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QUESTIONS
1.

Please choose two basic theories and motivate employees.

Analyze the nature and relationship between the two theories on the choice.
2.

Let's apply the theory to analyze the motivation of the employees

of your company where you are working.

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CONTENTS
Question 1: Please choose two basic theories and motivate
employees. Analyze the nature and relationship between the two theories
on the choice.
In order to answer these questions, we first view of organizational
behavior management and that is what causes many theories about this
research.
Management of organizational behavior are all working to improve
management efficiency, promoting the role of people in the organization,
optimal exploitation of human resources, promotion of human creativity
through the interpretation, prediction and control of individual behavior,
group or organization. Organizational behavior drawn from the study of
psychological,

social,

political

science,

economics,

anthropology,

philosophy, labor and the social sciences.
Organizational behavior is to explain the behavior of individuals and
groups in organizations. Forms present in the theory and describe the
relationship between modifiers.

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There are many theories about research and motivate employees, each
theory studied in depth aspects and exploit different aspects of the impact
factors. The management of flexibility in how to apply theories and how to
apply in accordance with their photography businesses from which to make
hotkey can be an effective policy of human resources management.
1.

Maslow's theory of demand systems:

Abraham Maslow was born on 1st April 1908 in Brooklyn, New York,
USA, was a PhD in psychology from the University of Wisconsin General.

In 1954, he has put forward the views of the needs of people and demand
curves are arranged at various levels.
His theory is based on human health, creativity. He used all his
abilities, potential and capacity to work. At that time, different method of
study other human psychology is based on observing human dominated by
the depression mainly.
Maslow noted that in every human existence is always a complex
system consists of five groups of needs are:
- The physiological needs
- The demand for safety.
- The social needs.
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- The demand to be respected.
- The need to assert themselves
In business or organization, Maslow pyramid is as shown:
1.

Basic needs can be met through good and fair wages, provide

lunch or mid-shift meals free or guaranteed benefits such as bonuses under
the title of emulation and reward the tourist visits, reward initiative ...
2. To meet the safety needs, managers can ensure favorable working
conditions, maintained job and fair treatment with employees.
3. To meet the demand relationship, the employee should be
facilitated as lawyers and judges as a group, given the opportunity to
broaden communication between divisions, encouraging people to join ideas
for business development or professional organizations. It can meet the
needs of development such relationship, business or organization should

have the leisure activities of the celebration of holidays or other
4. On order to satisfy their needs are respected workers should be
respected personality qualities. Besides wages are paid or satisfactory
income in the market relationship, they also wish to respect human values.
Managers or leaders should have a system and policy praised, honored and
popular success successful outcome of individuals broadly. At the same time

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employees should be provided timely feedback, promote employees on the
job level and greater sphere of influence.
5. With self-improvement needs, managers should provide the
opportunity to develop personal strengths. At the same time, workers need
training and development is situated, should be encouraged to participate in
process improvement in business is to create conditions for their
professional development u. The business groups in the world "revenue
recovery" many good people, including very hard worker
2. The doctrine of the two main systems of Frederic Herzberg
This theory is based on the views motivate the result of the interaction
of many factors, in which elements create satisfaction. Ourselves each
elements are included on both sides depending on whether it is executed,
how are met as to how to see clearly the nature of the elements. This theory
is divided into two primary factors driving force effects coordinates are:
Group of promoting factor: a factor that creates satisfaction,
achievement, recognition, achievement, personal work of employees,
responsibilities and functions of labor progression. This is in basic needs of
workers while engaged in work. Characteristics of this group is if not be

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satisfied, they have negative attitude; if satisfied, it will create dynamic
effects.
The group of maintains factors: These are the elements of the
working environment of employees of the policy regime of business
administration, salaries, job guidance, human relations, the thing working
conditions.
3. The relationship between the two theories:
From a theoretical basis can be found on the relationship between the
two theories (Theory of needs and motivations of Maslow and two factor
theory of Herzberg) have relationships:
ENGINE, NEEDS

BEHAVIOR

TARGET, STIMULUS
Maslow pointed out in every human being is always in demand and it
is divided into 5 rung low to high. Herzberg emphasizes two factors that
promote and maintain. When people have met these two factors, the demand
will arise in higher demand before. But to discuss the high demand, a
problem that arises is to maintain the previous demand. Then they set out to
satisfy the higher demand.

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Needs and motivations associated with their goals they set out to
make their behavior. So if in a business, guarantees are good policy for
workers will stimulate workers eager to work. Their behavior will have a

positive impact to the operation of the business. On the other hand if the
policy regime of the enterprise which satisfies the demand for workers will
not stimulate their enthusiasm to work. The policy encourages employees
such as:
In the form of encouraging enterprises mainly in bonuses. Bonuses
are bonuses for workers with higher performance than the prescribed level of
each unit. Bonus outside work to supplement their income also is a means to
assess the merits, their labor, a sense of responsibility achievements of
workers for jobs and businesses.
- Bonus is one of the measures to encourage workers interested in the
results of production, labor saving lives, working animals ensure
requirements of product quality, time to complete the job.
- Welfare Regime: Vacation, sick, maternity...
- Mode fostering learning, improve training for workers so they have a
chance to progress, advancement, there are convenient locations where work
can contribute to devote more The most

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Question 2: Let's apply the theory to analyze the motivation of the
employees of your company where you are working.
Bank for Investment and Development of Vietnam (BIDV) was
established April 26, 1957 by decree of the Prime Minister.
Bank for Investment and Development of Vietnam is a State-owned
enterprise in particular, the model held the State Corporation systemic
includes over 112 subsidiaries and companies in the country have joint
ventures with foreign countries. The focus is the professional activities and
traditions of the Bank for Investment and Development of Vietnam is to
serve

the

development,

implementation

of

projects

of

economic

development programs critical of the country.
The products and services of the bank are known mainly from bank’s
employees, while employees in the bank are affected greatly from state
enterprise culture. People shown in each bank staff is short-term vision, is
not dynamic, is biased in favor of relatives, the staff is really not qualified to
be recognized and respected, so formed grave apparatus bulky and
inefficient work.
When Vietnam joined the WTO has more foreign banks to invest in
the Vietnamese market, this is an opportunity for a lot of good employees

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have the opportunity to develop and this is also the reason why the Bank of
to look back on water policy, labor recruitment mechanisms and employers

and set out for the managers of the Bank for Investment and development is
how to retain talent and motivate them work.
As one of the five years commercial banks in Vietnam, this is a good
prerequisite to hiring talent. Applying theory needs work:
- Support your employees to achieve the balance to the dirty student
needs
- Everyone has different needs at different times
- Provide them with rewards employees for Lu select
- Not too dependent on the financial incentive
Equitization in 2011, the bank has hired foreign companies involved
in the mechanism wages, bonuses, preferential policies employees is one of
the factors that motivate employees such as:
- Team leaders have higher wages than workers
- Good staff with opportunities for advancement in the job
- Good staff have a great chance to enjoy a higher than the leaders.

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- All employees have the opportunity to train at home and abroad to
improve professional skills, with opportunities for advancement.
- Organizational Development Group (branches and transaction
offices ...) and salaried employees in the organization, employees have the
opportunity to exchange between organizations that
- The value of each employee's work is recognized and appreciated,
are publicly available on the website of the industry
- Create strong confidence to employees about job stability and longterm, there are high chances of promotion, are paid according to ability...
- Selecting the able leadership in all aspects.
- The welfare regime is also interested company: Developing trade
unions to care for the employee life: in addition they satisfy labor demand

entertainment, vacation mode,
BIDV always considered people as the decisive factor in any
successful slogan "every bank officials is an advantage in the competition"
on the professional competence and ethics. Staff in the bank now has been
purged, the right choice, advanced professional training organizations and
foreign operations.

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Quality staff capacity and fostering interest in professional
development at home and abroad, was appointed to the important position of
the bank. The team is more capable of rejuvenating this is the strength of the
bank development.
Conclusion
Theory of demand A. Maslow is a biggest theory in the identification
of needs of human nature in general. So far, there is no better alternative
theory of how this theory although there are many "candidate" is intended to
replace.
Maslow pointed out in every human being is always in demand and it
is divided into 5 rung low to high. Herzberg emphasizes two factors that
promote and maintain. When people have met these two factors, the demand
will arise in higher demand before.
This is a very important factor for a business development as
recognize and appreciate employees.

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References:

1.

Paul Hersey & Ken Blanc Hard (2001), Organizational Behavior

Management, Statistics Publisher.

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Table of Contents
Question

1:

………………………………………………………………………2
1.

Maslow's

theory

on

demand

system………………………………………...2

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2.

The

theory

system

of

two

factors

of

Frederic

the

two

Herzberg……………………….3
3.

The

relationship

between

theories……………………………………..4
Question

2:

………………………………………………………………………..5
Conclusion:
………………………………………………………………………..6
References:
………………………………………………………………………..7

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