Slide Bài giảng Hành Vi tổ chức bằng tiếng Anh chương 1

Essentials of Organizational Behavior, 9/e
Stephen P. Robbins/Timothy A. Judge

Chapter 1

Introduction to
Organizational Behavior
1-1


Agenda
•
•
•
•
•
•
•

Review Sakai
OB Basics
Today’s Question (Attendance and Participation Points)
OB and globalization
What use is OB?
Divide into 6 groups
Work on Chapter PRESENTATIONS
 Groups 1, 2 (Decision making 4, motivation 5 or 6) due Tuesday,
Jan. 16
 Groups 3, 4 (Leadership 11, Power 12) due Tuesday, Jan. 23.
 Groups 5,6 (Organizational Culture 15, Change 16) due Tuesday,
Jan. 30.

1-2


Homework for WEEK 1
• Read chapter 1-3 in Organizational Behavior for today.
• Read chapter 4-7 in Organizational Behavior for Tuesday.
• Submit workplace analysis of strengths of a manager you
know using information from Chapter 1. Your analysis
must be at minimum 300 words long and typed in English
Due Jan. 16.
• Group 1,2 lead Chapter discussion Jan. 16.
 Decision making Chapter 4
 Motivation Chapter 5 or 6
1-3


After reading Chapter 1, you
should be able to:
1. Define Organizational Behavior (OB).
2. Explain the value of the systematic study of OB.
3. Identify the contributions made to OB by major
behavioral science disciplines.
4. Describe how OB concepts can help make
organizations more productive.
5. List the major challenges and opportunities for
managers to use OB concepts.
6. Identify the three levels of analysis in OB.
1-4

Definition of Organizational
Behavior
Studies the influence that individuals,
groups and structure have on
behavior within organizations.

1-5


Chief Goal of OB
To apply that knowledge toward improving an
organization’s effectiveness.

1-6


Complementing Intuition with
Systematic Study
• Improves ability to predict behavior
• Systematic study:
 Examining relationships
 Attempting to attribute causes
and effects
 Basing conclusions on scientific
evidence

1-7


Contributing Disciplines

to the OB Field

Social
Psychology
Psychology

Sociology Anthropology

1-8


Today’s Question
• Write your name on a piece of paper then answer
the question on the board to prove your
attendance and earn participation points.

1-9


Challenges and Opportunities
for OB
• Workers represent a large range of cultures,
races, and ethnic groups
• Increased uncertainty in the world
• Typical employee is getting older
• More women in the workplace
• Global competition is requiring employees to
become more flexible
• Historical loyalty-bonds that held many employees
to their employers are being severed

1-10


Responding to Globalization
• Increased foreign assignments
• Working with people from
different cultures
• Coping with Anticapitalism
backlash
• Overseeing movement of jobs
to countries with low-cost labor
• Managing people during the
War on Terror
1-11


Managing Diversity
Workforce diversity:
organizations are
becoming a more
heterogeneous mix of
people in terms of
gender, age, race,
ethnicity, and sexual
orientation

1-12


Diversity Implications

Managers have to shift their philosophy from
treating everyone alike to recognizing differences
and responding to those differences in ways that
ensure employee retention and greater
productivity while, at the same time, not
discriminating.

1-13


OB offers Insights to Improve
• Quality and Productivity
• Customer Service and a Customer-responsive
culture
• People skills

1-14


OB Aids Dealing with
•
•
•
•

Stimulating Innovation and Change
Coping with “Temporariness”
Helping employees balance work-life conflicts
Improving ethical behavior

1-15


Three Levels of OB Analysis

1-16


Implications for Managers
•
•
•
•

Improve people skills
See the value of workforce diversity
Improve quality and productivity
Provide suggestions for meeting
chronic labor shortages
• Cope in a world of temporariness
• Offer guidance in creating an
ethically healthy work environment
1-17


Summary
1. Defined Organizational Behavior (OB).
2. Explained the value of the systematic study of OB.
3. Identified the contributions made to OB by major
behavioral science disciplines.

4. Described how OB concepts can help make
organizations more productive.
5. Listed the major challenges and opportunities for
managers to use OB concepts.
6. Identified the three levels of analysis in OB.
1-18


GROUP PRESENTATIONS
Topic, Chapter and Due Dates
• GROUP PRESENTATION ASSIGNMENTS AND
DUE DATES
• Groups 1, 2 (Decisions making 4, motivation 5 or
6) due Jan. 16.
• Groups 3, 4 (Leadership 11, Power 12) due Jan.
23
• Groups 5,6 (Organizational Culture 15, Change
16) due Jan. 30.
1-19