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Topic 00

INTRODUCTION & STUDY GUIDE
BMIT5103 Course
Information Technology for Managers
Dr. Huy Nguyen

BMIT5103

John von Neumann Institute - Vietnam National
University
Ho Chi Minh
City
Information
Technology
for Managers


BMIT5103

AGENDA
• Introduction
• Study guide

Information Technology for Managers

2


BMIT5103


AGENDA
• Introduction
• Study guide

Information Technology for Managers

3


BMIT5103

INTRODUCTION
• Synopsis
• Description
• Learning outcomes
• Learning package
• Assessment

Information Technology for Managers

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BMIT5103

INTRODUCTION

SYNOPSIS
1. Enhance students’ understanding and knowledge on organisation
and management, elements and infrastructure of Information

Technology (IT), Information Systems (IS), types of computer-based
IS, and Organisational IS used in organisational management;
2. Take a practical, managerial-oriented approach, demonstrating that
IT can be provided not only by IS departments, but by end users
and vendors as well;
3. Highlight the concepts of knowledge management for building an
effective IS for digital firm.

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BMIT5103

INTRODUCTION

DESCRIPTION
• Context:
- Many business organisations rely on Information Technology (IT) in
providing them with strategic advantage by facilitating problem solving,
increasing productivity and quality, increasing speed, improving
customer service, enhancing communication and collaboration, and
enabling business process engineering.

Information Technology for Managers

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BMIT5103

INTRODUCTION

DESCRIPTION (cont.)
• Key contents:
- Overview of IT in organisations and explain information technology in the
context of organisations and their use of it, focus on business pressures and
the strategies used to counter them, especially through the use of webbased strategic information systems;
- IT infrastructure with data management and network computing for
collaboration;
- Web revolution on electronic commerce and business, and many recent
innovations in computing;
- Organisational applications from transaction processing to intelligence based
processing for organisational purposes;
- Managerial and Decision Support Systems using IT to support knowledge
management and decision-making;
- Implementing and managing IT by usage of IT for strategic advantage, the
issues involved with developing, managing, implementing, evaluating,
constructing, and maintaining information systems;
- Management of IT resources and IT security.
Information Technology for Managers

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BMIT5103

INTRODUCTION


LEARNING OUTCOMES
1. Describe the importance of IT in organisation to thrive in the new
knowledge economy;
2. Integrate the use of IT for sustaining competitive advantage;
3. Illustrate the importance of global competition, partnerships, and
trading;
4. Evaluate appropriate electronic strategies (e-strategies) as
innovative solutions in deriving new business models;
5. Discuss the computer and IT security issues at the personal,
organisational, and global levels.

Information Technology for Managers

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BMIT5103

INTRODUCTION

LEARNING PACKAGE





Course guide;
Course content;
Course assessment guide;
Additional readings:

- Efraim Turban, Linda Volonino (2011), Information Technology for
Management - Improving Strategic & Operational Performance (8th
edition), John Wiley & Sons
- Kenneth Laudon, Jane Laudon (2012), Management Information
Systems - Managing the Digital Firm (12th edition), Prentice Hall
- Effy Oz (2009), Management Information Systems (6th edition),
Thompson

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BMIT5103

INTRODUCTION

MIND MAP OF CONTENT

Information Technology for Managers

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BMIT5103

INTRODUCTION

TOPICS



Topic 1:
-



Topic 2:
-



Discuss the two major IT infrastructures: data and networks.

Topic 3:
-



Provide an overview of IT in the organization;
Explain IT in the context of organisations and their use of it;
Focus on business pressures and the strategies used to counter them, especially through
the use of Web-based strategic information systems.

Introduce the web-based technologies focusing on electronic commerce and electronic
business;
Cover wireless mobile computing and commerce, location-based commerce, pervasive
computing, and many recent innovations in computing.

Topic 4:
-


Examine the facts and issues related to transaction processing systems, innovative
systems, and functional systems in an organization;
Focus on the concept of supply chains and enterprise systems;
Describe types of interorganisational systems, virtual corporations and global information system.

Information Technology for Managers

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BMIT5103

INTRODUCTION

TOPICS
• Topic 5:
- Provide an excellent understanding of why knowledge management is
important to all sizes of businesses, explaining both the benefits and the
drawbacks;
- Discuss the corporate performance management and business
intelligence with strong emphasis on the use of IT in managerial decisionmaking.

• Topic 6:
- Discuss IT strategic alignment and IT planning;
- Examine the concept of IT economics focusing on evaluating the costs,
benefits, and other economic aspects of IT;
- Discuss the acquisition process of an IT application and provide several
options for acquiring IT applications;
- Highlight several issues such as information systems vulnerabilities and

threats, IT security controls, and business recovery procedures.
Information Technology for Managers

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BMIT5103

INTRODUCTION

ASSESSMENT
• Structure:
- Assignment: 60 %
• Marking schema as described in the requirements;
• Prepared by a group of 3 students maximum.
- Final exam: 40 %
• Part A: 40 pts;
• Part B: 60 pts.

• Format:
- Assignment (100 pts): See in the document provided by the facilitator;
- Final exam (100 pts): 3 hrs, 2 parts, part A: 2 questions & part B: 3 / 5
questions.

• Requirements:
- Assignment: See in the document provided by the facilitator;
- Final exam: Questions are taken from the text book (study questions).
Information Technology for Managers

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BMIT5103

AGENDA
• Introduction
• Study guide

Information Technology for Managers

14


BMIT5103

AGENDA
• Introduction
• Study guide

Information Technology for Managers

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BMIT5103

STUDY GUIDE
• Schedule
• Structure of topics
• Introduction about topics 01 - 06

• Learning support
• Study tips

Information Technology for Managers

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BMIT5103

STUDY GUIDE

SCHEDULE
Topics

Week

Topic 00: Introduction & Study Guide of BMIT5103 Course

01

Topic 01: IT in Organisaion

02

Topic 02: IT Infrastructure

03

Topic 03: Web Revolution


04

Topic 04: Organisational Applications

05

Topic 05: Managerial and Decision Support Systems

06

Topic 06: Implementing and Managing IT

07

Topic 07: Revision of the Course

08

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BMIT5103

STUDY GUIDE

STRUCTURE OF TOPICS
Study guide


Learning
outcomes

Topics
introduction

Main
content

Content
summary

• Learning outcomes: Outline the specific tasks to be accomplished;
• Topics introduction: Briefly explain what the topic touches on so as to
provide a general interpretative framework for understanding the topic
content;
• Main content: Describe the issues that are covered by the topic;
• Content summary: Provide an interpretative framework for
understanding the core content.
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BMIT5103

STUDY GUIDE

TOPIC 01

“IT in Organisation”

• Learning outcomes:
1. Describe the characteristics of the digital economy and e-business;
2. Explain the pressures in the business environment, and the critical
response activities that organisations take to counter the pressures;
3. Discuss the developments and trends of IT;
4. Describe major categories of systems that support business
transaction processing, and various groups of people and their tasks;
5. Describe how IT supports of Supply Chains and Enterprise Systems.

Information Technology for Managers

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BMIT5103

STUDY GUIDE

TOPIC 02
“IT Infrastructure”

• Learning outcomes:
1.
2.
3.
4.

Explain the significance of data management;

Discuss the data life cycle process;
Explain network computing;
Relate to the discovery, communication, and collaboration capabilities
of Internet applications.

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BMIT5103

STUDY GUIDE

TOPIC 03
“Web Revolution”

• Learning outcomes:
1. Define electronic commerce;
2. Describe electronic major mechanisms;
3. Discuss common e-commerce applications and some major support
services;
4. Explain wireless mobile computing and commerce;
5. Discuss location-based commerce and pervasive computing.

Information Technology for Managers

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BMIT5103

STUDY GUIDE

TOPIC 04
“Organisational Applications”

• Learning outcomes:
1. Discuss how IT supports customer relationship management;
2. Discuss how various support systems in an organisation are
integrated;
3. Explain some major problems of implementing supply chain and some
innovative solutions;
4. Explain business process management and how to enhance
effectiveness;
5. Discuss the strategic benefits of information in large scale information
system deployments.

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BMIT5103

STUDY GUIDE

TOPIC 05
“Managerial and Decision Support Systems”


• Learning outcomes:
1. Describe the different types of knowledge;
2. Explain the approaches to knowledge management;
3. Discuss the technologies that can be utilised in the knowledge
management system;
4. Describe the drivers for business intelligence initiatives and the
benefits;
5. Explain the data visualisation, geographical information systems and
virtual reality;
6. Describe decision support and their benefits;
7. Describe artificial intelligence and expert system.

Information Technology for Managers

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BMIT5103

STUDY GUIDE

TOPIC 06
“Implementing and Managing IT”

• Learning outcomes:
1. Explain the value and challenges of aligning business and IT
strategies;
2. Discuss the importance of strategic IT planning;
3. Identify the major aspects of IT economics;
4. Describe ways to evaluate and justify IT investments;

5. Describe the process of IT systems acquisition;
6. Explain the various options for acquiring and implementing IT
applications;
7. Identify IS vulnerability and threats;
8. Describe ways to protect information resources.

Information Technology for Managers

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BMIT5103

STUDY GUIDE

LEARNING SUPPORT
• Seminars:
- 7 seminars (3 hrs per seminar);
- Notice date & location of the seminars;
- Notice contact infos of your facilitator & your working group.

• Discussion & participation:
- Online discussions in myVLE with your facilitator & coursemates will
enhance your course content understanding, help you to do the
assisgnments & prepare for the exam.

• Feedback & input from your facilitator:
- Do not hesitate to contact your facilitator & discuss with your
coursemates during working activities & assignments;
- Be aware of all requirements for succesful completion of the course.


• Tan Sri Dr. Abdullah Sanusi (TSDAS) Digital Library:
- Comprehensive digital library for references;
- Available databases for assigned readings & activities of the course:
InfoTrac, ProQuest & EBSCO.
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