ETS TOEIC TEST

Ngôn ngữ nói chung và Tiếng Anh nói riêng không phải là một bộ quy tắc và ngữ pháp, mà là công cụ người ta
dùng để biểu đạt ý nghĩa và tình cảm của mình đối với người khác, qua đó để người ta hiểu nhau. Trong thời đại
ngày nay, giao tiếp Tiếng Anh đã trở thành chìa khóa quan trọng giúp chúng ta hội nhập với bạn bè quốc tế,
mở rộng môi trường học tập và trở thành những công dân toàn cầu của một nền giáo dục hiện đại.

Học Tiếng Anh kết hợp hoàn thành các dự án dưới sự
giám sát của Giảng viên đứng lớp và đánh giá chuyên môn
của Giảng viên nước ngoài như: dạy hát, đóng kịch, phỏng
vấn nhân vật nổi tiếng , tường thuật tin nóng…

Phát triển khả năng tư duy ngôn ngữ trong giao tiếp qua
các tình huống tranh luận, phản biện; rèn luyện kỹ năng
thuyết trình và làm việc nhóm.

+ Tăng cường vốn từ vựng với 12 chủ đề giao tiếp
thông dụng trong cuộc sống hàng ngày.
+ Vận dụng ngữ pháp và các mẫu câu vào trong giao tiếp
một cách tự nhiên.

Áp dụng các kỹ năng Tiếng Anh một cách chủ động
vào các hoạt động ngoại khóa đa dạng như: săn Tây,
ẩm thực, city tour…
+ Cơ bản: chuẩn hóa 44 âm tiết trong Tiếng Anh.
+ Nâng cao: kỹ thuật nối âm, nuốt âm, rơi âm và
biến âm của người bản xứ.


+

TOEIC TEST 03
Listening & Reading

Audio: />
onthicongchuc.edu.vn
See and Share


LISTENING TEST
In the Listening test, you will be asked to demonstrate how well you understand spoken
English. The entire Listening test will last approximately 45 minutes. There are four parts, and
directions are given for each part. You must mark your answers on the separate answer sheet.
Do not write your answers in your test book.

PART 1
Directions: For each question in this part, you will hear four statements about a picture in your
test book. When you hear the statements, you must select the one statement that best
describes what you see in the picture. Then find the number of the question on your answer
sheet and mark your answer. The statements will not be printed in your test book and will be
spoken only one time.

EXAMPLE

Statement (C), “They're standing near the table,” is the best description of the picture, so you should
select answer (C) and mark it on your answer sheet.


1.

2.


3.

4.


5.

6.


7.

8.


9.

10.


PART 2
Directions: You will hear a question or statement and three responses spoken in English. They will not
be printed in your test book and will be spoken only one time. Select the best response to the question
or statement and mark the letter (A), (B), or (C) on your answer sheet.

EXAMPLE
You will hear:

Where is the meeting room?

You will also hear:

(A) To meet the new director.
(B) It’s the first room on the right.
(C) Yes, at two o’clock.

The best response to the question “Where is the meeting room?” is choice (B), “It’s the first room on the
right,” so (B) is the correct answer. You should mark answer (B) on your answer sheet.

11.

Mark your answer on your answer sheet.

26.

Mark your answer on your answer sheet.

12.

Mark your answer on your answer sheet.

27.

Mark your answer on your answer sheet.

13.

Mark your answer on your answer sheet.

28.

Mark your answer on your answer sheet.

14.

Mark your answer on your answer sheet.

29.

Mark your answer on your answer sheet.

15.

Mark your answer on your answer sheet.

30.

Mark your answer on your answer sheet.

16.

Mark your answer on your answer sheet.

31.

Mark your answer on your answer sheet.

17.

Mark your answer on your answer sheet.

32.

Mark your answer on your answer sheet.

18.

Mark your answer on your answer sheet.

33.

Mark your answer on your answer sheet.

19.

Mark your answer on your answer sheet.

34.

Mark your answer on your answer sheet.

20.

Mark your answer on your answer sheet.

35.

Mark your answer on your answer sheet.

21.

Mark your answer on your answer sheet.

36.

Mark your answer on your answer sheet.

22.

Mark your answer on your answer sheet.

37.

Mark your answer on your answer sheet.

23.

Mark your answer on your answer sheet.

38.

Mark your answer on your answer sheet.

24.

Mark your answer on your answer sheet.

39.

Mark your answer on your answer sheet.

25.

Mark your answer on your answer sheet.

40.

Mark your answer on your answer sheet.


PART 3
Directions: You will hear some conversations between two people. You will be asked to answer three
questions about what the speakers say in each conversation. Select the best response to each question
and mark the letter (A), (B), (C) or (D) on your answer sheet. The conversations will not be printed in your
test book and will be spoken only one time.

41.

42.

Where most likely does the conversation
take place?

44.

(A) At a grocery store
(B) At a hotel

(A) A job transfer
(B) A trip itinerary

(C) At a travel agency
(D) At an airport

(C) A store opening
(D) An advertising campaign

What does the man say he can do for
the woman?

45.

What most likely is the woman's job?

(A) Store her luggage

(A) Human resources manager
(B) Real estate agent

(B) Make a reservation

(C) Sales team leader

(C) Arrange transportation
(D) Print out a receipt

(D) Computer programmer

46.
43.

What are the speakers mainly
discussing?

What does the man give the woman?

What will the man give the
woman?

(A) A parking pass
(B) A list of restaurants

(A) A business card
(B) An e-mail address

(C) A city map
(D) A travel brochure

(C) A rental agreement
(D) A résumé


47.

What will take place on Friday?

53.

(A) An office will be painted.
(B) A carpet will be replaced.

48.

(A) A cooking course will be offered.

(C) Computers will be upgraded.

(B) A line of cookware will be launched.

(D) Work assignments will be distributed.

(C) A cafe will open.
(D) A documentary will be filmed.

What is the woman concerned about?
(A) The availability of a staff member

49.

According to the woman, what will
happen this summer?

54.

What is Steven Okada known for?

(B) The size of a meeting space
(C) The accessibility of some files

(A) Owning a chain of stores
(B) Writing a magazine column

(D) The deadline for a project

(C) Founding a cooking school
(D) Hosting a television show

Who will the man contact?
(A) The training coordinator

55.

What does the woman recommend?

(B) The security office
(C) The maintenance supervisor

(A) Requesting an interview
(B) Registering soon

(D) The technical support department

(C) Subscribing to a newsletter
(D) Asking about cancellations

50.

Why is the woman calling?
(A) To discuss a seating plan

56.

likely take place?

(B) To arrange catering services
(C) To invite the man to speak at a banquet

(A) At a factory

(D) To inquire about flower arrangements

51.

(B) At a home improvement store
(C) At a construction site
(D) At a bus station

What will the woman provide?
(A) An event schedule
(B) Delivery instructions
(C) Menu options

57.

What does the woman want to know?
(A) How much a project will cost

(D) A photograph

52.

Where does the conversation most

(B) What part is needed
(C) Why a problem occurred
(D) When a repair will be completed

How much advance notice does the
man require?
(A) Two days

58.

What will the man probably do next?

(B) One week
(C) Two weeks

(A) Inform his supervisor
(B) Review an order form

(D) One month

(C) Check the inventory
(D) Schedule a technician


59.

60.

61.

What are the speakers mainly discussing?

65.

Who most likely is the man?

(A) A budget surplus
(B) A news report

(A) An actor
(B) A set designer

(C) A conference agenda

(C) A producer

(D) A software upgrade

(D) A tailor

What has Ms. Han asked employees to do?

66.

What problem does the man mention?

(A) Sign up for training

(A) He cannot find some papers.

(B) Update their calendars
(C) Review some invoices

(B) He has a conflicting work obligation.
(C) Some promotional materials are not

(D) Recommend projects

ready.
(D) An audition has been postponed.

What does the man suggest?
(A) Purchasing equipment

67.

What does the man offer to do next
Wednesday?

(B) Consulting colleagues
(C) Holding monthly meetings

(A) Introduce a speaker

(D) Reducing spending

(B) Pick up a script
(C) Take some pictures

(D) Meet with a designer

62.

What is the purpose of the telephone call?
(A) To describe a service
(B) To publicize an event
(C) To conduct a survey

68.

(A) Her article has been accepted

(D) To request a proposal

63.

for publication.
(B) She has been selected to receive

What does the woman say she has done?

a grant.
(C) Research assistants have been hired.

(A) Used public transportation

(D) A deadline has been extended.

(B) Organized a neighborhood group

(C) Followed news reports
(D) Contacted city officials

64.

What is the man calling to tell the woman?

69.

What has the woman recently done?
(A) Expanded her laboratory
(B) Interviewed for a job

What does the man suggest the woman do?

(C) Presented her research
(D) Organized a conference

(A) Write a newspaper article
(B) Complete a form online
(C) Speak with an expert
(D) Order a free sample

70.

What does the man ask the woman to do?
(A) Check some data
(B) Sign a contract
(C) Submit letters of reference
(D) Revise a submission

PART 4
Directions: You will hear some talks given by a single speaker. You will be asked to answer three
questions about what the speaker says in each talk. Select the best response to each question and mark
the letter (A), (B), (C) or (D) on your answer sheet. The talks will not be printed in your test book and will
be spoken only one time.

71.

72.

When is this broadcast being heard?

74.

(A) In the morning
(B) During the lunch hour

(A) In a renovated factory
(B) In a historic home

(C) In the late afternoon

(C) On a ship

(D) In the evening

(D) On a farm

What has caused a problem?

75.

(A) A broken traffic signal

73.

Where is the museum?

What should listeners do if they want to
take a guided tour?

(B) Fallen trees
(C) A community parade

(A) Speak with the information desk
(B) Meet at the entrance on the hour

(D) Bridge construction

(C) Purchase tickets online
(D) Register in the gift shop

What does the speaker suggest?
(A) Following an alternate route
(B) Using public transportation
(C) Driving carefully
(D) Leaving early

76.

Why will part of the museum be closed
temporarily?
(A) To host a private party
(B) To set up an exhibit
(C) To install video cameras
(D) To replace some windows


77.

78.

79.

What event is being rescheduled?

83.

Who is the speaker?

(A) A sales conference
(B) A department seminar

(A) An event planner
(B) A hotel manager

(C) A business luncheon

(C) A landscaper

(D) A retirement party

(D) A photographer

Why was the event postponed?

84.

What is the problem?

(A) A budget had not been approved yet.

(A) Rain is predicted.

(B) A restaurant was already booked.
(C) A speaker canceled unexpectedly.

(B) A guest has not arrived.
(C) Some lights are not working.

(D) A client project had to be finished.

(D) Some flowers have not been planted.

What are listeners asked to help
select?

85.

What is planned for this weekend?
(A) A wedding ceremony

(A) A menu

(B) A sculpture installation

(B) A location
(C) A date

(C) A photo exhibition
(D) A garden show

(D) A guest list

86.
80.

81.

What type of business does the

What type of business is being advertised?

speaker own?

(A) An interior design firm

(A) A fitness center

(B) An art supply store

(B) A public relations firm

(C) A real estate agency
(D) A home improvement store

(C) A food store
(D) A bookshop

What is the topic of this Saturday's

87.

workshop?

What did Stacy Weston write?

(A) Choosing a decorating style

(A) A cookbook
(B) A newspaper article

(B) Installing carpet
(C) Remodeling a bathroom

(C) A restaurant guide
(D) An autobiography

(D) Framing artwork

88.
82.

What is scheduled for tomorrow

According to the speaker, what will be
distributed at the workshop?

morning?

(A) Information packets

(B) A grand opening

(B) Coupons
(C) Supply kits

(C) A race
(D) A demonstration

(D) Color samples

(A) A book signing


89.

90.

91.

What will be built in the community?

95.

In what department does the speaker work?

(A) A hospital
(B) A community center

(A) Research
(B) Payroll

(C) A park

(C) Sales

(D) A transit station

(D) Personnel

What benefit of the project did the
governor mention?

96.

What is the listener asked to sign
on Monday?

(A) Shorter commutes
(B) Increased tourism

(A) An employment contract
(B) A paycheck

(C) A cleaner environment
(D) More local jobs

(C) An application form
(D) A purchase order

Who will be interviewed after the break?

97.

(A) The governor

Why is Dan Bates leading a session
on Monday?

(B) Community residents
(C) A building inspector

(A) It was the only time that he was
available.

(D) An economics professor

(B) He was recently promoted.
(C) The usual presenter will be away.
(D) The listener requested a change.

92.

What product is being discussed?
(A) A stereo system
(B) A laptop computer

93.

98.

(C) A color printer
(D) A software program

(A) A construction project
(B) A charitable donation

What is said about Koji Aoki?

(C) A city landmark
(D) A corporate merger

(A) He works for an industry magazine.
(B) He created an influential advertising

99.

According to the speaker, what is a goal
of the Penndale Civic Association?

campaign.
(C) He led a successful project team.

94.

What is the subject of the announcement?

(A) To sponsor community events

(D) He is on the board of directors.

(B) To improve the business district
(C) To restore historic neighborhoods

What does the company plan to do
next year?

(D) To support local schools

(A) Hire a consultant
(B) Open an international office
(C) Change its logo
(D) Reorganize a division

100.

What will the speaker most likely

do next?
(A) Hand out brochures
(B) Answer questions
(C) Review a timeline
(D) Show a video

This is the end of the Listening test. Turn to Part 5 in your test book.


READING TEST
In the Reading test, you will read a variety of texts and answer several different types of reading
comprehension questions. The entire Reading test will last 75 minutes. There are three parts, and
directions are given for each part. You are encouraged to answer as many questions as possible within
the time allowed. You must mark your answers on the separate answer sheet. Do not write your
answers in your test book.

PART 5
Directions: A word or phrase is missing in each of the sentences below. Four answer choices are given
below each sentence. Select the best answer to complete the sentence. Then mark the letter (A), (B),
(C) or (D) on your answer sheet.

101.

The Nevinton Library is open _______ all
community residents.

105.

According to the Harton Fashion Chronicle,
many designers _______ green and brown

fabrics for their autumn collections this year.

(A) to
(B) on

(A) to use

(C) from
(D) at

(B) are using
(C) had been used
(D) are used

102.

For a full refund, please _______ the product
in its original packaging.

106.

(A) returns

Ms. Choi is not only a good public speaker
_______ also a talented writer.

(B) returned
(C) return

(A) both

(B) if

(D) returning

(C) nor
(D) but

103.

_______ employee is required to complete
the safety program before beginning work on
the assembly line.

104.

107.

The Belnito Waterfall is one of the most
popular tourist _______ on the island.

(A) Every
(B) All

(A) attracting
(B) attractive

(C) Few
(D) Other

(C) attractions

(D) attracts

The Sanderson Company uses premium
shipping _______ that can be modified to

108.

Candidates for the position of assistant
manager must be _______ of assuming a

meet the diverse needs of customers.

wide range of responsibilities.

(A) contains

(A) capable

(B) contained
(C) containing

(B) enclosed
(C) selected

(D) containers

(D) ready


109.

110.

The Mirkis Corporation _______ fifteen
different magazines about health and travel
to subscribers across the nation.

115.

The Internet has made it easier for vehicle
buyers to _______ for banks that offer the
best loans.

(A) produces

(A) search

(B) distributes
(C) orders

(B) purchase
(C) find

(D) notes

(D) figure

Over the years, businesses have developed
and tested various methods to measure

116.

employee _______.

Delemarke’s profits are expected to rise
_______ over the next ten years as the
company begins to offer new services
abroad.

(A) performer
(B) performs

(A) closely

(C) performed
(D) performance

(B) lately
(C) cheaply
(D) steadily

111.

Unfortunately, _______ of the two venues
has the capacity needed to host Tsai
Technology’s annual banquet.

117.

training with a mentor.

(A) most
(B) several

112.

_______ rigorous coursework, the certificate
program also includes 100 hours of hands-on

(A) Since

(C) neither

(B) Along

(D) some

(C) Besides
(D) Resulting

Today, methods of fuel conservation are
being discussed more _______ in industry

118.

publications.

To learn more about safe ways to control
garden pests using _______ household
chemicals, visit our Web site.

(A) frequented
(B) frequenting
(C) frequently

(A) preventable
(B) ordinary

(D) frequent

(C) fellow
(D) mutual

113.

The commuter train will provide convenient
_______ to the central shopping district.

119.

(A) access

government agency.

(B) effect
(C) advance

114.

Not long _______ leaving the Nisklen

company, Mr. Saito began working at a

(A) around

(D) position

(B) off
(C) ever

Supervisors _______ have questions about
the new expense report process should

(D) after

contact the budget office for assistance.
(A) what

120.

_______ desks and chairs have been
ordered for the four newest staff members.

(B) whose

(A) Adding

(C) which
(D) who

(B) Additive

(C) Addition
(D) Additional


121.

The museum has had to _______ the
opening of the Tropo photography exhibit
until further notice.

127.

For the most current timetables, please
contact the transit authority _______.
(A) directly

(A) respond

(B) direction

(B) detach
(C) postpone

(C) directs
(D) directed

(D) transmit

128.
122.

The new Boulin sports car has several
_______ that distinguish it from last year’s

of steel products at a new modern facility just
outside the city.

model.
(A) feature

(A) manufacturer
(B) being manufactured

(B) features

(C) manufactured

(C) featuring
(D) featured

(D) manufacturing

129.
123.

124.

125.

Admission is free for children three years of

The owner of Pergini Builders estimates that
the construction in downtown Erlton will take

age and _______.

_______ eighteen months to complete.

(A) until

(A) approximately

(B) through
(C) between

(B) slowly
(C) eagerly

(D) under

(D) spaciously

Lawton Airways has announced that it will

130.

Keyomon restaurants can be _______ in a

_______ increase its nonstop service from
Cransen to Holey City.

wide variety of locations, from urban centers
to coastal towns.

(A) exactly
(B) finely

(A) finding
(B) found

(C) importantly
(D) substantially

(C) having found
(D) find

The use of flash photography is _______ in
this building.

131.

(A) prohibited

If Oyola Machines merges with the Menji
Corporation, the resulting conglomerate will
be _______ of the largest technology
companies in the world.

(B) to have prohibited

126.

The Silvau Division is now _______ a full line

(C) been prohibiting
(D) to prohibit

(A) much
(B) some

According to Lederer Financial Consultants,

(C) those
(D) one

a strategy to minimize borrowing is part of
good debt _______.
(A) registration
(B) management

132.

The coffee makers we compared _______ in
terms of price, size, and durability.
(A) varies

(C) signature

(B) vary

(D) invoice

(C) variable
(D) varying


133.

The president of Girou Electronics stated that
the financial performance of the company
was a personal responsibility of _______.

138.

larger companies.

(A) his

134.

Perhaps _______ their greater flexibility,
smaller companies may be able to react
more quickly to economic fluctuations than

(B) himself
(C) he

(A) even if
(B) owing to

(D) him

(C) not
(D) as

_______ he arrives at the airport in the next
ten minutes, Mr. Santini is going to have to

139.

take a later flight.

The stated objective is to _______ a
compensation plan that will attract, retain,
and motivate employees.

(A) Regardless
(B) While

(A) participate

(C) Unless
(D) Rather

(B) devise
(C) subtract
(D) count

135.

The latest line of Rookling soft drink is
performing _______ in most overseas
markets.
(A) admire
(B) admirably
(C) admires
(D) admirable

136.

Kriski Corn Cereal is made from only the
_______ of ingredients and contains no
artificial flavorings.
(A) freshest
(B) freshen
(C) fresh
(D) freshly

137.

Employment figures confirm that the nation’s
economy is growing at its fastest _______ in
five years.
(A) payment
(B) strategy
(C) pace
(D) data

140.

Several famous pieces of sculpture are
displayed in the _______ of City Hall.
(A)
(B)
(C)
(D)

surrounding
standing
vicinity
condition


PART 6
Directions: Read the texts that follow. A word or phrase is missing in some of the sentences. Four
answer choices are given below each of the sentences. Select the best answer to complete the text.
Then mark the letter (A), (B), (C) or (D) on your answer sheet.

Questions 141-143 refer to the following e-mail.

To:
From:
Subject:
Date:

Hina Khan <>
Jinkook Shin <>
Employment
September 12th

Dear Ms. Khan,
Thank you for expressing interest in an employment opportunity with Glaxton Computers. This e-mail is
to confirm that our human resources department _______ your résumé.

141.

(A) to receive
(B) will receive
(C) receive
(D) has received

The office is currently in the process of reviewing your _______ and work experience.

142.

(A) qualifications
(B) qualifying
(C) qualified
(D) qualifies

A recruiter will contact you by phone if you are selected for an interview.
_______, we will keep your contact information on file and contact you should another suitable vacancy

143.

(A) Unless
(B) For example
(C) Otherwise
(D) In comparison

become available in the future. We appreciate your interest in working with us.
Sincerely,
Jinkook Shin
Human Resources


Questions 144-146 refer to the following advertisement.

Now is the time to purchase advance tickets to the Adeline Playhouse! Last season was our most
successful season _______. The Sunset Blues received a Barry Award for best ensemble cast,

144.

(A) always
(B) ever
(C) previously
(D) evenly

Josephine Gray won a best actress award for In the Snow, and several other actors received
nominations. The upcoming season _______ to be even more exciting!

145.

(A) promised
(B) promise
(C) promises
(D) had promised

Our _______ has also undergone extraordinary renovations. New, more comfortable seats and

146. (A) hotel
(B) theater
(C) school
(D) station
improved acoustics will make the experience even more enjoyable for our audiences.
So, don't delay. Get your tickets now, while the best seats are still available!


Questions 147-149 refer to the following product review.

The new Kinden car from Seams is an excellent value. It is one of the only models available on the
market this year for less than £6,500. The exceptional _______ is just one of Kinden's many attractive

147.

(A) price
(B) appearance
(C) size
(D) speed

features.
The interior is spacious and comfortable; the rear seats adjust to provide _______ legroom or cargo

148.

(A) addition
(B) additions
(C) additionally
(D) additional

space as needed. And the Kinden offers other amenities that are not often included in budget-friendly
vehicles. Standard features include an alarm system, leather seats, and a superior Pesco stereo
system.
The sleek and stylish exterior completes the package. I encourage you _______ your local Searus

149.

(A) visiting
(B) visited
(C) be visiting
(D) to visit

dealership and test drive one for yourself today!


Questions 150-152 refer to the following memo.

To: All Hospital Employees
From: Administration
Date: June 19th
Subject: Use of Personal Electronic Devices

This memo serves as a reminder of official hospital policy regarding the use of personal electronic
devices _______ mobile phones and personal digital assistants.

150.

(A) whatever
(B) along
(C) such as

(D) after all

The administration recognizes the merits of utilizing certain devices for medical purposes and does not
intend to prohibit their use. _______, making personal calls during a shift can interfere with employees'

151.

(A) In consequence
(B) However
(C) Similarly
(D) Namely

responsibilities and cause distractions to those around them.
Therefore, employees should not use their mobile phones while at work without the express consent of
their supervisor. Supervisors _______ observe an employee making personal calls during work hours

152.

(A) who
(B) which
(C) some
(D) each

are authorized to take possession of the device until the employee's shift ends.


PART 7
Directions: In this part you will read a selection of texts, such as magazine and newspaper articles,
letters, and advertisements. Each text is followed by several questions. Select the best answer for
each question and mark the letter (A), (B), (C) or (D) on your answer sheet.

Questions 153-154 refer to the following card.

PARK PLACE HOTEL
Name: C

Claudia Kohl

l

Address: I Marktplatz 23, Hamburg

g

Phone number: 0

4

Date of stay: F

040 55 7174
February 11th- 13th

3

Room number:

206 6

Main purpose of visit:

Pleasure 

Business 

Guest room:

Excellent

Good

Cleanliness









Design









Comfort









Comments: l

Convention/Group meeting 
Fair

Poor

Noisy neighbors. Not enough sound insulation between rooms.

Restaurant:

Excellent

Good

Menu selection









Quality of food









Quality of service









Comments: l

Fair

An unusually wide selection of fish dishes!

Would you like to stay with us again?

Yes 

.

Poor

.

No 

Please leave this card at the front desk. Thank you!

153.

What is the card used for?

154.

What is indicated about the hotel?

(A) To advertise a hotel

(A) The rooms are clean.

(B) To register a hotel guest
(C) To apply for a hotel job

(B) The restaurant is large.
(C) The service is excellent

(D) To evaluate a hotel stay

(D) The staff are well paid.


Questions 155-157 refer to the following e-mail.

TO:
FROM:
SUBJECT:
DATE:

Mario Gonzalez <>
Estela Morales <>
Application
July 20th

Dear Mr. Gonzalez,
Thank you for your application for the junior accounting position here at Caixa Direct.
All applications and résumés are first reviewed by two of our senior staff members. If you
are selected for an interview following that review, you will be contacted by our
personnel officer, Ricardo Martinez, who will set up an appointment. At that time, we will
ask for names and contact information for three references.
Attached is a copy of our most recent annual report, as you requested. Thank you again
for your interest in Caixa Direct Corporation.
Yours truly,
Estela Morales

Office Manager
Caixa Direct Corporation

155.

156.

What is the purpose of the e-mail?

157.

What is being sent with the e-mail?

(A) To inquire about an open position

(A) A bank statement

(B) To confirm receipt of an application
(C) To request delivery of a document

(B) A staff directory
(C) A company report

(D) To report on a first meeting

(D) A job description

Who will contact Mr. Gonzalez to arrange
a meeting?
(A) The senior accountant

(B) The records officer
(C) The personnel officer
(D) The office manager