ETS TOEIC TEST

Ngôn ngữ nói chung và Tiếng Anh nói riêng không phải là một bộ quy tắc và ngữ pháp, mà là công cụ người ta
dùng để biểu đạt ý nghĩa và tình cảm của mình đối với người khác, qua đó để người ta hiểu nhau. Trong thời đại
ngày nay, giao tiếp Tiếng Anh đã trở thành chìa khóa quan trọng giúp chúng ta hội nhập với bạn bè quốc tế,
mở rộng môi trường học tập và trở thành những công dân toàn cầu của một nền giáo dục hiện đại.

Học Tiếng Anh kết hợp hoàn thành các dự án dưới sự
giám sát của Giảng viên đứng lớp và đánh giá chuyên môn
của Giảng viên nước ngoài như: dạy hát, đóng kịch, phỏng
vấn nhân vật nổi tiếng , tường thuật tin nóng…

Phát triển khả năng tư duy ngôn ngữ trong giao tiếp qua
các tình huống tranh luận, phản biện; rèn luyện kỹ năng
thuyết trình và làm việc nhóm.

+ Tăng cường vốn từ vựng với 12 chủ đề giao tiếp
thông dụng trong cuộc sống hàng ngày.
+ Vận dụng ngữ pháp và các mẫu câu vào trong giao tiếp
một cách tự nhiên.

Áp dụng các kỹ năng Tiếng Anh một cách chủ động
vào các hoạt động ngoại khóa đa dạng như: săn Tây,
ẩm thực, city tour…
+ Cơ bản: chuẩn hóa 44 âm tiết trong Tiếng Anh.
+ Nâng cao: kỹ thuật nối âm, nuốt âm, rơi âm và
biến âm của người bản xứ.


+

TOEIC TEST 05
Listening & Reading

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LISTENING TEST
In the Listening test, you will be asked to demonstrate how well you understand spoken
English. The entire Listening test will last approximately 45 minutes. There are four parts, and
directions are given for each part. You must mark your answers on the separate answer sheet.
Do not write your answers in your test book.

PART 1
Directions: For each question in this part, you will hear four statements about a picture in your
test book. When you hear the statements, you must select the one statement that best
describes what you see in the picture. Then find the number of the question on your answer
sheet and mark your answer. The statements will not be printed in your test book and will be
spoken only one time.

EXAMPLE

Statement (C), “They're standing near the table” is the best description of the picture, so you should
select answer (C) and mark it on your answer sheet.


1.

2.


3.

4.


5.

6.


7.

8.


9.

10.


PART 2
Directions: You will hear a question or statement and three responses spoken in English. They will not
be printed in your test book and will be spoken only one time. Select the best response to the question
or statement and mark the letter (A), (B), or (C) on your answer sheet.

EXAMPLE
You will hear:

Where is the meeting room?

You will also hear:

(A) To meet the new director.
(B) It’s the first room on the right.
(C) Yes, at two o’clock.

The best response to the question “Where is the meeting room?” is choice (B), “It’s the first room on the
right,” so (B) is the correct answer. You should mark answer (B) on your answer sheet.

11.

Mark your answer on your answer sheet.

26.

Mark your answer on your answer sheet.

12.

Mark your answer on your answer sheet.

27.

Mark your answer on your answer sheet.

13.

Mark your answer on your answer sheet.

28.

Mark your answer on your answer sheet.

14.

Mark your answer on your answer sheet.

29.

Mark your answer on your answer sheet.

15.

Mark your answer on your answer sheet.

30.

Mark your answer on your answer sheet.

16.

Mark your answer on your answer sheet.

31.

Mark your answer on your answer sheet.

17.

Mark your answer on your answer sheet.

32.

Mark your answer on your answer sheet.

18.

Mark your answer on your answer sheet.

33.

Mark your answer on your answer sheet.

19.

Mark your answer on your answer sheet.

34.

Mark your answer on your answer sheet.

20.

Mark your answer on your answer sheet.

35.

Mark your answer on your answer sheet.

21.

Mark your answer on your answer sheet.

36.

Mark your answer on your answer sheet.

22.

Mark your answer on your answer sheet.

37.

Mark your answer on your answer sheet.

23.

Mark your answer on your answer sheet.

38.

Mark your answer on your answer sheet.

24.

Mark your answer on your answer sheet.

39.

Mark your answer on your answer sheet.

25.

Mark your answer on your answer sheet.

40.

Mark your answer on your answer sheet.


PART 3
Directions: You will hear some conversations between two people. You will be asked to answer three
questions about what the speakers say in each conversation. Select the best response to each question
and mark the letter (A), (B), (C) or (D) on your answer sheet. The conversations will not be printed in your
test book and will be spoken only one time.

41.

What is the woman planning to do
after work?

44.

Envelopes

Buy a new appliance
Attend a business dinner

(B)
(C)

Invitations
Mailing labels

(C)
(D)

Pick up a car
Visit a friend

(D)

Printer paper

What information does the man provide?

What is the woman organizing?
(A)

A birthday party

(A)

Where to buy a ticket

(B)

A company picnic

(B)
(C)

Where to catch a bus
Where to find a taxi

(C)
(D)

An awards dinner
A retirement celebration

(D)

Where to locate an office

46.
43.

(A)

(A)
(B)

45.
42.

What is the woman looking for?

What problem does the woman mention?

What does the man offer to do?

(A)

She does not have enough money.

(A)
(B)

(B)
(C)

Her car is being repaired.
She is late for a meeting.

(C)
(D)

(D)

There is too much traffic.

Recommend some equipment
Look up some information
Show the woman some samples
Mail some packages


47.

48.

49.

Why is the man calling?

53.

(A)
(B)

To ask for directions
To reserve a room

(A)
(B)

Print out a report
Shut down his computer

(C)

To confirm an order

(C)

Make an appointment

(D)

To cancel an appointment

(D)

Access the Internet

Where does the woman most likely work?

54.

51.

52.

What does the man say he must do?

(A)

At a restaurant

(A)

Revise a schedule

(B)
(C)

At a shipping company
At a convention center

(B)

(C)

E-mail some documents
Meet with clients

(D)

At a travel agency

(D)

Telephone a colleague

What will the man leave at the front desk
on Monday?

55.

What does the woman suggest?
(A)

Using another computer

(A)

An invoice for printing services

(B)

Rescheduling a meeting

(B)
(C)

A payment for some food
An agenda for a meeting

(C)
(D)

Upgrading some equipment
Working on another project

(D)

A package of books

56.
50.

What is the man unable to do?

How did the woman learn about the man's

What has the woman lost?

agency?

(A)

A discount coupon

(A)

From a neighbor

(B)

A product code

(B)

From a magazine

(C)
(D)

A credit card
A gift receipt

(C)
(D)

From a coworker
From the Internet

According to the man, what can the

57.

What does the woman say she might do

woman receive?

before selling her house?

(A)

Reduced prices

(A)

Inspect some other properties

(B)
(C)

Free gift wrapping
A store credit

(B)
(C)

Make some improvements
Attend a real-estate seminar

(D)

A product sample

(D)

Place an advertisement

What will the woman probably do next?

58.

What will the man do when they meet?

(A)

Check a catalog

(A)

Recommend specific changes

(B)

Look at some merchandise

(B)

Provide a list of references

(C)
(D)

Fill out a form

Send a package

(C)
(D)

Take photographs
Sign a contract


59.

60.

61.

62.

63.

64.

What are the speakers planning to do?

65.

Where do the speakers most likely work?

(A)
(B)

Meet some clients
Shop for phones

(A)
(B)

At a medical-supply store
At a research institute

(C)

Eat at a restaurant

(C)

At a security firm

(D)

Attend a theater performance.

(D)

At a community hospital

Why are the speakers unable to contact
Juliana?

66.

What will the man ask the security office
to give the woman?

(A)
(B)

She is rehearsing for a performance.
She has turned off her mobile phone.

(A)
(B)

A storage-room key
A parking permit

(C)
(D)

She is traveling overseas.
She is teaching a seminar.

(C)
(D)

A tour of the building
A list of safety procedures

Why is the man relieved?

67.

What does the woman say she will do in
the afternoon?

(A)

Their friend already has a ticket.

(B)
(C)

Ticket prices have not increased.
They found a parking space nearby.

(A)
(B)

Make copies of a report
Conduct an experiment

(D)

Good seats are still available.

(C)
(D)

Obtain an identification card
Pick up some work supplies

What has Mr. Moreno recently done?

68.

Why is the man calling?

(A)

Won a cooking competition

(B)

Given a cooking demonstration

(A)

To make a job offer

(C)
(D)

Opened a restaurant
Written a cookbook

(B)
(C)

To request an interview
To confirm a deadline

(D)

To describe an apartment

What is special about Mr. Moreno's recipes?
(A)
(B)

They are easy to prepare.
They use healthy ingredients.

(C)
(D)

They are mostly vegetarian.
They are old family recipes.

69.

What does the woman ask for?
(A)

A larger office

(B)
(C)

A revised contract
More time to make a decision

(D)

Additional staff to complete a project

What does Mr. Moreno say about Madrid?
(A)
(B)

He was born there.
He usually goes there on vacation.

(C)
(D)

70.

What will the man send the woman?
(A)

A map of the city

He has a restaurant there.

(B)

A list of moving companies

He is on a television program there.

(C)

(D)

Directions to a facility
Information about benefits


PART 4
Directions: You will hear some talks given by a single speaker. You will be asked to answer three
questions about what the speaker says in each talk. Select the best response to each question and mark
the letter (A), (B), (C) or (D) on your answer sheet. The talks will not be printed in your test book and will
be spoken only one time.

71.

What type of company is Palko

74.

Incorporated?
(A)

An office-supply business

(A)
(B)

(B)

A bus company

(C)

A travel agency

(C)
(D)

A telephone provider
A delivery service

(D)

A party-supply store

75.
72.

73.

What is being advertised?
An auto repair shop
A bicycle store

Why is the office closed?

According to the speaker, what is
Randall's known for?

(A)
(B)

The road conditions are bad.
It is a public holiday.

(A)
(B)

Offering a lifetime warranty
Offering on-site training

(C)
(D)

Renovations are being completed.
Employees are attending a workshop

(C)
(D)

Having a large selection
Having an experienced staff

What does the speaker suggest?

76.

What has Randall's done recently?

(A)
(B)

Leaving a message
Checking a Web site

(A)
(B)

Sponsored a sporting event
Opened a second store

(C)

Calling back later

(C)

Celebrated an anniversary

(D)

Completing a survey

(D)

Introduced a rental service


77.

According to the news report what has

recently opened in Palmesa Square?

83.

(A)

A restaurant

(A)
(B)

(B)

A theater

(C)

To respond to a repair request

(C)
(D)

A hotel
A shopping center

(D)

To propose a schedule change

84.

78.

According to the speaker, why will the
Cabrillo West be popular with tourists?

79.

(A)

It has reasonable prices.

(B)
(C)

It is in a convenient location.
It has a unique design.

(D)

It is owned by a celebrity.

85.

Who is Anton Jensen?

(A)

A computer technician

(B)

(C)

An electrician
An office manager

(D)

A salesperson

What does the speaker promise to do
tomorrow?
(A)

Drop off a part

(B)
(C)

Pay an invoice
Provide an update

(C)
(D)

A news reporter
A city official

(D)

Apply for a permit

When will the museum close?

What event is being announced?
(A)

A nature hike

(A)

In 10 minutes

(B)

An art exhibit

(B)
(C)

In 15 minutes
In 45 minutes

(C)
(D)

A book fair
A walking tour

(D)

In one hour

What will begin at the museum next month?

What is said about William Robillard?

(A)

Self-guided tours

(A)
(B)

(B)
(C)

A lecture series
A special exhibit

(C)
(D)

(D)

A children's program

88.
82.

Who will the speaker get assistance from?

A company president
A local business owner

87.
81.

To give installation instructions
To inquire about a product

(A)
(B)

86.
80.

What is the purpose of the call?

He designed some local buildings.
He works at a cultural center.
He is an expert on the environment.
He wrote a guide about Hunter City

What can participants do at the end of

What are listeners reminded to do?

the event?

(A)

Collect personal belongings

(A)

Join an organization

(B)

Return audio equipment

(B)

Attend a presentation

(C)
(D)

Use a side exit
Renew their membership

(C)
(D)

Purchase merchandise
Have a book autographed


89.

According to the speaker, what has
changed?

95.

(A)

The starting time of a presentation

(A) A payroll process
(B) A corporate travel policy

(B)

The topic of a discussion

(C) Job responsibilities

(C)
(D)

The cost of registration
The location of a session

(D) Interviewing procedures

96.
90.

91.

92.

93.

What is the topic of Ms. Miyagi's talk?

What does the speaker emphasize that
listeners should do?

(A)
(B)

Internet marketing
Network security

(A)
(B)

Consult a manual
Complete forms carefully

(C)
(D)

Web-site design
Online journalism

(C)
(D)

Meet with supervisors weekly
Monitor expenses

What are listeners asked to do?

97.

What are listeners told to expect?

(A)

Register in advance

(A)

A change in a company policy

(B)
(C)

Wait to ask questions
Make a lunch choice

(B)
(C)

An upgrade of some software
A delay in a payment

(D)

Return on time

(D)

A revision to a work schedule

What did Ms. Pinto do last week?

98.

Who most likely are the listeners?

(A)

She placed an order.

(A)

Product engineers

(B)

She opened an account.

(B)

Software designers

(C)
(D)

She requested an estimate.
She changed a delivery date

(C)
(D)

Factory supervisors
Marketing executives

What problem does the speaker mention?

99.

What are listeners told to keep in mind?

(A)
(B)

A Web site is not working.
A shipment was sent to the wrong

(A)
(B)

The availability of materials
Production deadlines

(C)

address.
A credit card number is incorrect.

(C)
(D)

The price of product
Safety regulations

(D)

An item is unavailable.

100.
94.

What is the speaker explaining?

What does the speaker say he will send?

What is the listeners' next task?

(A)

A discount coupon

(A)
(B)

To research competing products
To propose design ideas

(B)

A store catalog

(C)

To take some photographs

(C)
(D)

A new credit card
A product sample

(D)

To ask customers for feedback

This is the end of the Listening test. Turn to Part 5 in your test book.


READING TEST
In the Reading test, you will read a variety of texts and answer several different types of reading
comprehension questions. The entire Reading test will last 75 minutes. There are three parts, and
directions are given for each part. You are encouraged to answer as many questions as possible within
the time allowed. You must mark your answers on the separate answer sheet. Do not write your answers

in your test book.

PART 5
Directions: A word or phrase is missing in each of the sentences below. Four answer choices are given
below each sentence. Select the best answer to complete the sentence. Then mark the letter (A), (B), (C)
or (D) on your answer sheet.

101.

102.

Passengers on the aircraft are asked to
secure _______ belongings during takeoff

105.

and landing.

administrator _______.

(A)

they

(A)

prompt

(B)
(C)

their
them

(B)
(C)

promptness
prompts

(D)

themselves

(D)

promptly

East Abihay City is run _______ a mayor
and six-member council who are elected for

106.

four years.

103.

(A)
(B)

of
among

(C)
(D)

by
from

Employees currently working in Ridge
Manufacturing's branch offices will move
into the new headquarters _______ the
building is finished.
(A)

once

(B)
(C)

even
besides

(D)

moreover

Due to its need for _______ repairs, the
Paliot 12Z conveyor belt is scheduled to be
replaced by a more efficient model.

104.

Any problems with the new software
system should be reported to the system

(A)
(B)

frequent
frequently

(C)
(D)

107.

Because of a _______ increase in profits
this quarter, Tyro Sportswear employees
will receive their first-ever year-end bonus.
(A)

dramatically

frequency

(B)

dramatize

frequents

(C)
(D)

dramatic
drama

On July 23th, Mr. Saito will be named
chairman of the board _______ president
of Tairex Electronics.

108.

_______ about the actual cost of the project
have delayed the plans for expanding the
arena.

(A)

as well as

(B)
(C)

more
added

(A)
(B)

Additions
Manners

(D)

such as

(C)

Materials

(D)

Concerns


109.

110.

You may return for full credit any
merchandise with _______ you are not
satisfied.

115.

(A)

who

(A)

since

(B)
(C)

what
which

(B)
(C)

almost
however

(D)

whose

(D)

therefore

Preparing a budget encourages an
executive to _______ several options

116.

before deciding on a course of action.

111.

(A)

think

(A)

Consistently

(B)

reply

(B)

Consistency

(C)
(D)

inquire
examine

(C)
(D)

Consisted

Consistent

Arcosa Design Ltd. offers digital and print

117.

(A)
(B)

to service
service

(A)
(B)

an
or

(C)

serviced

(C)

if

(D)

services

(D)

until

Consumers are advised to use caution
when applying this product _______ fabrics

118.

No firm can _______ to rely forever only on
the strength of its name to sell products.

(A)

at

(A)
(B)

(B)
(C)

to
out

(C)
(D)

(D)

of

119.
Amonarth Premium paints are highly
_______ to most stains and can be cleaned
easily with soap and water.

114.

Visitors should reserve opera tickets well in
advance _______ they hope to see a
performance while in Westgard City.

that have been dyed by hand.

113.

_______ demonstrating an impressive work
ethic, Ms. Hyun often takes on extra
projects in addition to her regular workload.

design _______ that fit the individual
client's requirements.

112.

In the decade _______ it was founded, Liu
and Wang Corporation has become a
legend in creative advertising.

(A)
(B)

resistance
resisted

(C)
(D)

resistant
resists

The company-sponsored five-kilometer run
will be held on October 15th, and all
employees _______ to participate.

120.

require
afford
suppose
depend

Library patrons who fail to return an item by
the due date _______ a fee.
(A)

charge

(B)

will be charged

(C)
(D)

have charged
are charging

Staff members should work in pairs during
the training workshop to help _______
master the procedure for handling customer
service inquiries.
(A)

one such

(A)

to invite

(B)

each other

(B)
(C)

invite
Inviting

(C)
(D)

yourself
everything

(D)

are invited


121.

Greenleaf Press will soon publish a
_______ pocket version of Manuel
Santiago's book An Insider's Guide to

126.

Travel in Argentina.

(B)
(C)

relatively
abruptly

(C)
(D)

condensed
acquainted

(D)

commonly

Because Legolos Company recognizes

The strategic planning committee's
recommendation was that more emphasis

the importance of protecting customer
information, it has made data privacy a

should be put _______ research and
development in the coming year.
against

conformity
liability

(B)
(C)

during
for

(C)

(D)

priority
seniority

(D)

on

The sales invoice contains all the terms and
conditions _______ by the buyer and seller.

Major industries in this district include food
processing and aircraft _______.

(A)

agreeing upon

(A)
(B)

(B)

agreement

(C)

manufactured

(C)
(D)

agree
agreed to

(D)

manufacture

129.
In her latest article in Earthbound Science
Journal, ecologist Mei Ling offers a
_______ review of Paul Winthrop's
research on drought resistance.

125.

(A)

(A)
(B)

128.

124.

mutually

gathered

replaced

high _______.

123.

(A)

(A)
(B)

127.
122.

Our e-mail system is _______ known as
Fast Track, even though its official name is
Fast Mail Delivery and Tracking system.

(A)

critic

(B)

critical

(C)
(D)

criticize

critically

Under the direction of James Pak, the
orchestra has become one of the most
highly _______ performing arts groups in
the region.
(A)

intended

(B)
(C)

overcome
regarded

(D)

impressed

130.

manufacturer
manufactures

Staff members _______ for promotion will
be notified by management within ten days.
(A)
(B)

ample
eligible

(C)
(D)

superior
estimated

Director Kawamura's _______ is that those
with expertise in the field should be
responsible for the final hiring decision.
(A)

position

(B)
(C)

function
classification

(D)

location


131.

132.

Evergo's latest hiking shoe, the Rugged
Wear Trekker, is _______ named for its
durability and strength.

136.

(A)

suitably

(A)

simple

(B)
(C)

suitable
suitability

(B)
(C)

simpler
simplest

(D)

suitableness

(D)

simply

Because she felt that the tourism video
appeared to have been _______ made, Ms.

137.

Peppin recommended that it be filmed
again.

133.

(A)

altogether

(A)

enough

(B)
(C)

soon
hastily

(B)

(C)

exclusively
primarily

(D)

repeatedly

(D)

everywhere

Linella Media Group has indicated that
growth in its new media revenues last year

138.

The new restaurant on Park Avenue has
_______ much excitement because of the
international reputation of its executive chef.
(A)

marketed

(A)

offset

(B)

equipped

(B)
(C)

outplay
input

(C)
(D)

generated
received

(D)

overact

139.

By the time Clear Blaze Technology's word

Since employees often have to meet with
clients with no prior notice. Park Interior

processing program goes on the market,
software engineers _______ its remaining

Design enforces dress code _______ at all

times.

flaws.
(A)

will have corrected

(A)

compliant

(B)

had been correcting

(B)
(C)

compliance
compliantly

(C)
(D)

are correcting
will correct

(D)

complies

140.
135.

The impressive floral display at the building
entrance is _______ made up of blue
flowers, with a few red ones artfully placed
throughout.

helped _______ a decrease in television
advertising.

134.

The effective use of landscaping makes the
difference between having a real garden
and _______ a collection of plants.

The Produce Growers Association has

The Global Marketing Manager is required
to travel extensively and so must be

distributed a pamphlet to area
supermarkets that lists fruits and vegetables

_______ to unfamiliar situations.

with the highest _______ of vitamins.

(A)

opposed

(A)

attractions

(B)
(C)

versatile
relative

(B)
(C)

concentrations
beneficiaries

(D)

adaptable

(D)

commands


PART 6

Directions: Read the texts that follow. A word or phrase is missing in some of the sentences. Four
answer choices are given below each of the sentences. Select the best answer to complete the text.
Then mark the letter (A), (B), (C) or (D) on your answer sheet.

Questions 141-143 refer to the following advertisement.

The Meganic Office business catalog offers a wide selection of office products to meet the needs of any
business. Browse more than 10,000 products from paper clips to filing cabinets. In short, we _______

141.

(A) carrying
(B) carry
(C) carried
(D) used to carry

everything.
By making Meganic Office your “single-source supplier," you can save time and money because you will
never again have to divide your orders _______ different suppliers. Also, if the product you are looking

142.

(A) among
(B) along
(C) beyond
(D) including

for is not currently in _______ we can order it for you within 24 hours.

143.

(A) cash
(B) progress
(C) style
(D) stock


Questions 144-146 refer to the following information.

Your new Wodny metal door is backed by a lifetime warranty for residential use. Wodny Corporation
guarantees that your Wodny door will be _______ of defects for as long as it is used in the original

144.

(A) freedom
(B) freely
(C) frees
(D) free

purchaser's home. If replacement becomes necessary, Wodny Corporation will provide an identical
_______ at no cost to you.

145.

(A) mechanic
(B) service
(C) model
(D) proposal

If the door is installed in a commercial establishment, the warranty is _______ to a period of six years

146.

(A) limited
(B) advanced
(C) conformed
(D) complied

from the date of purchase.


Questions 147-149 refer to the following notice.

Blackmore Park _______ for concerts, shows, and other gatherings. Applications for permits to hold

147.

(A) can be reserved
(B) used to be reserved
(C) will reserve
(D) has to reserve

events on the Blackmore premises should be submitted to the management office. We encourage event
organizers to turn in their applications early _______ park-use permits are issued on a first-come,

148.

(A) so
(B) since
(C) whether

(D) to

first-served basis. Decisions about events are made weekly, and we often have more applications than
available permits.
Remember to include your contact information on the application; applicants may be asked to provide
additional information before a final decision is made. Organizers should avoid making any arrangements
until they have received _______ from Blackmore Park Management.

149.

(A) approve
(B) to approve
(C) approval
(D) approves


Questions 150-152 refer to the following e-mail.

From:
To:
Date: July 10th
Subject: RE: Changing an order
Dear Ms. Kumar,
Thank you for _______ about the procedure for making changes to orders from Finestri Books Online.

150.

(A) hearing
(B) explaining
(C) inquiring

(D) concerning

To answer your question, we cannot change an order placed through our Web site _______ it has

151.

(A) in case
(B) once
(C) before
(D) even though

shipped.
However, if your order is still being processed and has not yet been sent out, you may be able to add or
remove an item. To do either of _______, you must speak to a customer service representative.

152.

(A) each
(B) this
(C) that
(D) these

When you call, you will be asked for your order number and your Finestri password.
Thank you for interest in Finestri Books Online
Sincerely,
Michael Jenner
Customer Service Agent
Finestri Books Online

Director of Sales, Linton Computing

PART 7
Directions: In this part you will read a selection of texts, such as magazine and newspaper articles,
letters, and advertisements. Each text is followed by several questions. Select the best answer for
each question and mark the letter (A), (B), (C) or (D) on your answer sheet.

Questions 153-154 refer to the following e-mail.

From:
To:
Date:
Subject:

Preeti Patel <>
All Employees
October 9th
Painting

I am writing to remind everyone that the lobby will be painted tomorrow, Tuesday, October 10th.
The work is scheduled to begin at 8 A.M., and it should be finished by 4 P.M. All employees
should avoid the lobby while the painters are working. You will need to enter and exit the
building through the rear door (from the parking area) and use the staircase located to the right
of that doorway.
Thank you for your cooperation. If you have any questions, please contact me at extension 431.
Preeti Patel
Facilities Manager

153.

What is the purpose of the e-mail?

154.

What are employees asked to do?

(A) To distribute new work schedules
(B) To describe a computer program

(A) Complete a survey
(B) Park in a new location

(C) To send out a project proposal

(C) Use a different entrance

(D) To repeat important information

(D) Arrive before 8 A.M.


Questions 155-157 refer to the following advertisement.

Nelson’s Blooms
Custom arrangements for any occasion












Award-winning staff of 5 FSA-certified florists
Area's largest selection of fresh flowers; stock arriving daily
Nationwide delivery available; same-day delivery within
Piedmont Township during opening hours
Large selection of plants
Gift certificates and balloon bouquets available
Open Mon. through Sat., 10:00 A.M. - 9:00 P.M.
All major credit cards accepted
Conveniently located in downtown Piedmont on Main Street
Free parking available
Visit us, or order by phone at 670-555-0122 or online at
www.nelsonsblooms.com.

155.

156.

What is mentioned about the staff at
Nelson's Blooms?

157.

What is indicated about delivery?

(A) They have many years of experience.

(A) It is always completed on the day an
order is placed.

(B) They have won awards.

(B) It is available anywhere in the country.

(C) They grow the flowers they sell.
(D) They are from Piedmont.

(C) It is offered every day of the week.
(D) It is free for preferred customers.

What does Nelson's Blooms NOT sell?
(A) Balloons
(B) Gift certificates
(C) Plants
(D) Gift baskets