ETS TOEIC TEST

Ngôn ngữ nói chung và Tiếng Anh nói riêng không phải là một bộ quy tắc và ngữ pháp, mà là công cụ người ta
dùng để biểu đạt ý nghĩa và tình cảm của mình đối với người khác, qua đó để người ta hiểu nhau. Trong thời đại
ngày nay, giao tiếp Tiếng Anh đã trở thành chìa khóa quan trọng giúp chúng ta hội nhập với bạn bè quốc tế,
mở rộng môi trường học tập và trở thành những công dân toàn cầu của một nền giáo dục hiện đại.

Học Tiếng Anh kết hợp hoàn thành các dự án dưới sự
giám sát của Giảng viên đứng lớp và đánh giá chuyên môn
của Giảng viên nước ngoài như: dạy hát, đóng kịch, phỏng
vấn nhân vật nổi tiếng , tường thuật tin nóng…

Phát triển khả năng tư duy ngôn ngữ trong giao tiếp qua
các tình huống tranh luận, phản biện; rèn luyện kỹ năng
thuyết trình và làm việc nhóm.

+ Tăng cường vốn từ vựng với 12 chủ đề giao tiếp
thông dụng trong cuộc sống hàng ngày.
+ Vận dụng ngữ pháp và các mẫu câu vào trong giao tiếp
một cách tự nhiên.

Áp dụng các kỹ năng Tiếng Anh một cách chủ động
vào các hoạt động ngoại khóa đa dạng như: săn Tây,
ẩm thực, city tour…
+ Cơ bản: chuẩn hóa 44 âm tiết trong Tiếng Anh.
+ Nâng cao: kỹ thuật nối âm, nuốt âm, rơi âm và
biến âm của người bản xứ.


+

TOEIC TEST 01
Listening & Reading

Audio: />
onthicongchuc.edu.vn
See and Share


LISTENING TEST
In the Listening test, you will be asked to demonstrate how well you understand spoken
English. The entire Listening test will last approximately 45 minutes. There are four parts, and
directions are given for each part. You must mark your answers on the separate answer sheet.
Do not write your answers in your test book.

PART 1
Directions: For each question in this part, you will hear four statements about a picture in your
test book. When you hear the statements, you must select the one statement that best
describes what you see in the picture. Then find the number of the question on your answer
sheet and mark your answer. The statements will not be printed in your test book and will be
spoken only one time.

EXAMPLE

Statement (C), “They're standing near the table,” is the best description of the picture, so you should
select answer (C) and mark it on your answer sheet.


1.

2.


3.

4.


5.

6.


7.

8.


9.

10.


PART 2
Directions: You will hear a question or statement and three responses spoken in English. They will not
be printed in your test book and will be spoken only one time. Select the best response to the question
or statement and mark the letter (A), (B), or (C) on your answer sheet.

EXAMPLE
You will hear:

Where is the meeting room?

You will also hear:

(A) To meet the new director.
(B) It’s the first room on the right.
(C) Yes, at two o’clock.

The best response to the question “Where is the meeting room?” is choice (B), “It’s the first room on the
right,” so (B) is the correct answer. You should mark answer (B) on your answer sheet.

11.

Mark your answer on your answer sheet.

26.

Mark your answer on your answer sheet.

12.

Mark your answer on your answer sheet.

27.

Mark your answer on your answer sheet.

13.

Mark your answer on your answer sheet.

28.

Mark your answer on your answer sheet.

14.

Mark your answer on your answer sheet.

29.

Mark your answer on your answer sheet.

15.

Mark your answer on your answer sheet.

30.

Mark your answer on your answer sheet.

16.

Mark your answer on your answer sheet.

31.

Mark your answer on your answer sheet.

17.

Mark your answer on your answer sheet.

32.

Mark your answer on your answer sheet.

18.

Mark your answer on your answer sheet.

33.

Mark your answer on your answer sheet.

19.

Mark your answer on your answer sheet.

34.

Mark your answer on your answer sheet.

20.

Mark your answer on your answer sheet.

35.

Mark your answer on your answer sheet.

21.

Mark your answer on your answer sheet.

36.

Mark your answer on your answer sheet.

22.

Mark your answer on your answer sheet.

37.

Mark your answer on your answer sheet.

23.

Mark your answer on your answer sheet.

38.

Mark your answer on your answer sheet.

24.

Mark your answer on your answer sheet.

39.

Mark your answer on your answer sheet.

25.

Mark your answer on your answer sheet.

40.

Mark your answer on your answer sheet.


PART 3
Directions: You will hear some conversations between two people. You will be asked to answer three
questions about what the speakers say in each conversation. Select the best response to each question
and mark the letter (A), (B), (C) or (D) on your answer sheet. The conversations will not be printed in your
test book and will be spoken only one time.

41.

42.

Why is the woman calling?

44.

(A) To ask about a delivery

(A) In a movie theater

(B) To reschedule a meeting
(C) To inquire about transportation

(B) In a musical instruments shop
(C) In an electronics store

(D) To request a hotel recommendation

(D) In a concert hall

Why does the woman apologize?

45.

(A) She was late for a seminar.

43.

Where most likely do the speakers work?

What problem are the speakers
discussing?

(B) She misread a schedule.
(C) She went to the wrong location.

(A) A shipment has not arrived.
(B) Some prices have gone up.

(D) She misplaced a file.

(C) A performance is sold out.

What does the man remind the woman to do?

(D) Some equipment is not working
properly.

(A) Bring some identification
(B) Park her car in front of the building
(C) Sign her name on a guest list
(D) Arrive a few minutes early

46.

What will the woman give each
customer?
(A) A free CD
(B) An event calendar
(C) A refund
(D) An autographed poster


47.

What are the speakers scheduled to
do on Friday?

53.

(A) Hold a conference call

(A) A corporate breakfast

(B) A retirement luncheon

(B) Visit a client

(C) A birthday celebration

(C) Give a presentation
(D) Interview a prospective employee

(D) A family reunion

54.
48.

What has the woman approved?

(A) The date of an event
(B) The woman's budget
(C) Seating preferences

(C) A meeting agenda
(D) A project extension

(D) The number of guests

Why does the man want to use the
black folders?

Why does the man suggest using the
Web site?

(A) They are inexpensive.

(A) To read customer reviews
(B) To find alternate locations

(B) They look professional.

(C) To make a reservation

(C) They are in stock.
(D) They come in various sizes.

(D) To see menu options

56.
50.

What information does the man request?

(A) A budget
(B) A printing order

55.
49.

What is the woman arranging?

Where are the speakers?

What is the man planning to do?

(A) At a doctor's office

(A) Move an office
(B) Renovate a space

(B) At a construction site
(C) In a clothing store

(C) Put in a garden
(D) Purchase some property

(D) In a laboratory

57.
51.

Why will the man have to fill out some

What does the man say he did before
he arrived?

paperwork?

(A) Toured a facility

(B) To obtain a permit

(B) Filled out some documents

(C) Called human resources

(C) To renew a license
(D) To get an estimate

(A) To apply for a loan

(D) Reviewed a work schedule

58.
52.

According to the woman, how long does it

What will the speakers do next?

take to process the paperwork?

(A) Get some protective gear

(A) One day

(B) Conduct an experiment
(C) Pack up some supplies

(B) Two days
(C) One week

(D) Watch a training video

(D) Two weeks


59.

60.

Why is the woman calling?

65.

Who most likely are the speakers?

(A) To confirm that a price is correct
(B) To request a store catalog

(A) Advertising executives
(B) Apparel salespeople

(C) To find out if an item is on display

(C) Fashion designers

(D) To check the status of an order

(D) Magazine editors

What does the man say about the
Putnam model?

66.

What aspect of the clothing does the woman
want to highlight?

(A) It requires assembly.
(B) It has been discontinued.

(A) The characteristics of the material
(B) The innovative designs

(C) It has to be shipped from the
warehouse.

(C) The affordable prices
(D) The range of colors

(D) It is durable.

67.
61.

What does the woman say she will do?
(A) Compare prices

(A) A fashion show
(B) A photo shoot

(B) Cancel an order

(C) A store opening

(C) Check with another supplier
(D) Visit a store

(D) A product launch

68.
62.

63.

Why does the woman want to cancel her

Why is the woman going to Vancouver?

membership?

(A) For a family vacation

(A) She will be away for an extended

(B) For a professional conference
(C) For a job interview

period.
(B) Membership fees are going to be raised.

(D) For a sporting event

(C) Her fitness instructor is leaving.
(D) Her company has changed its hours of
operation.

Why does the woman ask for an
earlier date?
(A) She is concerned about the weather.

64.

What is scheduled for the end of the month?

69.

What does the man suggest?

(B) She is starting a new job.
(C) Train fares will be lower.

(A) Joining a different fitness center
(B) Taking an evening class

(D) More hotel rooms will be available.

(C) Speaking to a manager
(D) Suspending an account

What will the man send the woman?
(A) A uniform

70.

What does the man ask the woman to do?

(B) An employment contract
(C) A company newsletter

(A) Turn in her membership card
(B) Fill out a customer satisfaction form

(D) A travel itinerary

(C) Submit a document from her employer
(D) Make a payment in advance


PART 4
Directions: You will hear some talks given by a single speaker. You will be asked to answer three
questions about what the speaker says in each talk. Select the best response to each question and mark
the letter (A), (B), (C) or (D) on your answer sheet. The talks will not be printed in your test book and will
be spoken only one time.

71.

72.

Where does the speaker most likely work?

74.

(A) At an insurance company
(B) At a medical office

(A) A community fund-raiser
(B) A sporting event

(C) At a travel agency

(C) A cooking demonstration

(D) At a fitness center

(D) A talent show

What does the speaker ask the listener
to bring?

75.

What will event attendees be able to do?
(A) Purchase a video of the event

(A) A passport
(B) An insurance card

(B) Meet local business leaders
(C) Vote for a performer

(C) A doctor’s note
(D) A payment

(D) Receive free merchandise

76.
73.

What is the report mainly about?

What are event attendees advised to do?

According to the speaker, what requires
24-hour advance notice?

(A) Arrive at the location early

(A) Appointment changes
(B) Prescription orders

(C) Bring their own chairs
(D) Check a schedule online

(C) Room reservations
(D) Flight cancellations

(B) Buy tickets in advance


77.

78.

79.

80.

81.

82.

What item did the speaker order?

83.

What is the speaker calling about?

(A) A backpack
(B) A ring

(A) A musical instrument
(B) A newspaper subscription

(C) A wallet

(C) A kitchen appliance

(D) A watch

(D) A stereo system

What problem does the speaker mention?

84.

What surprised the speaker?

(A) An additional item was delivered.

(A) The return policy

(B) An item broke during shipment.
(C) A receipt was not provided.

(B) The quantity available
(C) The price

(D) A discount was not applied.

(D) The terms of a promotion

What is the speaker requesting?

85.

What would the speaker like to do?

(A) Overnight delivery

(A) Receive a product brochure

(B) A refund

(B) Inspect an item

(C) A replacement
(D) A price reduction

(C) Place an order
(D) Speak to a manager

What will happen at the bookstore tonight?

86.

What is the announcement mainly about?

(A) A contest winner will be announced.
(B) An author will give a presentation.

(A) A job opening
(B) A new contract

(C) A new publication will be released.

(C) An employee's achievement

(D) A book club will hold a meeting.

(D) An anniversary celebration

What is Grace Bradley's book about?

87.

Who is Juan Mendez?

(A) Her photography

(A) A member of the board of directors

(B) Her work with children
(C) Her recent trips

(B) A client of the company
(C) A professional athlete

(D) The publishing industry

(D) A graphic designer

What are listeners invited to do after
the event?

88.

What has the company recently changed?
(A) Its business hours

(A) Have refreshments
(B) Meet the judges

(B) Its logo
(C) Its manufacturing methods

(C) Register for a membership

(D) Its prices

(D) Have books signed


89.

90.

91.

What will visitors learn about on the tour?

95.

What event is being described?

(A) The development of an organization
(B) The life of a famous artist

(A) A computer programming class
(B) A new-employee orientation

(C) The architecture of a building

(C) A career-counseling workshop

(D) The history of an art form

(D) A writing competition

Who should make a reservation?

96.

What will attendees have the chance to do?

(A) Weekday visitors

(A) Practice a skill

(B) Art students
(C) Large groups

(B) Participate in a group discussion
(C) Test a new product

(D) Families with young children

(D) Subscribe to an industry publication

According to the message, what can
listeners do on the Web site?

97.

What will all attendees receive?
(A) An instructional DVD

(A) Register for a workshop

(B) A reference guide

(B) Learn about membership benefits
(C) Volunteer to give tours

(C) A certificate of completion
(D) A meal voucher

(D) View a list of future events

98.
92.

What will change at the company?
(A) A second factory will open.

(A) A desktop computer
(B) A video camera

(B) A new product will be manufactured.

(C) A mobile phone

(C) New equipment will be installed.

(D) Hours of operation will be extended.

(D) A software program

99.
93.

What type of product is being discussed?

According to the speaker, why should
listeners talk to a supervisor?

According to the report, what is the most
notable feature of the product?

(A) To request additional work

(A) It is easy to use.
(B) It is lightweight.

(B) To find out about a training session
(C) To suggest improvements

(C) It has a low price.
(D) It has a long battery life.

(D) To discuss vacation time

100.
94.

How does the company plan to create

When will the change be made?

interest in the new product?

(A) At the beginning of the week

(A) By rewarding customers who shop early

(B) In two weeks

(B) By hosting in-store demonstrations

(C) Next month
(D) Next year

(C) By hiring a celebrity spokesperson
(D) By running Internet advertisements

This is the end of the Listening test. Turn to Part 5 in your test book.


READING TEST
In the Reading test, you will read a variety of texts and answer several different types of reading
comprehension questions. The entire Reading test will last 75 minutes. There are three parts, and
directions are given for each part. You are encouraged to answer as many questions as possible within
the time allowed. You must mark your answers on the separate answer sheet. Do not write your
answers in your test book.

PART 5
Directions: A word or phrase is missing in each of the sentences below. Four answer choices are given
below each sentence. Select the best answer to complete the sentence. Then mark the letter (A), (B),
(C) or (D) on your answer sheet.

101.

102.

103.

This mobile phone is an updated version of
the _______ model.

105.

(A) origin

(A) benefits

(B) origins

(B) benefitting

(C) original
(D) originally

(C) benefitted
(D) beneficial

Twenty new mechanical engineers will be

106.

Mr. Thomas has not _______ decided which

_______ the company next month.

design to use for the company letterhead.

(A) recruiting

(A) still

(B) joining
(C) performing

(B) yet
(C) already

(D) working

(D) soon

Employees must return to _______ work

107.

stations immediately after the lunch break.

Ms. Gupta has requested _______ to use
Berkeley Hall for the seminar series that will
start next month.

(A) theirs

104.

Our firm offers excellent _______ as a way to
retain its valued employees.

(B) them
(C) they

(A) authorize
(B) authorized

(D) their

(C) to authorize
(D) authorization

Please reply _______ to the invitation for the
software training.
(A) closely
(B) promptly
(C) likely
(D) expressly

108.

Passengers should be _______ that the
airline is not responsible for lost or stolen
items.
(A) aware
(B) aligned
(C) awake
(D) abroad


109.

Ms. Park will _______ a certificate to each
person who completed the course for
pharmacy technicians.

115.

The annual report indicates significant growth
_______ the past several years.
(A) onto

(A) reach

(B) over

(B) present
(C) involve

(C) while
(D) than

(D) achieve

116.
110.

Dr. Schmidt is not sure that her research
assistant can complete the required

This guest house offers fine accommodations
at an affordable _______.
(A) income

investigation by _______.
(A) his

(B) satisfaction
(C) worth

(B) him

(D) rate

(C) his own
(D) himself

117.

Our chief operating officer was very _______
by the latest sales figures.

111.

It is your _______ to notify the library if your

(A) impress

name or address changes.

(B) impressing
(C) impressed

(A) demand
(B) responsibility
(C) labor
(D) observation

112.

(D) impressive

118.

Candidates for the position must _______

_______ the Kendal Company has been in
business for only nine months, it has very
quickly become profitable.

their applications by the end of the month.
(A) submitted

(A) Although
(B) Unless

(B) submitting
(C) submit

(C) Before
(D) During

(D) be submitted

119.
113.

114.

Naomi Takeda was not able to attend the

Official _______ is required for all vessels
leaving the port.

meeting last Tuesday, but Claire Marsters
gave her a _______ of the discussion.

(A) documentation
(B) administration

(A) summarily
(B) summarizer

(C) freight

(C) summarized

(D) agency

(D) summary

The copy machine at the top of the stairs has
now been _______.
(A) serviced
(B) prescribed
(C) remodeled
(D) progressed

120.

Sleeping-car passengers will be provided
_______ the bedding they need for the
journey.
(A) with
(B) for
(C) to
(D) of

121.

New software that should reduce employee
training time _______.

127.

(A) to develop

The company's expansion into South
America will _______ the creation of more
than 100 jobs.

(B) developing

(A) return from

(C) is being developed
(D) to be developed

(B) restore to
(C) research into
(D) result in

122.

Many of the older buildings in this area have
been torn down to make room for the
_______ of the highway.

128.

elected leaders.

(A) thickness
(B) widening

123.

The financial challenges facing the town
council must be addressed _______ by its

(A) urgency

(C) inflation

(B) urgencies

(D) gain

(C) urgently
(D) urgent

There will be time for participants to discuss
_______ issue presented in the seminar.

129.

_______ willingness to create
customdesigned fabric has made local textile

producer Desmond Finn very popular with

(A) most of
(B) all

movie-set designers.

(C) entire
(D) each

(A) Which
(B) His

124.

(C) Whose
(D) Those

Employees should _______ the shift
manager if assembly work is interrupted by a
machinery breakdown.
(A) inform

130.

apply for a driver's license until they are
_______ 17 years old.

(B) speak
(C) respond

125.

In this province, student drivers may not

(D) inquire

(A) at once
(B) at least

After remaining high for several days,
temperatures finally fell _______ yesterday.

(C) for now

(A) slight
(B) slighter
(C) slightly
(D) slightest

(D) for good

131.

The Ashford Chamber of Commerce invites
visitors _______ the restaurants, and
theaters on the city's waterfront.
(A) patronize

126.

Dr. Menotti's decision to move to Zurich has
_______ at all to do with his work.
(A) nothing
(B) anything
(C) something
(D) everything

(B) patronized
(C) to patronize
(D) be patronizing


132.

133.

Salvador Gomez worked _______ in
planning the festival, and he deserves much
of the credit for its success.

138.

(A) hardly

(A) must solve

(B) densely
(C) tirelessly

(B) be solved
(C) will solve

(D) severely

(D) in solving

_______ project manager, Ms. Chung will be
directly responsible to the company president.

139.

(B) since

(D) As

(C) against
(D) concerning

Our team of specialists works with clients to
develop _______ marketing strategies.

(C) demonstrative
(D) dismissive
The last shipment was refused by the buyer
_______ damage that occurred while the
product was in transit.
(A) according to
(B) because of
(C) as a result

(D) by reason

136.

There are many _______ signs that the
quality of education is improving in this
country.
(A) encourage
(B) encouraged
(C) encouraging
(D) encouragement

137.

(A) therefore

(C) Plus

(A) restrictive
(B) innovative

135.

It is always advisable to verify departure
times, _______ flight schedules may change
after a ticket is issued.

(A) Throughout
(B) Aside

134.

You will find the manual very helpful _______
any problems you encounter when you first
use the software.

It has been projected that sales organic fruit
and vegetables will increase _______ 20
percent this year.
(A) by
(B) after
(C) from
(D) across

140.

Executives from the two firms may soon be
ready to _______ the terms of the proposed
merger.
(A)
(B)
(C)
(D)

confirm
converse
commune
collaborate

PART 6
Directions: Read the texts that follow. A word or phrase is missing in some of the sentences. Four
answer choices are given below each of the sentences. Select the best answer to complete the text.
Then mark the letter (A), (B), (C) or (D) on your answer sheet.

Questions 141-143 refer to the following advertisement.

The Polameve TG180 refrigerator is perfect for people living in houses or apartments where space is
limited. The unit is simple and unobtrusive, and as a space-saving measure, it is not _______ with an ice

141.

(A) equipped
(B) equip
(C) equipment
(D) equips

or water dispenser.
However, the lack of such _______ does not detract in any way from the unit's overall performance.

142.

(A) preparation
(B) repair
(C) features
(D) temperatures

Users will appreciate the capacity of the unit. In fact, it has more storage space than can be found in
competitors' models that are _______ priced.

143.

(A) similarity
(B) similarities
(C) similarly
(D) similar

For those looking to purchase an affordable, high-quality refrigerator that makes the best use of their
space, the Polameve TG180 is the ideal choice.


Questions 144-146 refer to the following e-mail.

To: Sales Team
From: Bae Jong
Date: May 1st
Subject: News
Hello,
I'm writing to let you know that Marcy Hayan has accepted the position of Senior Business Development
Specialist for our software division, _______ in Seoul.

144.

(A) locates
(B) located
(C) locating
(D) to locate

She will be _______ for identifying and developing new business opportunities in the region.

145.

(A) dependable
(B) obligated
(C) allowed
(D) responsible

In addition, she _______ the Regional Vice President in the day-to-day operations of this rapidly

146. (A) was supporting
(B) supported
(C) will support
(D) has been supporting
growing operation.
Ms. Hayan has been an important member of our team. Her last day in the office will be on May 15th, but
we hope that she will keep in touch. Please join me in wishing her all the best in her new endeavor in
Seoul.
Bae Jong
Director of Sales, Linton Computing

Director of Sales, Linton Computing


Questions 147-149 refer to the following notice.

With our new automatic renewal policy, subscribers to Larson's Investment Strategies no longer have to
worry about missing our coverage of business news and analysis. Once your subscription _______, it

147.

(A) began
(B) to begin
(C) beginning
(D) has begun

will continue without interruption unless you state otherwise. If we do not hear from you, the subscription
will be renewed for the term that you selected _______ (one, two or three years), and at the same rate,

148.

(A) completely
(B) previously
(C) steadily
(D) readily

regardless of price changes.
To cancel at any time, call our customer service department at 780-555-0190, and you will be given a
full refund for the remaining _______.

149.

(A) issues
(B) tickets
(C) services
(D) boxes

Please contact us if your credit card information changes at any time.


Questions 150-152 refer to the following advertisement.

At the Goerlitz Institute, we analyze the performance of advertisements. We also decide whether
advertising campaigns are effective.
In short, we _______ the impact an advertising campaign has on the public's spending habits.

150.

(A) reduce
(B) examine
(C) challenge
(D) create

We are able to determine how _______ respond to advertisements for a wide range of products and

151.

(A) consumers
(B) consume
(C) consumed
(D) consuming

services.
Data obtained from our research has helped our clients determine which advertising methods are likely
to generate income and which may need to be revised. Having reviewed this information, companies
can then refine their advertising strategies _______.

152.

(A) otherwise
(B) almost

(C) instead
(D) accordingly

Among the clients who have benefited from our services are food producers, pharmaceutical
companies, and household equipment manufacturers. To learn more, visit our Web site at
www.goerlitzinstitute.com.


PART 7
Directions: In this part you will read a selection of texts, such as magazine and newspaper articles,
letters, and advertisements. Each text is followed by several questions. Select the best answer for
each question and mark the letter (A), (B), (C) or (D) on your answer sheet.

Questions 153-154 refer to the following advertisement.

Zumatech 3000 Hush Maker
Are you tired of daily chores? Do you think that keeping your floors and carpets in
good condition should be easier and less exhausting? Do you find traditional
vacuum cleaners too noisy? Then the Zumatech 3000 is perfect for you. Our new
Hush Maker noise-reduction technology makes the Zumatech 3000 the ideal
machine for discerning home owners. Try one! You’ll keep your floors spotless and
your house peaceful!

153.

What is being advertised?

154.

What is indicated about the product?

(A) A washing machine

(A) It is quiet.

(B) A dishwasher
(C) A clothes dryer

(B) It is inexpensive.
(C) It is fast.

(D) A vacuum cleaner

(D) It saves energy.


Questions 155-156 refer to the following advertisement.

Swann’s
DEPARTMENT STORES

Dear Frequent Customer,
Our summer sale is about to start, and we want to tell you about the substantial savings
we are offering during this annual event. For two weeks only, every item in our women’s
clothing and accessory department will be offered to loyal customers at a marked-down
price of 25 percent off the lowest price! You can view our items on our Web site at
www.swannsdepartments.com.
This incredible sale will begin on June 1st and end on June 14th. Just bring this letter in to
the store to receive our unbelievable savings. We know you won’t want to miss this one!
Sincerely,

Harold Swann
Harold Swann, Manager
Swann’s Department Stores

155.

What is the purpose of this letter?
(A) To advertise a store opening

156.

What does the letter say is available on
the store's Web site?

(B) To promote a new line of clothing
(C) To announce a change in store

(A) Discount coupons
(B) Pictures of products

management
(D) To inform readers of special savings

(C) Directions to the store
(D) Store hours