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English 1.3

Teacher: Alex Tran

Introduce
Human resources management is a difficult and complex area. It covers issues
such as psychological, social, moral ... It is a mixture of science and art - the art of human
governance.
1.
Is it easy to manage people in a company?
Public administration is not easy making role of managers become more important
than ever. A good administrator needs to know to analyze and understand the
environment factors that affect directly or indirectly to the work of human resource
management.
Want to lead successful employees, like employees safe working enthusiasm, the
administrator must have their own secret
A good leader is someone who inspires others to their faith in leaders. An
outstanding leader who inspires others to their belief in themselves.
But to become an outstanding leader is not easy. How to successfully lead their
organizations to overcome the ups and downs of early stage start-up is one of the biggest
challenges that a business owner can face.
1.1.

Create dedicated staff

In order for a team to progress from a group of strangers to a single cohesive unit, the
leader must understand the process and dynamics required for this transformation. The
leader must also know the appropriate leadership style to use during each stage of team
development. The leader must also understand diffirent styles of each members and how
to take advantage of them at the proper time.
1.2.



Always be open, focus on communication

The leader must have the ability to negotiate and persuade effectively when necessary in
order to ensure the success of team and project. Through effective communication,
project leaders support individuals and team by creating specific guidelines for achieving
good results and for the career development of team members.
1.3.

To be honest and reliable

The business has its own characteristics and each leader has own personality. If you are
honest and reliable, you will attract the people you need for your organization, including
employees and customers.
1.4.

Know your disadvantages

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Almost managers are optimistic and sure that they are moving toward their goals. But
Lexington, a leader said that if you do not take the time to understand your disadvantages
you will become a weak leadership without vision.

1.5.

Trust on your staffs

The business leaders must to help their staffs develop confidence, especially during the
difficult period. That is the belief that the staffs are partially derived from the trust in their
leaders. But just believes in your staffs are not enough. You have to help them win.
1.6.

Don’t save your compliment

An excellence midfielder alway know support for his defense.
1.7.

Be calm

A business leader must know reassure staffs do not overreact to certain situations. This is
particularly important at the present time, when the news of the difficult economic
environment is spreading everywhere.
2. What qualities and skill are needed for the managers to manage people?
What do you think are the most important skills? What does it take to manage people
efficiently and effectively and get the best out of them?
2.1. Good communication
This is the main and prerequisite skill. Without being able to communicate properly you
can forget about the rest. In all kind of management tasks, the first and most common
thing you do is communicating your needs, expectations and opinions to other people. If
you don’t like working with people, you shouldn’t become a manager. Moreover, you
should be able to send correct messages to others and ensure that they understand you. It
is also very important what kind of power you use to persuade your views.
2.2. Good organization:

This is the second most important skill. You have to be able to schedule, organize and
follow your own plan. It also involves understanding the rules and processes in the
company and among people, and predicting what will happen and when.
2.3.

Leadership

Listening to other coworkers’ problems is not sufficient. A good manager has to solve
them and prove his commitment to the team goals. It’s also his responsibility to define
goals together with his team and assign the responsibility to team members in a clear
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manner. He has a clear vision in what direction he wants the team to grow. He should
“infect” others with this vision and make them follow the same direction.
2.4.

Domain knowledge

A good manager has to understand what kind of process he is managing. How his team
members are working. What kind of tasks they perform. This skill is not as important as
the others but without it, in some cases, the team and the manager will never work at full
capacity, using the whole potential due to lack of mutual understanding.
2.5.


Confidence

Managers must be extremely confident. Without confidence it will be very hard for them
to lead their team. People will follow others who have confidence, poise and have a
working knowledge of their duties and responsibilities. Confidence is developed by
knowing your job in and out. If an associate has a sense that you are wavering with your
decision making or you seem hesitant and tentative they won't put their trust in your
ability to get the job done.
2.6.

Make tough decisions

A manager must have the ability to make tough decisions. They must have the ability to
make decisions that are going to improve the operations of the company. Even though
tough decisions have to be made all avenues should be explored to accommodate
employees who have other needs such as family and outside activities.
2.7.

Motivator

Managers have to be motivators. They must have the ability to motivate and inspire
people to go above and beyond the call of duty. People can become complacent and some
times even bored when they do the same job day in and day out. Managers have to find a
way to make things interesting and exciting. This may call for a bit of creativity. It is the
manager job to keep employees engaged and help them avoid the tendency to just go
through the motions.
2.8.

Coaching and mentoring


A manager must coach and mentor employees so that they are prepared to take the next
step. An employee may be lacking the necessary educational requirements to take the
next step. Managers should help employees develop a plan of action that puts them on
track to take on more authority and responsibility.

2.9.

Time management

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To manage effectively managers need to be great time managers. They have to be able to
prioritize their time. The best process for completing this is to make a list of all the things
that need to be done on a given day. Then prioritize those things that need to be
completed immediately.
As a manager you will probably never be able to go through your list and complete all the
things that need to be done, one after the other. There will be interruptions. As soon as the
urgent matter has been corrected it's a good idea to get right back to the list. All things
that are not completed on day one need to be moved to day two.
2.10. Vision
Managers must have the ability to have a vision or see the big picture. They must be able
to communicate their vision to the staff and buy in to the goals and objectives of the

organization
How to improve your management skills?
Well, this is the subject for another long separate blog post. I think that each person has
to follow his own path to reach the ultimate goal. We are all different. Some of us
communicate very well, but in stressful situations they can lose control. Others are great
leaders, they motivate teams but anyhow they fail due to the lack of organizational skills
and common sense. The main question probably should be: Why do you want to be a
manager?
3.

What is the importance of good human resources management?

Human Resources Management (HRM) is the strategic management of the employees,
who individually and collectively contribute to the achievement of the strategic
objectives of the organization. An organisation cannot build a good team of working
professionals without good Human Resources.
Human resources play an essential role in developing a company's strategy as well as
handling the employee-centered activities of an organization.
Human resources play an essential role in developing a company's strategy
- Establish strategies and policies for human resource management in the enterprise
- Human resources department plays an advisory role to the management of human
resources in business
- Recruiting talent for business
- Human resources department training to improve their skills in business
- Motivate employees to help them work with high productivity

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- Human resource department take checks important function by monitoring other
departments to ensure the implementation of policies and programs of the proposed
human
 It has an important role in aspects such as:

3.1.

Human Capital Value
For small businesses, in particular, human capital is critical because so many smaller
firms have employees who perform cross-functional duties. With a smaller workforce, if
just one person leaves, it leaves the company with a huge gap to fill and a potential threat
to the company's profitability.

3.2.

Budget Control
Human resources curbs excessive spending through developing methods for trimming
workforce management costs, which includes negotiating better rates for benefits such as
health care coverage. In addition, human resources ensures competitive and realistic
wage-setting based on studying the labor market, employment trends and salary analysis
based on job functions. As some small businesses have budget constraints, this human
resources function is especially helpful.

3.3.


Conflict Resolution
Workplace conflict is inevitable, given the diversity of personalities, work styles,
backgrounds and levels of experience among employees. A human resources manager or
a staff person specially trained to handle employee relations matters can identify and
resolve conflict between two employees or a manager and employee and restore positive
working relationships.

3.4.

Training and Development
Human resources conducts needs assessments for the organization's current workforce to
determine the type of skills training and employee development necessary for improving
skills and qualifications. Companies in the beginning or growth phases can benefit from
identifying training needs for existing staff. It's much less expensive than the cost to hire
additional staff or more qualified candidates. In addition, it's a strategy that also can
reduce turnover and improve employee retention.

3.5.

Cost Saving
The cost to hire new or replacement workers, including training and ramp-up time, can be
exorbitant for employers, especially small businesses. With a well-constructed
recruitment and selection process, the human resources function can minimize expenses
regarding advertising job postings, training new employees and enrolling new employees
in benefits plans.
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3.6.

Performance Improvement
Human resources develop performance management systems. Without a human resources
staff person to construct a plan that measures performance, employees can wind in jobs
that aren't suitable for their skills and expertise. Additionally, employees whose
performance falls below the employer's expectations can continue on the payroll, thereby
creating wasted money on low-performing employees.

3.7.

Sustaining Business
Through succession planning that human resources develops, the company identifies
employees with the promise and requisite capabilities to eventually transition into
leadership roles with the company. This is an important function as it can guarantee the
organization's stability and future success.

3.8.

Corporate Image
Businesses want to be known as the "employer of choice." Employers of choice are the
companies that receive recognition for the way they treat employees; they are the
companies for whom people want to work. Becoming an employer of choice means
human resources balances recruiting the most qualified applicants, selecting the most
suitable candidates and retaining the most talented employees.
3.9.


Maintaining Work Atmosphere

This is a vital aspect of HRM because the performance of an individual in an organisation
is largely driven by the work atmosphere or work culture that prevails at the workplace. A
good working condition is one of the benefits that the employees can expect from an
efficient human resource team. A safe, clean and healthy environment can bring out the
best in an employee. A friendly atmosphere gives the staff member job satisfaction as
well.
New challenges arise even now for the organization, and it is certain that new challenges
will never cease to emerge. Therefore, the use of proper Human Resources techniques is
a really powerful way for organizations to overcome these challenges, and to improve not
only their quantitative goals but also their organizational culture, and their qualitative,
cognitive aspects.

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