allied Steel, Eric Nelson, announced that he had agreed to our
request for a 10% pay raise for all employees. As you know, this is something that we,
your representatives, have been struggling to achieve for nearly two years. We have
always argued that you, the workers who make this company succeed, should be the
company's first priority. When the company is experiencing rapid growth, as Allied Steel
has undoubtedly seen during the past five years, all employees of the company should see
the financial benefits, not just a few top executives.

18


While it has taken a long time for us to convince the company management to increase all
salaries, we are delighted that we have succeeded without having to form a labor union.
We are not lawyers or professional lobbyists. I and the other members of the
compensation committee are simply concerned employees who want to see fair pay for
all of us. Furthermore, we did not take a confrontational approach. We always told the
company management that we think Allied Steel is a great place to work. Our goal was
not to make demands, but to present evidence from market studies to show that our
position was reasonable.
Special thanks go out to Dr. Alvin Martlin, research engineer with Allied Steel, who spent
countless hours of his personal time to do economic research in support of our efforts,
showing that the company was paying lower salaries than our competitors. I also want to
thank the ten members of the compensation committee, all of whom volunteered to
participate and generously gave their time for meetings. I want to thank, as well, Eric

Nelson and the Board of Trustees of Allied Steel for creating a work environment where
the concerns of employees can be heard. Last, but not least, I want to thank you, the loyal
employees of Allied Steel, for your constant support. You've made Allied Steel the best
company in the business, and we're glad that we will now all receive pay that is well
above average in our industry.
77. What is the purpose of this memo?
A. To thank all employees for meeting company goals
B. To publicize the formation of an employee union
C. To inform the staff of recent rapid growth
D. To announce changes in worker compensation
78. Who is Eric Nelson?
A. A key Allied Steel leader
B. An engineer with Allied Steel
C. Chairperson of a committee
D. Member of the Board of Trustees
79. According to the memo, how did the committee convince the company to award raises?
A. By documenting employee productivity
B. By presenting research on industry pay levels
C. By confronting the top executives
D. By showing that funds were available
Questions 80-82 refer to the following letter.
19


Dear Employees of Consolidated Insurance,
I'm writing this because I wanted to address the rumors that have been circulating about
the future of our division. As you know, last month we were informed by company
management that the structure of the company website? the primary task of our Electronic
Resources division? would be reviewed. Many of you also know the reason for this
review: some top executives were complaining about what they perceived as a lack of

efficiency in keeping the website current. As a result, there are rumors going around that
the website may be outsourced to an external company, and all the employees of this
division could be laid off.
I want to let you know that these rumors are absolutely false. There are no plans
whatsoever for any job cuts. Each and every one of you has an important and valuable role
to play at Consolidated Insurance, and the company is not thinking of outsourcing our
web development. Because our website is designed to provide detailed, complex
information to all of our clients, it needs to be developed and maintained by people who
know our company well. The company president has reassured me in person that he
values the work of the Electronic Resources division and that our staffing levels and
mission will remain essentially the same.
With that said, I do think that all of us need to acknowledge that there have been some
problems in maintaining our large company website. As your manager, I know that the
problems are caused mainly by the challenges of implementing our new customer
information database, not by any laziness or negligence on your part. The committee that
is currently reviewing our website will make recommendations for how to solve these
problems, as well as suggestions for changing the structure of the website. I suggest that
you view the committee's input positively, and consider this process as an opportunity for
us to improve our services.
I hope that this has cleared up the situation. Please email me with any questions you may
have, or if you prefer, you may make an appointment to speak with me privately.
Sincerely,
20


Jack Kemp
Manager, Electronic Resources Division
80. Why did Mr. Kemp write this letter?
A. To explain how the committee-review process will work
B. To consider options for redesigning the company website

C. To announce that the company plans to lay off employees
D. To clarify that the division's work will not be reassigned
81. What does Mr. Kemp believe is the main challenge facing the division?
A. Other managers who think workers are lazy
B. Start-up problems with the new system
C. Employees who don't understand their jobs
D. Clients who complain about the website
82. What does Mr. Kemp ask employees to do?
A. Start looking for new jobs
B. Complain to the company president
C. Accept the committee's suggestions
D. Create a more useful website
Questions 83-85 refer to the following announcement.
Help Market Research Associates Expand into Europe!
Market Research Associates, America's largest research firm, is planning to open several
new consulting offices in Europe over the next several months. The first branch office
will open in Paris, where French marketing experts have been impressed with our
company's ground-breaking research on consumer preferences in French-speaking parts
of Canada. We anticipate that Paris will be just the beginning: the board of trustees
believes that our successful methodology can spread to business centers throughout
Europe. This expansion will create exciting opportunities for our employees, and we want
to give you more information about them.
Employees of Market Research Associates are encouraged to attend an informational
meeting on Monday, March 5 at 3 p.m. in the Green Conference Room to learn about the
plans for new consulting offices in Europe. If you're interested in travel and want to learn
new skills that can forward your career, please attend this important meeting. You'll learn
about the types of positions available, the internal application process, and the benefits
21

you can receive. These include full payment of travel or relocation expenses, and paid
training at a prestigious language school to bring your conversation skills in French (or
eventually other languages) up to a professional level.
You can learn more about the plans for the new Paris facility by visiting the company
website and clicking on the “Branch office in Paris” link. Should you have any further
questions, please contact Emma at the Human Resources office, or
742-2451.

22


83. What is the topic of the announcement?
A. Plans for expanding the company to overseas locations
B. Plans for providing a new educational benefit to staff
C. Information about the company's activities in Canada
D. Information about the new company building in France
84. Who should attend the meeting?
A. Employees who will be moving to Paris
B. Employees who want to work abroad
C. Employees who want to receive more pay
D. Employees who can already speak French
85. Which of the following will NOT be discussed at the meeting?
A. Foreign language training
B. Relocation benefits
C. Internal hiring procedure
D. Contract negotiations
Questions 86-90 refer to the following memo and information.

Memo
To: All regional managers

From: Stewie Griffin, General Manager
Re: Inventory Tracking Changes
As most of you are aware, beginning in the new calendar, we here at AligMedia will be
changing our supply inventory tracking system from GenTrak to MaxTrak. The MaxTrak
system will allow us to monitor inventory from both our domestic distribution facilities as
well as our overseas branches. We feel that Maxtrak will be simpler, easier to use, and
more cost efficient in the long run; however, because MaxTrak uses a parameter input
code that is markedly different from GenTrak’s variable input code, it is necessary for
regional managers to attend a three-day training and familiarization workshop. The
workshop is scheduled for October 6th through 8th at the Seabrisk Hotel (Grand Pine
Conference Room) in Escondito, California. We look forward to seeing you there. I have
attached a copy of the program and training objectives.
Stewie Griffin
General Manager

MaxTrak Inventory Training and Familiarization Workshop
October 6th-8th, Seabrisk Hotel, Escondito, California.
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9:00 a.m.-4:00 p.m. daily
The training program will cover the following:

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


Creating a record for new customers in the sales database
How to determine what data needs to be entered into the newly created record
Determining methods to acquire the data needed
Acquisition of the necessary data and entering into the sales database
Accessing and editing existing individual records in the sales database
Property saving changes made to the sales database
Printing individual records from the sales database
Managing knowledge of confidentiality requirements relating in to information
in the sales database

All costs will be covered by AligMedia.
86. Who will need to attend the training workshop?
A. Stewie Griffin
B. All employees of AligMedia
C. The general manager
D. All regional managers
87. Why is this training necessary?
A. Because of a change in management
B. Because of a change in data keeping
C. Because of recent customer complaints
D. Because of new changes in the law
88. How long will the whole training workshop last?
A. Until 9:00 a.m.
B. Seven hours
C. Twenty-one hours
D. One week
89. According to the reading, which of the following is a benefit of MaxTrak?
A. It is more cost efficient than the current system.
B. It is more complex than GenTrak.

C. It is more expensive than GenTrak.
D. It can be used on any computer system.
90. Which of the following will NOT be taught in the workshop?
A. Printing records
B. Selling of records
C. Editing of records
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D. Creating records
Questions 91-95 refer to the following memorandum and form.
Form: Jun Oh, Benefits Manager
To: Marcus Mains
Sent: Tuesday, July 20, 20__
Re: Early Retirement
Early Retirement Program
1. Employees must meet these requirements:
A. Age sixty-five with twenty years of employment at this company; or
B. Any age with twenty-five years of employment at this company; or
C. Age fifty-five to sixty-four with twenty years of employment at this company. With
this option there is a reduction in your retirement fund. It will be reduced by 2% for
each year that you are under age sixty-five. For example, if you are sixty-three, it
will be reduced by 4%.
2. Interested employees should apply by September 1, 20__. Supervisors with twenty
years or more of employment at this company have an extra two months to apply. This
gives the Benefit Office more time to work on the applications.
3. Attend a workshop. We will discuss how to invest your money. Call Suzette or Tuyen to
register. Our first workshop in on August 10. All workshops will be held on
Wednesdays and Fridays in Meeting Room F at 9:00 A.M.
4. We encourage you to meet with your accountant. Retiring now will influence your taxes

for next year. Call our tax specialist, Geoffrey, for assistance.
5. If you have any additional questions, please contact Jun.

DATE July 21, 20__
Time 10:30 P.M.
For
Jun
Received by
Sumalee
Caller
Marcus
Phone Number
ext. 9245
Message
He wants to retire early. He is a supervisor with twenty years of experience at
this company. First, what happened to this morning’s workshop? He went to meeting Room F
at 9:00. Nobody was there. Second, how much will his funds be reduced? He is sixty-two.
Third, he wants to talk to someone about his taxes. Who is the expert?
Call back requested: Yes

No
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